What types of Care is Mornington Court registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Mornington Court provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Mornington Court have?

There are 53 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Mornington Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Mornington Court to the centre of New Milton?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Mornington Court care home, 7 Barrs Avenue, New Milton, Hampshire BH25 5HL

Mornington Court

7 Barrs Avenue, New Milton BH25 5HL

10 35 Reviews

Funding & Fees Guide for Mornington Court

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person

Self-Funded Residential Care £1,500 – £1,700
Self-Funded Residential Dementia Care £1,595 – £1,695
RESPITE Self-Funded Residential Care £1,600 – £1,800
RESPITE Self-Funded Residential Dementia Care £1,695 – £1,795

(these prices are only a guideline, please contact Mornington Court to find out the exact price for your requirements)

Facilities

Bar/Café

Close to Local shops

Gardens

Lift

Minibus or other transport

Near Public Transport

Own Furniture if required

Pet Friendly (or by arrangement)

Phone Point in own room

Residents Internet Access

Smoking not permitted

Television point in own room

Wheelchair Access

Order by:

Review from K S (Friend of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience

On my visits which are weekly, I would just like to say that it is just like visiting a 5-star hotel. Everything is spotless, the staff are extremely friendly and nothing is too much trouble. Well done on all aspects and keep up the excellent standards.

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Review from Paula H (Daughter of Resident) published on 27 December 2024
Submitted via Postal Card • Report

Overall Experience

Where do I start? Every single member of the Mornington Court family has looked after our amazing dad better than we could ever had hoped for. They have all treated him with so much love, kindness and dignity and have made his stay here such a safe and happy one. They have all made his happiness a priority

as they do with every single resident and manage to make the care for each resident so bespoke. Each member of the team here has gone above and beyond and we could not be more grateful. Thank you all. We will be forever grateful to each one of you.

Reply from Gemma Ridout-Bowden, Home Admissions Advisor at Mornington Court

Thank you so much for your thoughtful review, and your lovely words. I will make sure this has been passed on to the whole team at Mornington Court.

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Review from Julia R (Daughter of Resident) published on 27 December 2024
Submitted via Postal Card • Report

Overall Experience

I cannot thank the staff at Mornington Court enough.
They cared for my dad until the end and I felt so reassured every time I left that he was in good hands.
Dad always said he didn't want to end up in a care home but he lived it there. The love, care, professionalism and knowledge of all the staff

was incredible. It feels as though looking after my dad was not a job but a vocation, treating him as part of their extended family and everyone had a part to play - cleaners to chefs (food is amazing), housekeeping. The staff all seem happy there which made for such a lovely, homely atmosphere. I couldn't recommend Mornington Court highly enough.
Thank you.

Reply from Gemma Ridout-Bowden, Home Admissions Advisor at Mornington Court

Thank you, your words mean so much to us all, I will make sure this has been passed on to the whole team at Mornington Court.

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Review from A T (Resident) assisted by family/friend published on 7 November 2024
Submitted via Postal Card • Report

Overall Experience

A very happy fortnight convalescence. Excellent care and attentiveness. Thank you.

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Review from V C (Daughter of Resident) published on 12 September 2024
Submitted via Postal Card • Report

Overall Experience

My mother has settled in well after a long stay in hospital. The staff gone that extra mile to help her recovery. The food is excellent, the gardens are lovely and secure. The rooms and beds are a good size. Overall a very well led team.

Reply from Gemma Ridout-Bowden, Senior General Manager at Mornington Court

Thank you so much for your lovely comments, I have passed this on to all our team.

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Review from R B (Resident) assisted by family/friend published on 11 September 2024
Submitted via Postal Card • Report

Overall Experience

Mornington Court is wonderful, staff are all great. Food very good and rooms are lovely. Very much enjoyed my stay.

Reply from Gemma Ridout-Bowden, Senior General Manager at Mornington Court

Thank you for your lovely positive comments, I have passed them on to all our team, we are very happy your enjoyed your stay with us.

