Barchester Denmead Grange Care Home

Forest Road, Denmead, Waterlooville PO7 6XP
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10 66 Reviews
  • Barchester Denmead Grange Care Home, Waterlooville
Denmead Grange boasts modern facilities in a warm and homely environment, all designed with comfort in mind.

The mature gardens back onto fields giving a peaceful and tranquil environment. The home benefits from communal lounges and dinning rooms in each of the 4 communities, allowing for lots of space for residents to move around.

All are welcome to enjoy tea and homemade cakes in the café which boasts an atrium, there is a separate activities room and spacious ensuite bedrooms with garden access from the ground floor bedrooms.

Their team of qualified and passionate staff focus on the individual needs of each person - delivering support and bespoke residential, dementia and respite care through the use of personalised and regularly reviewed care plans.

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Care Provided by Barchester Denmead Grange Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Abbie Johnston (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2020
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Barchester Denmead Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,628

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Denmead Grange Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • no restrictions


  • Parking

  • Free parking on site


Barchester Denmead Grange Care Home Reviews (66)

Total of 66, showing 41-60
10

Barchester Denmead Grange Care Home has a Review Score of 10 (9.953) out of 10, based on 16 reviews in the last 2 years. Over all time Barchester Denmead Grange Care Home has 66 reviews.

Overall Experience

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Review from Carol C (Daughter of Resident) published on 2 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Denmead Grange for 5 months now and is truly happy there. She initially went in for respite, following a fall at home and a 3-week stay in hospital. She had been determined that she wanted to live at home and would never go into 'one of those places'. I can honestly say
that from the very first moment I made contact with the home to enquire about a place for Mum I knew this was the right place for her, I just needed Mum to see that too. From the first day she was made to feel welcome and cared for and with the gentle encouragement and persuasion from the extremely hard-working, dedicated and friendly staff, she takes part in the fabulous range of activities that are offered and has become part of a community, something she did not have before she moved in. The home is excellent at keeping me informed about everything that is going on with mum and I want to thank them all. Mum says it is her home now.

Reply from Sharon Hare, General Manager at Barchester Denmead Grange Care Home

Thank you very much for your kind words.
We are so pleased that mum settled so well.
She is well and truly part of the community and loves joining in with activities.


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Review from Dave N (Son of Resident) published on 24 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit a lot of care homes in the area on a professional basis. Recently, mum needed to go into a care home for respite following an operation. I immediately knew which care home I would choose, and that would be The Grange. Mum has been in there now for five weeks. We are so impressed with the overall
level of care that The Grange has given Mum that we are now thinking of a long term solution with them. All of the staff are amazing, it's not just a job to them, you can see they genuinely care about what they do, and that comes across all the time and is very evident in what they do and the way they do it. It must be really hard finding the right staff to hit the ground running when you first open a new home, but, The Grange have struck gold in their major assets being the staff. I would like to pass on my thanks to them for the wonderful way they are looking after Mum.

Reply from Sharon Hare, General Manager at Barchester Denmead Grange Care Home

Thank you Dave for your kind words. It has been very rewarding for us to see how mum has blossomed during her stay with us.


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Review from E U (Resident) published on 11 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff.

Reply from Sharon Hare, General Manager at Barchester Denmead Grange Care Home

Thank you very much for the review. Very pleased to see you are satisfied here. We will endeavour to maintain and continually improve on these high standards.


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Review from Jo L (Daughter of Resident) published on 8 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a year. I approach this review with a heavy heart as my relative has died from Covid while a resident. It might seem strange to review her stay, when it ended with such a dreadful outcome. But contracting Covid was an accident that no amount of caution, PPE, hand washing or other infection control
measures could have prevented. What was important was that from the moment she arrived, on the very day of lockdown back in March, my beloved mum was treated with kindness, care and attention of an exceptional standard. We saw her whenever we could, were kept informed and updated often when we couldn’t and felt completely involved in her life. Staff and managers have been exceptional throughout and we can’t speak highly enough of them. Special mention must be made of a senior carer, who repeatedly goes above and beyond. She tries but fails to hide her fondness for the residents and that alone makes the wrench of not being with a loved one, much easier to bear. Thank you all.

