What types of Care is Woodthorpe Lodge registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Woodthorpe Lodge provide?

Own GP if required is an additional type of care provided.

What are the Facilities & Services at Woodthorpe Lodge?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Woodthorpe Lodge to the centre of Loughborough?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Woodthorpe Lodge care home, 54 John Boden Way, Woodthorpe, Loughborough, Leicestershire LE11 2ER

Review from A H (Son of Resident) published on 16 December 2024
Submitted via Postal Card • Report

Overall Experience

Overall, the experience is good, but in order to give feedback to improve:
- Some medical appointments have been missed as I have not been notified.
- Dad's room is too clattered with nappies etc. As this is his living space, finding a different storage approach would be preferable.

Reply from Clare Sheehan, Careline Advisor at Woodthorpe Lodge

Thank you for your review, we value all feedback as this helps us to make improvements where required. We have taken on board your comments and are grateful to you for giving us the opportunity to improve our services. We will certainly find alternative storage for your dad's continence products going forward and we sincerely apologise for any previously missed appointments. If you wish to discuss your concerns further, please do not hesitate to contact the Home direct.

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Review from S T (Daughter-in-law of Resident) published on 4 December 2024
Submitted via Postal Card • Report

Overall Experience

Great home - that looks after my father-in-law well.

Reply from Clare Sheehan, Careline Advisor at Woodthorpe Lodge

We would like to express our gratitude for your positive feedback. Your positive rating and comments means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again.

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Review from N T (Wife of Resident) published on 2 December 2024
Submitted via Postal Card • Report

Overall Experience

We are reassured that my husband is safe and slowly getting used to being away from home.
The staff are great - nothing is too much trouble.

Reply from Clare Sheehan, Careline Advisor at Woodthorpe Lodge

We'd like to extend our appreciation to you for taking the time to leave us such a positive rating. Positive ratings and comments like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. Thank you, for your kind words.

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Review from Peter A (Son of Resident) published on 9 August 2024
Submitted via Postal Card • Report

Overall Experience

Mum has thoroughly enjoyed her time at Woodthrope Lodge. The staff have all been extremely helpful and supportive of her and her direct family. We have all enjoyed visiting Woodthoorpe Lodge as it's very inviting, very clean and always well-presented. Whenever we have asked for things to be done for

Mum, they have been very quick to oblige. I would recommend Woodthorpe Lodge as a care facility.

Reply from Clare Sheehan, Careline Advisor at Woodthorpe Lodge

Thank you for sharing such positive feedback about our home. At Woodthorpe Lodge, kindness and communication are at the heart of everything we do, and we are so pleased to hear your mum is happy and settled here. Kind words like these are a testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.

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Review from C W (Daughter-in-law of Resident) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience

All I can say is 'I would stay here'!

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Review from S F (Relative of Resident) published on 14 May 2024
Submitted via Website • Report

Overall Experience

Since experiencing this care home I find it outrageous the way certain members of staff, in particular, the woman with dark hair and glasses show little or no respect to my wife, the staff are always on their phones instead of doing the basic tasks they are paid to do!
On a recent visit, the aforementioned

member of staff repeated in a very sarcastic way to other members of staff my conversation to my mother-in-law.
Let's get this right this is not a tree service the costs are high you would expect to be treated in a respectful and courteous manner by all staff.
It is not all staff but the ones that are bad are terrible.
And how can this business be allowed to get staff to write reviews surely a conflict of interest.
We have visited and my mother-in-law only had on a dressing gown nothing else and was covered in dried on excrement maybe this home needs investigating.

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Review from R S (Son of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience

I have been very impressed with all aspects of the care home. My dad's room is very well-appointed and is always clean and tidy. The meals are of a high standard and my dad always enjoys them. All staff are polite, professional and exceptionally helpful. The building itself is very well equipped and

kept immaculately.
10 out of 10 any day of the week!

