The Grange Care Home

Fallow Drive, Off Bury Water Lane, Newport, Saffron Walden CB11 3RP
Submit a Review
9.9 35 Reviews
  • The Grange Care Home, Saffron Walden
The Grange Care Home accommodates up to forty residents across two floors, under the compassionate care of the manager, who brings a wealth of experience from the care sector and is passionate about delivering the highest standards of person-centred care and support.

From the moment you step into the home, you’ll be embraced by its warm and welcoming atmosphere. A new building situated in the grounds of Debden Grange Retirement Village, its facilities are superb and the highest standards of care, support, and social interaction are delivered with dignity, kindness, and compassion.

The home is designed to be exactly that – a home. For the residents who are mobile, they’re in a place to live as they would normally, with the added pleasure of having company (and no chores). For the residents in need of additional support, The Grange's facilities are exceptional, geared to the compassionate administration of individual care and support.

Each floor has its own lounge and dining areas, on the ground floor The Audley Suite opens out onto a large terrace where residents will be able to enjoy afternoon tea with their guests and visitors in the summer months. The Grange's hospitality team will be on hand to serve hot and cold beverages, delicious cakes and bakes, with snacks available around the clock.

The communal areas are light, airy and inviting spaces to socialise, sit quietly, entertain guests, or join in with group activities. The residents choose how to spend their day, just as they would at home.

Care Provided by The Grange Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Lijo Varghese (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2020
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for The Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,600
    • Self-Funded Residential Dementia Care from £1,600
    • RESPITE Self-Funded Residential Care from £1,650
    • RESPITE Self-Funded Residential Dementia Care from £1,650
  • All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.


  • (these prices are only a guideline, please contact The Grange Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors are welcome at any time.


  • Parking
  • There is an on-site car park, please only park in bays marked for Country Court use.


Total of 35, showing 1-20
9.9

The Grange Care Home has a Review Score of 9.9 (9.873) out of 10, based on 10 reviews in the last 2 years. Over all time The Grange Care Home has 35 reviews.

Overall Experience

  • 30
  • 5
  • 0
  • 0
  • 0

Date Published

35
2
5
10
25
Overall Experience  Overall Experience 4.0 out of 5

The comfort and security that The Grange gave to my wife was exemplary. Her room was always clean and tidy, being able to add a few personal items from home was beneficial to her settling in quickly. The staff were kind, caring and friendly, particularly the activities team, whose patience and activities
were very welcome and I enjoyed a trip to the garden centre for coffee and cake. The hairdresser kept her looking lovely. Although her time at The Grange was shorter than expected, we cannot fault the care she received.

Reply from Lijo Varghese, Home Manager at The Grange Care Home

Thank you for your lovely review of The Grange Care Home. We're so pleased your wife felt comfortable and well cared for at The Grange. It's lovely to hear the team, especially the activities staff and hairdresser, made a positive difference. We truly appreciate your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Our dear mother stayed at The Grange Care Home for just over four years. She considered this as her true home, with care, and attention from so many kind staff. The environment is bright, clean and homely, with lots of activities, run by enthusiastic and committed staff. I cannot praise the care team
here highly enough, my only suggestion would be; please raise their pay rates, they all deserve this in recognition of all their hard work.

Reply from Lijo Varghese, Home Manager at The Grange Care Home

Thank you for the kind words, much appreciated. I will pass on the valuable feedback to all the staff members who looked after your dear mum. We all miss her so much and it was a pleasure knowing her and being part of her journey for the last 4 years.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The Grange is excellent in all aspects of care. The care everyone provided is well beyond what we expected on arrival. Mum enjoys being made to feel so welcome and not a burden. The food is excellent but not always to Mum's liking! She needs to learn to ask for alternatives! The only problem is the
ongoing parking for visitors during the day, very frustrating for my father, otherwise really good.

Reply from Lijo Varghese, Home Manager at The Grange Care Home

Thank you for taking the time to write a review for The Grange Care Home, we appreciate all your comments and feedback. It is lovely to hear that you felt supported by our wonderful team here at The Grange. We will continue to improve on our service and work on any improvements to be made.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident at The Grange Care Home for almost three years. Although staff members have changed frequently over this time, care has continued sympathetically and professionally throughout.

