Barchester Melbourn Springs Care Home

Hyacinth Drive, Melbourn, Royston SG8 6FY
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9.6 64 Reviews
  • Barchester Melbourn Springs Care Home, Royston
Melbourn Springs Care Home offers residential care, dementia care and pre-bookable respite stays.

Committed, friendly and dedicated staff members provide high-quality residential care for older people who benefit from additional care and support in a warm and friendly environment.

The Memory Lane dementia care community at Melbourn Springs incorporates person-centred design in its use of colour and cues to help individuals navigate through the home, whilst thoughtful interior design features, such as adapted crockery and tableware, will assist with reminiscence.

Residents live in smaller communities with a family feel so that they can feel safe and comfortable. Care is focused on independence, dignity and choice, with a person-centred approach. Staffing levels reflect the needs of residents, and people living with dementia are offered a range of activities to help preserve life skills, support interactions and retain a sense of purpose and independence.

The village of Melbourn is steeped in history and has some of the most beautiful thatched cottages in the country, and the springs at Melbourn Bury, along with the peaceful River Mel, have also made it very popular with locals and visitors alike.

A great addition to the village has been the Melbourn Community Hub which comprises of the Bookmark Café, the library, parish council offices and it is also a venue for many community activities and events. There are many clubs and societies that meet regularly, the village is renowned for a strong rural, community spirit that continues to thrive, and which Melbourn Springs Care Home is very much a part of.

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Care Provided by Barchester Melbourn Springs Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Maria Ulian (General Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (75)
    • Single Rooms with ensuite Wet Room (75)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2020

Funding & Fees Guide for Barchester Melbourn Springs Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Melbourn Springs Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please feel free to visit Melbourn Springs at any time - the door is always open!


    Vistiors are more than welcome to come along to the life enrichment programme of activities and join their loved one as they participate too!


    Please do talk to the Activities Coordinators if wishing to join in on excursions on the home Mini Bus and they will be happy to discuss this further.


  • Parking

  • Parking is widely available at the home.


Barchester Melbourn Springs Care Home Reviews (64)

Total of 64, showing 1-20
9.6

Barchester Melbourn Springs Care Home has a Review Score of 9.6 (9.567) out of 10, based on 29 reviews in the last 2 years. Over all time Barchester Melbourn Springs Care Home has 64 reviews.

Overall Experience

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Date Published

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Review from Elaine W (Daughter of Resident) published on 26 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with the caring staff and level of care offered. Mum stayed a week for respite care. The home is very clean and smart. The dining room bright and airy with proper linen table cloths, comfortable chairs and delicious meals from a varied menu. Tea and coffee and cakes available all day.
Efficiently run and very smooth check in and departure. Brilliant entertainment offered as well. Would highly recommend.

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Review from Hazel F (Resident) published on 5 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Most importantly, the staff are extremely helpful and kind. I will have no hesitation in recommending this care home.

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Review from John S (Son of Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My 97-year-old mother has been a resident for well over years, during which time she has received 'excellent' care. Even during the Covid emergency, the home provided 'exceptional' resident support.
The place has always felt like a 'family' home due to its very high standards of care, entertainment
and general maintenance (not forgetting the fabulous food)!
The current local management is the best yet, they listen and act upon any issues very promptly and communication has improved greatly.

Reply from Denis Green, Home Services Advisor at Barchester Melbourn Springs Care Home

Thank you, John, for sharing such a glowing review of your mum's experience at Barchester Melbourn Springs Care Home. It's wonderful to hear how compassionate and attentive the staff have been, ensuring not just her care but her comfort and happiness too. Your recommendation speaks volumes about the quality of care at Melbourn Springs - thank you for sharing this heartfelt feedback, John.


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Review from Susan W (Wife of Resident) published on 25 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Barchester Melbourn Springs Care Home for just over a year. The carers all treat him with respect, compassion and are always very supportive. He was born in Liverpool so has that wonderful sense of humour which is reciprocated by all the staff making him smile. He especially enjoys
those activities which involve music and animals. The home is kept so clean and fresh which I know is hard work and the food is delicious. If you don't like what you see they will always provide something else. It is so comfortable, like a home from home. It took me a long time to find the right place for him. It is comforting for me to know that he is in safe hands and happy.

Reply from Magda Ulian, GM at Barchester Melbourn Springs Care Home

Hi Susan. It's wonderful to hear how happy and well cared for your husband is at Barchester Melbourn Springs Care Home. Finding the right place for a loved one can be such a challenging and emotional journey and it sounds like you've found a truly special environment for him. The respect, compassion and humour shared by the staff must mean so much, especially given his Liverpool spirit! Music, animals and good food can bring such joy and it's lovely to know he's able to enjoy those. Thank you for sharing this heartwarming experience, it's comforting to hear how much the home feels like a "home from home" for both of you.


