Oakfield Croft

1 Oakfield, Sale M33 6NB
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9.9 48 Reviews
  • Oakfield Croft, Sale
Oakfield Croft care home in Sale delivers completely personalised residential and dementia care on a short-term and permanent basis. The skilled team get to know residents' needs, interests and preferences so that they can shape all aspects of residents' care and experiences at the home.

The emphasis at Oakfield Croft is on enabling residents to continue to enjoy a wonderful lifestyle. The home has its own cinema room, hair and beauty salon, plus an inviting café where residents and visitors will be free to help themselves to a freshly brewed coffee or tea, as well as a slice of homemade cake.

Each bedroom is individually styled and furnished, with an en-suite wet room, and residents are welcome to personalise their space.

Care Provided by Oakfield Croft

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Speech Impairment
  • Stroke

Good to Know

  • Person in charge
  • Daniel Cole (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Oakfield Croft

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,678
    • Self-Funded Residential Dementia Care from £1,768
    • RESPITE Self-Funded Residential Care from £1,888
    • RESPITE Self-Funded Residential Dementia Care from £1,978
  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.


  • (these prices are only a guideline, please contact Oakfield Croft to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
Total of 48, showing 1-20
9.9

Oakfield Croft has a Review Score of 9.9 (9.928) out of 10, based on 20 reviews in the last 2 years. Over all time Oakfield Croft has 48 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

My friend moved into Oakfield in October. We had visited their company and cuppa events many times and found the staff exceptionally friendly and supportive. The rooms are nicely decorated and spotless. All staff have been immensely helpful and caring. They understand my friend's needs and they have
got to know him and his needs to enable a comfortable transition into care.

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Overall Experience  Overall Experience 5.0 out of 5

My experience with Oakfield Croft has been wonderful, it has made what can be a distressing time into a very pleasant task done with lots of thought and personalised care for my friend. Staff have done all that they can to make her most welcome, they have got to know her likes and dislikes and my friend
has settled in very quickly.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for over 18 months. Staff throughout the home know her and interact with her whenever they see her. There are numerous activities across the week as well as daily exercises. Mum especially loves it when the nursery children come in. Her weekly hairdressing appointment helps
keep her looking good. From the moment I walk in to the minute I leave the Oakfield family is welcoming, providing a safe space for Mum, lots of interaction and a very personal touch.

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Overall Experience  Overall Experience 5.0 out of 5

From the 26th of August my dad will have been at Oakfield Croft for three years and he is loving every moment of his stay. The care and love he receives from the staff, from the laundry people to the manager and everyone else in between, has been 100%. This is reciprocated by Dad who says it's home
from home. So it's a huge thank you to everyone at Oakfield Croft and Care UK.

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Overall Experience  Overall Experience 5.0 out of 5

My father has been in Oakcroft since December last year.
It was a very difficult and emotional decision to make but Andrea, Mike and the whole team were incredibly understanding, and that helped greatly.
Oakcroft is a modern, beautifully furnished Care home. The staff could not be more friendly. It
really feels like a small family/community. And as the home is not too big, it is easy to get to know everyone, including the regular family visitors. Who also become part of the support network.

Reply from Reviews Team, Reviews Team at Oakfield Croft

Thank you very much for taking the time to leave us feedback about your experience. At Oakfield Croft Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us positive one.


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Overall Experience  Overall Experience 5.0 out of 5

My dad spent a month at Oakfield Croft to give my mum respite as his primary carer. My dad was apprehensive but from the moment he arrived he settled right in. The Customer Relations Manager, Home Manager and the staff member in reception made us all very welcome. My dad was shown his room a few days
ahead and we talked about his stay. The standard of cleanliness, decor, facilities and attention to detail were wonderful. All the care team were kind, attentive and very welcoming. My dad was always treated with respect and dignity, with care needs tailored to him. My dad's difficulties were in relation to mobility. The carers encouraged him to keep walking using a wheelchair when needed. The food is also second to none. Breakfast, lunch and dinner; always varied. Small touches such as homemade cakes, cookies, fruit, hot drinks were available in the coffee shop to residents and their visitors. Early doors in the cinema room each Friday, was fun and my dad enjoyed his Gin and Tonic. We highly recommend Oakfield Croft.

Reply from Reviews Team, Reviews Team at Oakfield Croft

Hi Georgina, thank you very much for taking the time to leave us feedback about your experience. At Oakfield Croft Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Overall Experience  Overall Experience 5.0 out of 5

Oakfield Croft is an amazing place. The staff are extremely caring and understanding. They are always keen to help and improve the service. Staff are sympathetic to residents needs and feelings. It is a relief to know that Mum is being cared for as I would like, I never have to worry about her.

