The staff were friendly and welcoming and the level of care was excellent. Mum soon settled in
Ian P (Son of Resident)
clean throughout and the indoor space is light and airy with comfortable rooms and communal areas
G B (Daughter of Resident)
Lots of group activities always going on and the food was exceptional with lots of choices
J C (Respite Resident)
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
no restrictions
Free parking on site
Barchester Denmead Grange Care Home has a Review Score of 10 (9.953) out of 10, based on 16 reviews in the last 2 years. Over all time Barchester Denmead Grange Care Home has 66 reviews.
Review from Stuart B (Son of Resident) published on 3 July 2020
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Sharon Hare, General Manager at Barchester Denmead Grange Care Home
Stuart, thank you, it was a pleasure looking after your mum.
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Review from M G (Resident) published on 18 May 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Wendie G (Daughter of Resident) published on 24 April 2020
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Sharon Hare, General Manager at Barchester Denmead Grange Care Home
Thank you for your kind review.
We appreciate you taking the time to complete the questionnaire.
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Review from Martin (Son of Resident) published on 14 April 2020
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Rebecca Whatley, Home Services Advisor at Barchester Denmead Grange Care Home
Thank you for your review, your mother is a pleasure to have here at Denmead Grange
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Review from Peter (Husband of Resident) published on 8 April 2020
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Overall Experience
5.0 out of 5
Reply from Rebecca Whatley, Home Services Advisor at Barchester Denmead Grange Care Home
Thank you for your kind review. We very much look forward to your wife's next visit.
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Review from Tim L (Son of Resident) published on 7 April 2020
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Overall Experience
5.0 out of 5
Reply from Rebecca Whatley, Home Services Advisor at Barchester Denmead Grange Care Home
Thank you, Tim, for your kind review. Mum is certainly enjoying the activities here at Denmead.
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The Review Score of 10 (9.953) out of 10 for Barchester Denmead Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.953 for Barchester Denmead Grange Care Home is calculated as follows: ( (183 Excellents x 5) + (9 Goods x 4) ) ÷ 192 Ratings = 4.953
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Denmead Grange Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 16 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Jun 2023
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Job Title: General Manager
Joined: 2019
I have worked in the care sector since 2012. I have progressed from Activities Coordinator through to Senior Carer and then became a Deputy Manager in 2018.
I joined Barchester Healthcare in October 2019 as the Deputy Manager for this beautiful care home. I have since progressed and I have now proudly been the General Manager since March 2022.
I am passionate about being involved in the delivery of high-quality care for our Residents. I have always found working in care extremely rewarding and have a passion for Dementia care.
Job Title: Deputy Manager
Joined: 2022
Hello, my name is Emma and I'm the Deputy Manager here at Denmead Grange Care Home. I have always worked in Health and Social care and I have always been passionate about supporting the Elderly within the community. I work closely with the General Manager and take leadership in their absence. I am very proud to be part of Denmead Grange and Lead a team to deliver the highest level of quality care to our residents.
My previous job was working with the Local District nursing team and I have been visiting Denmead Grange since it opened.
Job Title: Head Chef
Joined: 2022
Hello, my name is Craig and I am the Head Chef at Denmead Grange Care Home. I create an outstanding daily menu tailor these menus around residents and ensure I deliver person-centred hospitality.
I work with fresh produce to deliver high-quality and wholesome dishes cooked at the highest quality and standards to create a warm, efficient and fun environment in our resident's homes.
Job Title: Administration Manager
Joined: 2007
I'm Susan and I'm the Administration Manager here at Denmead Grange.
I started my career with Barchester in 2007.
I have moved to Denmead Grange after spending many years at our sister home on Hayling Island.
Job Title: Senior Carer, Well being Champion and Dementia Champion
Joined: 2022
I have been working in care for 17 years and 2 years ago I came to Denmead Grange.
I find care a rewarding career and love how each resident gets treated with respect and dignity.
Job Title: Senior Carer
I have been working in care for 15 years. Previously I worked with adults with learning disabilities. I love working at Denmead being with the elderly and learning about their life stories. I also love the diversity of each day.
Job Title: Speak Up Champion
Joined: 2021
I am currently the Admin Assistant at Denmead Grange. I have recently taken on the responsibility as the Speak Up Champion. I volunteered to take on this role as I am very passionate about protecting our resident's safety and their quality of care.
Job Title: Head of Maintenance
Joined: 2023
I have been in the construction industry for 15 years and the last 5 are in maintenance in a care home.
I love how no two days are the same in my job.
I enjoy keeping Denmead in tip-top condition and interacting with residents and staff.
Job Title: Head of Housekeeping
Joined: 2023
Hello, my name is Sharon and I'm the Head of Housekeeping here at Denmead Grange. I work with my fabulous housekeeping and laundry team to ensure our home is of a high cleanliness standard for our residents.
Job Title: Head of Life Enirchment
Joined: 2024
Being Head of life enrichment is not a job it is a passion. Vicky has been working in the health and social care sector for 23 years. Vicky has already been working at Denmead Grange for a year as a valued Senior Carer. Vicky already has extensive knowledge about the home and our residents which means she already has an insight into what the resident enjoy. Vicky is looking forward to her role as she believes that Life Enrichment is a truly rewarding role where she can ensure everyday is meaningful to the people we care for. My aim is to ensure that our residents get to continue doing the things they love, trying new things and extending their skills and knowledge. My goal each day is to bring enjoyment, laughter and smiles to everyone at Denmead Grange!
