Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
Invicta Court has a Review Score of 9.9 (9.876) out of 10, based on 52 reviews in the last 2 years. Over all time Invicta Court has 85 reviews.
Review from Raymond C (Husband of Resident) published on 7 September 2023
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Review from Paula H (Daughter of Resident) published on 24 August 2023
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Review from Colin F (Son of Resident) published on 23 August 2023
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Review from Kim M (Son of Resident) published on 23 August 2023
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Review from Amanda W (Daughter of Resident) published on 23 August 2023
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Review from Alison V (Daughter of Resident) published on 23 August 2023
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Review from Pam H (Daughter of Resident) published on 23 August 2023
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Review from Kim W (Daughter of Resident) published on 23 August 2023
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Review from Lynda B (Daughter of Resident) published on 23 August 2023
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Review from Julian F (Son of Resident) published on 22 August 2023
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Review from D H (Daughter of Resident) published on 22 August 2023
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Review from C B (Daughter of Resident) published on 5 April 2023
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Reply from Samantha Debenham, Reviews Team at Invicta Court
Thank you very much for taking the time to leave us feedback about your experience. At Invicta Court care home we hold ourselves to a high standard, so we are disappointed to hear about your experience with us. We feel that the scores provided in this review do not reflect the standards of our home from highest quality care and support, the overall cleanliness, to the food and lifestyle offering. We are very sorry to hear that you felt your mother’s fall impacted her wellbeing. Your concerns were thoroughly investigated by Safeguarding but the case was closed on the grounds that no neglect or abuse was found.
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Review from Heather E (Daughter of Resident) published on 28 February 2023
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Review from S T (Daughter of Resident) published on 28 February 2023
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Review from John A (Resident) assisted by family/friend published on 27 February 2023
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Review from Trevor P (Husband of Resident) published on 27 February 2023
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Review from Kate T (Daughter of Resident) published on 6 December 2022
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Review from Sue S (Daughter of Resident) published on 12 August 2022
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Review from Jane E (Daughter of Resident) published on 21 June 2022
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Review from S K (Daughter of Resident) published on 22 November 2021
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The Review Score of 9.9 (9.876) out of 10 for Invicta Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 52 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.876 for Invicta Court is calculated as follows: ( (576 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 615 Ratings = 4.876
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Invicta Court is based on 51 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 51 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 Oct 2021
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Job Title: Home Manager
I was keen to join Care UK because it is a well-respected organisation with impressive values and a strong portfolio of homes around the country. I joined Invicta Court at the beginning of its journey as I was keen to be involved in commissioning a new home and shaping the standards of care, right from the start.
My favourite part of the day at our Maidstone care home is when I get the chance to talk to the residents. Listening to their life experiences is fascinating, and by getting to know the people we care for, we’re better able to provide person-centred, high quality care.
I’m enjoying working with the team to build Invicta Court’s reputation for great care, to enable residents to live their lives to the full, and to make residents’ wishes a reality.
At Invicta Court I'm also the Infection Prevention & Control (IPC) Champion for the home. It's my job to establish and maintain a high standard of hygiene and cleanliness so that residents, colleagues and visitors keep safe.