Reply from Lijo Varghese, Home Manager at The Grange Care Home

Thank you for your kind review of The Grange Care Home. We appreciate all comments and feedback. We are glad to know that you were happy with the care we provide for your loved one and I will share your lovely words with the rest of the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The staff are all very friendly, smiles are great. They look after my mum really well, patient and helpful.

Reply from Lijo Varghese, Home Manager at The Grange Care Home

Thank you so much for your kind words. We are delighted to read that you are happy with the service we provide at The Grange and appreciate your valuable feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Staff very helpful. The manager is over and above - very helpful and professional. Excellent facilities. Can't fault anything. Outside gardens need attention. The resident's patio area is very nice. The Grange is situated very nicely in Newport. Lovely view from the outside front of the building.

Reply from Lijo Varghese, Home Manager at The Grange Care Home

Thank you for taking the time to leave a review for The Grange Care Home. We are so pleased that you are happy with our facilities, and I will share your kind words with the rest of our staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at The Grange Care Home for just over two and a half years, during which time she couldn’t have been looked after better. The home is beautifully equipped and extremely homely, but more importantly, it’s the carers and whole team of staff at The Grange who made her life so happy
and enriched during the time that she was with them. They really did care for her and all of the residents in every sense. The food is excellent with lots of variety and the activities at the home are fun, stimulating and really well planned and thought-out. When it came to the end, they looked after her and us amazingly well and we couldn’t have wished for a better place for her to have been. She was part of their family and they were an extended part of ours and we feel incredibly grateful to everyone at the home. Thank you!

Reply from Lijo Varghese, Home Manager at The Grange Care Home

Thank you for leaving such a kind review of The Grange Care Home. We are so pleased to know that you were happy with the care our staff team provided for your mum and that you enjoyed the food and activities we provided. It was an absolute pleasure to look after your mum and we value your regular visit to the home and kind words to the staff members during your visit.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My late mother spent nearly three years at The Grange Care Home. Our overall experience has been very positive. High quality management, very caring and competent staff, good facilities and good communications have been key. The room was lovely and kept clean. They had a difficult time in covid but
they managed it reasonably well. Staff levels dipped then but were quickly restored. My mother always felt happy and secure there and they were on top of her needs. They reacted well to her ongoing medical needs and the occasional need for interventions. We felt she was respected at all times. There were some good activities and trips - although it would have been great if there had been more of them. Overall my family are very grateful to all at The Grange Care Home and would recommend it to others.

Reply from Lijo Varghese, Home Manager at The Grange Care Home

Thank you for your kind review of The Grange Care Home. We appreciate all comments and feedback. We are glad to know that you were happy with the care we provided for your mother and I will share your lovely words with the rest of the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Mum was in The Grange Care Home for nearly four months at end of her life. She was looked after very well by all the staff who genuinely cared about her welfare. We were shown around whilst choosing a Care Home for Mum, the feel we got for the Home was backed up by what we saw and felt once she moved
in. From the Manager to Reception, Hospitality staff, Housekeeping to Carers everyone was kind, friendly and caring and respectful. Food was varied and good quality as well as plentiful, although Mum didn’t join in the activities they looked stimulating for the Residents.
The Home has a lovely family feel, our only regret is that Mum didn’t move there sooner so she could enjoy what was on offer.
I would certainly recommend this Home to other families

Reply from Chloe Kenna, Customer Relations Manager at The Grange Care Home

Thank you for taking the time to write a review for The Grange Care Home, we appreciate all your comments and feedback. It is lovely to hear that you felt supported by our wonderful team here at The Grange. Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We have been very happy with the care my mother has received.
The management and staff have been proactive to her needs and in keeping contact with us.
I would not hesitate to recommend The Grange Care Home to anyone looking for a professional and caring environment for their loved one.