Reply from Sharon Hare, General Manager at Barchester Denmead Grange Care Home

Thank you so much for your lovely review.
As you know we were all so very fond of mum and miss her dearly.


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Review from Karen M (Respite Resident) published on 8 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of being in Denmead Grange has been amazing, right down to the management, the cleaners, housekeeping and not forgetting the chefs, maintenance and laundry. I'm only here for respite, but if I needed to have to go into a care home, I would definitely pick Denmead Grange. Thank you for
having me.

Reply from Sharon Hare, General Manager at Barchester Denmead Grange Care Home

Hello Karen, thank you for your lovely feedback. We are glad that we have been able to make this difficult time for you enjoyable.


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Review from Steve C (Son of Resident) published on 4 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful, informative, and friendly staff. Well-presented home, very inviting. Superb location, lovely grounds, and ample parking. Keep up the good work all, especially at these difficult times. Bravo.

Reply from Sharon Hare, General Manager at Barchester Denmead Grange Care Home

Steve, many thanks for your review. We hope Dad has settled back home and continues to improve. You know where we are if you ever need any further help.


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Review from Carol A (Daughter of Resident) published on 28 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent all-round service. Great team. Caring and the understanding of one's individual needs were amazing and well catered for in these very difficult times. Well done all of you. Thank you.

Reply from Sharon Hare, General Manager at Barchester Denmead Grange Care Home

Thank you for your kind words, Carol, they mean a lot.


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Review from Tania T (Daughter of Resident) published on 28 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for helping my mum during difficult times of Covid. Mum was looked after and cared for in the most amazing way, no problems with anything or anyone, I felt secure in the knowledge that mum was always safe and being cared for with understanding from the fabulous staff, that includes every one
there! She loved her stay, especially the fabulous food! I would recommend anyone having to choose a great place for a loved one to choose the Grange! You are all amazing! So helpful and nothing was ever too much trouble, thank you to all of you!

Reply from Sharon Hare, General Manager at Barchester Denmead Grange Care Home

Thank you, Tania, we really appreciate your positive feedback.
We hope mum settles well at home.


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Review from Lindsay U (Daughter-in-law of Resident) published on 5 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the way Mum has been welcomed into her new home and nothing has been too much trouble for the staff when getting her settled in. Mum had lived alone for many years and was used to her own routine and the staff have done all they can to maintain this and Mum has a great balance
between privacy and socialising. She has really enjoyed taking part in all the activities and is particularly pleased to have dogs visit!
Every time we visit she tells us how lovely the place is which is a great relief for us all knowing she is well cared for and respected by all staff.

Reply from Sharon Hare, General Manager at Barchester Denmead Grange Care Home

Thank you for your kind review. It's a pleasure having Mum stay with us.


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Review from Sara C (Daughter of Resident) published on 2 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came to the Grange initially for respite care, but with the view that he would be a permanent resident. Going into a home was something Dad had resisted for many years. However, I was delighted that my frail 95-yeard-old father settled in so well. The level of care he received was excellent.
Nothing was too much trouble. Such a positive, happy, caring and comforting atmosphere has been created. All the staff are dedicated and committed to making sure Dad's needs were well met. I cannot recommend The Grange highly enough for all that they do for him.

Reply from Sharon Hare, General Manager at Barchester Denmead Grange Care Home

Thank you for your review. We are so glad we were able to make Dad's last weeks more comfortable for him.


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Review from Rosemary G (Resident) published on 28 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Because of Covid-19, life here is not what we were expecting however ALL the staff have been fantastic in the care they are giving us.

Reply from Sharon Hare, General Manager at Barchester Denmead Grange Care Home

Thank you so much for taking the time to complete the questionnaire. I'm so glad you have settled so well here at Denmead Grange.


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Review from Sarah G (Relative of Resident) published on 28 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Grange has given excellent care to my relative. Having joined The Grange family as an anxious and scared lady, she is now calm and content. Having met some lovely residents and carers, she now has company 24/7, which was much needed.

Reply from Sharon Hare, General Manager at Barchester Denmead Grange Care Home

Thank you for taking the time to write your kind review.


