St Lauras Care Home

High Street, Kings Langley WD4 8BH
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9.8 59 Reviews
  • St Lauras Care Home, Kings Langley
Nestled in the heart of the historic village of Kings Langley, St Lauras is an impressive development that enjoys an exclusive spot on the bustling high street.

The home boasts a traditional purpose-built design, a selection of open plan living areas, and a stimulating lifestyle programme.

Care Provided by St Lauras Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Eme Cameron (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (62)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (62)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2019
    • Number of floors: 4

Funding & Fees Guide for St Lauras Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,550
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,550
  • (these prices are only a guideline, please contact St Lauras Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Free parking available


Total of 59, showing 1-20
9.8

St Lauras Care Home has a Review Score of 9.8 (9.808) out of 10, based on 23 reviews in the last 2 years. Over all time St Lauras Care Home has 59 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

My Mum went to st Laura's in December, she is very well cared for and there is definitely a family feel to the home. All the staff have been so supportive, especially management. The transition has been an emotional roller coaster for me, but Mum hasn't been aware of any of this. I feel happy and
relaxed that she is in a lovely homely place and a her needs are very well supported.
A big thank you to management, staff and all the carers there that makes Mums day special everyday.
Thank you all so much.

Reply from Eme Cameron, Home Manager at St Lauras Care Home

It is our pleasure to have your Mum in our care. Being a big part of Mums initial assessment - we know how nervous Mum and all of you were for her to come into care. It's heart-warming to see someone settling and St Lauras becoming home. No need to thank us, thank you for trusting in us and working closely with us to ensure Mum is happy and content. We look forward to making more memories with Mum and your family.


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Overall Experience  Overall Experience 5.0 out of 5

The manager and the staff have been excellent in dealing with my uncle's complex and demanding issues. I couldn't believe that they could have managed such a complex and demanding situation with such care and ease. My uncle is always happy and comfortable and has great affection for all those who look
after him as we have as we have for the staff that come day and night.

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Overall Experience  Overall Experience 5.0 out of 5

We are incredibly pleased with our decision to choose St Lauras Care Home for my father-in-law. From the moment we arrived a few months ago, we were met with warmth and professionalism from the manager and all the staff, who have consistently demonstrated kindness and genuine care. The team at St Lauras
go above and beyond to provide outstanding care, ensuring that every resident's needs are met with compassion and attentiveness.
The environment at St Lauras is both welcoming and comforting, and it's clear that the manager and staff take great pride in maintaining a high standard of care. My father-in-law has been thriving under their care and we feel completely at ease knowing he is in such capable hands. Choosing St Lauras was absolutely the right decision and we are beyond grateful for the positive experience we've had here. The dedication and expertise of the manager and all the staff truly set this care home apart.

Reply from Eme Cameron, Home Manager at St Lauras Care Home

Thank you for your beautiful words, it is so important to us to have feedback. Your positive feedback will be shared with the team and we highly appreciate you taking your time to leave us this review. We endeavour to meet expectations and appreciate how much trust you put into us to care for your father in law. Thank you for supporting us as a team and home - we look forward to making new memories as one big family.


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Overall Experience  Overall Experience 5.0 out of 5

My father moved into St Lauras almost three months ago. The care he has received since his arrival at the home has been second to none. The manager and all of her staff are kind, caring and very considerate. They look after my father (and indeed all of the residents) as if they are one of their own
family members. Moving him into a care home was difficult, but I am one hundred per cent sure we made the right choice by choosing St Lauras. We know he is in safe hands under the care of the manager and the gang at St Lauras. Thank you all for everything that you do.

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Overall Experience  Overall Experience 5.0 out of 5

My father was always reluctant to discuss long-term care despite health crises from time to time. This month, aged nearly 98, he reached a point of deciding that he needed to move into a care home. We looked at 5 homes and were pleased that St Lauras had a vacancy as this was our first choice. Dad has
settled very well indeed and we are delighted with all aspects of the home. In particular, I would commend the cheerful, encouraging manner of the manager and staff who have just the right mix of professionalism and personal, caring interest in the residents and their families.

Reply from Eme Cameron, Home Manager at St Lauras Care Home

We always love to hear we were a 'first choice' for families and residents, we appreciate this was a big move for Dad and yourselves as his close family. Dad has brought his very own cheer into the home also and we are thoroughly enjoying getting to know you all. We look forward to building on our trust and making memories with you all as part of the family now. Thank you for your faith in us all as a family too.