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Review from Mary H (Resident) assisted by family/friend published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience

I have been a resident here since 06/12/2023. On the whole, it is a lovely place and the staff are nice. It is better now I am able to lock my room as I was having trouble with other residents coming in and moving my stuff. It's nice that I can enjoy doing my own thing in my room or join in the activities

if I want to. I love attending the church service. My only worry is that my bin doesn't get emptied every day which is not nice as I am incontinent and use it for my pads.

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Review from Claire S (Niece of Resident) published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience

Woodthorpe Lodge is an absolute godsend.
Wonderful, elegant, clean and spacious home.
The staff are so caring, friendly and efficient.
Auntie's room is so beautiful with lovely views into the garden.
The activity program is excellent, something to do every day, morning and afternoon.
Very impressed

all in all.

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Review from Chloe S (Friend of Resident) published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience

Woodthorpe Lodge is a wonderful place. My family friend is well looked after by all the fantastic staff. They have truly helped settle her into her new life very well.
The facilities are beautiful, bright, clean and homely.
Thank you all for the work you do.

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Review from A M (Daughter of Resident) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience

Caring and friendly environment. Lovely care staff and approachable management/senior team. Homely feel.

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Review from Terence S (Resident) published on 15 April 2024
Submitted via Postal Card • Report

Overall Experience

I found staff good, careful and helpful. Food was acceptable. I wanted for nothing.

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Review from Christine M (Daughter of Resident) published on 15 April 2024
Submitted via Postal Card • Report

Overall Experience

Good care and good facilities. Staff are very caring, kind and considerate.

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Review from K M (Resident) published on 15 April 2024
Submitted via Postal Card • Report

Overall Experience

Overall, everything is satisfactory.

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Review from Betty H (Resident) published on 15 April 2024
Submitted via Postal Card • Report

Overall Experience

I came here from hospital - very late at night and was treated with the greatest care and respect.
All staff work to help/support all who want or need it.
The rooms are ok but could certainly be better/improved.
Activities are varied and related to residents' needs.
Possibly/probably value for money.

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Review from A C (Daughter of Resident) published on 1 April 2024
Submitted via Postal Card • Report

Overall Experience

My mum has settled in reasonably quickly, which is down to the excellent care. The staff are all lovely to Mum. The senior carers are all very professional and caring, plus easy to talk to. I do feel though that more domestic staff are needed to help clean the dining room after mealtimes, which would

free up the carers to aid the residents. The home is well maintained and is nice and modern, which Mum loves. The management are all friendly and helpful and nothing is too much trouble. I feel happy knowing Mum is not only safe but happy. The fact that the home is all-inclusive makes it easier to manage.

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Review from R W (Daughter of Resident) published on 11 March 2024
Submitted via Postal Card • Report

Overall Experience

My dad has settled in very well. The staff are really kind and helpful - we are very pleased that he is safe and well.

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Review from Patricia V (Niece of Resident) published on 19 December 2023
Submitted via Postal Card • Report

Overall Experience

The staff at Woodthorpe Lodge are fantastic, nothing is too much trouble for them.

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Review from K H (Daughter of Resident) published on 6 December 2023
Submitted via Postal Card • Report

Overall Experience

Dad moved into the home as a result of poor mobility and really struggled with the transition, however, all the staff have been fantastic, so friendly and accommodating. Every accommodation has been made to make him comfortable and fulfil all his needs. Thank you so much to everyone.

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Review from M G (Resident) published on 6 October 2023
Submitted via Postal Card • Report

Overall Experience

Came here on 14.07.22 having had a couple of horrendous weeks at another home. Just wanted to die. Within two weeks of being here feeling so much better. Thanks to the care and attention of all the staff. Have always felt safe and secure here. Not afraid to call for ambulance assistance when it was

needed. Part of my health problem is 'swallowing normal meals'. The staff here have helped over come that by 'blending' all my food into a 'soup-like' consistency. Excellent home.

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