Invicta Court

Gidds Pond Way, Weavering, Maidstone ME14 5FY
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9.9 85 Reviews
  • Invicta Court, Maidstone
Invicta Court care home in Maidstone offers an impressive range of quality care services for older people that are tailored to their needs, preferences and interests, enabling them to live fulfilling lives.

As well as providing permanent and short-term nursing, residential and dementia care, the highly trained team offers step-down care to enable older people to regain their strength and mobility after a hospital stay.

Set in luxurious surroundings that are designed to the latest dementia-friendly standards, the dedicated team supports residents to enjoy the home's fantastic facilities, including a café, hair and beauty salon, bar and cinema. The team also organises a weekly programme of activities, outings and live entertainment.

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Care Provided by Invicta Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sara Barbosa (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (75)
    • Single Rooms with ensuite Wet Room (73)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Invicta Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,729
    • Self-Funded Residential Dementia Care from £1,819
    • Self-Funded Nursing Care from £1,969
    • Self-Funded Nursing Dementia Care from £2,059
    • RESPITE Self-Funded Residential Care from £2,115
    • RESPITE Self-Funded Residential Dementia Care from £2,029
    • RESPITE Self-Funded Nursing Care from £2,179
    • RESPITE Self-Funded Nursing Dementia Care from £2,269

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Invicta Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Invicta Court Reviews (85)

Total of 85, showing 21-40
9.9

Invicta Court has a Review Score of 9.9 (9.876) out of 10, based on 52 reviews in the last 2 years. Over all time Invicta Court has 85 reviews.

Overall Experience

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Review from E A (Daughter of Resident) published on 13 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you all for an amazing D-Day celebration today. We were treated to a fabulous menu topped off by birthday cake. The food is always brilliant especially the cake, which is Mum's favourite. Your decorations were brilliant as were the table placings. I especially enjoyed the summer cocktail. The
singer was a perfect accompaniment to a special day of remembrance. Mum has been with you since February 2024 and we are so lucky there was space for her. Thank you all so much. She is in such good hands.

Reply from Jaime Jukes, Reviews Team at Invicta Court

Thank you very much for taking the time to leave us feedback about your experience. We are thrilled that you all had such a wonderful time celebrating Mum's birthday.


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Review from J F (Son-in-law of Resident) published on 13 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have just attended a quite excellent D-Day lunch. There was a fantastic engagement from residents and the staff had all put in a huge amount of effort to lay out tables to decorate the rooms and to dress up in period costumes so as to mark the day with fun, music and laughter as well as remembering
the sacrifice of all involved that day and in the months afterwards. It was a joy to see residents singing and dancing to music of the period (and later). Invicta Court at its very best.

Reply from Jaime Jukes, Reviews Team at Invicta Court

Thank you very much for such wonderful comments, the team are so pleased to hear you all had a great time.


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Review from Andrea F (Daughter of Resident) published on 13 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were fortunate to be able to attend the Invicta Court, 'D Day Party' on the 6th June. The Invicta team deserve a huge pat on the back for putting on what was a most entertaining and memorable event which seemed to be enjoyed by all. It was also good to see that a balance was achieved between respectful
reflection and celebration as it was obvious that for some residents, their memories of this time remained painful ones. Well done the catering team for their creative menu!
Thank you all.

Reply from Jaime Jukes, Reviews Team at Invicta Court

Thank you very much for taking the time to leave us a review about your experience and for joining us in the celebrations. It truly was a day to remember.


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Review from Karen L (Daughter of Resident) published on 12 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have recently gone over and above to ensure my mother could be a part of her granddaughter's wedding even though she was unable to attend. They helped her make a little video played during the speeches, arranged a live link so she could watch the ceremony and organised a fabulous wedding breakfast
so that mum had a special day too. The whole family really appreciated the effort that went into helping mum be a part of the day. It is indicative of the care given to residents, at a level which is sympathetic to their varied diagnoses, to ensure their lives are as happy and fulfilled as possible.