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Overall Experience  Overall Experience 5.0 out of 5

So pleased with the care received by my family member. All the staff are warm, friendly and genuinely care. Nothing is too much trouble for them in helping my family member to settle. There are activities which people are encouraged to engage in as they choose. Food choices are catered to and would
highly recommend this home.

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Overall Experience  Overall Experience 5.0 out of 5

My 89-year-old mother moved to St Laura's from another care home in June 2024. The manager and staff have gone above and beyond to help her settle in. The manager is very kind and she has not only been efficient, but she has also shown and leads the team who follow her example by delivering resident-focused
care. Mum is always treated with dignity and kindness and all of her care needs are monitored. The atmosphere from when we walk into reception is warm and welcoming and this continues throughout the home. The communication between the manager and her staff and us as a family is wonderful. The rooms are clean and beautifully decorated. The food is varied and healthy. We as a family have no hesitation in recommending St Lauras.

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Overall Experience  Overall Experience 5.0 out of 5

My father has been well cared for since moving into St Lauras 18 months ago. Staff are unfailingly friendly and caring and are experts in working with people with dementia. My dad enjoys the regular outings and activities and shows every sign of thriving, within the limitations of his dementia and frailty.
My siblings and I have no regrets about choosing St Lauras for our father.

Reply from Eme Cameron, Home Manager at St Lauras Care Home

We are most pleased to know you do not regret your decision to choose St Lauras for your dad. We know what it took for you to make such a decision and we truly value your trust in us. We look forward to continuing to care for him.


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Overall Experience  Overall Experience 4.0 out of 5

We have found the staff very approachable, kind, knowledgable and patient. The food is excellent and plentiful. The rooms are kept clean as are the public areas. Occasionally there is a smell of urine which is hard to keep on top of, we are aware laundry is efficient. We feel my mother is well looked
after.

Reply from Eme Cameron, Home Manager at St Lauras Care Home

Thank you for your honest feedback, this is vital for us. I am sorry that this is the case and we have shared this feedback with the team. Mum is a special lady and we are pleased to have her as part of our home.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has now been a resident for 6 months and we have been really pleased at how well she is. The staff have always been very sensitive to what was a very hard decision for Mum and made the transition smooth and supportive. Staff are friendly and respond to communication very well. Visiting is easy and
it is clear that Mum is cared for with patience and friendliness. Mum is not pushed into activities but there is a good range of potential events for a variety of interests. Any issues have been dealt with well. The location of the home is great for visits.

Reply from Eme Cameron, Home Manager at St Lauras Care Home

It is great to see Mum has settled into St Lauras now and with time and effort - she is trusting in us as staff. It has been a pleasure to get to know Mum and you as her family. We are ever so grateful for how supportive you have all been of us and the home. Thank you for your ongoing kindness and trust in us.


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Overall Experience  Overall Experience 5.0 out of 5

Both my mum and dad, who have dementia, came to St Lauras nearly a year ago.
I am just so very happy, reassured and comfortable with the care they both receive. They are at different stages of dementia, and therefore, receive individual care to suit them personally. I receive updates all the time so
I know exactly how they are.
I have therefore rated St Lauras accordingly.

Reply from Eme Cameron, Home Manager at St Lauras Care Home

Thank you for such a lovely review. We remember what a journey it had been for you all and how moving both parents into St Lauras was a big deal for you all. We have thoroughly enjoyed getting to know them both, their little ways and personalities, we cherish your trust in us. Thank you again. We all at St Lauras value this feedback.


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Overall Experience  Overall Experience 5.0 out of 5

From her very first day at St Lauras, my mum has been treated with so much kindness, empathy and warmth. I am so grateful to all of the team for their hard work and dedication. There is nothing I could suggest for improvement, and I have never had any reason to worry or complain about my mum's care
and experience. In addition, the friendliness and welcoming attitude towards relatives (including children and dogs!) means that there is a wonderful feeling of community that extends beyond residents. Thank you!

Reply from Eme-Gene Cameron, Home Manager at St Lauras Care Home

It is a pleasure to read this and share your comments with the staff. We are so glad to know you have so much trust and faith in us all at the home. We know that sometimes with you travelling so far away with work it can be hard for you and Mum, however, knowing we give you comfort in knowing Mum is safe and well cared for is priceless. We also love the children and animal visits. Here is to making more memories.