Reply from Hannah Louise Mills, Senior Customer Relations Manager at The Grange Care Home

Thank you very much for taking the time to share your feedback. We are so pleased that you are happy with the care that your loved one is receiving at The Grange. I will ensure to share your feedback with the registered manager so that he can share your kind words with the team who care for your mum. All the very best.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The Grange was home to my Dad for the last 6 weeks of his life. He had delirium and it was quite a challenge to look after him. But throughout his stay, he was treated with kindness and respect and dignity. The Grange is like a 5* hotel, the facilities, the bedrooms and the delicious food. We couldn't
have asked for a better environment or more caring staff. A particular mention to the staff who were marvellous and treated my Dad, not as an old man but as a personality who had lived a full life and was deeply loved. Thank you all from the bottom of our hearts.

Reply from Hannah Louise Mills, Senior Customer Relations Manager at The Grange Care Home

Thank you for your feedback. I will be sure to share your kind words with the team and wish you all the very best.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident at The Grange after having been discharged from the hospital in April 2022 following a serious fall, firstly for respite care and then permanently when it became obvious she couldn't return home. Her well-being and her safety have been my main concerns and to that end, The
Grange and its staff have provided that safe environment, as well as excellent care and attention. She has been treated with nothing but kindness and respect from the staff who made the effort to get to know her as a person and her likes and dislikes. The menu caters for most tastes and the residents can have alternative options if the menu for a particular meal is not to their liking which is good as I know from experience, that older people can be a bit fussy at times. The Grange is bright, airy and tastefully decorated; rather like a 5-star hotel.

Reply from Hannah Louise Mills, Senior Customer Relations Manager at The Grange Care Home

Dear Gill, thank you so much for your kind words. I will be sure to share these with the team. We wish you all the very best for the future and please do keep in touch.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Having chosen the Grange to become Mum's new home, we as a family, know we made an excellent choice. The care and support she received in the first few months made Mum's move from her family home of over 40 years, easier for her to make the transition. She asked to be placed where she would have 24-hour
care and emotional support which has certainly been provided by the staff at the Grange. Now that all the Covid restrictions have been lifted, she is happier and enjoying the activities provided and making new friends.

Reply from Marie Nelson-Addy, Home Manager at The Grange Care Home

Thank you for leaving a review for The Grange Care Home, we are very pleased to hear that your mother's move to our care home has been a positive one for her and your family. It is our pleasure to care for her as part of our family here at The Grange.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff and fantastic facilities. My father needed respite care for a few weeks as I was going away. My father has never been in a care home before and was quite apprehensive. I’ve heard nothing but positive comments from him and he says that he felt he was on holiday too! Thank you for taking
such good care of him and putting me at ease with the great communication and facilitating video calls.

Reply from Marie Nelson-Addy, Home Manager at The Grange Care Home

Thank you for taking the time to leave a review for The Grange Care Home, it was our pleasure to care for your father during his respite stay with us and hope that we will see him back again in the future.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

From the initial enquiry to date, we have been so impressed with the reassurance, kindness and professionalism we have been shown. Every communication has been responded to swiftly and we are kept informed well. Most importantly, our mum has continually told us how well she is being looked after and
how kind everyone is. We love seeing the activities on Facebook - she always looks very glamorous with her regular hairdos! Thank you all!

Reply from Maria Nelson-Addy, Home Manager at The Grange Care Home

Thank you for your kind response - it is a pleasure to care for Mum here at The Grange.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

All the team at The Grange are without fail welcoming, warm and so helpful. Despite being affected by the staffing issues the industry is facing as a whole, they all work so hard to look after the residents. My grandmother was in a different home previously and since moving to The Grange, we have seen
such an improvement in her mental state, her mood and her enjoyment of life. They not only care for her well but educate her as to her condition so she understands what’s happening to her as she ages. This has made a huge difference to us all in a positive way as it has reduced her fear and confusion significantly.

