Elworth Grange

James Brindley Drive, (off Booth Lane), Sandbach CW11 3TQ
Submit a Review
9.8 45 Reviews
  • Elworth Grange, Sandbach
Elworth Grange in Sandbach opened in June 2020 and has all the finishing touches residents would expect from a warm and welcoming home, with luxurious social spaces, attractive décor and freely accessible, secure gardens.

All 66 bedrooms are en-suite wet rooms, enabling the team to deliver person-centred care in a dignified manner, promoting independence as far as possible. Each bedroom includes a flat screen TV, DVD player, mini fridge and wifi.

Show Elworth Grange on the Map

Care Provided by Elworth Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Rachel McIntosh (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020

Funding & Fees Guide for Elworth Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Elworth Grange are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking

  • Elworth Grange has plenty of onsite parking for visitors.


Elworth Grange Reviews (45)

Total of 45, showing 21-40
9.8

Elworth Grange has a Review Score of 9.8 (9.797) out of 10, based on 15 reviews in the last 2 years. Over all time Elworth Grange has 45 reviews.

Overall Experience

  • 44
  • 0
  • 1
  • 0
  • 0

Date Published

45
1
2
15
30

Review from Ruth W (Daughter of Resident) published on 21 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to Elworth after a long stay in hospital. The care she receives amazing. The staff are attentive to every detail, and their communication with me is excellent. I am very happy that mum is cared for by the team at Elworth - they are truly second to none. Thank you.

Reply from Rebecca Selkirk, PR Executive at Elworth Grange

Thank you for kindly taking the time to write a review and for the lovely way you have described our home. We pride ourselves on making a real difference in the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nikki B (Daughter of Resident) published on 6 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law went in for 2 weeks of respite and she settled in really well. All the staff were friendly and nice to talk to. Her room was lovely decorated and very modern. They helped her to celebrate her birthday with flowers and even made her a birthday cake. I would definitely pick this care
home again in the future.

Reply from Rebecca Selkirk, PR Executive at Elworth Grange

Thank you for kindly taking the time to write a review and for the positive feedback. We are so pleased to hear you would recommend us, and these reviews also go some way to help other families in a similar position of looking for a care home. We are sure they will find your comments very valuable.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Yvonne S (Daughter of Resident) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was apprehensive about going to a care home and initially, went to Elworth Grange for a two-week trial, which was extended to four weeks. Mum liked it so much that she has become a permanent resident. We think that Mum cannot believe her luck in finding such a wonderful place. She says the food
is excellent, the staff are all very helpful and are always there to support her. Mum loves all the activities, which she finds very stimulating. This has meant that her conversation has improved, and when we visit or she comes out with us, we can have a good chat. Mum feels very secure, which has meant that her physical and mental health has improved. Mum likes her room and having some of her own possessions with her, which makes the room feel personal to her. As a family, we were experiencing a difficult time when Mum went to Elworth Grange, and the staff were very supportive of our needs as well as Mum’s, and we cannot thank them enough.

Reply from Rebecca Selkirk, PR Executive at Elworth Grange

Thank you for kindly taking the time to write a review and for the lovely way you have described our home. We pride ourselves in making a real difference in the lives of our residents and creating a great place to live and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed on to the whole team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Martin S (Son of Resident) published on 7 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We looked at a number of care homes in the area that would give Mum a months respite, and Elworth Grange ticked all the boxes. Mum was made very welcome and began to enjoy her stay. So much so, that with the care and assistance provided by all the staff, Mum has now become a permanent resident. There
is never a quiet moment at Elworth, with each day being filled with an activity of some sort, and the great part of that is that we can see and hear it all happening through regular social media updates. The quality of care is incredible, the staff are friendly, understanding, extremely patient, and very attentive to both residents and visitors alike. With Mum being a resident during the lockdown, we've been able to enjoy phone calls, (Covid friendly) visits and even Zoom calls. These were made all the more special by the fact that Mum is so well cared for and happy. I'm told the food is wonderful, and it sure does look it. It really is a great place full of joy, laughter and excellent care.