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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has settled very well at St Laura, she is happy and well cared for, which we can see every time we visit. All the staff are friendly and welcoming from the manager, carers, and domestic staff. Due to the language barrier, the carers go out of their way to look up phrases so that they
can communicate with her. She is engaging in the daily activities and we have often seen her singing and dancing with a carer when we visit. Her eating is a bit of an issue due to her taste buds changing and the carers often ask what her favourite foods are and accommodate accordingly. All the staff are very approachable and always greet us with a smile. Having worked in care myself, I know how care should be delivered, and so far I am very impressed and feel confident that my mother-in-law is in the right place. One of the carers stayed over their shift at 8 pm, talking to us on a visit about my mother-in-law and asking questions so she could learn more to help care for her better.

Reply from Eme Cameron, Home Manager at St Lauras Care Home

It is wonderful to see how well your Mother-in-law is settled into St Lauras, all of us have thoroughly enjoyed learning her 'lingo' - we may even be fluent soon! She is a breath of fresh air and we are so very pleased you chose St Lauras. We look forward to making more memories with you all and endeavour to continue to meet expectations. Thank you for your lovely comments, we are pleased.


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Overall Experience  Overall Experience 5.0 out of 5

My nan has been at St Laura's for over a year. I struggled at first with letting go and allowing strangers to care for her as she is my world. But over a year later she is settled and she's happy and loves all the staff. I spend a lot of time there so I do get to see what goes on day to day, this helps
me get a genuine view of how the staff are with the residents. So far I haven't come across any negativity towards any residents, they're all treated with respect and everyone is like a big family. They have regular trips out and activities. They have continental style 3 days a week (croissants/fruit ) hot breakfast most days and residents can request anything specific to their needs. My nan is always well dressed, clean and showered every day. She's always encouraged to join in with activities to try and keep her busy.
The manager is one of the most caring people I have ever met, she's always there if I need to vent and will listen to any concerns/ideas, I promise you won't regret choosing St.Laura's

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Overall Experience  Overall Experience 5.0 out of 5

We have used St Laura's Care Home several times for respite care for Mum over the last couple of years. It is such a warm and friendly atmosphere and Mum always feels so welcome as the staff are delighted to see her each time. As it was only built a few years ago, St Laura's has all the facilities Mum
needs to be comfortable. The management and staff have all been so thoughtful and caring while looking after Mum, especially with her dementia and mobility issues. It's always reassuring to know she's so well looked after when I need to take a break.

Reply from Eme Cameron, Home Manager at St Lauras Care Home

Oh, how lovely, thank you so much. We are delighted Mum enjoys her stays with us, you're right - we are always delighted to see Mum on her return. Thank you for your ongoing support, trust and investment in us each time you bring Mum to stay with us. We know how very special she is to you all and we look forward to seeing you both again very soon!


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Overall Experience  Overall Experience 5.0 out of 5

The staff at St Lauras are kind and attentive, whether it's assisting with daily tasks or simply offering a friendly smile with a cup of tea and a listening ear, they go above and beyond to ensure the comfort and well-being of all residents. The purpose-built building is clean and provides a warm and
welcoming environment for residents. My mother enjoys the cosy and comfortable communal areas which are scattered around. The grounds offer a peaceful retreat for residents to enjoy. One of the standout features of the care home is the wide range of activities available to residents. From arts and crafts to fitness classes and outings, there's something for everyone to enjoy. It's clear that a lot of thought and effort goes into planning these activities. Overall, I couldn't be more impressed with St Lauras. My mother has taken to living at what she proudly calls her home and we are extremely impressed with the caring and supportive environment she is fortunate to experience.

Reply from Eme Cameron, Home Manager at St Lauras Care Home

What a great review. Thank you so much for your kind words and great feedback. Mum has certainly made her mark on St Lauras and we couldn't imagine not having her with us now. It is great to see how well she has settled, how many friends she has made and how she keeps us on our toes. Both yours and your brother's support is priceless to us and I cannot wait for Mum to enjoy our summer activities programme.


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Overall Experience  Overall Experience 5.0 out of 5

A huge thank you to all the staff at St Lauras for the care and attention they have shown my mother-in-law since arriving there a couple of months ago.
The staff were keen to get to know her which, in turn, helped her settle in quite quickly. Seeing her get involved in the activities showed us that
she was feeling confident in her new home. This in turn made us feel confident that she was well cared for.
Staff are keen to ensure she enjoys her food and work closely with the chef, who is only too pleased to provide an alternative if she does not fancy what she ordered.
We know it’s early days for our relative but we believe the great start can only lead to a long and happy time at St Lauras. Thank you to the whole team.

