Fees are subject to assessment, room and availability.
Included in weekly fees: fully furnished en-suite wet room, 32" flat screen television, own private telephone, spa baths, use of cinema, medication support, 7 day a week activities, regular trips in the mini bus, care, all freshly cooked food and drink, house keeping, laundry.
Welcome families and friends to visit. Due to Covid restrictions the home request visits to take place in resident's rooms however, there is a quite lounge available for visits if required. The home ask that visitors call Rokewood Court to book visits and ask that meal times are protected. Visitors will be required to evidence a negative lateral flow test on day of visiting and to wear a face mask at all times.
There is a main car park at the front of the building, with designated visitors parking.
Rokewood Court has a Review Score of 9.9 (9.901) out of 10, based on 23 reviews in the last 2 years. Over all time Rokewood Court has 65 reviews.
Review from D T (Resident) published on 21 December 2020
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Review from Jeannette T (Daughter of Resident) published on 21 December 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jackie Cridlin, Home Admissions Advisor at Rokewood Court
Thank you very much for your kind and positive words. The team at Rokewood Court endeavour to do their best for their residents and we are delighted to know how your parents have settled down living at Rokewood Court.
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Review from Karen R (Friend of Resident) published on 18 December 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jackie Cridlin, Home Admissions Advisor at Rokewood Court
Thank you for a wonderful review, we continue to work hard showing dignity and respect to our residents and each other. Proud to be part of a great team.
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Review from Catriona L (Friend of Resident) published on 18 December 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jackie Cridlin, Home Admissions Advisor at Rokewood Court
What kind words, thank you very much. It is a 'whole team approach' that makes our residents feel happy, very well cared for and safe. A great team with amazing residents.
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Review from Maureen B (Friend of Resident) published on 18 December 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jackie Cridlin, Home Admissions Advisor at Rokewood Court
Thank you, we are delighted your dear friend is living with us at Rokewood Court. Kind regards.
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The Review Score of 9.9 (9.901) out of 10 for Rokewood Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.901 for Rokewood Court is calculated as follows: ( (246 Excellents x 5) + (27 Goods x 4) ) ÷ 273 Ratings = 4.901
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Rokewood Court is based on 23 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 23 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 1 Mar 2022
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2024
I have been lucky enough to work in the Care sector for 14 years in the UK.
I have progressed from an activities coordinator to Deputy Management and now Home Management. I am committed to ensuring our residents get the very best out of life.
I am originally from Portugal where I worked as a researcher in Social Care.
My passion is working with people, and motivating them to be the best they can be. This also applies to our amazing residents at Rokewood Court.
Job Title: Deputy Manager
Joined: 2022
I qualified as a teacher in 2005, but my path changed in 2012 when I came to the UK and started working in the care sector as a care assistant. I have experience in both nursing and residential care homes which enabled me to gain more in-depth knowledge of differing care needs. I’m a great believer that no two residents are the same and that each has differing needs, desires and preferences.
I have developed through training and practice and besides being a care assistant, I have been an activity coordinator, and a team leader and I currently have over 3 years of experience as a Deputy Manager.
My biggest achievement to date has been occupying a position as Acting Manager in my previous workplace. It was a very rewarding position, full of new challenges from which I have learnt a lot and gained a good understanding of the management role in a care home which I look forward to bringing to Rokewood Court. I am currently working on my Leadership and Management level 5 Diploma, and I am using every opportunity to share my experience with the team and to get involved in our resident's care. I am very passionate about elderly and Dementia care which I aim to pass on to the rest of the team. The reason I started working with Rokewood Court and Cinnamon Care Collection is that we are all united and share the same values: passion, dedication and respect. I look forward to meeting you.
Job Title: Home Admission Advisor
Joined: 2022
What I do:
I am the first point of contact for prospective residents and their families. My role is to guide families through the journey into care, offer support and introduce them to our wonderful homes and the fantastic lifestyle we offer.
My experience:
I joined Cinnamon with over 5 years of experience in Residential, Dementia and Nursing Care. Previously to this, my career was within the NHS, specialising in Primary Care and Community Health. I made the change to Care after going through the journey with my own Mother and Father.
About me:
I have a keen interest in sports and have previously competed at the national and international levels. I am also passionate about Italian motorcycles and cars and I am lucky enough to own a few. However, my greatest enjoyment in life is my family and our family dog Roman the Bull Terrier.
Job Title: Head Chef
What I do:
My name is Monika Roguz, I am the Head Chef at Rokewood Court care home.
My experience:
In the past ten years, I have worked as a head chef within the care sector my specialty is baking and cake decorating. My experience enables me to understand the expectations of our residents.
About me:
I am a busy mum of two wonderful children who keep me busy outside of work. I am passionate about putting a smile on people’s faces
Job Title: Maintenance Manager
What I do:
My job is to ensure our residents’ home is as comfortable and safe as can be, by maintaining the environment, equipment and services to the highest standard.
My experience:
I am a qualified joiner of 40 years standing and have worked in care for the past seven years as a carer, activities assistant and for the past four years in maintenance.
About me:
I enjoy making music, painting and spending time with my family.
I am a first time grandfather of a beautiful 2-and-a half year old girl.