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Review from H W (Daughter-in-law of Resident) published on 3 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother in Law lived at Barchester Melbourn Springs Care Home for 5 months before she passed away in November 2024. She also went there for respite stays a few times over the years leading up to moving there permanently.
We cannot fault this care home.
It is spotlessly clean, beautifully decorated
and the food is really good.
The staff are all so caring and kind - especially one member of staff in particular who was exceptionally kind and caring (both to my husband and I, and to my mother in law).
Melbourn Springs is a wonderful place.
Thank you very much for everything you did.

Reply from Magda Ulian, GM at Barchester Melbourn Springs Care Home

Thank you for sharing such a heartfelt message about your mother-in-law's time at Barchester Melbourn Springs Care Home. It's clear how much care and kindness you experienced, not only for her but for your whole family, during such a meaningful time. Wishing you and your family peace and strength and thank you for acknowledging the wonderful work we do at Melbourn Springs.


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Review from Mandy F (Daughter of Resident) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and service provided to my mum. She was staying at Barchester Melbourn Springs Care Home for 3 months respite care, following regular hospital visits after falls at home. She has settled in so well, we have decided to change her stay to permanent resident, which mum is very happy with.
The
staff not only give mum confidence with her mobility and medication care, she doesn't have to worry about her meals and housekeeping. This is great for her family too, as all the staff are so friendly and helpful that we have every confidence that they will ensure mum continues to be happy and well cared for.
Thank you to all the staff at Barchester Melbourn Springs Care Home

Reply from Magda Ulian, GM at Barchester Melbourn Springs Care Home

Thank you for your feedback, Mandy. It's so heartening to hear how well your mum has settled into Barchester Melbourn Springs Care Home and that the care and support she's received have made such a positive difference for her and for your family. Transitioning from respite care to becoming a permanent resident is a big step and it's wonderful to know that she feels confident and happy with this decision. Thank you for sharing your gratitude, this reflects the dedication of the team at Melbourn Springs!


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Review from Andy K (Son of Resident) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for three months. The staff are incredibly compassionate and attentive, always going above and beyond to ensure the well-being and comfort of their residents. The facilities are clean and well maintained creating a welcoming and safe environment. My mum enjoys the variety
of activities offered. We were also delighted that during the summer we were able to use one of the lounges to visit with extended family and are always offered a coffee/tea. Overall I would highly recommend Melbourn Springs to anyone seeking a caring and supportive environment for their loved ones. The dedication of the staff and the quality of care provided have made a significant difference in Mum's life.

Reply from Magda Ulian, GM at Barchester Melbourn Springs Care Home

Thank you, Andy, for sharing such a glowing review of your mum's experience at Barchester Melbourn Springs Care Home. It's wonderful to hear how compassionate and attentive the staff have been, ensuring not just her care but her comfort and happiness too. Your recommendation speaks volumes about the quality of care at Melbourn Springs - thank you for sharing this heartfelt feedback, Andy.


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Review from Katrina G (Daughter of Resident) published on 21 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful team who supported my father with care, dignity and kindness throughout his stay during good and more challenging times, when Dad's health was not as good. As a family, we have been kept up to date at all times and always made to feel welcome when visiting. I cannot thank them enough.

Reply from Magda Ulian, GM at Barchester Melbourn Springs Care Home

Thank you, Katrina, for your kind words about your father's care at Barchester Melbourn Springs Care Home. It's truly uplifting to hear how the team treated him with such dignity and kindness, even during the more difficult times. Your gratitude beautifully highlights the comfort and support they provided, not only to your father but to all of you. Wishing you and your family all the best and thank you for recognising the exceptional care we provide.


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Review from Tim C (Son-in-law of Resident) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As my father-in-law's condition has declined, we have had to make the difficult decisions about his care. Initially, Barchester Melbourn Springs Care Home was able to move him to a specialist dementia community. The staff and management could not have been more helpful and supportive of us in making
the decision and then moving my father-in-law. His care on the unit was excellent - we cannot thank the staff enough. Sadly, his condition has progressed further and we have had to move him to a home that can provide nursing care. Again, they were very supportive of us in the decision and the move. We are very grateful to them for this. We have been fortunate that space was available in a home in the same group - minimising the administration and speeding the process. The Melbourn Springs staff were only concerned about what was best for him at all times.

