Copperfields

243 Cross Green Lane, East End Park, Leeds LS9 0BA
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8.7 4 Reviews
  • Copperfields, Leeds
Welcome to Copperfields!

Copperfields is a 30-bed care home in East End Park, Leeds, providing high-quality nursing care for adults with complex health and care needs.

It’s part of Exemplar Health Care, one of the country’s leading nursing care providers.

Copperfields isn’t your typical care or nursing home. It supports people whose needs are often considered too complex for mainstream care settings.

Many of the people living here have spent extended periods in hospital or have experienced placement breakdowns in other care homes.

The home has three nurse-led units, each designed to provide care in a safe, structured, and supportive environment.

Sapphire Unit supports working-age adults with complex mental health needs, who may have other diagnoses, such as brain injuries and physical health conditions, and/or present with behaviours of concern.

Emerald Unit offers rehabilitation-focused care, supporting individuals as they transition from secure settings to supported living, helping them develop life skills and reintegrate into the community.

Ruby Unit provides dementia care for those whose needs go beyond the scope of mainstream providers, offering an environment that promotes comfort, independence, and wellbeing.

Each unit features communal dining and living spaces, accessible bathrooms, and personalised bedrooms.

Sapphire and Emerald Units also have Activities of Daily Living (ADL) kitchens, where people can build confidence and independence in daily tasks.

The home also has an activities hub, therapy room, and a large accessible garden, encouraging social connections and meaningful engagement.

Please get in touch learn more about Copperfields or make an enquiry.

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Care Provided by Copperfields

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Dave Raikes (Home Manager)
  • Admission Criteria
    • Ages from 18 to 65
  • Room Information
    • Single Rooms (30)
    • Single Rooms with ensuite Wet Room (30)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Copperfields

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Copperfields Reviews (4)

8.7

Copperfields has a Review Score of 8.7 (8.694) out of 10, based on 3 reviews in the last 2 years. Over all time Copperfields has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
2
2
3
1

Review from Alexandra R (Daughter of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has lewy body dementia and has lived at Copperfields for 2 and half years. The care he has received has been exceptional and has really helped him. With such a life changing condition and so many challenges, every staff member he meets treats him with dignity and respect and they all work so
hard. From the reception, to the manager, I cannot fault their hard work and dedication.

Reply from Lauren Hallas, Marketing and Communications Officer at Copperfields

Thank you so much for your review of Copperfields, we're so pleased to hear your feedback. Our team work hard to make every day better for the people who live with us and i'll be sure to pass your comments on to them.


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Review from Julie D (Daughter of Resident) published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is treated with utmost dignity in every way. He is always clean, well fed and truly cared for by all the staff. We are always notified of everything relating to dad, like immunisations, meetings or if he's unwell at any time. The staff are so lovely with him and other residents too. Our whole
family are always telling people how wonderful Copperfields is. The staff are so friendly, helpful and caring. As a family, we don't feel we are worrying about dad like we did at his last place. All I can make is positive remarks and give you 100%.

Reply from Lauren Hallas, Marketing and Communications Officer at Copperfields

Thank you for taking the time to leave this lovely review for Copperfields. We're so pleased that your dad is settled and to hear your feedback. We'll make sure to pass your comments on to the team, they do everything they can to make every day better!


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Review from Karen R (Daughter of Resident) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A beautiful clean home, the staff are caring and supportive, making you feel at home. Anything you ask them it's no trouble for them. The staff are well presented in themselves, nice uniforms. These staff need a medal for their care. I know it's hard work but also rewarding.

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Review from Elizabeth B (Mother of Resident) published on 14 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The service of the staff was top care and looked after my son well. Copperfields is a top-class nursing and care home.

Reply from Jenna Wood, Marketing Manager at Copperfields

Hi Elizabeth. Thank you for leaving this review of Copperfields. The safety and well-being of our residents are our top priority, so we're really glad to see that you've rated the home five stars in most aspects. I'll pass your review on to the team - they'll be thrilled.


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Current Review Score: 8.7 (8.694)

Overview of Review Score

The Review Score of 8.7 (8.694) out of 10 for Copperfields is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.944 for Copperfields is calculated as follows: ( (34 Excellents x 5) + (2 Goods x 4) ) ÷ 36 Ratings = 4.944

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.75 Points relating to the number of positive Reviews for Copperfields is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 3 Positive Reviews ÷ 6 = 0.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Aug 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

No image found

Dave Raikes

Job Title: Home Manager

Hi, I'm Dave, the Home Manager at Copperfields care home in East End Park, Leeds.


Frequently Asked Questions about Copperfields

What types of Care is Copperfields registered for?

Dementia, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Copperfields provide?

Palliative Care is an additional type of care provided.

How many Rooms does Copperfields have?

There are 30 Single Rooms.

What are the Facilities & Services at Copperfields?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Copperfields to the centre of Leeds?

1.5 mile(s) as the crow flies, distance by road may be significantly further.