Barchester Denmead Grange Care Home

Forest Road, Denmead, Waterlooville PO7 6XP
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10 66 Reviews
  • Barchester Denmead Grange Care Home, Waterlooville
Denmead Grange boasts modern facilities in a warm and homely environment, all designed with comfort in mind.

The mature gardens back onto fields giving a peaceful and tranquil environment. The home benefits from communal lounges and dinning rooms in each of the 4 communities, allowing for lots of space for residents to move around.

All are welcome to enjoy tea and homemade cakes in the café which boasts an atrium, there is a separate activities room and spacious ensuite bedrooms with garden access from the ground floor bedrooms.

Their team of qualified and passionate staff focus on the individual needs of each person - delivering support and bespoke residential, dementia and respite care through the use of personalised and regularly reviewed care plans.

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Care Provided by Barchester Denmead Grange Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Abbie Johnston (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2020
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Barchester Denmead Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,628

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Denmead Grange Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • no restrictions


  • Parking

  • Free parking on site


Barchester Denmead Grange Care Home Reviews (66)

Total of 66, showing 1-20
10

Barchester Denmead Grange Care Home has a Review Score of 10 (9.953) out of 10, based on 16 reviews in the last 2 years. Over all time Barchester Denmead Grange Care Home has 66 reviews.

Overall Experience

  • 62
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Review from John B (Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Perfectly happy. Staff are very good.

Reply from Abbie Johnston, General Manager at Barchester Denmead Grange Care Home

Thank you for your kind review, it is great to see you are happy at Denmead Grange.


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Review from Jim M (Resident) published on 11 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is not what you think it is.
It will surprise you to know that it includes trips out. The new mini coach is a great asset.

Reply from Abbie Johnston, General Manager at Barchester Denmead Grange Care Home

Thank you so much for your kind review, we are happy to see you are pleased with the bus trips out!


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Review from B M (Resident) published on 6 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very comfortable here. Everyone that I met is kind and thoughtful.

Reply from Abbie Johnston, General Manager at Barchester Denmead Grange Care Home

Thank you very much for taking the time to complete this wonderful review. We are pleased to hear you are comfortable and everyone is kind.


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Review from A M (Respite Resident) published on 22 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am at the moment staying at Denmead Grange Care Home for 3 weeks of respite care. The rooms are clean and a lovely size with very ample size furniture. It's like being in a 4-star hotel. The food menus are varied and very good. All the staff are very kind, helpful and considerate. You feel that if
you had a problem you could go to management and staff. A weekly programme of interesting subjects is available which you can take part in. I would recommend this care home to friends and family.

Reply from Abbie Johnston, General Manager at Barchester Denmead Grange Care Home

Thank you for your wonderful review, we are glad that you have enjoyed your respite stay and would recommend us to friends and family.


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Review from J C (Respite Resident) published on 8 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Barchester Denmead Grange Care Home initially for some respite care whilst my medication was being changed, I stayed for four months in the end and wanted to share my experience. Overall, I felt safe, comfortable and well taken care by all the friendly staff. From the moment I arrived, they
made me feel welcome and settled. The carers are always kind and patient, treating me with respect and dignity and nothing is too much trouble. Denmead Grange is always clean and tidy with a lovely, warm atmosphere and my room was spacious and always kept clean with ensuite facilities. Lots of group activities always going on and the food was exceptional with lots of choices. I wouldn't hesitate to return if I ever need to.

Reply from Abbie Johnston, General Manager at Barchester Denmead Grange Care Home

Thank you for your wonderful review, we are very pleased to hear how happy you were with your stay.


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Review from V P (Daughter of Resident) published on 4 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we walked through the door, we knew you'd be the best place to look after our dad. Albeit, we didn't realise was how well you'd look after us. We are so grateful for all the help and support we receive and continue to receive. Thank you so much.

Reply from Abbie Johnston, General Manager at Barchester Denmead Grange Care Home

Hello, thank you so much for your lovely review. We are really pleased to hear that not only you feel that Dad is in the best place but you also felt supported.


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Review from H B (Granddaughter of Resident) published on 17 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a lovely care home very clean with amazing staff I would highly recommend this care home my grandma is very happy here and settled in really well thank you to all the staff for your patience and care.

Reply from Abbie Johnston, General Manager at Barchester Denmead Grange Care Home

Hello, thank you so much for your kind review. We are very pleased to hear that your grandma is happy here and settled at Denmead Grange.


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Review from F D (Respite Resident) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was an excellent stay. we enjoyed being treated not just as guests but spoilt. All the staff were like a team and we often felt we were being spoilt as favoured friends not as paying guests. All staff were as helpful and caring as can be hoped for, regardless of time of day or shift. We could not
ask for better and would certainly recommend the home to any person as well.

Reply from Abbie Johnston, General Manager at Barchester Denmead Grange Care Home

Thank you for your kind words and lovely review. We hope you are both well at home and look forward to seeing you at our summer party.