Reply from Magda Ulian, GM at Barchester Melbourn Springs Care Home

Thank you, Tim, for sharing your experience during such a challenging time for your family. Our dedication to prioritising what was best for you and your father-in-law speaks volumes about our commitment. It's wonderful that the move within the same group made things smoother for everyone. Wishing you and your family all the best and thank you for acknowledging the thoughtful care we provided.


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Review from G F (Daughter of Resident) published on 23 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has recently moved to Barchester Melbourn Springs and we couldn't be happier with her care. The cheerful, friendly, helpful staff have made all the difference to her overall experience of having to move away from her own home. The care team have been wonderful, there are always a variety of activities
on offer, the food is good and plentiful and the overall environment is clean and welcoming.

Reply from Magda Ulian, GM at Barchester Melbourn Springs Care Home

Thank you for sharing your lovely feedback about your mum's experience at Barchester Melbourn Springs Care Home. It's clear the care team is making a real difference and it's wonderful to see that recognised. Wishing you lots of happiness!


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Review from M G (Daughter of Resident) published on 20 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff pleasant and supportive in arranging weeks respite at Barchester Melbourn Springs Care Home for my mother. Unfortunately, she did not enjoy the experience and wanted to return home. She stayed only 5 days in the dementia care unit.

Reply from Feedback Team, The Feedback Team at Barchester Melbourn Springs Care Home

Thanks for your review, we're sorry to see we didn't meet your expectations during your mother's short stay with us, we appreciate it can take loved ones a few days to settle in a new care environment. As your mother wasn't in the home for long, we'd like to understand your ratings a little bit more and would be grateful if you could share your feedback with us at feedback@barchester.com. Kind Regards, Barchester's Customer Feedback team


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Review from P J (Son of Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother (close to her century) moved in ten weeks ago. The staff, especially carers and assistants, all show excellent and significant support and genuine care. The home appears well-run and definitely gives a good feeling on every visit that I have made. The food has come in for regular comments;
it does not really match the description on the menu and sounds like it could be presented better. I understand that a new chef is expected...I would probably give five-star but for this issue. As my mother said, "I came here expecting everything to be easier and better but the food does not reach my expectations". The activity organisers seem really enthusiastic and encouraging, although my mother does not feel like doing everything offered! A team leader also took on board some of my comments, made some improvements to my mother's environment after a recent fall. The handyman made my mother at home when she first moved in. I would be happy to recommend Barchester Melbourn Springs Care Home to others.

Reply from Magda Ulian, GM at Barchester Melbourn Springs Care Home

Thank you for sharing your thoughts and honest feedback about your mother's experience at Barchester Melbourn Springs Care Home. I appreciate your candid comments about the food - it's clear this is an area for improvement and it's reassuring to know that the head chef already started. I hope this change will bring the dining experience closer to both your mother's and your expectations. It's lovely to hear how much care and attention the home provides and your recommendation speaks volumes. Wishing your mother continued comfort and happiness in her new home and I hope her next review of the food is much more positive!


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Review from Alastair T (Nephew of Resident) published on 20 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service, my aunt is happy, healthy and comfortable. Melbourn Springs is clean, tidy, the staff are friendly, efficient, seem very skilled, and are welcoming when I visit... My aunt is well cared for.

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Review from K D (Granddaughter of Resident) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot fault the care staff at all! Particularly the care assistant, the caregiver and the team leader.
As a family, we feel the care provided by the caregiver and the care assistant is above and beyond our expectations.
We are very impressed with the effort the activities team put into organising
entertainment for the residents. My grandmother has taken part in many games, watched some fabulous performances from singers and dancers and enjoyed trips out on the bus many times.
We do feel there is often a breakdown in communication from management and senior staff which often causes confusion and can be very frustrating.

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Review from David L (Son of Resident) published on 7 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, kind, caring, helpful, approachable and respectful. Just some of the qualities of the management and staff at Melbourn Springs. Taking on board any issues or concerns raised and acting efficiently and effectively to deal with them. A lovely group of residents that interact well together and
with the staff.

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Review from C B (Daughter-in-law of Resident) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law moved in a few months ago. She is well looked after, the carers are very friendly and care deeply about the residents. Any request I make is acted upon quickly. My feedback is heard if something needs to change. The environment is lovely and the food is very nice.

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Review from Brenda K (Daughter of Resident) published on 6 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Barchester Melbourn Springs Care Home is amazing. My mum is so happy and tells me all the time. The care and kindness is second to none. It feels like a well-looked-after home, not a care home. My mum’s room is lovely. Nicer than her room in her flat. Happy Mum, happy us!

