Prior to the official opening of this brand new home, The Belmont will have a marketing suite available to visit and a helpful representative of the homes team will be able to guide enquirers through the homes' exceptional facilities and care services.
Parking is available at the home.
The Belmont has a Review Score of 9.9 (9.863) out of 10, based on 28 reviews in the last 2 years. Over all time The Belmont has 51 reviews.
Review from B P (Niece of Resident) published on 10 March 2025
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Reply from Stephanie Howard, Manager at The Belmont
Good afternoon Our team at the Belmont would like to thank you for this lovely review.
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Review from H B (Respite Resident) published on 5 February 2025
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Reply from Stephanie Howard, Manager at The Belmont
We would like to thank you for a lovely review. I will be sure to pass this on to the team at the Belmont. We hope you pop back in to see us. If there is anything we can do please let me know. Take care from all the team at the Belmont.
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Review from A G (Daughter of Resident) published on 3 February 2025
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Review from Steve C (Son-in-law of Resident) published on 12 December 2024
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Reply from Stephanie Howard, Manager at The Belmont
I would like to thank you for your review. I will pass this on to the Belmont team. We hope you have a lovely day. From the Belmont team.
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Review from David C (Son of Resident) published on 3 December 2024
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Reply from Stephanie Howard, Manager at The Belmont
Good afternoon, Thank you for this lovely review. Thank you for all ways supporting the Belmont, we are very lucky to have Dad with us.
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Review from Nicola P (Daughter of Resident) published on 28 November 2024
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Reply from Stephanie Howard, Manager at The Belmont
The team at The Belmont would like to thank you for this lovely review. We are so lucky to have Mum with us, Mum brings so much joy to us all, and I have to say Mum's suite is one of my favourites. I would like to thank you for coming to our curry night, it was a fantastic evening. Thank you for all your support from your Belmont family.
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Review from E B (Daughter of Resident) published on 5 November 2024
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Reply from Stephanie Howard, Manager at The Belmont
Good morning, I would like to thank you for this lovely review, and we are very happy Mum and Dad enjoyed their afternoon with the family.
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Review from D E (Daughter of Resident) published on 24 October 2024
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Reply from Stephanie Howard, Manager at The Belmont
Thank you so much for this lovely review, we have missed Mum so much and we as a team cannot wait for Mum to move in with us next week. We look forward to seeing you next.
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Review from Connie S (Sister-in-law of Resident) published on 16 September 2024
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Reply from Stephanie Howard, Manager at The Belmont
I would like to thank you for this lovely review. I will pass this on to The Belmont team. Have a lovely day and we look forward to seeing you soon.
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Review from Hilary H (Wife of Resident) published on 28 August 2024
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Reply from Stephanie Howard, Manager at The Belmont
Good morning Hilary. Hope you are well? It was so lovely to see you both at our 50s party last Friday. Thank you so much for this lovely review. I will pass this on to all the Staff. We look forward to seeing you Friday.
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Review from Linda P (Daughter of Resident) published on 23 August 2024
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Reply from Stephanie Howard, Manager at The Belmont
Thank you for your lovely review. I will pass this information over to the staff. We are very delighted that Dad chose The Belmont as his forever home. We all enjoy spending time with Dad.
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Review from Lorraine W (Respite Resident) published on 20 August 2024
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Reply from Stephanie Howard, Manager at The Belmont
I would like to thank you for this lovely Review. We hope to see you soon and if there is anything we can help with please let us know. Take care and all the Best From all The Team At The Belmont.
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Review from Anna O (Respite Resident) published on 6 August 2024
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Reply from Stephanie Howard, Manager at The Belmont
Good afternoon I would like to thank you for giving The Belmont this review. I Would like to invite you to come back to The Belmont for a meal with me in Private Dining. We have recently sourced local butchers and greengrocers to supply the home so you will certainly see a difference. I look forward to seeing you soon.
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Review from Dennis O (Respite Resident) published on 6 August 2024
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Reply from Stephanie Howard, Manager at The Belmont
Thank you for taking the time to complete this review. I would like to reassure you, that we have taken action on our Catering Suppliers. We look forward to seeing you soon at The Belmont.
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Review from Amanda W (Daughter of Resident) published on 5 August 2024
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Reply from Stephanie Howard, Manager at The Belmont
Thank you for this lovely review, I will share this with all staff at The Belmont.
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Review from D J (Wife of Resident) published on 3 July 2024
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Reply from Stephanie Howard, Manager at The Belmont
Thank you so much for this lovely review, I will pass this on to the staff. We miss you both already. Please feel free to pop in and see us for a coffee and cake when you pass. We look forward to seeing you both soon, and if you need anything please let us know.
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Review from Karen J (Niece of Resident) published on 25 June 2024
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Reply from Stephanie Howard, Manager at The Belmont
The Belmont Team would like to thank you for a lovely review. We are very lucky to have your Uncle with us and enjoy our charts with him each day.