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Review from Maureen R (Resident) published on 24 June 2024
Submitted via Postal Card • Report

Overall Experience

Came in a little nervous but was put at ease straight away. The care and food are excellent. I can't praise Mornington Court highly enough.

Reply from Gemma Ridout-Bowden, Senior General Manager at Mornington Court

Thank you for your wonderful comments, we glad you enjoyed your stay with us.

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Review from Y C (Respite Resident) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience

I have been very happy with my four-week stay at Mornington Court in every way.

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Review from Alison H (Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience

I have been at Mornington Court for 13 weeks now. When I first came I felt very lonely but now 13 weeks later I simply love living at Mornington Court. The staff are very caring and have shown great thoughtful care, attending to my every need. At Mornington Court, I look forward every day to seeing

everyone each morning and enjoying word games, coach trips, lovely food, an amazing garden and the great warmth given to you.

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Review from Lorraine P (Daughter of Resident) published on 29 April 2024
Submitted via Postal Card • Report

Overall Experience

Mornington Court is a wonderful place. The surroundings are beautiful and kept spotlessly clean. The staff are very friendly and do their utmost to help both my father and me. Dad comes here regularly for respite care and is always treated impeccably. I would not hesitate to recommend this lovely home.

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Review from Mariette H (Daughter of Resident) published on 14 March 2024
Submitted via Postal Card • Report

Overall Experience

What a delightful place this is, warm welcomes and lovely staff, for whom nothing is any trouble to do. The care that this care home has given to my mum has been exceptional and made her feel accepted and special. Thank you so much, it's made a difference to not only my mum but all the family knowing

she is safe and happy.

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Review from E P (Respite Resident) published on 10 January 2024
Submitted via Postal Card • Report

Overall Experience

The care shown to all is exceptional. My stay was very happy and informative. The family know that leaving my husband in your care gives us all peace of mind.

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Review from A F (Husband of Resident) published on 14 December 2023
Submitted via Postal Card • Report

Overall Experience

The care is excellent. Wonderful food and choices. All the staff are excellent workers.
My wife has received lovely treatment. Hair and nails immaculate.
Highly recommend it to friends. Will be back if needed.

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Review from Ivor S (Friend of Resident) published on 31 October 2023
Submitted via Postal Card • Report

Overall Experience

We have been overwhelmed by the very high standard achieved and would not hesitate to recommend to all who need a high-standard care home with lovely facilities.

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Review from T L (Respite Resident) published on 5 December 2022
Submitted via Postal Card • Report

Overall Experience

I would recommend Mornington Court to anyone looking for a care home. The staff were very friendly and competent in all they did. The menus were imaginative, and the entertainment was varied, so you were able to find something to join in with.

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Review from Steve V (Son of Resident) published on 4 November 2022
Submitted via Website • Report

Overall Experience

I am so grateful for the skill and selfless dedication of the team, in the palliative and end-of-life care of my dad. Every single aspect exceeded all my wishes for his final weeks. I honestly believe that the impeccable standard of care throughout his stay enhanced his well-being and ultimately extended

his time with us. Social and medical needs were met with empathy, compassion and efficiency, from each and every member of the team. Dad was always treated with respect and dignity and was part of the family. In the final days, I was generously provided with a serviced room, so that I could be with him and share precious time. I was immediately made to feel so welcome and experienced first-hand the unfailing dedication and professionalism. The home itself is luxurious, yet the atmosphere is friendly and informal. It is beautifully presented and is maintained to such a high standard. Mornington Court is an outstanding care provider. Thank you just doesn't seem enough.

Reply from Lee Mussell, Home Admissions Advisor at Mornington Court

Dear Steve, thank you for sharing these thoughts, it was a pleasure and an honour to support your dad, he was a real gentleman, and is greatly missed by residents and team members here at Mornington Court.

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Review from Judith J (Respite Resident) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience

Excellent for respite care.
Kind and thoughtful staff.
Gardens are excellent.
The individual attention of staff is of the highest order.

Reply from Lee Mussell, Home Admissions Advisor at Mornington Court

Thank you, Judith, for taking the time to complete a review. We thoroughly enjoyed your time with us.

