Wilford View Care Home

1A Brookthorpe Way, Silverdale, Nottingham NG11 7FB
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9.5 29 Reviews
  • Wilford View Care Home, Nottingham
Wilford View Care Home is a purpose-built and located in the Silverdale area of Nottingham. The home specialises in providing residential and dementia care, both on a long term and short term basis including respite.

All staff are highly trained and experienced to ensure residents are safe, secure, well cared for, welcomed and respected. Facilities have been designed so that they are “dementia-friendly” and all staff members receive dementia training, so they can truly make a difference. Their dementia service is headed up by the Home Manager who has both a BSc and MSc in Advanced Dementia Studies. Wilford View is a care home which truly specialises in Dementia Care.

The home contains 83 spacious en-suite bedrooms, all beautifully decorated and furnished.

The home is divided into three individual care suites: Trent, Castle and Robin Hood. Each suite contains a separate lounge, quiet lounge and dining area where residents can dine, relax and unwind. The home has a community feel with a focus on supporting each individual feel part of a family. The team actively encourage loved ones to be involved in the running of the service with the 'Friends of Wilford Committee'.

At Wilford View Care Home, residents can enjoy a range of activities organised by dedicated members of the Well Being Team, who are committed to providing a wide range of activities to suit all needs and support meaningful engagement and occupation.

Other exceptional facilities at Wilford View Care Home include: landscaped sensory gardens with seating areas, cinema room, hairdressers and beauty salon and café area.

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Care Provided by Wilford View Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 83 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Wilford View Ltd
  • Person in charge
  • Helen Beacher (Registered Home Manager)
  • Admission Criteria
    • Private or Social referrals
    • Ages 50+
  • Room Information
    • Single Rooms (83)
    • Single Rooms with ensuite Wet Room (83)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2019
    • Last Refurbishment: 2019
    • Number of floors: 3

Funding & Fees Guide for Wilford View Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Residential Dementia Care from £1,200
    • Self-Funded Nursing Care £1,200 – £1,433
    • Self-Funded Nursing Dementia Care £1,200 – £1,433
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Nursing Care from £1,700
    • RESPITE Self-Funded Nursing Dementia Care from £1,700

  • We provide 24 hour care to meet the needs of residential, nursing and for those living with Dementia. We offer additional services at cost including Hairdresser, Chiropodist and trips to local attractions for those wishing to participate.
  • (these prices are only a guideline, please contact Wilford View Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions on visiting times although they do ask visitors be considerate to times of the day where personal care activities or meal times may be taking place eg. before 10am, 12.30 or 5pm.


  • Parking

  • Plenty of parking on site.


Wilford View Care Home Reviews (29)

Total of 29, showing 21-29
9.5

Wilford View Care Home has a Review Score of 9.5 (9.536) out of 10, based on 13 reviews in the last 2 years. Over all time Wilford View Care Home has 29 reviews.

Overall Experience

  • 25
  • 3
  • 0
  • 1
  • 0

Date Published

29
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5
13
16

Review from P F (Daughter-in-law of Resident) published on 28 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very warm and inviting home where the staff work tirelessly to ensure residents' satisfaction.

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Review from Y T (Daughter of Resident) published on 8 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wilford View is an outstanding Care Home and I could not wish for anything better for my mother.
Every member of staff shows care and kindness and total professionalism and all my mother's needs are met to a very high standard.
Whilst guidelines have to be met during the situation with COVID everything
possible is done to minimalise the lack of contact with residents and their loved ones through Skype calls, telephone contact and once a week a visit following social distancing regulations.
I would not hesitate to recommend Wilford View to anyone who has to make the difficult decision to move their parent to a care home. Knowing they are safe and well cared for physically, emotionally and socially means a great deal.

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Review from Keith F (Son of Resident) published on 7 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home was found purely by chance and has exceeded my expectations. The staff have made my mother very welcome and comforted her when she has moments of distress over her ill husband. They have been very accomodating in organising hospital visits to see him. The procedures in place for her ongoing
care seem very thorough. The food is excellent and with a choice of dishes in each course, as well as a varied selection over the course of the week. The care team work well together and my mother is very happy here.

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Review from P H (Friend of Resident) published on 23 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always welcoming and kind to the residents. Good facilities and everywhere is nice and clean.

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Review from N H (Daughter of Resident) published on 13 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wilford View staff have been amazing with my mum ensuring she gets the attention she needs when she needs it. The care and support given to residents; is excellent, and I feel at ease leaving Mum in their care. All the staff are friendly and easy to deal with. The premises is five stars, extremely clean
and comfortable. The activities my mum has taken part in really make her smile - what more could I want!

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Review from C W (Daughter of Resident) published on 12 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only been in the home for three weeks but so far I have experienced a high standard of care for her. The staff are always willing to help both mum and myself whenever I visit and are always friendly and alert to mums needs.

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Review from P F (Mother of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident at Wilford View and from the moment she arrived, she has been given outstanding care and support. The manager can't do enough for her and the family, she is very supportive. I would highly recommend this home. The standards are very lush and I couldn't ask for anything more.

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Review from A E (Nephew of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Considering this care home only opened to residents in December 2019, the standard of commitment and care that staff at all levels have provided to my aunt has been exceptional. Nothing is too much trouble for them, their sense of humor and friendliness succeeding in settling my aunt into a new situation
very quickly. Having to deal with her end of life, as their first resident in that situation, was exemplary. Thank you.

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Review from Keith B (Widow Widower) published on 27 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very well laid out care home that has excellent facilities with separate dining and lounge areas with spacious accommodation. Situated close to transport links for visiting.

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Current Review Score: 9.5 (9.536)

Overview of Review Score

The Review Score of 9.5 (9.536) out of 10 for Wilford View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.753 for Wilford View Care Home is calculated as follows: ( (122 Excellents x 5) + (28 Goods x 4) + (3 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 154 Ratings = 4.753

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.783 Points relating to the number of positive Reviews for Wilford View Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6. 13 Positive Reviews ÷ 16.6 = 0.783

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Nov 2024

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Tammason

Tammason Carlyle

Job Title: Deputy Home Manager

Joined: 2024

Tam joined the Wilford View Team in 2024 after starting her career in one of our Sister Homes way back in 2019.


Working as a Health Care Assistant, Senior Health Care Assistant, Care Coordinator and Safeguarding Lead, she is now continuing her journey at Wilford View and we are lucky to have her!


Tam has a Psychology degree and qualifications in Leadership and Management.


Passionate about providing outstanding care for the elderly, specialising in mental health and dementia, Tam strives to ensure all residents receive person-centred care and takes pride in sharing moments with residents and families enjoying everything life has to offer.