All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
Visitors are welcome at any time.
There is an on-site car park, please only park in bays marked for Country Court use.
The Grange Care Home has a Review Score of 9.9 (9.873) out of 10, based on 10 reviews in the last 2 years. Over all time The Grange Care Home has 35 reviews.
Review from Martin S (Husband of Resident) published on 25 May 2021
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Reply from Hayley Smith, Home Manager at The Grange Care Home
Thank you for taking the time to leave a review for The Grange Care Home; we appreciate all comments and feedback. It's wonderful to hear how happy you are with our care of your wife.
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Review from James K (Son of Resident) published on 25 May 2021
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Reply from Hayley Smith, Home Manager at The Grange Care Home
Thank you for your kind review of The Grange Care Home; we are delighted that you are so pleased with our care of your loved one.
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Review from Selina D (Daughter of Resident) published on 25 May 2021
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Reply from Hayley Smith, Home Manager at The Grange Care Home
Thank you for taking the time to leave a review for The Grange Care Home. We appreciate all comments and feedback. We are very pleased to hear how happy you are with our care of your mother, and delighted that she has settled in so well as part of our family here at The Grange.
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Review from Katherine H (Daughter of Resident) published on 4 May 2021
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Reply from Hayley Smith, Home Manager at The Grange Care Home
Thank you for taking the time to write a review for The Grange Care Home. It was our pleasure to care for your mother as part of our family here at The Grange, and we are happy to hear that she enjoyed her time here with us.
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Review from Paul H (Son of Resident) published on 18 March 2021
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Reply from Hayley Smith, Home Manager at The Grange Care Home
Thank you for taking the time to leave a review for The Grange Care Home; we appreciate all comments and feedback. It's lovely to hear that you are so happy with our care of your loved one.
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Review from Russell S (Husband of Resident) published on 27 January 2021
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Reply from Hayley Smith, Home Manager at The Grange Care Home
Thank you for taking the time to write a lovely review for The Grange, we appreciate your kind comments. It is truly a pleasure to care for your wife as part of our family at The Grange, we look forward to a time when we can welcome you back to visit. I will pass your comments on to the staff team, they mean a lot to all of us.
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Review from Yvonne W (Daughter of Resident) published on 3 November 2020
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Review from Kelly G (Granddaughter of Resident) published on 28 October 2020
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Review from Fiona W (Daughter of Resident) published on 9 October 2020
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Review from Jill E (Daughter of Resident) published on 9 October 2020
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Review from D L (Granddaughter of Resident) published on 14 September 2020
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Reply from Hayley Smith, Home Manager at The Grange Care Home
Thank you for taking the time to leave a review for The Grange Care Home. we are delighted to hear that you are so pleased with the care of your grandmother, it's a pleasure to have her as part of our family at The Grange.
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Review from Claire J (Daughter of Resident) published on 6 July 2020
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Reply from Teresa Torres, Home Manager at The Grange Care Home
Thank you for taking the time to leave a review for The Grange Care Home. We are very pleased that your Dad is so happy with us and I will ensure that your kind words are passed on to our staff team. We look forward to seeing you soon.
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Review from Kim M (Daughter of Resident) published on 30 June 2020
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Reply from Teresa Torres, Home Manager at The Grange Care Home
Thank you for taking the time to review The Grange Care Home, we are very pleased that your mum has settled so well with us and I will pass your kind words on to the care team. We appreciate your taking the time to review us.
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Review from Lynda C (Niece of Resident) published on 28 April 2020
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Review from Emma M (Daughter of Resident) published on 9 April 2020
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The Review Score of 9.9 (9.873) out of 10 for The Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.873 for The Grange Care Home is calculated as follows: ( (106 Excellents x 5) + (9 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 118 Ratings = 4.873
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Grange Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 10 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 3 Mar 2022
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Job Title: Home Manager
Joined: 2022
Lijo Varghese is our Home Manager at The Grange Care Home. Lijo has been in various managerial roles in a care home setting since 2017, starting as a Clinical Nurse Manager. He has been a registered nurse since 2007 and specialised in diabetes with a growing passion to care for others. Lijo loves to see residents smile and will always be there to support his staff, residents, and family. He is excited to be our home manager and part of our wonderful team in Newport.
Job Title: Chef Manager
Ben is our Chef Manager at The Grange Care Home, Ben relishes the challenge of creating dishes that will keep residents excited to come to the dining room at mealtimes. He loves to get to know our residents likes and dislikes and will be providing the highest standards of fine dining for our residents.