Rokewood Court

Rokewood Court, 20 Roke Road, Purley CR8 5DY
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9.9 65 Reviews
  • Rokewood Court, Purley
Rokewood Court Care Home in Kenley, Surrey is a purpose-built luxury care home.

The home offers 64 tastefully decorated furnished rooms with en-suite wet rooms.

Based in a quiet leafy, suburban area; the home is close to the Purley and Kenley mainline stations, close to Kenley Common which covers 139 acres of grassland and ancient woodland, yet the centre of London is only 14 miles to the north.

The home offers high-quality residential care, respite and bespoke dementia care along with great facilities for the residents to use such as private dining room, café-bar, cinema, hair and beauty salon.

A daily seven day a week programme of activities is available with a minibus for weekly excursions.

Person-centred care is delivered by a friendly and professional team who treat individuals with dignity and respect at all times.

Care Provided by Rokewood Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sara Goodwin (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2020
    • Number of floors: 2

Funding & Fees Guide for Rokewood Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,475 – £1,600
    • Self-Funded Residential Dementia Care £1,475 – £1,500
    • RESPITE Self-Funded Residential Care £1,575 – £1,700
    • RESPITE Self-Funded Residential Dementia Care £1,575 – £1,600
  • Fees are subject to assessment, room and availability.


    Included in weekly fees: fully furnished en-suite wet room, 32" flat screen television, own private telephone, spa baths, use of cinema, medication support, 7 day a week activities, regular trips in the mini bus, care, all freshly cooked food and drink, house keeping, laundry.


  • (these prices are only a guideline, please contact Rokewood Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Welcome families and friends to visit. Due to Covid restrictions the home request visits to take place in resident's rooms however, there is a quite lounge available for visits if required. The home ask that visitors call Rokewood Court to book visits and ask that meal times are protected. Visitors will be required to evidence a negative lateral flow test on day of visiting and to wear a face mask at all times.


  • Parking
  • There is a main car park at the front of the building, with designated visitors parking.


Total of 65, showing 1-20
9.9

Rokewood Court has a Review Score of 9.9 (9.901) out of 10, based on 23 reviews in the last 2 years. Over all time Rokewood Court has 65 reviews.

Overall Experience

  • 55
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Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with expertise, friendliness, patience of carers. Always allows me to leave resident behind in the confidence she is in safe and caring hands.

Reply from Martin Harrington, Home Admission Advisor at Rokewood Court

Thanks so much for the kind words. Your wife is a valued member of our community here at Rokewood Court. We will pass your feedback on to the care team.


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Overall Experience  Overall Experience 5.0 out of 5

All the staff have been really supportive and kind to me whilst I was considering a care home for my mother. This has been the best decision I have made during quite a difficult time. My mother is much happier and less anxious than she was at home. We have no hesitation in recommending Rokewood Court
to others.

Reply from Martin Harrington, Home Admission Advisor at Rokewood Court

We are so pleased to hear that your mother has settled in well at Rokewood Court. Thank you for your kind words. I will pass your positive feedback on to the care team.


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Overall Experience  Overall Experience 5.0 out of 5

From walking through the front entrance into reception the atmosphere is very friendly and obviously very professional. From receptionists, to carers who attend to everyday matters to the senior care teams. Looking after our more medical requirements you are able to get quality answer to many questions
with a smile altogether a very good team.

Reply from Martin Harrington, Home Admission Advisor at Rokewood Court

Thank you for your lovely review. We will pass your positive comments on to the team members at Rokewood Court.


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Overall Experience  Overall Experience 5.0 out of 5

I've visited this lovely home several times in the last few weeks, always "unplanned", and the welcome from all staff has been 5*. Nothing is too much trouble, always friendly, and have time for the residents. A real "family" feeling there!
Such a relief to know that my relative is happy, safe, and
looked after so well. The food is lovely, always cakes and biscuits in the cafe area, and the gardens are beautifully kept! Thank you.