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Review from Sue B (Daughter-in-law of Resident) published on 6 September 2022
Submitted via Website • Report

Overall Experience

I cannot thank all the staff at Mornington Court enough. My father-in-law came to live with us earlier this year and with some holidays booked we were keen to find him somewhere to go for respite care whilst we were away. From the beginning, the amazing staff could not have been more supportive and

made the whole process so easy. I would particularly like to thank them for their amazing communication skills and their thoughtfulness. The lead up to his stay was thorough and reassuring and the 2 1/2 weeks he spent at Mornington Court were a real holiday for him too. It is the most beautiful serene place, more like a luxury hotel than a care home with grounds that are perfect to sit in and enjoy the lovely weather. There is a varied activity programme, the food is superb and the dedicated care and kindness from all the staff is second to none. My father-in-law says he was treated like a king and is already looking forward to his next visit later in the year. Thank you so much.

Reply from Lee Mussell, Home Admissions Advisor at Mornington Court

Thank you Sue for taking the time to share your experience, it was a pleasure having him stay with us, and we look forward to his next stay.

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Review from Sonia P (Daughter of Resident) published on 13 June 2022
Submitted via Website • Report

Overall Experience

My dad recently passed away while being in Mornington Court. I can not praise the staff enough for the wonderful care they gave my dad, he could not have been in a better place to spend his last days. The team were so caring and thoughtful and supportive to both my dad, my sister and me. We were offered

a room to sleep in, towels, toiletries and food whilst we stayed by my dad's bedside until he passed away. There is nothing that they can improve, they have got everything spot on. Not only is the place like a 5-star hotel, but the staff are also out of this world.
If anyone is reading this review do not hesitate to book your loved ones here, you will not find anywhere better.
Thank you everyone for all that you did for my dad and us, we will never forget it.

Reply from Lee Mussell, Home Admissions Advisor at Mornington Court

Thank you Sonia for taking the time to share your thoughts, it truly means a lot to the whole team to read them. We very much miss your dad, he was a true gent.

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Review from B K (Daughter of Resident) published on 13 June 2022
Submitted via Website • Report

Overall Experience

I cannot thank the team at Mornington Court enough. From the start of the process, the team were so friendly and supportive and welcoming, it is just the most beautiful care home with fantastic carers and support team who couldn’t do enough. Especially with all of the challenges in the middle of a pandemic,

it was just so reassuring knowing my dad was in the best place to support and care for him for a few weeks to get him back on track and also for myself and my family too, to have that reassurance he was in a wonderful place with people who cared. I wasn't stepping into a care home when I visited, instead, it was like a five star boutique hotel. To that point, my dad listed off a few of his favourite foods at the preliminary assessment, and sure enough, they were on his plate at meal times. Just like a hotel, in fact better! Most importantly, my dad felt very comfortable and happy there and said he couldn’t fault the team. Thank you from the bottom of our hearts.

Reply from Lee Mussell, Home Admissions Advisor at Mornington Court

Thank you for taking the time to share your and your dad's experience, it was a pleasure having him stay. We hope you are both well.

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Meet the Team (6)

Gemma Ridout-Bowden

Job Title: General Manager

Joined: 2012

Starting her management career in Bournemouth, Gemma's career has also seen her manage homes in Bournemouth and Barton-on-Sea. Gemma joined Sunnybank House, part of the Cinnamon Care Collection, in 2012 where she and her team opened the home. Since then Gemma successfully commissioned Abbotswood Court care home, Cinnamon's luxury home in Romsey, which was awarded an overall 'Good' by The CQC in October 2017 with an 'Outstanding' awarded for the 'Responsive' Category.

Gemma's experience spans three decades in the Care sector and she holds senior management qualifications in both Health and Social Care and a Leadership and Management award.

Gemma looks forward to building a caring and professional team to make sure you have the care you need and the life you would like in a luxurious environment.

Michelle Cuthbert

Job Title: Deputy Manager

Joined: 2021

WHAT I DO: I am excited to support the General Manager and the rest of the Mornington Court team in my role as Deputy Manager.