Reply from Maria Moore, Home Manager at The Grange Care Home

Thank you for taking the time to write a review for The Grange Care Home, we greatly appreciate your kind words and will pass your comments on to the staff team. Your grandmother is a much-loved member of our family here at The Grange.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My Dad was one of the original, first residents to join The Grange from April 2020. What started as respite, at a really difficult time, became long term residency for Dad as he was so happy and so well cared for there. He always adored good food and the quality of what he received there was excellent.
His room and surroundings we immaculate and we so appreciated seeing him so content there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident since last November, and I cannot tell you the peace of mind it has given me knowing she is safe and well cared for, especially in these trying times. The staff are always there to help the residents and relatives, and there are always activities to keep the resident's minds
and bodies active. Mum says the food is always lovely, and nothing is too much trouble for the staff. Thank you all, and can't wait to try the Bar once reopened!

Reply from Hayley Smith, Home Manager at The Grange Care Home

Thank you for taking the time to write a review for The Grange Care Home. It is our pleasure to care for your mother as part of our family here at The Grange. We are delighted that you are so pleased with our home and the care and support that we provide. We look forward to welcoming you for a drink in our pub very soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

As a daughter who had been increasingly caring for my mum (who has dementia) for years, the crunch point eventually came (in lockdown!) and after a final difficult three months of caring and living with her, a care home became the only viable option. But of course, I was very worried that anyone other
than me would be able to give her the level of care and affection that a family member could. Yes, The Grange is luxurious - definitely- a brand new building designed with wide corridors, large bedrooms, amazing food and wonderful in-house services. The activities put on are exceptional - a beach visit (yes virtual in lockdown!) and a ‘mood room’ for gentle sensory stimulation. However, the most important thing is that every aspect of care is tailored to my mum and, I’m certain, to each resident. Kindness and compassion run through this place. Thanks to every single member of staff!

Reply from Hayley Smith, Home Manager at The Grange Care Home

Thank you for writing a review for The Grange Care Home; we appreciate your kind words and comments. The move to a care home is always a difficult decision, and we are pleased to hear that you feel that you have found the right place for your mother; it is our pleasure to care for her as part of our family here at The Grange.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

If you are reading this please do not hesitate about visiting The Grange for your loved one. My mum loves it here, the care she receives is outstanding, and she is very happy here. Accepting my mum needed to go into care was one of the hardest things I have ever had to do after caring for her as long
as I could, she initially went into another care home, and I was devastated, she hated it, I was heartbroken, but then she was transferred to The Grange, and we, as a whole family, are eternally grateful for the way the staff have looked after her and our mental well being during this very difficult pandemic - I honestly cannot praise and thank them enough. The care home is five star standard in all ways, and I could not recommend it enough. This will not be my last review - I am sure of that.

Reply from Hayley Smith, Home Manager at The Grange Care Home

Thank you for taking the time to leave a review for The Grange Care Home; we appreciate all comments and feedback and will pass your kind words on to the care team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.873)

Overview of Review Score

The Review Score of 9.9 (9.873) out of 10 for The Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.873 for The Grange Care Home is calculated as follows: ( (106 Excellents x 5) + (9 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 118 Ratings = 4.873

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Grange Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Mar 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (2)

Lijo

Lijo Varghese

Job Title: Home Manager

Joined: 2022

Lijo Varghese is our Home Manager at The Grange Care Home. Lijo has been in various managerial roles in a care home setting since 2017, starting as a Clinical Nurse Manager. He has been a registered nurse since 2007 and specialised in diabetes with a growing passion to care for others. Lijo loves to see residents smile and will always be there to support his staff, residents, and family. He is excited to be our home manager and part of our wonderful team in Newport.


Ben

Ben Morris

Job Title: Chef Manager

Ben is our Chef Manager at The Grange Care Home, Ben relishes the challenge of creating dishes that will keep residents excited to come to the dining room at mealtimes. He loves to get to know our residents likes and dislikes and will be providing the highest standards of fine dining for our residents.


Frequently Asked Questions about The Grange Care Home

What types of Care is The Grange Care Home registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Grange Care Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Grange Care Home have?

There are 40 Single Rooms.

What are the Facilities & Services at The Grange Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Grange Care Home to the centre of Saffron Walden?

3.0 mile(s) as the crow flies, distance by road may be significantly further.