Reply from Sara Goodwin, General Manager at Rokewood Court

Thank you so much for your kind words! We're thrilled to hear that you feel welcomed and that your relative is happy and well cared for. Our team takes great pride in creating a warm, family-like atmosphere, and we're glad you've experienced this firsthand. Your feedback about the food, gardens, and overall care means the world to us. Thank you for sharing!


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Overall Experience  Overall Experience 4.0 out of 5

I stayed at Rokewood Court Care Home for two weeks from Thursday 19 September to Wednesday 2 October 2024 for respite care after a rotator cuff repair operation. I needed personal care (showering, hairwashing, dressing) which I was very nervous about but the kind and helpful carers made the daily experience
a pleasant one. The care home was clean and friendly and well-designed for comfort. Too many to name but everyone from the managers to the cooks, carers and other staff made my 2 weeks a happy time.

Reply from Roy Booth, Home Admissions Advisor at Rokewood Court

Thank you for your kind words. It was our pleasure to look after you and we are so happy that your operation was a success and you recovered so well. Please come and see us for a coffee and a chat whenever you are passing.


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Overall Experience  Overall Experience 5.0 out of 5

My mum is on the second floor and every time I visit, I truly feel that this is her home, a place where she is comfortable and well-cared for. I also feel incredibly supported during each visit. I would like to express my gratitude and appreciation to the dedicated and caring staff.
She enjoys the
entertainment and it is lovely to see her joining in with clapping and waving her arms.
From the moment I enter the reception, I am always made to feel so welcome. The environment creates such a positive and comforting atmosphere.
Everyone is incredibly helpful and goes out of their way to assist me.
Thank you for all that you do.

Reply from Roy Booth, Home Admissions Advisor at Rokewood Court

Thank you so much for your kind words. They mean everything to our wonderful staff. It is our pleasure to look after such a wonderful lady.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Rokewood now for 7 weeks. The staff have been so lovely and patient with her while she has been settling in. Nothing is too much trouble. The home is beautiful and you are always made to feel welcome whilst visiting. Mum is cared for very well.

Reply from Roy Booth, Home Admissions Advisor at Rokewood Court

Thank you Shaena for your kind words. It is our pleasure to look after such an amazing lady.


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Overall Experience  Overall Experience 5.0 out of 5

Our mum moved into Rokewood in July 2024. We cannot thank the staff enough for all that they have done to help her settle and also for the continuous support they gave us during this journey. It was a hard decision to move her from her home to a care home, but it is definitely the right place. We are
made to feel very welcome all the time we go in and nothing is too much of a problem. Mum is always clean with fresh clothes on and her room is beautiful. We were able to take in items from her home and put up pictures on the walls. Thank you Rokewood, we can now relax knowing that our mum is in a safe, caring and wonderful home.

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Overall Experience  Overall Experience 4.0 out of 5

My husband spent 2 weeks in Rokewood to give me some respite, having cared for him since his brain injury 6 years ago this very day.
From the point of entry to departure, he felt safe (paramount), well cared for and happy.
Staff were present when needed and all were very happy in their roles. His
room was lovely though as a wheelchair user, I think the next visit would mean less furniture needed so his wheelchair could navigate the room if required though he managed to walk around the furniture during his stay. Having access to all TV streaming services was a plus, a nice outlook and swift access to the coffee area to meet visitors, the lovely restaurant area and the reception. Friends and family could visit easily and enjoy the area. There was plenty of activities to take part in if he wanted to. Well definitely utilise Rokewood again. A very well-managed home that I would recommend. Thank you Rokewood.

Reply from Roy Booth, Home Admissions Advisor at Rokewood Court

Thank you for your kind words. It was our pleasure to look after your husband and we look forward to seeing you again in the future.


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Overall Experience  Overall Experience 5.0 out of 5

Cannot recommend highly enough.
#All staff remember my mum's name and mine.
Always keep me informed, and straight away, if anything happens.
Very caring and great environment.
A really lovely, lovely, home from home, if not better.