Reply from Jaime Jukes, Reviews Team at Invicta Court

Thank you very much for your kind words, the team are incredibly touched. It was our pleasure to be able to do this for Mum.


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Review from D W (Daughter of Resident) published on 4 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An exceptionally caring, clean comfortable, safe, happy home for Mum.
I feel that all staff at Invicta are now part of the family - we are all one team doing whatever we can to ensure Mum is happy, fulfilled and safe.
This extends beyond her day-to-day needs including welcoming family members to
join in activities such as cinema evenings, tea parties, and trips, and arranging invaluable information events for family such as financial planning, and living with dementia advice.
We were understandably nervous about moving Mum to Invicta - but have never once regretted the decision.

Reply from Jaime Jukes, Reviews Team at Invicta Court

Thank you very much for taking the time to leave us feedback about your experience. We are so pleased to hear that Mum feels happy, fulfilled, safe, and part of the Invicta Court family.


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Review from D P (Respite Resident) assisted by family/friend published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was surprised that no member of senior staff visited on Christmas Day/Boxing Day/New Year's Eve!
These are not complaints, just suggestions but as a very low-sighted person, a chair at the basin would have been a great help.
As my room only had doors, no window could be opened at night.
Table napkins
were not always available.

Reply from Samantha Debenham, Reviews Team at Invicta Court

Thank you for taking the time to write a review for Invicta Court and for your feedback. We would like to reassure you that our deputy manager was working in the home on Christmas Day and Boxing Day and apologise for the inconvenience if you felt there were not enough table napkins available during your stay. During this time, we were experiencing some issues with our tumble dryers which we are pleased to say has since been resolved. The ground floor rooms have door access to a patio however these rooms do also have a window and wondered if perhaps you are instead referring to the safety restrictions on how wide these can open. Our care is very tailored to individual needs and a chair at the basin wouldn't necessarily benefit every resident but we could, of course, have provided one if requested. We hope you would consider Invicta Court for your future care needs however please do feel free to speak to the home manager directly to address any concerns you may have.


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Review from R D (Son of Resident) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Invicta Court is an outstanding care home. The facilities are excellent, and there are plenty of thoughtful and imaginative activities available, but it is the staff who deserve special mention. My mother has been a resident on the nursing floor for two years, and the care she has received has been
exemplary. Everyone on the management team is kind and efficient, but the key thing is the carers themselves. They really do care.

Reply from Jaime Jukes, Reviews Team at Invicta Court

Thank you very much for your wonderful feedback, in particular regarding our carers. Each and every one of them work tirelessly to provide the very best care and support to the residents of Invicta Court and they are the backbone of the home.


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Review from C N (Husband of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fail any care that my late wife received whilst she was a resident at Invicta Court. The staff are kind and full of sympathy. One in a million.

Reply from Jaime Jukes, Reviews Team at Invicta Court

Thank you very much for taking the time to leave us feedback about your experience. At Invicta Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from William W (Son of Resident) published on 9 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to express my thanks and appreciation to one individual who works at Invicta Court Care Home who in my opinion, excels above the rest. I wouldn’t normally single out an individual in an organisation which is in a different league from the competition and has set the bar firmly at the top!
However, I must refer to the Customer Relations Manager, whom I believe is one of the reasons that Invicta Court is where it is right now, at the forefront of care homes in this country.
It is for this reason that I would like to publicly commend her for her professional approach and business efficiency and I am comfortably instilled with confidence, knowing that my mother is in the very best care home.
This particular member of staff is truly ‘One of a kind’ and a credit to this establishment and to Care UK.
Please extend my sincere thanks and gratitude to them.
Truly a unique gem!
Thank you.

Reply from Jaime Jukes, Reviews Team at Invicta Court

Thank you very much for your kind words. We have an incredible team here at Invicta Court and it is the collaboration of our team who are all dedicated to going the extra mile that makes Invicta Court the truly wonderful place it is.


