Please note, prices are subject to availability and assessment. Please call for details of any seasonal promotion.
They have plenty of on-site parking including a number of accessible parking spaces.
Earlsfield Court has a Review Score of 9.8 (9.831) out of 10, based on 45 reviews in the last 2 years. Over all time Earlsfield Court has 75 reviews.
Review from Carol D (Respite Resident) published on 5 September 2023
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5.0 out of 5
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Review from Stephanie R (Daughter of Resident) published on 14 July 2023
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5.0 out of 5
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Review from Clive B (Son of Resident) published on 4 July 2023
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5.0 out of 5
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Review from Anthony G (Stepson of Resident) published on 23 June 2023
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5.0 out of 5
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Review from S D (Daughter of Resident) published on 8 June 2023
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5.0 out of 5
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Review from K C (Daughter of Resident) published on 27 February 2023
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5.0 out of 5
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Review from Anne P (Daughter of Resident) published on 15 November 2022
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5.0 out of 5
Reply from Jodie Forbes, Recruitment manager/Sales Admin Assistant at Earlsfield Court
Thank you so much for your kind words and for taking the time to leave this lovely review.
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Review from Ali E (Daughter-in-law of Resident) published on 20 October 2022
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5.0 out of 5
Reply from Jodie Forbes, Recruitment manager/Sales Admin Assistant at Earlsfield Court
Thank you very much for leaving such a lovely review.
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Review from M B (Daughter of Resident) published on 12 October 2022
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5.0 out of 5
Reply from Jodie Forbes, Recruitment manager/Sales Admin Assistant at Earlsfield Court
Thank you for taking the time to leave such a lovely review.
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Review from L B (Respite Resident) published on 12 October 2022
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5.0 out of 5
Reply from Jodie Forbes, Recruitment manager/Sales Admin Assistant at Earlsfield Court
Thank you for taking the time to leave a lovely review, we are so pleased to hear that you enjoyed your stay with us.
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Review from T L (Daughter of Resident) published on 12 August 2022
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5.0 out of 5
Reply from Carolyn Tyrer, Home Admissions Advisor at Earlsfield Court
Thank you so much for your kind words and for taking the time to write this wonderful review. It is very much appreciated and we all enjoyed having your mum stay with us for respite.
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Review from Jean R (Daughter of Resident) published on 3 August 2022
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Overall Experience
4.0 out of 5
Reply from Carolyn Tyrer, Home Admissions Advisor at Earlsfield Court
We are so pleased you were happy here at Earlsfield court, and pleased that you have experienced the excellent care and treatment we continually provide, the staff will appreciate the feedback from you about how lovely they have been and that you enjoyed our amazing facilities here at Earlsfield Court.
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Review from C H (Nephew of Resident) published on 13 July 2022
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Overall Experience
5.0 out of 5
Reply from Carolyn Tyrer, Home Admissions Advisor at Earlsfield Court
Thank you so much for taking the time to write this wonderful review, the staff will really appreciate the positive feedback you have given. Thank you again.
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Review from Jenny H (Wife of Resident) published on 24 June 2022
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5.0 out of 5
Reply from Carolyn Tyrer, Home Admissions Advisor at Earlsfield Court
Many thanks for a positive review. It is always good to hear that we do a great job in looking after your husband and that he is happy at Earlsfield court. All the staff will be happy to have such lovely feedback on his care and experience with us.
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Review from C H (Respite Resident) published on 14 June 2022
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5.0 out of 5
Reply from Carolyn Tyrer, Home Admissions Advisor at Earlsfield Court
Thank you so much for taking the time to write this lovely review, the team will really appreciate your positive feedback.
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Review from T H (Daughter-in-law of Resident) published on 30 May 2022
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Overall Experience
5.0 out of 5
Reply from Carolyn Tyrer, Home Admissions Advisor at Earlsfield Court
Thank you so much for taking the time to write this lovely review for us. We very much appreciate your time and kind words.