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Review from J G (Niece of Resident) published on 13 June 2024
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Reply from Stephanie Howard, Manager at The Belmont
Thank you for a lovely review, I will pass this on to all the staff at the Belmont.
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Review from Rhoda W (Daughter-in-law of Resident) published on 20 May 2024
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Reply from Stephanie Howard, Manager at The Belmont
Thank you for this lovely review. the Belmont team are very lucky to have Mum and Dad with us, so thank you. We feel they have settled in very well.
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Review from Victoria L (Daughter of Resident) published on 7 May 2024
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Reply from Sandie Preece, Manager at The Belmont
Thank you so much for your wonderful review, for the time we had your amazing mom with us was an honor and a pleasure. Such a kind heart, with a personality which made everyone smile. We also wish we had your mom with us for longer, she is missed dearly by all.
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The Review Score of 9.9 (9.863) out of 10 for The Belmont is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.863 for The Belmont is calculated as follows: ( (288 Excellents x 5) + (35 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 328 Ratings = 4.863
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Belmont is based on 28 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 28 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 20 Sep 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2022
I started my career in care at 17 as a Care Assistant. I quickly developed a deep love for the role and knew that this was the career path I wanted to pursue. I went on to complete my NVQ Level 2 in Health and Social Care and enjoyed it so much that I continued with my NVQ Level 3.
I have been working at The Belmont since it opened in January 2022. I started as a Care Team Leader and was given the opportunity to become the Deputy Home Manager in August 2022. I have always taken pride in my work and am always eager to learn more.
In April 2024, I was given the chance to become the Registered Home Manager. I absolutely love working at The Belmont, where we truly feel like one big family. I am dedicated to doing my best for both my residents and my team, and I feel fortunate to spend each day with such incredible people.
Outside of work, I spend most of my time on the sidelines of a football pitch, cheering on my son, who plays for Worcester City.
Job Title: Deputy Home Manager
Joined: 2022
I began my career in catering as a full-time chef. After having my two daughters, I found my passion when I started working in the care sector.
I joined The Belmont in January 2022 as a Care Assistant and progressed to a Care Team Leader role while completing my NVQ 3 in Health and Social Care.
My dedication to my role and our residents was recognised, and from this, I was offered the position of Deputy Home Manager. In my spare time, I enjoy spending time with my daughters, shopping, and jogging.
Job Title: Customer Relations Manager
Joined: 2024
I am the Customer Relations Manager at The Belmont Care Home.
I have been in the care industry for many years with the odd break to try something new and have done a variety of roles from Care assistant, domestic assistant, team leader and front of house within the care sector.
I have a passion for exceptional customer service and have excelled in this within the care industry as well as other sectors too. I enjoy delivering service with a smile and enjoy helping others while offering reassurance and advice making me very approachable for others.
I started at The Belmont in June 2024 and have enjoyed getting to know the team and the lovely residents we have here already.
I am looking forward to watching it grow and being part of this home!
Job Title: Business Administrator
Joined: 2022
I am the Business Administrator for the Belmont.
I joined the Belmont Team right from the very beginning in January 2022. Previously my career was in Travel & Tourism, so I was new to the Care Industry, and I have learnt so much over the past few years.
I feel both Industries require the highest standard of Customer Service, and I am certainly an advocate for this. I am full of respect and admiration for all our staff members in all departments, who demonstrate daily, their skills and dedication, ensuring our lovely residents receive the best attention and care and are treated with such respect and kindness.
I love my role and consider it a privilege to be here, using my administration skills to support, residents, families and staff.
Job Title: Lifestyle Co-ordinator
Joined: 2023
I am the Lifestyle Co-ordinator at The Belmont. I’ve been in my role since November 2023. Previously to this I worked in Coach Education at a local College for over 20 years before working for the Worcestershire Football Association.
I have always had a passion for helping people and helping them to have the best lives possible and that is no different at The Belmont where we pride ourselves on giving our residents the best daily lifestyle we can.
Away from work I enjoy most sports and spending time with my family.
Job Title: Host
Joined: 2023
I have been working as a host at The Belmont for 11 months. I genuinely enjoy every aspect of my job and take pride in being compassionate and respectful toward our residents. Talking with them and listening to their stories is one of the highlights of my day.
Outside of work, I’m a big football fan and support Tottenham—watching the matches is one of my favourite pastimes.
Job Title: Dementia Champion
Hi, I’m Jess! My role as a Dementia Champion means that I can make a positive difference to our residents within their daily lives.
I am passionate about my job and enjoy building amazing bonds with the people in our care. I have always had a strong desire to help others and being able to make a significant difference makes me very happy.
Job Title: Dementia Champion
Hi, I am Graham! I am passionate about my role as a Dementia Champion.
I aim to be a good role model to staff, offering them help, guidance and support and extending this help to residents families too.
Together we can create a positive environment for our residents living with Dementia.