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Review from Jean E (Wife of Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was invited by the team to join my husband for a Valentine's Day lunch. This was beyond my expectations. The coffee area was beautifully decorated and individual tables for two were dressed with flowers and hearts. A delicious lunch was served by the staff. It was a most enjoyable occasion. My husband
has been a resident in Invicta Court for seven months and he has settled very happily. The care he receives is excellent.

Reply from Annabelle Newman, Reviews Team at Invicta Court

Hi Jean, thank you very much for taking the time to leave us feedback about your experience, we are so pleased to hear you both enjoyed the Valentine's Day lunch!


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Review from Tom M (Husband of Resident) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was a resident at Invicta Court from December 2023 to March 2024 and during her time there she received fabulous nursing care. The team there are wonderful from the manager onwards, friendly, helpful and extremely caring to the residents. My wife was really made welcome and the staff went the
extra mile to look after her. The facilities and activities in the home are excellent. Well done to all.

Reply from Annabelle Newman, Reviews Team at Invicta Court

Hi, thank you very much for taking the time to leave us feedback about your experience, it has been our pleasure to care for your wife.At Invicta Court Court, we always aim to go the extra mile, so we are very pleased to hear you felt we achieved that, thank you one again!


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Review from Yvonne S (Wife of Resident) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff at Invicta Court enough for the way they care for my husband. It gives me peace of mind to know that he is safe, and well looked after and his needs are being met as his dementia progresses.

Reply from Annabelle Newman, Reviews Team at Invicta Court

Hi, thank you very much for taking the time to leave us feedback about your experience. We are so pleased to hear that you feel reassured and are happy with the care provided.


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Review from Allan L (Son of Resident) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum spent almost 4 years at Invicta Court having transferred from another nursing home. It's modern, with excellent facilities and lovely rooms. It feels spacious and tranquil, where you can engage in activities if the mood takes you or opt for peace and quiet in your own room.
Whilst the facilities
are extremely good that is not what makes a place like Invicta Court. It is the staff that counts and they were brilliant - caring, compassionate and genuinely helpful. Life was not without its problems but these were small and generally resolved easily. There was lots of laughter and Mum had her favorite carers. Just the fact that there were a number of staff that were present throughout Mum's time there tells you that there is not a high staff turnover. It's a well-run, professional and happy environment and they contributed significantly in making the last few years of Mum's life as comfortable and happy as possible.
I have no reservations in thoroughly recommending Invicta Court.

Reply from Annabelle Newman, Reviews Team at Invicta Court

Hi, thank you very much for your amazing comments, we are all truly grateful and it has been our pleasure to care for Mum over the years. At Invicta Court, we value teamwork and have an amazing team so to hear such wonderful feedback fills us with pride!


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Review from C B (Wife of Resident) published on 20 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner moved to Invicta Court in August 2023 in the dementia suite.
I was very satisfied with the care he received. All aspects of his stay were good to excellent, accommodation, cleanliness/hygiene, food and the restaurant. The cafe and pleasant garden and views made it easy to socialise.
Staff
are the most important part of care and I commend virtually all I met. There was a good balance of kindness and professionalism, raising issues was quick, responses were fast and effective, there is in-house training and performance incentives, company and staff are committed to an excellence programme, and regular meetings give residents/families a voice.
There is a full programme of imaginative activities and staff worked hard to engage those with dementia in their programme as well.
My partner died at the home, his good care continued to the end of his life and the family were shown every consideration and warmth.
Care is expensive, but if affordable choosing Invicta Court is a no-brainer.

Reply from Fiona Madder, Reviews Team at Invicta Court

Thank you very much for taking the time to leave us feedback about your experience.
We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time.
Many thanks, the Care UK team.


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Review from Martin S (Son of Resident) published on 16 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has now lived in her new home for over 14 months. The care and support she receives from Invicta is second to none. All of the staff from the admin to the carers are professional and supportive of all of the resident's needs. There is a genuine show of affection from many of the staff to
the residents. The facilities and the events run by Invicta are enjoyed not only by the residents but also by visiting family and friends. We feel so lucky to have placed our mother in such a caring environment.