Reply from Rebecca Selkirk, PR Executive at Elworth Grange

Thank you for kindly taking the time to write a review of Elworth Grange and for the lovely way you have described our home. We are so pleased to hear your mum has settled into her new home well. We pride ourselves on making a real difference in the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes, enabling our team to build valuable relationships between our care team and the resident. The staff team will be delighted to hear your kind words, which I shall be sure to pass along.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret E (Daughter of Resident) published on 1 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has returned home today after a 4-weeks respite stay at Elworth Grange. I cannot rate this facility highly enough and will always be grateful that it was available and local to us when she needed care.
Every exchange and communication with the home was conducted in a professional, caring, good-natured
way - nothing was too much trouble, and at all times, my mum's health and well being were paramount.
The settling in the facility was very welcome, and me being able to spend some time in the home to meet some of the staff and reassure Mum was a lovely touch, especially as Covid restrictions make these exchanges so much more difficult.
I would like to thank all the staff by name, but as they were universally excellent, I would hate to leave someone out!
So a huge thank you to everyone - you are a credit to the care profession and deserve every accolade and award you achieve. I’m sure Elworth Grange will have continued success and be a much-valued part of the community.

Reply from Rebecca Selkirk, PR Executive at Elworth Grange

Thank you for kindly taking the time to write a review of Elworth Grange and for the lovely way you have described our home. We pride ourselves on making a real difference in the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. It is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed on to the whole team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rachel G (Granddaughter of Resident) published on 18 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I researched and organised my Gran a short stay at Elworth Grange for respite care whilst my Grandad recovered from an operation and as my Gran keeps telling me, “you’ve picked a good one Rachel”. The staff are some of the friendliest and most caring people that I have met and you can tell that working
at Elworth Grange is a vocation rather than just a job to them. Staff were all so helpful whilst I was organising Grans stay and they assured me that my many many phone calls and questions were never too much trouble! Gran was extremely nervous and upset about having to go to a care home but the staff could not have made her more at ease. She has truly made some new friends in the people that care for her and she has mentioned them so many times. Despite her initial hesitation, Gran has absolutely no complaints about her care or the home itself (which really is beautiful, just like a 5* hotel!) and the food is getting rave reviews!

Reply from Rebecca Selkirk, PR Executive at Elworth Grange

Thank you for kindly taking the time to write a review of Elworth Grange and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. It is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rebecca E (Respite Resident) published on 9 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I placed my mum in Elworth Grange for respite care, based on the the fact she would be in lovely surroundings for two weeks and that the manager had emphasised the person-centred care aspects of the home when we spoke. Mum has quite advanced dementia but is very active and gets bored easily. From the
photo updates, I could see she was enjoying the activities and care provided. When she returned home her speech and communication, in general, was improved. A testament to the care and stimulus she had received. She will be returning for long term care.

Reply from Rebecca Selkirk, PR Executive at Elworth Grange

Thank you for kindly taking the time to write a review and for the lovely way you have described our home. We pride ourselves in making a real difference in the lives of our residents and creating a great place to live, and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gemma W (Granddaughter of Resident) published on 22 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has only been in the care home for a few days but already she has improved so much. All of the staff are absolutely amazing with her and go out of their way to get to know all about her ways. This was a very hard decision for us to move her into a care home but was 100% the right thing and we
have definitely found her forever home. I can’t thank the staff enough for everything they are doing for her.

Reply from Rebecca Selkirk, PR Executive at Elworth Grange

Thank you so much for your review. We are so pleased to hear that your nan's move has been a positive experience for you all. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents. Thank you again for the kind words which I shall be sure to pass on.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Charlotte L (Granddaughter of Resident) published on 17 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Elworth Grange gives fantastic care to my nana. The home was used for respite that turned into permanent care just when my family needed it. The visiting during the summer was fantastic, they have a lovely garden where you can social distance but still see and stay close to your loved one. This really
helped me and my family cope with the huge transition and most importantly helped my nan to cope with it too. Nan is now at home in Elworth, with weekly visits from my mum, which again in a pandemic is hard to do but they have managed to make it happen - super service! I love seeing the pictures they post on social media, it really helps with missing your relatives. You can call at any time to speak to your loved one, this is fab too! Most of all, I love how happy my nan looks and how glamorous she looks, I always used to do her hair and it makes me happy to see her hair and nails done to pristine condition - some weeks her nails even match her clothes! Would highly recommend.