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Review from John H (Son of Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Barchester Melbourn Springs Care Home for about one year. We expected it to take time for her to settle in, having previously lived independently for over twenty years, but she felt at home almost straight away. It is not only a very safe and comfortable place but the care provided
has been excellent.

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Review from Linda R (Daughter of Resident) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Mum has been in Melbourne for several weeks. As a lady who loves her food, she is bitterly disappointed with the whole experience. Breakfast - if having a cooked breakfast that has been fine. There is no granola-type option or fruit.
Lunch - as a person who generally loves fish - Friday fish has been
meagre portions, and described by mum as “the worst fish I’ve ever eaten.” Very little or no fresh vegetables, eg on Sunday just a few carrots, no fresh green vegetables. Insufficient meat. Evening meal, soup - generally okay, Fresh home-baked bread listed on the menu is not available.
Sandwiches - poor quality bread, no salad or coleslaw to go with it. Mum is used to having salad every day.
On the day she chose cheese and biscuits she was given 2 crackers and when asked for more was told there may not be enough! Eventually, she was given 2 more.
Fruit salad is often listed but not always available.
The dining room looks appealing, and the menu looks attractive, but what’s delivered does not match.

Reply from Feedback Team, The Feedback Team at Barchester Melbourn Springs Care Home

Thank you for taking the time to leave us your review. We understand that recently your mum has had a meeting with the management team to discuss the comments you have raised here. We note that your mum is now enjoying larger portions now that this has been brought to our attention, and have provided feedback that she is pleased with the action taken. We are also happy to learn that she extends her respite often, and the home is really grateful that she is enjoying her time with us. We do ask that if there is anything at all you wish to bring to our attention, that the General Manager is notified of any concerns you have so that these may be acted upon quickly. Kind regards, Barchesters Feedback Team.


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Review from Liv D (Great-granddaughter of Resident) published on 25 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My great-nan lives in memory lane and the care is amazing. A particular care assistant and my great-nan get on very well and they are very friendly and caring. My great-nan always looks much happier and better when they are in work.

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Current Review Score: 9.6 (9.567)

Overview of Review Score

The Review Score of 9.6 (9.567) out of 10 for Barchester Melbourn Springs Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.567 for Barchester Melbourn Springs Care Home is calculated as follows: ( (249 Excellents x 5) + (55 Goods x 4) + (26 Satisfactorys x 3) + (7 Poors x 2) + (5 Very Poors x 1) ) ÷ 342 Ratings = 4.567

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Melbourn Springs Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Nov 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (14)

Magda

Magda Ulian

Job Title: General Manager

Joined: 2019

Hello, my name is Magda and I am the General Manager here at Melbourn Springs.


I started my Barchester journey back in 2019, having previously worked in our communities as a Nurse and Unit Manager. Followed by progression through Clinical Lead and Deputy Manager.


I have a wealth of knowledge and experience to bring to the home and I look forward to welcoming you to Melbourn Springs.


Lesley

Lesley Livings

Job Title: Buisness Administrator

Joined: 2022

Hello, my name is Lesley and I am the Administration Manager at Melbourn Springs.


I joined Barchester in 2022 and I am here to assist with all of the aspects attached to the administration of the home.


I have previous experience working in this role and always enjoyed working closely with people and supporting the residents their families and friends, the staff and members of the public. If there is anything that I can do to help - please do not hesitate to ask I look forward to meeting you and welcoming you to Melbourn Springs very soon.


Denis

Denis Green

Job Title: Home Services Advisor

Joined: 2024

Hello, my name is Denis and I am the Home Services Advisor here at Melbourn Springs.


I joined Barchester in 2024 and I am here to ensure that the process of moving your loved one into Melbourn Springs is as straightforward as possible.


I have previous experience in this role and one of the most satisfying parts of my job is seeing our new residents settle into their new home. The relationship that I build with the residents and their families is priceless and to be part of this journey is a genuine privilege.


Rob

Rob Northover

Job Title: Head of Maintenance

Joined: 2020

Hello, my name is Rob and I am the Head of Maintenance here at Melbourn Springs.


Helping to make our home inviting, comfortable and safe for our residents, relatives, guests and colleagues is absolutely paramount to me.


I am exceptionally proud to work for Barchester and am committed to maintaining the highest standards in everything that we do for those who have chosen to make Melbourn Springs their home.


If there is anything that I can do to help when you visit please do not hesitate to ask and I look forward to meeting you all very soon.


Sean

Sean Precious

Job Title: Head Chef

Hello, my name is Sean and I am the Head Chef at Melbourn Springs.


Alison

Alison Goodwin

Job Title: Head of Housekeeping

Joined: 2020

Hello, my name is Alison and I am the Head of Housekeeping here at Melbourn Springs.