Reply from Eme Cameron, Home Manager at St Lauras Care Home

It has been a wonderful journey having Mum here so far with us at St Lauras. It's lovely to see her enjoy our activity programme and venture out and about with fellow residents. We cannot thank you enough for supporting us and trusting in us all to care for your mother-in-law, it is clear how much she means to you all. We are pleased your happy with St Lauras, we look forward to making more memories with you all.


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Overall Experience  Overall Experience 5.0 out of 5

We were very impressed with how quickly the team at St Laura’s were able to accommodate our elderly aunt for two weeks respite following a hospital stay. The manager and her team were efficient, friendly and caring whilst making sure our aunt was comfortable. Our family were all made to feel welcome
in the home right from the start. Our Aunt was able to recuperate with all her medical needs being addressed and actually reviewed in a beneficial way for her. She quickly adapted to life in the care home taking delight in telling us about the quizzes or her latest hairdressing appointment. Sadly her time in care was curtailed by underlying health issues and led to an untimely hospital admittance. We received nothing but care, concern and unfortunately heart felt condolences when we lost our beloved auntie. Sometimes you meet someone who makes a real difference with positive impact-we feel this happened when we met the manager so a big thank you especially to her and also to all the team at St Laura’s.

Reply from Eme Cameron, Home Manager at St Lauras Care Home

This review is heartwarming, thank you so very much for your beautiful words. It was such a short time that your special aunt was with us - we wish it had been longer. We are however pleased that you were happy with your decision to choose St Lauras. You and your wife's love for her was priceless - You did her so very proud.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent care and compassion shown towards my Mother. Her first Christmas away from her family and the staff at St Laura's made her feel like Christmas was special. She is receiving very good personal attention and is a lot happier than when she was attempting to look after herself in her own home.

Reply from Eme Cameron, Home Manager at St Lauras Care Home

We have enjoyed Mum's journey with us here so far at St Laura's, we look forward to 2024 with her! I am sure she will continue to keep us amused, staff smiling and putting her stamp on things. She is a very special lady and we are lucky to care for her and to be part of her life. Thank you for your and your lovely wife's ongoing support of which we are so very grateful for.


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Overall Experience  Overall Experience 4.0 out of 5

My sister has been living at St Lauras for just over a year and has been looked after very well. Despite her health problems she has been enjoying the activities very much, which has settled her considerably. The meals are exceptionally good, with alternative choices. My sister certainly enjoys meal
times too with the other residents in the dining room. I visit my sister most days and have got to know all the staff very well. Everyone is so kind and always there for the residents and their families. St Lauras has a lovely atmosphere of kindness and genuine care. I am very happy to know that my sister is in good and caring hands. I also attended a dementia field session for the residents' families, which was incredibly beneficial to us all. I was very grateful for this opportunity. A big thank you to all the amazing staff at St Lauras.

Reply from Eme Cameron, Home Manager at St Lauras Care Home

It is with pleasure I read your words and share them with my team! I know how precious your sister is to you and how much trust you put into us to care for her. We are pleased that you found the relatives training session of help and look forward to seeing you attend the ones we have planned for the new year. We love seeing your smiley, warming and welcoming self when you visit and I truly thank you for your support and ongoing positivity about us here at St Laura's.


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Current Review Score: 9.8 (9.808)

Overview of Review Score

The Review Score of 9.8 (9.808) out of 10 for St Lauras Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.808 for St Lauras Care Home is calculated as follows: ( (222 Excellents x 5) + (46 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 271 Ratings = 4.808

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Lauras Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Jan 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

16 Bed Vacancies

posted 18 hours ago

Private and Local Authority Residential and Dementia Care


Awards / Recognitions (3)

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Meet the Team (1)

Eme

Eme Cameron

Job Title: Home Manager

Eme started her career in the care sector at the age of 19. She has undertaken almost every role within a home - from Domestic, Kitchen, and Care Assistant, to Senior Care Assistant and Engagement Lead. Doing so has cultivated her incredible success, as well as her most recent appointment as Home Manager at St Laura's.


From this, and as she tells all of her staff, there are no limits to progression: from responsibility and personal development to training and further education - she empowers the people around her to be the very best that they can be, regardless of their age, health or confidence. And by doing so, they in turn deliver the exceptional care that the home continues to pride itself on.


Frequently Asked Questions about St Lauras Care Home

What types of Care is St Lauras Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Lauras Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does St Lauras Care Home have?

There are 62 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at St Lauras Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Lauras Care Home to the centre of Kings Langley?

0.0 mile(s) as the crow flies, distance by road may be significantly further.