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Overall Experience  Overall Experience 5.0 out of 5

Mum was diagnosed with dementia about five years ago and spent some time having drop-in care and then a live-in carer. A couple of years ago we decided that it was time for her to move to a home close to where she lived (so that her friends could visit her). She was happy at Rokewood and was being well
looked after. The staff all knew how she was and clearly took time to keep her cheerful.

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Overall Experience  Overall Experience 5.0 out of 5

Upon stepping foot into the warm and welcoming reception area of Rokewood Court you can immediately tell that this place has something special about it. In comparison to other care homes in the area, this is on another level!
The staff are all so friendly and kind and really make you feel at ease when
visiting.
Rokewood Court is beautifully kept, clean and tidy with great amenities and offers a broad selection of activities for the residents to participate in.
I would highly recommend it.

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Overall Experience  Overall Experience 5.0 out of 5

I can’t recommend this care home highly enough! Having visited a lot of homes which simply make me feel quite depressed upon leaving, Rokewood Court is the first home that fills you with a sense of calm and happiness. Upon arrival, the home appears more like a luxury hotel and has a lovely well-kept
garden. The staff are amazing and so friendly and welcoming. You can see they go the extra mile for every resident. Having spoken to other visitors when there, everyone seems in agreement that this home is far superior to others in the area. Keep up the good work Rokewood Court!

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Overall Experience  Overall Experience 5.0 out of 5

This is a lovely home, great location and easy to get to.
Beautiful surroundings, the home itself is fantastic and like a 5 star hotel.
The staff are very warm, welcoming and attentive.
The food is absolutely gorgeous.

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Overall Experience  Overall Experience 5.0 out of 5

I have visited many homes and haven't found any as lovely as this one. The staff are very genuine and friendly and caring, especially to residents. I feel like the home really thinks about all the details to make life easier for its residents. As you enter, the whole place is tastefully decorated. The
food and choices are also excellent. I honestly don't think you'd find a better home!

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Overall Experience  Overall Experience 5.0 out of 5

A very welcoming reception and cafe area. The staff are all excellent at providing a high standard of care and encourage our family member to participate in daily activities.

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Overall Experience  Overall Experience 5.0 out of 5

This is in a fabulous home. The staff are patient and kind on the facilities excellent. The staff involve the residents' personal interactions and needs.

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Overall Experience  Overall Experience 5.0 out of 5

Rokewood Court is a purpose built care home in lovely quiet surroundings and we chose it by recommendation from a resident's family. The staff are always welcoming and happy to update you and answer any questions about the residents. They organise really good and very varied activities - some in the
home and some out and about - which debunks the usual perception of care homes with people sitting round in a circle doing nothing. The rooms are very nicely decorated and furnished - it looks more like a hotel than a care home. Residents are encouraged to live their best lives which is really important when you don't have the mental capacity or mobility to do things on your own. I would definitely recommend Rokewood to anyone looking for a care home.

Reply from Jessica Kanji, Home Admissions Advisor at Rokewood Court

Thank you for your kind words. It is our pleasure to look after your loved one. I will pass these on to the Rokewood Court team who will be delighted.


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Overall Experience  Overall Experience 5.0 out of 5

From being very apprehensive about entering Rokewood Court, I very quickly settled down to a very happy five weeks of respite care here! Everybody was extremely friendly, charming, helpful and always very respectful and professional. Without any doubt, I would have no hesitation in coming back here
if the situation arose! And equally, I would have no hesitation in also recommending Rokewood Court to other people seeking an excellent care home in a beautiful place!

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Overall Experience  Overall Experience 5.0 out of 5

I am so glad that we chose Rokewood Court for my father. The excellent facilities are matched by the quality of care; friendly, personal, and very kind. In his first week, Dad has been on two outings and had a beautiful handmade birthday cake. He is very comfortable, settling in well and we enjoy our
visits to see him. We are also looking forward to regular trips with him to the in-house cinema!