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Review from R A (Son of Resident) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Barchester Denmead Grange Care Home for fifteen months now and is happy and well cared for. Most importantly, she is safe and well-fed as well as cared for by staff who seem to have endless patience! Thank you.
We also feel well supported by the staff and feel sure this will continue
as Mum's dementia journey progresses.

Reply from Lisa Harris, Denmead Activities at Barchester Denmead Grange Care Home

Thank you for your lovely comments about us and the home.


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Review from Andrew M (Son of Resident) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The quality of the facility is excellent and the staff are very caring and attentive. We have great comfort knowing my parents are in a safe and healthy environment.

Reply from Abbie Johnston, Denmead Activities at Barchester Denmead Grange Care Home

Thank you for your lovely comments. It is a pleasure to have your parents here with us.


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Review from Katie P (Daughter of Resident) published on 9 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided at Denmead Grange is outstanding. The staff are always friendly and helpful. If there is a problem, the staff always inform me immediately. I cannot fault the care they give.

Reply from Abbie Johnston, General Manager at Barchester Denmead Grange Care Home

Thank you very much for your lovely review; we are really pleased to hear how happy you are with the care we provide.


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Review from Felicity B (Wife of Resident) published on 12 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has stayed on several occasions at Denmead Grange for various periods during the past 5 years. (2 weeks/ week, 4-6 nights) for respite (he has vascular problems) The staff are professional, practical, and caring with him, they have a realistic awareness of the issues which change and develop
unexpectedly with this diagnosis they take time to discuss him each time he stays so that his needs can be met he is content willing to return and has confidence in his surroundings and the staff.

Reply from Abbie Johnston, General Manager at Barchester Denmead Grange Care Home

Thank you very much for your kind words. We look forward to seeing your Husband and yourself again soon.


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Review from Naomi B (Friend of Resident) published on 15 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A friend of the family used the day service and thoroughly enjoyed the activities and company. The staff were fantastic very friendly and approachable. It was a joy to see them smile and feel positive after the visit.
Would highly recommend to all.

Reply from Abbie Johnston, General Manager at Barchester Denmead Grange Care Home

Hello Naomi, I am really pleased that your friend had a positive experience at Denmead Grange. Thank you for taking the time to leave this lovely review.


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Review from Sheila D (Resident) published on 22 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very comfortable and at 'home' here. The staff are all excellent and if unable to help me at the time of asking, always return asap. There are also staff who provide activities to keep our bodies and brains healthy.

Reply from Abbie Johnston, General Manager at Barchester Denmead Grange Care Home

Thank you for your very kind words and comments about the home.


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Review from Judith D (Resident) published on 22 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy living here. The food and the staff are very good.

Reply from Abbie Johnston, General Manager at Barchester Denmead Grange Care Home

Thank you for your very kind words, it is a pleasure to have you here with us.


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Review from Jill G (Daughter of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank, praise or recommend Barchester Denmead Grange Care Home and all the team highly enough. Absolutely everyone is professional, kind, caring even loving and dedicated. Nothing is too much trouble from my constant phone calls to my mother having her "funny turns" - my mother loves us all.
My mother had and is having quality time, made new lovely friends and is able to use her life skills making her feel valued and have a purpose all over again. Thank you.

Reply from Abbie Johnston, General Manager at Barchester Denmead Grange Care Home

Thank you so much for your kind words and feedback. Ensuring our residents feel valued and have a purpose is important to us all, it is lovely to hear this is how she feels.


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Review from Stuart N (Son of Resident) published on 22 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my parents used the Denmead Grange Care Home and I cannot praise them highly enough. A very modern and stylish home that gave them comfortable rooms and excellent care. The food was excellent and the staff were always on hand to take care of everything. They have very high standards with lots
for the residents to do and have nice touches such as a cafe and quiet peaceful grounds. We needed care at short notice and the Grange helped take care of everything including transport etc. I would highly recommend it.

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Review from Gwynyth Q (Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean, and attractive, the staff helpful and the food is good.

Reply from Abbie Johnston, General Manager at Barchester Denmead Grange Care Home

Thank you for taking the time to complete this review and for your kind words about the home.


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Review from W B (Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care is excellent and the staff are first class. Yes, I would recommend it to friends.

Reply from Abbie Johnston, General Manager at Barchester Denmead Grange Care Home

Thank you for taking the time to complete this review, we are very happy to hear you feel this way and would recommend us to your friends.


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Review from R W (Brother of Resident) published on 25 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I had previously looked online to see where my brother was staying.
This was a lovely surprise and looked so inviting.
We were not let down when we arrived for our very first visit to see my brother after a while.
Your staff are all lovely and friendly and welcoming to everyone.
My brother
was happy with the service and staff and spoke highly of it all.
There have been some adjustments to be made as he lived alone for some time.
The whole care home is beautiful and attention to detail is felt throughout. It is a credit to everyone who works with the residents and who are understanding, kind and thoughtful.