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Review from Reginald A (Resident) published on 18 April 2022
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Overall Experience
5.0 out of 5
Reply from Carolyn Tyrer, Home Admissions Advisor at Earlsfield Court
Thank you so much, Reg for taking the time to write this lovely review, and thank you for sharing your wonderful views about your experience with us as a resident in Earlsfield Court. Regarding your feedback on our menu choices I have spoken to the chef, we do use a heat probe on all the food when it leaves the kitchen and when it is served in the dining room to ensure that residents do receive their food at the correct temperature, so we will be monitoring this moving forward. Our Chef is going to come and have a chat with you about the food and what you are unhappy with to see what we can do to make your experience an even greater one.
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Review from J S (Resident) assisted by family/friend published on 7 March 2022
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5.0 out of 5
Reply from Becki Charman, General Manager at Earlsfield Court
Thank you so much for your kind words and so pleased you feel this way.
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Review from K H (Resident) published on 22 February 2022
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5.0 out of 5
Reply from R Charman, General Manager at Earlsfield Court
Thank you for your kind words. We are so pleased you love it here.
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Review from E W (Resident) published on 22 February 2022
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Overall Experience
4.0 out of 5
Reply from Rebecca Charman, General Manager at Earlsfield Court
Thank you for your kind words. We are so pleased you are happy with the care here at Earlsfield.
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The Review Score of 9.8 (9.831) out of 10 for Earlsfield Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 45 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.831 for Earlsfield Court is calculated as follows: ( (446 Excellents x 5) + (71 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 526 Ratings = 4.831
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Earlsfield Court is based on 45 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 45 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Sep 2021
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Job Title: General Manager
What I do.
I am now the General Manager of Earlsfield and as such ensure all aspects of the business run smoothly. This includes Care and Financial elements. My focus is to ensure we have an inviting, safe and homely community for our residents to achieve their full potential and live happy and fulfilling lives. Ensuring we have competent and caring staff is essential in this regard and I will ensure that this is an approach that continues and maintains confidence in all our residents’ families and friends.
Experience.
I have worked within the Health and Social Care sector since Qualifying as a Registered Nurse in 1981. My career has taken me through the pathway of older people’s care as a ward sister in the Acute NHS to being a University Lecturer with the University of Brighton, developing and teaching the degree in Gerontology programme. In the later years of my NHS career, I worked as Deputy Chief Nurse in an Acute Hospital Trust and Professional Head of Nursing within an NHS Mental Health Trust. On leaving the NHS, I came to the independent sector and have been a CQC Registered Manager for the past 14 years.
About Me.
I have been married for 45 years and have very grown-up children! I have very eclectic hobbies including baking, pickling, reading, writing poetry, and playing my X-Box; I also enjoy Star Wars, Sci-Fi and fantasy. Never enough hours in the day!
Job Title: Deputy Manager
What I do:
My main duty is to guide the care team and ensure a high quality of care is delivered and maintained to our lovely residents. I also organise and lead the home in the general manager’s absence.
Experience:
I have worked in private healthcare for 9 years, starting out as a care assistant at the age of 18 and working my way up through the ranks to where I am currently. I have completed many training courses and NVQs along the way to enhance my knowledge and skills, so I am able to pass these on to our team members so as to ensure an excellent experience for our residents.
About me:
I have lived in Eastbourne all my life and live with my partner and two dogs Ralph and Rosco. In my spare time, I enjoy going for long dog walks and meeting with friends.
Job Title: Home Admissions Advisor
What I Do:
My role is to support potential residents and their families through the sometimes overwhelming process of considering Residential Care options, through supporting from the initial enquiry stage through to moving in and beyond ensuring outstanding customer service at all stages and offering support and advice with an empathetic approach.
I enjoy coming to work every day and seeing the impact our care team make on every resident. It really is the team here at Earlsfield Court that makes it a home.
Experience:
Before joining Earlsfield Court, I worked in Eastbourne for 3 years with another care provider. Before this, I worked for over 15 years in Hospitality and Independent living settings.
About Me:
When not working I like to spend time with family & friends.
Job Title: Home Administrator
Joined: 2020
WHAT I DO:
I joined Earlsfield Court in April 2020 as a recruitment administrator and went on to become the home administrator, I took a year out to spend more time with my son and I am lucky enough to have been able to return to Earlsfield. My role is very varied, no two days are the same and I really enjoy the variety of the role. My favourite part is building relationships with our residents and their relatives, I love hearing about people’s history.