Reply from Rebecca Selkirk, PR Executive at Elworth Grange

Thank you for kindly taking the time to write a review of Elworth Grange and for the lovely way you have described our home. We are so pleased to hear your nana has settled into her new home well. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centered care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. The staff team will be delighted to hear your kind words which I shall be sure to pass along.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie L (Daughter of Resident) published on 17 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff do an amazing job and engage with the patients brilliantly. The activities involve each service user and there is something for each individual resident, which is great in itself from a game of darts, to a karaoke and pub night and themed days. It’s great to see the residents enjoying themselves.
Brilliant that we can see our loved ones in these difficult times, social media has been great Thank you.

Reply from Rebecca Selkirk, PR Executive at Elworth Grange

Thank you for your review, we pride ourselves on creating a community within our homes with an abundance of social activities, and I am so pleased to hear that this is what you have found at Elworth Grange. The staff team will be delighted to hear your positive feedback which I shall be sure to pass on.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Moira B (Daughter-in-law of Resident) published on 17 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been dealing with the manager and staff of this care home since August 2020 and we highly rated their care policies and principles and we had no hesitation in booking my mother-in-law into Elworth Grange. She has been there since mid-December and spent Christmas and New Year with company all
around her, which is not the norm as she previously lived on her own and kept saying that she was bored and lonely. All the staff are professional and fully committed to their jobs and the people they provide care for. Also, you can instantly feel relieved that all is going to be OK. We needed that after 3 years of trying to "care for and occupy" our relative. She is 99 years old very soon and is happy, relaxed and content with all the people there and she has got involved with social activities (indoors at present due to Covid 19) but I'm sure she will join in during the summer months; this she has never done before.

Reply from Rebecca Selkirk, PR Executive at Elworth Grange

Thank you so much for your review of Elworth Grange. We are so pleased to hear that your mum's move has been a positive experience for you all. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carol S (Daughter of Resident) published on 17 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The wonderful staff at Elworth Grange have gone out of their way to help mum get settled into the home. I absolutely love the fact that I can see photos of mum having a great time. The activities are so clever and look to be so much fun. The food looks fabulous and I love the two new additions - the
budgies. Living so far away, it is lovely to know mum is settled and happy. I simply cannot thank the staff enough for all that they do. Everyone is so kind and have such a wonderfully positive attitude. Mum's day-to-day life has been enriched so much by moving into Elworth Grange. I cannot recommend it enough.

Reply from Rebecca Selkirk, PR Executive at Elworth Grange

Thank you so much for your review of Elworth Grange. We are so pleased to hear that your mum's move has been a positive experience for you all. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents. Thank you again for the kind words which I shall be sure to pass on.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jess L (Relative of Resident) published on 17 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From what I have seen on social media, the care provided is top quality. The food looks amazing and all the activities residents are able to partake in are brilliant. Due to the current situation, we have not been able to visit but it's been brilliant to be kept updated via the Facebook page!

Reply from Rebecca Selkirk, PR Executive at Elworth Grange

Thank you for your review, we pride ourselves on creating a community within our homes with an abundance of social activities, and I am so pleased to hear that this is what you have found at Elworth Grange. The staff team will be delighted to hear your positive feedback which I shall be sure to pass on.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Donna A (Daughter of Resident) published on 17 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

One word fabulous. This care home is absolutely brilliant. If anyone wants or is thinking about the care of a loved one this is the place to make sure they are safe and well looked after. The most important thing is my mum's happiness and well-being, it's all taken care of here.

Reply from Rebecca Selkirk, PR Executive at Elworth Grange

Thank you for your review of our home. We pride ourselves on creating a community within our homes with an abundance of social activities, and I am so pleased to hear that this is what you have found. The staff team will be delighted to hear your positive feedback which I shall be sure to pass on.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rebekah J (Granddaughter of Resident) published on 17 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nana is currently residing in Elworth Grange. Naturally we were all apprehensive about Nana moving into a home, especially in the middle of a pandemic. However, Elworth has shown us we had nothing to be apprehensive about.
I can honestly say I have never know a care home like it - it is amazing.
The person-centred care that my nana receives is second to none. The team make it their mission to learn about the life, family, hobbies and interests of their residents.
Although at the moment we all cannot visit, the Facebook updates are the highlight of our days, keeping us informed daily of what Nana is up to.
My nana has always been a sociable person and having such a caring team and other residents around her has totally lifted her. When speaking to Nana and seeing her via video calls, I can tell she is content and happy and I never worry about her.
The activities and entertainment facilitated by the staff are also brilliant!
All I can say is thank you!