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Review from Janice B (Friend of Resident) published on 14 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my partner's mum has been a resident at Denmead Grange, she has received good stimulation and has progressed well. Reports from the home indicate she is participating in activities, has made new friends, is chatty and a pleasure to care for.

Reply from Sharon Hare, General Manager at Barchester Denmead Grange Care Home

Thank you for your kind words, it's a pleasure to have with us.


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Review from Dave (Son of Resident) published on 4 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am more than happy to highly recommend Denmead to anyone looking for a caring home for a senior relative.
Mum has been a widow for nearly 40 years and has been determinedly independent in that time and managed to live alone in her own home until the grand old age of 95 with minimal supervision until
the coronavirus situation finally tipped the balance against her. We were lucky that Denmead was accepting new residents and were very impressed by the new building, accommodation, facilities and welcome from the staff. Mum has been made very comfortable and all the staff have been very helpful and kind to her and have eased her in gently and allowed her to follow a routine that suits her (she likes a lie-in!).
As we were all at least an hour's drive away from her house it is comforting to know she has company and 24-hour attention if she needs it and we don't need to worry about her.

Reply from Rebecca Whatley, Home Services Advisor at Barchester Denmead Grange Care Home

Thank you for your kind review. It's a pleasure to have Mum staying with us.


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Review from Joan B (Respite Resident) published on 16 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I say "Barchester", Denmead should be your flagship. I believe you will gather what I mean. Friendliness and care surround you. Nothing is too much trouble for anyone. Cleanliness superb, as are furnishings and decor. I am leaving Barchester in two days time and will continue to sing its praises
for a long time.

Reply from Sharon Hare, General Manager at Barchester Denmead Grange Care Home

Thank you lovely lady, it was a pleasure to help you on your journey back home.


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Review from Kenneth M (Husband of Resident) published on 9 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife needed gentle care and companionship. This, she now has in abundance with the superb help of all the carers, who really care. They have brought her back to me. I could not have dreamt it possible. Five Star.

Reply from Sharon Hare, General Manager at Barchester Denmead Grange Care Home

Thank you, your words mean a lot to us as we know how difficult it was for you to leave your lovely wife in anyone else's care. I'm so glad you feel you have your wife back.


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Review from Neville Q (Son of Resident) published on 3 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A brand new, purpose-built care home with a lovely garden surrounded by mature trees. My mother is very happy here - her physical health has improved dramatically since her arrival and her whole demeanor has been lifted through the superb care provided by the friendly staff.

Reply from Sharon Hare, General Manager at Barchester Denmead Grange Care Home

It's a pleasure looking after Mum and we are so pleased that she has settled in so well.


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Review from Nicola B (Daughter of Resident) published on 3 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Denmead Grange in April 2020 and we cannot be more thankful to the staff for all of the help and time they have given in supporting Mum's move. She went to Denmead Grange very anxious and apprehensive but is now a different lady. This is even more of a credit to Denmead Grange as
it has been during the COVID lockdown period when family and friends have not been able to support her through regular visits. Initially, we were impressed by the facilities, which are absolutely lovely, but without a doubt, we now would highly recommend the care.

Reply from Sharon Hare, General Manager at Barchester Denmead Grange Care Home

Thank you for your kind review we are looking forward to welcoming more of your family in the future


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Review from Julie O (Daughter of Resident) published on 3 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Denmead Grange Care Home highly enough. The manager and the team are doing an excellent job of looking after Mum. During these difficult times of COVID the team have been very kind answering my calls and updating me on Mum's progress.
I would not hesitate to recommend Denmead Grange
to family and friends.

Reply from Sharon Hare, General Manager at Barchester Denmead Grange Care Home

Thank you we are very pleased that we could help look after Mum.


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Review from B G (Mother of Resident) published on 3 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In this extremely worrying time of the Covid-19 virus. My daughter, who lives on her own, fell and broke her leg and was admitted to the Barchester Denmead Grange Care Home for ongoing care following an operation. Her care has been second to none, and we are so relieved that this worrying time for all
of us as a family that she is being taken care of. We hadn't been able to visit or see her for 3 months, until this week when we were invited by the general manager to pay a 30 mins visit. Amazing! Thank you very much.