Reply from Caprice Geisha, Reviews Team at Oakfield Croft

Thank you very much for taking the time to leave us feedback about your experience.At Oakfield Croft Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Overall Experience  Overall Experience 5.0 out of 5

I loved Oakfield Croft from the day I first visited and the Customer relations manager showed me around. I knew my auntie would love her new home and she has thrived since moving here and looks physically better. The environment is nothing like a typical care home that I had in my mind. It is spotlessly
clean and smells fresh. When I’ve brought other relatives and friends along to visit, they’ve commented that it’s like a hotel. My auntie had a minor issue with the food in the beginning but this was soon resolved after speaking to the chef. All the staff are lovely and always make time to discuss any aspects of care, even though they’re obviously busy in their roles and work hard. One staff member in particular is passionate about the residents' daily activity timetable. In fact, when I call to speak to my auntie she’s often participating in a gentle exercise class, bingo or even flower arranging. My mind is at ease knowing my auntie is being looked after so well at Oakfield Croft and most importantly, that she is happy.

Reply from Andrea Dunlop, Reviews Team at Oakfield Croft

Hello, thank you very much for taking the time to leave us feedback about your experience. At Oakfield Croft Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your Aunt is enjoying the activities in our home. The lifestyle team work hard to ensure there are plenty of exciting things going on for residents to enjoy. Thank you again, from the manager and the team at Oakfield Croft.


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Overall Experience  Overall Experience 5.0 out of 5

My friend entered Oakfield Croft in June 2022 following her husband's death. As her attorney under an LPA I have responsibility for her care and I visit her at least twice weekly. From reception staff to carers, cleaners, nurses and management the commitment to care is excellent, is provided with a
smile, and an understanding of the problems that residents experience. The facilities are second to none, the food is varied and of high quality and always supported by daily menus that are displayed for all to see. A weekly activities schedule includes cinema, games, seated physical exercises, trips out, and external performers. The cafe is a vibrant area for residents and visitors to share cakes and coffee. Birthdays are celebrated for all. There is meticulous attention to health and welfare and to keeping family and friends fully informed. My 90-year-old friend is happy, loves her en suite room and enjoys the indoor/outdoor garden areas. Oakfield has exceeded my expectations.

Reply from Andrea Dunlop, Reviews Team at Oakfield Croft

Hi Steven, thank you very much for taking the time to leave us feedback about your experience. At Oakfield Croft Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you again, from all the Team at Oakfield.


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Overall Experience  Overall Experience 4.0 out of 5

Oakfield Croft made a special day for my brother. They arranged a visit from his ex-employer. 3 vintage police vehicles and a current riot van came together with 2 ex-police officers and 2 current PCSOs.
The customer relations manager created a display board with all his achievements. My brother loved
his special day, the police force also sent some cupcakes for everyone to enjoy. The extra touches and effort by the Oakfield staff were amazing.
This day aside I find all the staff extremely caring and accommodating. One lady accompanied my brother to the funeral of his son and took really special care of him.
All the staff from housekeeping, catering, admin and carers up to management and enrichment staff are extremely caring and helpful. The relatives meetings are very useful for us to help us understand our loved ones better and voice any concerns we may have.

Reply from Andrea Dunlop, Reviews Team at Oakfield Croft

Hi Jennifer, thank you very much for taking the time to leave us feedback about your experience. At Oakfield Croft Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that you enjoyed the special day. It was lovely for all the staff to help to achieve this and it was an amazing day. I will pass your kind words on to all the staff here at Oakfield. Thank you for your time. Many thanks.


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Overall Experience  Overall Experience 5.0 out of 5

My lovely mother has moved into this beautiful home and she couldn’t be happier. She is being well looked after in every way by a very caring and responsive team. The warmth, pure professionalism and actually being listened to and heard, gives us all the reassurance we need to know we made the best
decision.

Reply from Andrea Dunlop, Reviews Team at Oakfield Croft

Hi Kate, thank you very much for taking the time to leave us feedback about your experience. At Oakfield Croft Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many Thanks for your time. Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for three and a half years. She had dementia and significantly deteriorated over that time and passed away very recently. I cannot fault the care she was given particularly in her final 48 hours. I would like to personally thank the team working on those last two days, they
made Mum very comfortable and she just drifted away.

Reply from Reviews Team, Reviews Team at Oakfield Croft

Hi, Thank you very much for taking the time to leave us feedback about your experience and your kind words. We will share your kind words with the team at Oakfield Croft.Many Thanks, Andrea and the team at Oakfield Croft


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Overall Experience  Overall Experience 5.0 out of 5

Staff very caring. Always happy to help with anything. Mum has settled in so well and loves all the staff. The meals are excellent, always a good variety of choices. The cafe area is very good as it feels like visitors have somewhere to go. Activities great.