EXPERIENCE:
Before joining Cinnamon Care Collection I spent 10 years working for a builder's merchant, 8 of those in Accounts and 2 years as an HR officer, I studied HR at college and gained my level 3 CIPD qualification, I also studied and passed my bookkeeping level 2 and AAT computerised accounting.
ABOUT ME:
When I’m not at work, my time is devoted to my husband and our 3-year-old son, we often go out exploring.
Job Title: Admin Assistant
Joined: 2024
What I do:
Part of my role as an Administration Assistant is to cover our front desk being the first point of contact for residents, friends & families and other visitors, answering incoming calls and some light administration duties. I pride myself on my positive attitude and kind nature.
Experience:
Before I joined Earlsfield Court in my current role in April 2024 I worked in a Boarding Kennels on a farm for around a year, I had previously worked at Earlsfield Court as a host but re-joined the team to pursue a career as an Administrator and Customer Service.
About me:
When I'm not working I love riding my horses and walking my dogs. As well as spending time with family.
I look forward to welcoming you to Earlsfield Court.
Job Title: Activities Coordinator
WHAT I DO.
I'm the Earlsfield Court Activities Coordinator, my role is to bring daily activities to the residents, promoting socialising and fun activities that promote positivity of the mind and movement of the body.
EXPERIENCE.
I come from a background in hospitality over many years but in recent years I have worked as a coordinator of activities here at Earlsfield Court.
ABOUT ME.
I'm a proud mum of three children and have three wonderful grandchildren, that I love spending time with.
Job Title: Activities Coordinator
WHAT I DO.
I'm an Activities Coordinator here at Earlsfield Court. It's a pleasure to plan and deliver rewarding activities to the residents, that bring fun and encourage socialising amongst our community here at Earlsfield.
EXPERIENCE.
I've worked with families throughout my career, and it's now a joy to work with the older members here at Earlsfield Court and the wider community, helping to bring the outside of all ages in to meet the residents, building rewarding friendships, and visit our local attractions of interest to the residents.
ABOUT ME.
I'm a mother of two children and am a very proud nanny to five grandchildren. We love days out together and always have art activities on the go.
Job Title: Maintenance Manager
Joined: 2021
What I do:
I joined Earlsfield Court in March 2021 as a Maintenance Manager.
My role is varied and I am enjoying the everyday tasks. I have a great working environment and am proud to be part of the team that works for Cinnamon Care.
My experience:
Prior to joining Earlsfield Court, I spent many years working as a Panel beater and sprayer in garages in my home country of Ireland and here in England. I then moved on to building trading, eventually becoming a Maintenance Manager for Park Holidays.
About me:
I moved from Ireland in 1986. I met my wife in 1998 and settled in Bexhill. We have two children 22 and 15. I enjoy socialising with friends and family in my spare time.
Job Title: Head of Housekeeping
Joined: 2020
What I do:
I joined Earlsfield Court in July 2021. My role is to keep Earlsfield Court looking lovely and inviting for our residents and visitors maintaining high standards that go above and beyond expectations.
Experience:
I have over 10 years of experience as a Head Housekeeping in the care sector working in a variety of different Care/Nursing settings. I previously gained my Hospitality & Supervision & Leadership (HSL) qualification which gave me the opportunity to join the team here at Earlsfield Court, I am lucky to work here and look forward to coming to work every day.
About Me:
I feel the staff and residents are my family after losing my Husband they have been there to support me when needed and I will always support them in return. When not at work I love walking and looking for the wild Deer all around where I live.
Job Title: Care Assistant
Joined: 2022
What I do:
My role is to look after our residents support them with personnel care and build caring relationships and promote their independence and well-being.
Experience:
I have worked in care for over 5 years mainly as a care assistant but also have worked in the community. Before that, I worked in customer service for over 18 years in Asda.
About me:
When not at work I enjoy socialising with friends and a good game of Bingo. I enjoy sports (watching not participating) and being with my family.