Reply from Jessica Kanji, Home Admissions Advisor at Rokewood Court

Thank you for your kind words. Your father is a pleasure to look after and we wish to thank you for joining the Rokewood family!


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Current Review Score: 9.9 (9.901)

Overview of Review Score

The Review Score of 9.9 (9.901) out of 10 for Rokewood Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.901 for Rokewood Court is calculated as follows: ( (246 Excellents x 5) + (27 Goods x 4) ) ÷ 273 Ratings = 4.901

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rokewood Court is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Mar 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (5)

Sara

Sara Goodwin

Job Title: General Manager

Joined: 2024

I have been lucky enough to work in the Care sector for 14 years in the UK.


I have progressed from an activities coordinator to Deputy Management and now Home Management. I am committed to ensuring our residents get the very best out of life.


I am originally from Portugal where I worked as a researcher in Social Care.


My passion is working with people, and motivating them to be the best they can be. This also applies to our amazing residents at Rokewood Court.


Narcisa

Narcisa Muntean

Job Title: Deputy Manager

Joined: 2022

I qualified as a teacher in 2005, but my path changed in 2012 when I came to the UK and started working in the care sector as a care assistant. I have experience in both nursing and residential care homes which enabled me to gain more in-depth knowledge of differing care needs. I’m a great believer that no two residents are the same and that each has differing needs, desires and preferences.


I have developed through training and practice and besides being a care assistant, I have been an activity coordinator, and a team leader and I currently have over 3 years of experience as a Deputy Manager.


My biggest achievement to date has been occupying a position as Acting Manager in my previous workplace. It was a very rewarding position, full of new challenges from which I have learnt a lot and gained a good understanding of the management role in a care home which I look forward to bringing to Rokewood Court. I am currently working on my Leadership and Management level 5 Diploma, and I am using every opportunity to share my experience with the team and to get involved in our resident's care. I am very passionate about elderly and Dementia care which I aim to pass on to the rest of the team. The reason I started working with Rokewood Court and Cinnamon Care Collection is that we are all united and share the same values: passion, dedication and respect. I look forward to meeting you.


Roy

Roy Booth

Job Title: Home Admission Advisor

Joined: 2022

What I do:


I am the first point of contact for prospective residents and their families. My role is to guide families through the journey into care, offer support and introduce them to our wonderful homes and the fantastic lifestyle we offer.


My experience:


I joined Cinnamon with over 5 years of experience in Residential, Dementia and Nursing Care. Previously to this, my career was within the NHS, specialising in Primary Care and Community Health. I made the change to Care after going through the journey with my own Mother and Father.


About me:


I have a keen interest in sports and have previously competed at the national and international levels. I am also passionate about Italian motorcycles and cars and I am lucky enough to own a few. However, my greatest enjoyment in life is my family and our family dog Roman the Bull Terrier.


Monica

Monica Roguz

Job Title: Head Chef

What I do:
My name is Monika Roguz, I am the Head Chef at Rokewood Court care home.


My experience:
In the past ten years, I have worked as a head chef within the care sector my specialty is baking and cake decorating. My experience enables me to understand the expectations of our residents.


About me:
I am a busy mum of two wonderful children who keep me busy outside of work. I am passionate about putting a smile on people’s faces


Bob

Bob Singfield

Job Title: Maintenance Manager

What I do:
My job is to ensure our residents’ home is as comfortable and safe as can be, by maintaining the environment, equipment and services to the highest standard.


My experience:
I am a qualified joiner of 40 years standing and have worked in care for the past seven years as a carer, activities assistant and for the past four years in maintenance.


About me:
I enjoy making music, painting and spending time with my family.
I am a first time grandfather of a beautiful 2-and-a half year old girl.


Frequently Asked Questions about Rokewood Court

What types of Care is Rokewood Court registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rokewood Court provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Rokewood Court have?

There are 64 Single Rooms.

What are the Facilities & Services at Rokewood Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rokewood Court to the centre of Purley?

1.1 mile(s) as the crow flies, distance by road may be significantly further.