All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
Visitors are welcome at any time.
There is an on-site car park, please only park in bays marked for Country Court use.
The Grange Care Home has a Review Score of 9.9 (9.873) out of 10, based on 10 reviews in the last 2 years. Over all time The Grange Care Home has 35 reviews.
Review from B A (Wife of Resident) published on 10 April 2025
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Reply from Lijo Varghese, Home Manager at The Grange Care Home
Thank you for your lovely review of The Grange Care Home. We're so pleased your wife felt comfortable and well cared for at The Grange. It's lovely to hear the team, especially the activities staff and hairdresser, made a positive difference. We truly appreciate your feedback.
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Review from Carol C (Daughter of Resident) published on 24 October 2024
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Reply from Lijo Varghese, Home Manager at The Grange Care Home
Thank you for the kind words, much appreciated. I will pass on the valuable feedback to all the staff members who looked after your dear mum. We all miss her so much and it was a pleasure knowing her and being part of her journey for the last 4 years.
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Review from P F (Son of Resident) published on 14 August 2024
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Reply from Lijo Varghese, Home Manager at The Grange Care Home
Thank you for taking the time to write a review for The Grange Care Home, we appreciate all your comments and feedback. It is lovely to hear that you felt supported by our wonderful team here at The Grange. We will continue to improve on our service and work on any improvements to be made.
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Review from G M (Nephew of Resident) published on 29 July 2024
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Reply from Lijo Varghese, Home Manager at The Grange Care Home
Thank you for your kind review of The Grange Care Home. We appreciate all comments and feedback. We are glad to know that you were happy with the care we provide for your loved one and I will share your lovely words with the rest of the team.
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Review from J D (Daughter of Resident) published on 26 July 2024
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Reply from Lijo Varghese, Home Manager at The Grange Care Home
Thank you so much for your kind words. We are delighted to read that you are happy with the service we provide at The Grange and appreciate your valuable feedback.
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Review from Jan T (Mother-in-law of Resident) published on 27 February 2024
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Reply from Lijo Varghese, Home Manager at The Grange Care Home
Thank you for taking the time to leave a review for The Grange Care Home. We are so pleased that you are happy with our facilities, and I will share your kind words with the rest of our staff team.
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Review from Tristan S (Son of Resident) published on 21 July 2023
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Reply from Lijo Varghese, Home Manager at The Grange Care Home
Thank you for leaving such a kind review of The Grange Care Home. We are so pleased to know that you were happy with the care our staff team provided for your mum and that you enjoyed the food and activities we provided. It was an absolute pleasure to look after your mum and we value your regular visit to the home and kind words to the staff members during your visit.
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Review from Paul S (Son of Resident) published on 20 July 2023
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Reply from Lijo Varghese, Home Manager at The Grange Care Home
Thank you for your kind review of The Grange Care Home. We appreciate all comments and feedback. We are glad to know that you were happy with the care we provided for your mother and I will share your lovely words with the rest of the team.
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Review from Malcolm D (Son of Resident) published on 29 June 2023
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Reply from Chloe Kenna, Customer Relations Manager at The Grange Care Home
Thank you for taking the time to write a review for The Grange Care Home, we appreciate all your comments and feedback. It is lovely to hear that you felt supported by our wonderful team here at The Grange. Kind regards.
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Review from S B (Son of Resident) published on 21 May 2023
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Reply from Hannah Louise Mills, Senior Customer Relations Manager at The Grange Care Home
Thank you very much for taking the time to share your feedback. We are so pleased that you are happy with the care that your loved one is receiving at The Grange. I will ensure to share your feedback with the registered manager so that he can share your kind words with the team who care for your mum. All the very best.
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Review from Deborah B (Daughter of Resident) published on 16 September 2022
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Reply from Hannah Louise Mills, Senior Customer Relations Manager at The Grange Care Home
Thank you for your feedback. I will be sure to share your kind words with the team and wish you all the very best.
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Review from Gillian L (Daughter of Resident) published on 1 September 2022
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Reply from Hannah Louise Mills, Senior Customer Relations Manager at The Grange Care Home
Dear Gill, thank you so much for your kind words. I will be sure to share these with the team. We wish you all the very best for the future and please do keep in touch.
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Review from Gill U (Daughter of Resident) published on 24 June 2022
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Reply from Marie Nelson-Addy, Home Manager at The Grange Care Home
Thank you for leaving a review for The Grange Care Home, we are very pleased to hear that your mother's move to our care home has been a positive one for her and your family. It is our pleasure to care for her as part of our family here at The Grange.
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Review from M M (Respite Resident) published on 20 June 2022
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Reply from Marie Nelson-Addy, Home Manager at The Grange Care Home
Thank you for taking the time to leave a review for The Grange Care Home, it was our pleasure to care for your father during his respite stay with us and hope that we will see him back again in the future.
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Review from S S (Daughter-in-law of Resident) published on 13 June 2022
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Reply from Maria Nelson-Addy, Home Manager at The Grange Care Home
Thank you for your kind response - it is a pleasure to care for Mum here at The Grange.
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Review from Clare T (Granddaughter of Resident) published on 1 March 2022
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Reply from Maria Moore, Home Manager at The Grange Care Home
Thank you for taking the time to write a review for The Grange Care Home, we greatly appreciate your kind words and will pass your comments on to the staff team. Your grandmother is a much-loved member of our family here at The Grange.
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Review from Amanda Q (Daughter of Resident) published on 16 August 2021
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Review from Val B (Daughter of Resident) published on 27 May 2021
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Reply from Hayley Smith, Home Manager at The Grange Care Home
Thank you for taking the time to write a review for The Grange Care Home. It is our pleasure to care for your mother as part of our family here at The Grange. We are delighted that you are so pleased with our home and the care and support that we provide. We look forward to welcoming you for a drink in our pub very soon.
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Review from Carolyn L (Daughter of Resident) published on 25 May 2021
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Reply from Hayley Smith, Home Manager at The Grange Care Home
Thank you for writing a review for The Grange Care Home; we appreciate your kind words and comments. The move to a care home is always a difficult decision, and we are pleased to hear that you feel that you have found the right place for your mother; it is our pleasure to care for her as part of our family here at The Grange.
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Review from Beverley L (Daughter of Resident) published on 25 May 2021
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Reply from Hayley Smith, Home Manager at The Grange Care Home
Thank you for taking the time to leave a review for The Grange Care Home; we appreciate all comments and feedback and will pass your kind words on to the care team.
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The Review Score of 9.9 (9.873) out of 10 for The Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.873 for The Grange Care Home is calculated as follows: ( (106 Excellents x 5) + (9 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 118 Ratings = 4.873
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Grange Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 10 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 3 Mar 2022
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Job Title: Home Manager
Joined: 2022
Lijo Varghese is our Home Manager at The Grange Care Home. Lijo has been in various managerial roles in a care home setting since 2017, starting as a Clinical Nurse Manager. He has been a registered nurse since 2007 and specialised in diabetes with a growing passion to care for others. Lijo loves to see residents smile and will always be there to support his staff, residents, and family. He is excited to be our home manager and part of our wonderful team in Newport.
Job Title: Chef Manager
Ben is our Chef Manager at The Grange Care Home, Ben relishes the challenge of creating dishes that will keep residents excited to come to the dining room at mealtimes. He loves to get to know our residents likes and dislikes and will be providing the highest standards of fine dining for our residents.