I started my career with Barchester when Melbourn Springs first opened in 2020 and have progressed to Head of Housekeeping. I pride myself on leading a team to keep our lovely home looking clean and sparkly every day.


The highlight of my day is always speaking to residents about their lives and also keeping them updated on my allotment.


Vimu

Vimu Welisarage

Job Title: Acting Deputy Manager

Joined: 2020

Hello, my name is Vimu and I am the Acting Deputy Manager at Melbourn Springs.


I joined Barchester in May 2020 when I was a student at the University of South Wales. I worked at Bryn Ivor Lodge in Cardiff whilst I was studying for an MSC in Management. After I had graduated in September 2023, I transferred to Melbourn Springs.


I am really passionate about providing quality care and making sure that our residents have the best possible life here at Melbourn Springs.


Laura

Laura Wallace

Job Title: Team Leader

Joined: 2020

Hello, my name is Laura and I am a Team Leader here at Melbourn Springs.


I joined Barchester in 2020 and have been so impressed by the outstanding training and support that the company provide for their staff.


I really enjoy getting to know our residents and making sure that they are always well cared for to enable them to settle comfortably in their new home - making every day they spend with us the best it possibly can be.


Amanda

Amanda Thatcher

Job Title: Team Leader

Joined: 2021

Hello, my name is Amanda and I am a Team Leader at Melbourn Springs.


I have been working in the care sector since 2012, joined Barchester in 2021 and have always enjoyed caring for elderly people. Nothing drives me more than ensuring that our residents receive the best possible care every day – exactly how I would look after one of my own elderly relatives.


It is an absolute pleasure to help our residents settle into their new homes and see them join in all of the great activities we have at home too!


Rebecca

Rebecca Isle

Job Title: Team Leader

Joined: 2023

Hello, my name is Rebecca and I am a Team Leader here at Melbourn Springs. I joined Barchester at the end of 2023. I started my career in caring for the elderly many years ago and always enjoy spending time with our residents and like to ensure they receive the highest quality of care. I aim to make Melbourn Springs a home away from home for our residents and to help support them with their daily routines.


Eddy

Eddy Odai

Job Title: Team Leader

Joined: 2024

Hello, my name is Eddy and I am a Team Leader at Melbourn Springs.


I have been with the company since permanently since August 2024 having previously been working at a bank member of staff.


My ultimate goal at Melbourn Springs is to ensure that every resident gets the most out of every day and I strive to ensure that I am doing all I can do every day for the benefit of the residents.


Lesley

Lesley Anderson

Job Title: Senior Care Assistant

Joined: 2022

Hello, my name is Lesley and I am a Senior Care Assistant here at Melbourn Springs. I joined Barchester in 2022 and I have always enjoyed helping people. I like to spend time with the residents and their loved ones, listening to their stories and ensuring we support them when needed. Helping residents settle into their new homes and making sure they feel comfortable is very important to me.


Andrew

Andrew Gowan

Job Title: Senior Care Assistant

Joined: 2021

Hello, my name is Andrew and I am a Senior Care Assistant here at Melbourn Springs.


I have worked in the care of elderly people for many years now and joined Barchester in 2021.


Melbourn Springs is unlike any other place that I have worked previously and the standards and training are absolutely exceptional. I thoroughly enjoy working alongside the team here at the home to provide the best care for our residents every single day!


Deidre

Deidre Rogers

Job Title: Resident Ambassador

Joined: 2021

Hello, my name is Deirdre Rogers and I am the Resident Ambassador at Melbourn Springs.


I am a volunteer and my role is to support the residents and their relatives and act as their voice. I listen to their compliments, concerns and suggestions and share this information with Magda, the General Manager, on a regular basis. I also attend the meetings for Residents and Relatives.


My stepmother was a resident of the Elstar community for three years, having moved here in December 2021.


I am retired and was previously employed as an Ofsted Early Years Inspector and Team Manager for 20 years. I have also worked as a volunteer setting up many local community projects as well as a befriender for Age UK.


I aim to ensure that a high standard of care for all residents is maintained and continuously improved.


Frequently Asked Questions about Barchester Melbourn Springs Care Home

What types of Care is Barchester Melbourn Springs Care Home registered for?

Older Person Care, Dementia, Respite Care & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Melbourn Springs Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Barchester Melbourn Springs Care Home have?

There are 75 Single Rooms.

What are the Facilities & Services at Barchester Melbourn Springs Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Melbourn Springs Care Home to the centre of Royston?

2.6 mile(s) as the crow flies, distance by road may be significantly further.