Reply from Reviews Team, Reviews Team at Oakfield Croft

Thank you very much for taking the time to leave us feedback about your experience. At Oakfield Croft we set a high standard for ourselves, so we were very pleased to hear that the activities and the meals are enjoyed. The team work hard to ensure there are plenty of exciting things going on for the residents and lots of choices at meal times. Thank you again for your time and positive feedback! Many thanks.


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Overall Experience  Overall Experience 5.0 out of 5

My aunt has been at Oakfield Croft for only a couple of weeks, but so far, I have to say everything has been excellent. She has dementia but is completely in denial and is very against going into residential care. The staff at Oakfield have helped us so much with the transition, and she has settled
in surprisingly quickly. We now have the peace of mind that she is safe and cannot wander, and she is comfortable, well-fed and in lovely surroundings. I can’t thank everyone enough.

Reply from Andrea Dunlop, Reviews Team at Oakfield Croft

Hello Susan, thank you very much for taking the time to leave us such positive feedback about your experience.
At Oakfield Croft Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thanks again; it is really appreciated.
Many thanks, the Care UK team


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Overall Experience  Overall Experience 5.0 out of 5

After searching for several months for a care home I was very disillusioned with what I was seeing until I visited Oakfield Croft. The minute we walked through the door we were greeted with genuine warmth and friendliness from the Oakfield Family (staff). This has continued to date, the staff of all
levels from management to housekeeping take time to chat with the residents and their families. Also impressed with how quickly the staff get to know your name when they see so many relatives and their friends. Mum has settled better than we had ever hoped for. She is a people person and enjoys giving and receiving hugs, which are plentiful, particularly from the staff within all departments.
Caring for my mum for the last two years hasn't been easy so handing over the reins for me was difficult, but now with the care and attention she is receiving, I'm enjoying quality time with mum on my visits.
Keep up the good work, I have already recommended Oakfield Croft to friends.

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Overall Experience  Overall Experience 5.0 out of 5

This summer following a couple of traumatic incidents and with ongoing cognitive decline, my mum was no longer capable or confident to live alone and needed more help than I am qualified or able to give. After reading online reviews for local care homes, Oakfield Croft Care Home stood out above the
rest. Feeling emotional and fearful for my mum's future, I first visited Oakfield myself and felt supported and reassured by what Oakfield had to offer. My mum initially stayed for respite care. The place is welcoming, safe, secure, clean, lovely rooms, good food and the staff are warm and friendly, treating Mum with respect and allowing her dignity to continue with tasks she is capable of doing. My mum has now continued to stay at Oakfield as a permanent resident. She has good days and bad days but I am learning this is the nature of dementia. The lovely staff are always there to listen to myself and Mum, resolve any issues and adjust her care as her needs change through her dementia journey.

Reply from Andrea Dunlop, Reviews Team at Oakfield Croft

Thank you very much for taking the time to leave us feedback about your experience.
At Oakfield Croft Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Overall Experience  Overall Experience 5.0 out of 5

My 94 year old stepmother came here in July 2023 and I can honestly say the care and attention she has received is superb.
All the staff from Dan the manager and everyone involved with the home are all helpful and caring. If you mention any detail however small of concern it gets rectified and dealt
with immediately.
The daily activities are great, from an armchair keepfit to fun projects on a regular basis that makes Oakfield Croft feel like a 'home from home', creating a great atmosphere.
I have no hesitation in recommending Oakfield Croft as the care given is of the highest standard. The rooms are clean, homely and well looked after and the food options are great too.
I was so worried about her before she came here, but even the medical care has been great and the whole experience has given her a new lease of life.

Reply from Andrea Dunlop, Reviews Team at Oakfield Croft

Hello, thank you very much for taking the time to leave us feedback about your experience.


At Oakfield Croft Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Overall Experience  Overall Experience 5.0 out of 5

I went to Oakfield Corft with acute leg pain for respite care, being on certain types of drugs to reduce the pain, I needed to be helped to change clothes etc, which was all done very well by carers. I was then helped to recover over three months when I could look after myself. During this time, I received
excellent attention, from basic care and food to regular exercise and drugs. A wonderful service.

Reply from Martha Piper, Reviews Team at Oakfield Croft

Hi Eric, thank you very much for taking the time to leave us feedback about your experience.
At Oakfield Croft Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, the Care UK team.


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Overall Experience  Overall Experience 5.0 out of 5

Where to begin! Our mum loved living at Oakfield Croft and always referred to it as home! The heart of a care home is its staff, and the manager has a knack for picking the very best; Mum loved all the staff and spoke of them fondly all the time - nothing was too much for them, and they always went
above and beyond! They were all so kind to Mum and to us as well; we will never forget how great they were and how happy mum was there. The home itself is beautiful and exceptionally clean, and the facilities are excellent!
Thank you so much to the manaager and his lovely team.

