The bedroom facilities are modern, spacious and well equipped,
Paul R (Son of Resident)
Mum's day-to-day life has been enriched so much by moving into Elworth Grange.
Carol S (Daughter of Resident)
The environment is always immaculate and the staff are always friendly, helpful and attentive
R G (Son-in-law of Resident)
Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Elworth Grange are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.
Elworth Grange has plenty of onsite parking for visitors.
Elworth Grange has a Review Score of 9.8 (9.797) out of 10, based on 15 reviews in the last 2 years. Over all time Elworth Grange has 45 reviews.
Review from Annette C (Sister of Resident) published on 18 January 2021
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Reply from Rebecca Selkirk, PR Executive at Elworth Grange
Thank you for kindly taking the time to write a review of Elworth Grange and for the lovely way you have described our home. We are so pleased to hear your sister has settled into her new home well. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. The staff team will be delighted to hear your kind words which I shall be sure to pass along.
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Review from Sue P (Daughter of Resident) published on 18 January 2021
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Reply from Rebecca Selkirk, PR Executive at Elworth Grange
Thank you for kindly taking the time to write a review and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.
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Review from Brian W (Son of Resident) published on 18 January 2021
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Reply from Rebecca Selkirk, PR Executive at Elworth Grange
Thank you so much for reviewing our home. We appreciate your kind words and will make sure your comments are passed on to the whole staff team.
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Review from Michele R (Daughter of Resident) published on 6 January 2021
Submitted via Website •
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Reply from Rebecca Selkirk, PR Executive at Elworth Grange
Thank you for kindly taking the time to write a review and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes, enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.
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Review from D L (Daughter of Resident) published on 18 December 2020
Submitted via Postal Card •
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Reply from Rebecca Selkirk, PR Executive at Elworth Grange
Thank you for kindly taking the time to write a review of Elworth Grange and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.
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The Review Score of 9.8 (9.797) out of 10 for Elworth Grange is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.797 for Elworth Grange is calculated as follows: ( (152 Excellents x 5) + (14 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 177 Ratings = 4.797
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Elworth Grange is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Sep 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2021
'I feel that there’s nothing more rewarding than being able to care for others. I love being able to hear what residents want from the home & making it happen.
Job Title: Front of House Manager
Joined: 2022
Kate is the Front of House Manager at Elworth Grange
Job Title: Lifestyle Manager
Joined: 2022
Suzanne plans lots of exciting activities and trips for our residents.
Job Title: Care Manager
Joined: 2023
Rachel is the Care Manager at Elworth Grange.