It's good to know he is being taken care of day and night with lovely meals each and every day. Entertainment is put on for interaction and it is good to see all enjoy it so much.
Good experience and pleased to see everything provided and how it works.


Recommend this as it's the best care home I have ever seen and visited as an outsider looking in.


Reply from Abbie Johnston, General Manager at Barchester Denmead Grange Care Home

Thank you for your kind words. Ensuring our residents have a good quality of life is so important to us, and it is great to hear that your brother is happy and settling into life here at Denmead Grange and that we are making his stay enjoyable.


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Current Review Score: 10.0 (9.953)

Overview of Review Score

The Review Score of 10 (9.953) out of 10 for Barchester Denmead Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.953 for Barchester Denmead Grange Care Home is calculated as follows: ( (183 Excellents x 5) + (9 Goods x 4) ) ÷ 192 Ratings = 4.953

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Denmead Grange Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (45)

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Meet the Team (10)

Abbie

Abbie Johnston

Job Title: General Manager

Joined: 2019

I have worked in the care sector since 2012. I have progressed from Activities Coordinator through to Senior Carer and then became a Deputy Manager in 2018.


I joined Barchester Healthcare in October 2019 as the Deputy Manager for this beautiful care home. I have since progressed and I have now proudly been the General Manager since March 2022.


I am passionate about being involved in the delivery of high-quality care for our Residents. I have always found working in care extremely rewarding and have a passion for Dementia care.


Emma

Emma Hicks

Job Title: Deputy Manager

Joined: 2022

Hello, my name is Emma and I'm the Deputy Manager here at Denmead Grange Care Home. I have always worked in Health and Social care and I have always been passionate about supporting the Elderly within the community. I work closely with the General Manager and take leadership in their absence. I am very proud to be part of Denmead Grange and Lead a team to deliver the highest level of quality care to our residents.


My previous job was working with the Local District nursing team and I have been visiting Denmead Grange since it opened.


Craig

Craig Burgess

Job Title: Head Chef

Joined: 2022

Hello, my name is Craig and I am the Head Chef at Denmead Grange Care Home. I create an outstanding daily menu tailor these menus around residents and ensure I deliver person-centred hospitality.


I work with fresh produce to deliver high-quality and wholesome dishes cooked at the highest quality and standards to create a warm, efficient and fun environment in our resident's homes.


Susan

Susan Kureishy

Job Title: Administration Manager

Joined: 2007

I'm Susan and I'm the Administration Manager here at Denmead Grange.


I started my career with Barchester in 2007.


I have moved to Denmead Grange after spending many years at our sister home on Hayling Island.


Lou

Lou Kneller

Job Title: Senior Carer, Well being Champion and Dementia Champion

Joined: 2022

I have been working in care for 17 years and 2 years ago I came to Denmead Grange.


I find care a rewarding career and love how each resident gets treated with respect and dignity.


Seb

Seb Deborde

Job Title: Senior Carer

I have been working in care for 15 years. Previously I worked with adults with learning disabilities. I love working at Denmead being with the elderly and learning about their life stories. I also love the diversity of each day.


Marta

Marta Britten

Job Title: Speak Up Champion

Joined: 2021

I am currently the Admin Assistant at Denmead Grange. I have recently taken on the responsibility as the Speak Up Champion. I volunteered to take on this role as I am very passionate about protecting our resident's safety and their quality of care.


John

John Hussey

Job Title: Head of Maintenance

Joined: 2023

I have been in the construction industry for 15 years and the last 5 are in maintenance in a care home.


I love how no two days are the same in my job.


I enjoy keeping Denmead in tip-top condition and interacting with residents and staff.


Sharon

Sharon Godley

Job Title: Head of Housekeeping

Joined: 2023

Hello, my name is Sharon and I'm the Head of Housekeeping here at Denmead Grange. I work with my fabulous housekeeping and laundry team to ensure our home is of a high cleanliness standard for our residents.


Vicky

Vicky Burgess

Job Title: Head of Life Enirchment

Joined: 2024

Being Head of life enrichment is not a job it is a passion. Vicky has been working in the health and social care sector for 23 years. Vicky has already been working at Denmead Grange for a year as a valued Senior Carer. Vicky already has extensive knowledge about the home and our residents which means she already has an insight into what the resident enjoy. Vicky is looking forward to her role as she believes that Life Enrichment is a truly rewarding role where she can ensure everyday is meaningful to the people we care for. My aim is to ensure that our residents get to continue doing the things they love, trying new things and extending their skills and knowledge. My goal each day is to bring enjoyment, laughter and smiles to everyone at Denmead Grange!


Frequently Asked Questions about Barchester Denmead Grange Care Home

What types of Care is Barchester Denmead Grange Care Home registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Denmead Grange Care Home provide?

Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Barchester Denmead Grange Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Barchester Denmead Grange Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Denmead Grange Care Home to the centre of Waterlooville?

1.8 mile(s) as the crow flies, distance by road may be significantly further.