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Overall Experience  Overall Experience 5.0 out of 5

Our mum was a resident of Oakfield for about 18 months, and we were all wary of using any such facility for Mum, but following a short respite care stay, she absolutely loved the home and especially the staff, so we had no hesitation in placing Mum into their full-time care.

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Current Review Score: 9.9 (9.928)

Overview of Review Score

The Review Score of 9.9 (9.928) out of 10 for Oakfield Croft is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.928 for Oakfield Croft is calculated as follows: ( (221 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 237 Ratings = 4.928

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oakfield Croft is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 May 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (90)

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Meet the Team (5)

Jayne

Jayne Eyre

Job Title: Customer Relations Manager

I used to work in the leisure industry as a Club Manager, overseeing the day-to-day running of the club, membership and the team. When I was looking for a role that offered more job satisfactory, this role seemed to tick all the boxes.


Moving to a new sector was a challenge at first, but has been exactly what I needed: I’m now helping older people and their families at a time when they really need help and support.


I’ve been very impressed by Care UK. There’s an amazing support structure and the organisation cares a lot about colleagues. There’s also a very clear vision for what the care we provide should look like. It’s all about supporting residents to continue living life to the full.


After a busy and productive day at Oakfield Croft I like to take my dog, Poppy, for a long walk and spend some time with my family. I also enjoy horse riding and going to the gym.


Elaine

Elaine Clarke

Job Title: Head Housekeeper

My background is in hotel housekeeping, but when I saw this role, I thought I’d like to use my skills and experience to help older people.


In my role, organisation is key to success. For that reason the morning is my favourite time of the day as it’s my opportunity to help my team to get organised and know what they need to achieve that day.


I love going the extra mile to ensure residents are comfortable and happy. I’m looking forward to creating a happy, close-knit Housekeeping team where colleagues are passionate about the work they do and the difference they can made to residents. I’m determined to make Oakfield Croft a comfortable home from home for residents. I look forward to meeting you in our care home in Sale very soon!


Vivek

Vivek Jesudas Nayagam

Job Title: Head Chef

I’m passionate about great food, and about helping to change the way care home catering is viewed. Care UK is a great place to work for its forward-thinking approach to food and dining for older people.


Standards are the key to success, so, coming in to the home from the start, my priorities have been to set up the kitchen properly: setting robust standards and recruiting and training a team who can meet and maintain those standards.


Quality and attention to detail are vital, and I love getting to know residents’ preferences and then creating dishes that they’ll enjoy. I’m always reading cookbooks and keeping up with the latest cooking trends, and I’m looking forward to enabling residents to enjoy their favourite meals and even try something new.


Emily

Emily Coates

Job Title: Business Administrator

I have always been interested in the way businesses are run and, seeing how successful Care UK is, I decided to apply for the Receptionist/Administrator role when the home opened. After a year in that role, I moved into my current position as Business Administrator. When I was offered this role it showed me that a year of working hard and pushing myself to learn and develop had paid off.


My favourite part of my day is seeing the residents and making them smile. It’s very rewarding knowing that we are in this job for them. Seeing them happy makes everything worth it. Residents do become like family.


I think a good Business Administrator should be organised and empathetic, and good at multitasking. Focus, patience and a big smile help too! A lot of the role is task-oriented, but it’s also about building relationships with people. I enjoy getting to know new residents, relatives and colleagues, and I’m looking forward to helping to make Oakfield Croft as successful as it can be.


Daniel

Daniel Cole

Job Title: Home Manager

I’ve worked in the care sector all my career, beginning at the tender age of 15 when I did work experience in a residential home. I then became a care assistant and worked my way up. The rest is history!


Commissioning a brand new care home is a dream for most Home Managers. You have the chance to shape everything from the team to the home’s values and standards of care. But no Home Manager can do it all by themselves. Success is all about teamwork. If colleagues are happy, then residents will be happy, so I’m looking forward to making Oakfield Croft a home where the team is positive, motivated and everyone loves what they do.


We’re focused on delivering the highest care standards in stunning surroundings at our care home in Sale. I look forward to seeing you at Oakfield Croft soon!


Frequently Asked Questions about Oakfield Croft

What types of Care is Oakfield Croft registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oakfield Croft have?

There are 60 Single Rooms.

What are the Facilities & Services at Oakfield Croft?

Close to Local shops, Near Public Transport, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Oakfield Croft to the centre of Sale?

1.0 mile(s) as the crow flies, distance by road may be significantly further.