Reply from Sharon Hare, General Manager at Barchester Denmead Grange Care Home

Thank you for your kind words its a pleasure to be able to help out with your daughter.


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Current Review Score: 10.0 (9.953)

Overview of Review Score

The Review Score of 10 (9.953) out of 10 for Barchester Denmead Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.953 for Barchester Denmead Grange Care Home is calculated as follows: ( (183 Excellents x 5) + (9 Goods x 4) ) ÷ 192 Ratings = 4.953

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Denmead Grange Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (45)

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Meet the Team (10)

Abbie

Abbie Johnston

Job Title: General Manager

Joined: 2019

I have worked in the care sector since 2012. I have progressed from Activities Coordinator through to Senior Carer and then became a Deputy Manager in 2018.


I joined Barchester Healthcare in October 2019 as the Deputy Manager for this beautiful care home. I have since progressed and I have now proudly been the General Manager since March 2022.


I am passionate about being involved in the delivery of high-quality care for our Residents. I have always found working in care extremely rewarding and have a passion for Dementia care.


Emma

Emma Hicks

Job Title: Deputy Manager

Joined: 2022

Hello, my name is Emma and I'm the Deputy Manager here at Denmead Grange Care Home. I have always worked in Health and Social care and I have always been passionate about supporting the Elderly within the community. I work closely with the General Manager and take leadership in their absence. I am very proud to be part of Denmead Grange and Lead a team to deliver the highest level of quality care to our residents.


My previous job was working with the Local District nursing team and I have been visiting Denmead Grange since it opened.


Craig

Craig Burgess

Job Title: Head Chef

Joined: 2022

Hello, my name is Craig and I am the Head Chef at Denmead Grange Care Home. I create an outstanding daily menu tailor these menus around residents and ensure I deliver person-centred hospitality.


I work with fresh produce to deliver high-quality and wholesome dishes cooked at the highest quality and standards to create a warm, efficient and fun environment in our resident's homes.


Susan

Susan Kureishy

Job Title: Administration Manager

Joined: 2007

I'm Susan and I'm the Administration Manager here at Denmead Grange.


I started my career with Barchester in 2007.


I have moved to Denmead Grange after spending many years at our sister home on Hayling Island.


Lou

Lou Kneller

Job Title: Senior Carer, Well being Champion and Dementia Champion

Joined: 2022

I have been working in care for 17 years and 2 years ago I came to Denmead Grange.


I find care a rewarding career and love how each resident gets treated with respect and dignity.


Seb

Seb Deborde

Job Title: Senior Carer

I have been working in care for 15 years. Previously I worked with adults with learning disabilities. I love working at Denmead being with the elderly and learning about their life stories. I also love the diversity of each day.


Marta

Marta Britten

Job Title: Speak Up Champion

Joined: 2021

I am currently the Admin Assistant at Denmead Grange. I have recently taken on the responsibility as the Speak Up Champion. I volunteered to take on this role as I am very passionate about protecting our resident's safety and their quality of care.


John

John Hussey

Job Title: Head of Maintenance

Joined: 2023

I have been in the construction industry for 15 years and the last 5 are in maintenance in a care home.


I love how no two days are the same in my job.


I enjoy keeping Denmead in tip-top condition and interacting with residents and staff.


Sharon

Sharon Godley

Job Title: Head of Housekeeping

Joined: 2023

Hello, my name is Sharon and I'm the Head of Housekeeping here at Denmead Grange. I work with my fabulous housekeeping and laundry team to ensure our home is of a high cleanliness standard for our residents.


Vicky

Vicky Burgess

Job Title: Head of Life Enirchment

Joined: 2024

Being Head of life enrichment is not a job it is a passion. Vicky has been working in the health and social care sector for 23 years. Vicky has already been working at Denmead Grange for a year as a valued Senior Carer. Vicky already has extensive knowledge about the home and our residents which means she already has an insight into what the resident enjoy. Vicky is looking forward to her role as she believes that Life Enrichment is a truly rewarding role where she can ensure everyday is meaningful to the people we care for. My aim is to ensure that our residents get to continue doing the things they love, trying new things and extending their skills and knowledge. My goal each day is to bring enjoyment, laughter and smiles to everyone at Denmead Grange!