Reply from Fiona Madder, Reviews Team at Invicta Court

Thank you very much for taking the time to leave us feedback about your experience.
We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time.
Many thanks, the Care UK team.


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Review from Jeremy H (Son of Resident) published on 14 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father passed away in November 2022, having been on the residential suite since May. At the start, we visited several homes. Invicta Court was by far the best one for him and was his preference. From the very start, the attention and support was second to none. Be it a question of lifestyle, medical,
or general day-to-day support, nothing was too much trouble.
Apart from five-star surroundings, what impressed me (and was most important) was the excellence of the staff. The willingness to go the extra mile, to offer flexibility when needed, to empathy shown at all times and the foresight (of those on Lady Baillie suite) to anticipate a need and provide the answer, whatever it may have been, was always evident and very much appreciated.
When the end was near, the stops that were pulled out to ensure that Dad could return to Invicta were nothing short of phenomenal. Words cannot express our appreciation for that and we cannot thank you enough.

Reply from Jaime Jukes, Reviews Team at Invicta Court

Hi Jeremy, you are more than welcome! Thank you very much for taking the time to leave us feedback about your experience and especially for the praise you have given our dedicated team. Without them, Invicta Court wouldn't be the special place that it is today and we are all truly grateful for each other and for your kind words.


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Review from Penny W (Daughter of Resident) published on 8 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express enough gratitude for the exceptional care and support provided by the team at Invicta Court Care Home. Making the decision to move my mum there has truly been one of the best choices I've ever made. From the moment we stepped through the doors, it was evident that the staff were dedicated
and compassionate professionals. My mum faced numerous health challenges, but the team at Invicta Court went above and beyond to ensure her comfort and well-being.
Their level of care was truly remarkable, and they treated my mum with the utmost respect and kindness.
Thank you for everything you've done to make my mum's time there so special. You've made a difficult situation much more manageable, and for that, I am truly thankful.

Reply from Fiona Madder, Reviews Team at Invicta Court

Thank you very much for taking the time to leave us feedback about your experience.
We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time.
Many thanks, the Care UK team


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Review from Elizabeth M (Daughter of Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no complaints. Excellent service.

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Review from Michelle Z (Daughter of Resident) published on 2 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum took a turn for the worse I was rung up, I arrived and the staff were fabulous women as I was upset. They called the doctor and put him on loud speaker so I could hear what was being said he told me Mum was at end of life now. Which was what I’d expected. The staff there were so caring with Mum
myself and my brothers their kindness is something I will never forget. Then Mum rallied that was a couple of months ago and she’s still here being her lovely self. I’ve always found every member of staff approachable.

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Review from Peter L (Son of Resident) published on 13 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff and a hands-on, management team.
My relative can be “difficult”. The home copes well.
Activities are excellent and varied.
I have no hesitation in recommending Invicta Court Care Home.
And the selection of cakes in the cafe is always excellent.

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Current Review Score: 9.9 (9.876)

Overview of Review Score

The Review Score of 9.9 (9.876) out of 10 for Invicta Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 52 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.876 for Invicta Court is calculated as follows: ( (576 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 615 Ratings = 4.876

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Invicta Court is based on 51 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 51 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Oct 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (89)

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Meet the Team (1)

Sara

Sara Barbosa

Job Title: Home Manager

I was keen to join Care UK because it is a well-respected organisation with impressive values and a strong portfolio of homes around the country. I joined Invicta Court at the beginning of its journey as I was keen to be involved in commissioning a new home and shaping the standards of care, right from the start.


My favourite part of the day at our Maidstone care home is when I get the chance to talk to the residents. Listening to their life experiences is fascinating, and by getting to know the people we care for, we’re better able to provide person-centred, high quality care.


I’m enjoying working with the team to build Invicta Court’s reputation for great care, to enable residents to live their lives to the full, and to make residents’ wishes a reality.


At Invicta Court I'm also the Infection Prevention & Control (IPC) Champion for the home. It's my job to establish and maintain a high standard of hygiene and cleanliness so that residents, colleagues and visitors keep safe.