Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
Oakfield Croft has a Review Score of 9.9 (9.928) out of 10, based on 20 reviews in the last 2 years. Over all time Oakfield Croft has 48 reviews.
Review from M W (Friend of Resident) published on 20 December 2024
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Review from Annie H (Friend of Resident) published on 10 August 2024
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Review from J E (Daughter of Resident) published on 9 August 2024
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Review from Margaret W (Daughter of Resident) published on 9 August 2024
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Review from Anna L (Daughter of Resident) published on 14 June 2024
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Reply from Reviews Team, Reviews Team at Oakfield Croft
Thank you very much for taking the time to leave us feedback about your experience. At Oakfield Croft Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us positive one.
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Review from Georgina P (Daughter of Resident) published on 13 June 2024
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Reply from Reviews Team, Reviews Team at Oakfield Croft
Hi Georgina, thank you very much for taking the time to leave us feedback about your experience. At Oakfield Croft Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Louise B (Daughter of Resident) published on 29 May 2024
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Reply from Caprice Geisha, Reviews Team at Oakfield Croft
Thank you very much for taking the time to leave us feedback about your experience.At Oakfield Croft Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from J D (Niece of Resident) published on 18 April 2024
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Reply from Andrea Dunlop, Reviews Team at Oakfield Croft
Hello, thank you very much for taking the time to leave us feedback about your experience. At Oakfield Croft Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your Aunt is enjoying the activities in our home. The lifestyle team work hard to ensure there are plenty of exciting things going on for residents to enjoy. Thank you again, from the manager and the team at Oakfield Croft.
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Review from Steven H (Friend of Resident) published on 27 March 2024
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Reply from Andrea Dunlop, Reviews Team at Oakfield Croft
Hi Steven, thank you very much for taking the time to leave us feedback about your experience. At Oakfield Croft Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you again, from all the Team at Oakfield.
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Review from Jennifer R (Sister of Resident) published on 26 March 2024
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Reply from Andrea Dunlop, Reviews Team at Oakfield Croft
Hi Jennifer, thank you very much for taking the time to leave us feedback about your experience. At Oakfield Croft Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that you enjoyed the special day. It was lovely for all the staff to help to achieve this and it was an amazing day. I will pass your kind words on to all the staff here at Oakfield. Thank you for your time. Many thanks.
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Review from Kate S (Daughter of Resident) published on 26 March 2024
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Reply from Andrea Dunlop, Reviews Team at Oakfield Croft
Hi Kate, thank you very much for taking the time to leave us feedback about your experience. At Oakfield Croft Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many Thanks for your time. Kind regards.
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Review from Susie R (Daughter of Resident) published on 14 March 2024
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Reply from Reviews Team, Reviews Team at Oakfield Croft
Hi, Thank you very much for taking the time to leave us feedback about your experience and your kind words. We will share your kind words with the team at Oakfield Croft.Many Thanks, Andrea and the team at Oakfield Croft
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Review from Lesley C (Daughter of Resident) published on 14 March 2024
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Reply from Reviews Team, Reviews Team at Oakfield Croft
Thank you very much for taking the time to leave us feedback about your experience. At Oakfield Croft we set a high standard for ourselves, so we were very pleased to hear that the activities and the meals are enjoyed. The team work hard to ensure there are plenty of exciting things going on for the residents and lots of choices at meal times. Thank you again for your time and positive feedback! Many thanks.
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Review from Susan S (Niece of Resident) published on 24 January 2024
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Reply from Andrea Dunlop, Reviews Team at Oakfield Croft
Hello Susan, thank you very much for taking the time to leave us such positive feedback about your experience.
At Oakfield Croft Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thanks again; it is really appreciated.
Many thanks, the Care UK team
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Review from Sarah W (Daughter of Resident) published on 21 December 2023
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Review from A P (Daughter of Resident) published on 18 October 2023
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Reply from Andrea Dunlop, Reviews Team at Oakfield Croft
Thank you very much for taking the time to leave us feedback about your experience.
At Oakfield Croft Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Facilities
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Treated with Dignity
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Review from A H (Stepdaughter of Resident) published on 12 October 2023
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Reply from Andrea Dunlop, Reviews Team at Oakfield Croft
Hello, thank you very much for taking the time to leave us feedback about your experience.