I am passionate about ensuring that our team are providing the best care for our residents and enriching our residents’ lives. I love to see our residents thriving in the environment.

I enjoy mentoring the team and seeing them grow in confidence and their roles.

MY EXPERIENCE: I have a background in retail management for many years. I took a chance in 2016 and changed my career to work in the care sector and never looked back- I wish I had done it sooner. I joined Mornington Court in 2021. I have held different roles: Senior Care Assistant, Team Leader, Care Co-Ordinator and now with a promotion to Deputy Manager. I hold my level 5 diploma in leadership for health and social care.

ABOUT ME: I grew up in New Milton, living aboard for 5 years when I got married and my husband was in the British Army. Outside of work, I enjoy walks at the beach or in the forest with my Siberian Husky. I found a real passion for gardening during the pandemic, and love to get gardening advice from our residents.

Lisa Walsh

Job Title: Home Admissions Advisor

Joined: 2022

What I do:

What I do: My role puts me as the first point of contact when a family and prospective resident contact the home enquiring about the services and support we deliver supporting family & residents during what can be a difficult time, for a lot of people they have never had to think about care home for their loved ones or themselves, and it can feel quite overwhelming, I find it so important to really find out what it is they want and what they need, so I can help guide them the best I can, and sometimes just to sit and listen.

My Experience:

I have previously worked many years in events and Entertainment, working with people has always been a passion of mine, Joining Cinnamon almost 2 years ago has been a wonderful experience, helping and guiding families through every aspect, and finally getting to see how settled and happy they are after moving to Mornington Court, is extremely rewarding. Getting to know our residents and their families, has been one of the many highlights of this job.

About Me:

About Me: Away from work, I am planning my wedding to my Fiancé Darren, which is exciting. We have a lovely little dog Marlo, who keeps us quite active, and I love anything to do with the theatre, especially musicals, this stems from my childhood watching the likes of Gene Kelly and Judy Garland, so any chance I get to watch a musical, I am there.

Alina Ciuta

Job Title: Head of Housekeeping

Joined: 2020

What I Do:

I am extremely proud and happy to be part of the Cinnamon Care Collection and it is truly rewarding to work alongside such wonderful & professional people.
My role involves not only supervising and guiding my housekeeping team, but I also ensure that the highest standards of cleanliness are maintained to reinforce the luxurious appearance of the home.

My Experience:

My background is rooted in hospitality previously I have worked in 5* establishment, The Chewton Glen Hotel & Spa as a Supervisor.

About Me:

I thoroughly enjoy interacting with residents and making sure their needs are met. Outside of the workplace, I am a proud mother & wife who loves her family very much. I love cooking, travelling and I find every single day of my life full of happiness and rewards in different shapes and forms.

Tammy George

Job Title: Administrator

Joined: 2021

What I do:
I have a very varied role as administrator, which includes finance, payroll, recruitment and HR as well as overseeing reception. The role is very diverse and I aim to provide the best administrative support possible for the residents and staff.

My Experience:
I have 20 years’ experience in finance and payroll, most recently within Retirement Property Management and prior to that running an events business. I love working in a busy environment and being part of such a great team.

About Me:
Life outside of work is busy looking after two teenagers, three dogs and my husband! As a family we enjoy travelling, paddleboarding, walking, swimming and we love music and film quizzes.

Mike Brierley

Job Title: Head of Maintenance

Joined: 2022

What I do:
My role here at Mornington court is Maintenance Manager.

My Experience:
Towards the end of my 14 years as a teaching assistant, I took on additional responsibility and became a school Caretaker, this led me to become the Maintenance Operative at a local senior school.

About Me:
In my spare time, I enjoy trail running, Parkrun, long-distance cycling and camping.

Mornington Court

Care Provided by Mornington Court

Good to Know

Funding & Fees Guide for Mornington Court

Facilities

Mornington Court Reviews (35)

Overview of Review Score

Detailed Breakdown of Review Score

Performance

Care Quality Commission (CQC) Rating

Overall
Good

Bed Vacancies

Awards / Recognitions (10)