Reply from Rebecca Selkirk, PR Executive at Elworth Grange

Thank you for kindly taking the time to write a review of Elworth Grange and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centered care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receives your message.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ann R (Resident) published on 17 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring. Angels in disguise.

Reply from Rebecca Selkirk, PR Executive at Elworth Grange

Thank you so much for reviewing our home. We appreciate your kind words and will make sure your comments are passed on to the whole staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Laura P (Regular Volunteer) published on 17 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is absolutely by far the best I have ever been to. The staff are friendly and so conscious of the residents well being it is absolutely immaculate and a pleasure to go to, the activities are always great and residents needs always seem to be more than met.

Reply from Rebecca Selkirk, PR Executive at Elworth Grange

Thank you so much for reviewing our home. We appreciate your kind words and will make sure your comments are passed on to the whole staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alex H (Daughter of Resident) published on 29 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went in for 2 weeks of respite care following a fall. The staff went out of their way to make Mum feel safe and cared for. Her care was nothing short of excellent. Their Covid-19 arrangements made us feel safe and secure, they are Covid-free which I believe is very rare at any business which
is a testament to the whole team. If we were looking for a care home for Mum on a permanent basis we would not hesitate to come back here, it’s worth every penny!

Reply from Rebecca Selkirk, PR Executive at Elworth Grange

Thank you for kindly taking the time to write a review and for the lovely comments. We are so pleased to hear you would recommend us and these reviews also go some way to help other families in a similar position of looking for a care home. We are sure they will find your comments very valuable.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J D (Daughter of Resident) published on 25 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Elworth Grange is a fabulous care home; they have taken great care of my mum who has Alzheimer's and can be extremely difficult at times! She is always included in all the activities that are held on a daily basis, which she seems to enjoy. The staff are amazing, and I have total confidence that my
mum is always looked after and very well cared for. Thank you to the manager and all the staff at Elworth Grange.

Reply from Rebecca Selkirk, PR Executive at Elworth Grange

Thank you so much for your review, we are so pleased to hear that your mum's move has been a positive experience for you all. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents. Thank you again for the kind words which I shall be sure to pass on.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Diana BB (Niece of Resident) published on 25 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first call to the management team, my concerns and requirements (for my uncle) were handled with extreme understanding and efficiency. The admission process, despite Covid and New Year holidays, was accelerated to get my uncle into this beautiful, safe environment, surrounded by care and fully-trained,
compassionate people to make his days fun filled and colourful.
Everybody involved in the paperwork, admin, assessment, Covid testing, admission, settling process, catering, was totally committed to their part in the chain and communicated to and supported me at all stages.
Everything promised prior to arrival has been achieved and my uncle is happy, settled, valued, clean, warm, fed and safe - surrounded by care and professionalism from smiley staff.
I see his daily activities through Facebook updates and know he’s in the very best place and that I did the right thing choosing Elworth Grange.
Thank you to all of you, keep up the wonderful work

Reply from Rebecca Selkirk, PR Executive at Elworth Grange

Thank you for kindly taking the time to write a review and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.797)

Overview of Review Score

The Review Score of 9.8 (9.797) out of 10 for Elworth Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.797 for Elworth Grange is calculated as follows: ( (152 Excellents x 5) + (14 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 177 Ratings = 4.797

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Elworth Grange is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Sep 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (4)

Rachel

Rachel McIntosh

Job Title: Home Manager

Joined: 2021

'I feel that there’s nothing more rewarding than being able to care for others. I love being able to hear what residents want from the home & making it happen.


Kate

Kate Bartlam

Job Title: Front of House Manager

Joined: 2022

Kate is the Front of House Manager at Elworth Grange


Suzanne

Suzanne Astbury

Job Title: Lifestyle Manager

Joined: 2022

Suzanne plans lots of exciting activities and trips for our residents.


Rachel

Rachel Harris

Job Title: Care Manager

Joined: 2023

Rachel is the Care Manager at Elworth Grange.