At Oakfield Croft Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Eric R (Respite Resident) published on 17 May 2023
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Reply from Martha Piper, Reviews Team at Oakfield Croft
Hi Eric, thank you very much for taking the time to leave us feedback about your experience.
At Oakfield Croft Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, the Care UK team.
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Review from Helen M (Daughter of Resident) published on 27 March 2023
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Review from Matthew M (Son of Resident) published on 27 March 2023
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The Review Score of 9.9 (9.928) out of 10 for Oakfield Croft is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.928 for Oakfield Croft is calculated as follows: ( (221 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 237 Ratings = 4.928
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Oakfield Croft is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 20 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 May 2021
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Job Title: Customer Relations Manager
I used to work in the leisure industry as a Club Manager, overseeing the day-to-day running of the club, membership and the team. When I was looking for a role that offered more job satisfactory, this role seemed to tick all the boxes.
Moving to a new sector was a challenge at first, but has been exactly what I needed: I’m now helping older people and their families at a time when they really need help and support.
I’ve been very impressed by Care UK. There’s an amazing support structure and the organisation cares a lot about colleagues. There’s also a very clear vision for what the care we provide should look like. It’s all about supporting residents to continue living life to the full.
After a busy and productive day at Oakfield Croft I like to take my dog, Poppy, for a long walk and spend some time with my family. I also enjoy horse riding and going to the gym.
Job Title: Head Housekeeper
My background is in hotel housekeeping, but when I saw this role, I thought I’d like to use my skills and experience to help older people.
In my role, organisation is key to success. For that reason the morning is my favourite time of the day as it’s my opportunity to help my team to get organised and know what they need to achieve that day.
I love going the extra mile to ensure residents are comfortable and happy. I’m looking forward to creating a happy, close-knit Housekeeping team where colleagues are passionate about the work they do and the difference they can made to residents. I’m determined to make Oakfield Croft a comfortable home from home for residents. I look forward to meeting you in our care home in Sale very soon!
Job Title: Head Chef
I’m passionate about great food, and about helping to change the way care home catering is viewed. Care UK is a great place to work for its forward-thinking approach to food and dining for older people.
Standards are the key to success, so, coming in to the home from the start, my priorities have been to set up the kitchen properly: setting robust standards and recruiting and training a team who can meet and maintain those standards.
Quality and attention to detail are vital, and I love getting to know residents’ preferences and then creating dishes that they’ll enjoy. I’m always reading cookbooks and keeping up with the latest cooking trends, and I’m looking forward to enabling residents to enjoy their favourite meals and even try something new.
Job Title: Business Administrator
I have always been interested in the way businesses are run and, seeing how successful Care UK is, I decided to apply for the Receptionist/Administrator role when the home opened. After a year in that role, I moved into my current position as Business Administrator. When I was offered this role it showed me that a year of working hard and pushing myself to learn and develop had paid off.
My favourite part of my day is seeing the residents and making them smile. It’s very rewarding knowing that we are in this job for them. Seeing them happy makes everything worth it. Residents do become like family.
I think a good Business Administrator should be organised and empathetic, and good at multitasking. Focus, patience and a big smile help too! A lot of the role is task-oriented, but it’s also about building relationships with people. I enjoy getting to know new residents, relatives and colleagues, and I’m looking forward to helping to make Oakfield Croft as successful as it can be.
Job Title: Home Manager
I’ve worked in the care sector all my career, beginning at the tender age of 15 when I did work experience in a residential home. I then became a care assistant and worked my way up. The rest is history!
Commissioning a brand new care home is a dream for most Home Managers. You have the chance to shape everything from the team to the home’s values and standards of care. But no Home Manager can do it all by themselves. Success is all about teamwork. If colleagues are happy, then residents will be happy, so I’m looking forward to making Oakfield Croft a home where the team is positive, motivated and everyone loves what they do.
We’re focused on delivering the highest care standards in stunning surroundings at our care home in Sale. I look forward to seeing you at Oakfield Croft soon!