Prior to the official opening of this brand new home, The Belmont will have a marketing suite available to visit and a helpful representative of the homes team will be able to guide enquirers through the homes' exceptional facilities and care services.
Parking is available at the home.
The Belmont has a Review Score of 9.9 (9.863) out of 10, based on 28 reviews in the last 2 years. Over all time The Belmont has 51 reviews.
Review from L Q (Daughter of Resident) published on 21 February 2024
Submitted via Website •
Report
Reply from Sandie Preece, Manager at The Belmont
Thank you for your lovely feedback and for completing a review for The Belmont, it was such a pleasure to have mom with us until she felt well enough to go home. Remember we are always here for you for any support required, always welcome for a coffee.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L B (Friend of Resident) published on 19 January 2024
Submitted via Website •
Report
Reply from Sandie Preece, Manager at The Belmont
Thank you so much for your lovely review, I am so pleased you enjoyed your visit and noticed how wonderful our home is. Please book for a meal on your next visit to try the delicious food, also I would love to meet you while you are visiting. Again, thank you, take care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael O (Son of Resident) published on 1 December 2023
Submitted via Website •
Report
Reply from Sandie Preece, Manager at The Belmont
Thank you for your kind words and wonderful feedback, this means the world to us all knowing that mom settled, she is such a pleasure to have with us and a part of our Belmont family.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul H (Son of Resident) published on 14 November 2023
Submitted via Website •
Report
Unfortunately, mum was taken ill during her stay, and had to stay in bed for a couple of days. The level of care and attention afforded to mum at this time and during the week was exceptional throughout. Mum is very traditional about the food she eats and is full of praise for the standard of meals provided at the Belmont.
Everybody working at the home is kind and caring and I know that whilst mum is in their care she will be well and truly looked after. My genuine thanks to you all.
Reply from Sandie Preece, Manager at The Belmont
Thank you for your wonderful feedback, it is always a pleasure to have mum stay with us at The Belmont. We look forward to seeing you all very soon. Always welcome.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mary R (Daughter of Resident) published on 14 November 2023
Submitted via Website •
Report
The place
Words can't say how brilliant this home is and its staff, go and see for yourselves all I can say is you won't be disappointed.
Reply from Sandie Preece, Manager at The Belmont
Thank you for your lovely words and review, it means a lot to us all at The Belmont. Dad is such a pleasure to have and brings happiness to all around the home. You are such a supportive family also.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Valerie H (Respite Resident) published on 2 October 2023
Submitted via Website •
Report
Reply from Sandie Preece, Manager at The Belmont
Thank you for your kind and wonderful words, it was such a pleasure to accommodate your stay after surgery, you are now apart of our Belmont family and you are always welcome to pop by to see us all soon. Take care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C A (Wife of Resident) published on 15 August 2023
Submitted via Website •
Report
Reply from Sandie Preece, Manager at The Belmont
Thank you so much for your kind words with your feedback, we enjoy having your husband for his breaks away, he is a delight to be around. We look forward to seeing you in September. Love from all of The Belmont Team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A B (Daughter of Resident) published on 30 June 2023
Submitted via Website •
Report
Reply from Sandie Preece, Manager at The Belmont
Thank you for your lovely feedback, your words mean the world to us. It was such an honour to care for such a wonderful caring man, I would like to thank you from myself and the team for bringing your dad to us to love and care for in his final days.
We will always be here for you all.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K M (Daughter of Resident) published on 27 February 2023
Submitted via Postal Card •
Report
Reply from Sandie Preece, Manager at The Belmont
Wow, thank you for your wonderful feedback, reading the positivity within this review just reflects how much we love our roles and our Belmont family.
Thank you from the bottom of my heart.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R T (Daughter of Resident) published on 27 February 2023
Submitted via Postal Card •
Report
Reply from Sandie Preece, Manager at The Belmont
Thank you for your wonderful review and for your lovely comments, you have become a big part of the Belmont family and we are so blessed that Dad decided to stay permanently with us all. We are so happy.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Becky L (Granddaughter of Resident) published on 27 February 2023
Submitted via Postal Card •
Report
Reply from Sandie Preece, Manager at The Belmont
Thank you for your lovely review, you have all become a part of the Belmont family and I am so happy that Dad's chosen to permanently stay with us. We will take good care of you. You are an amazing family and I am so grateful you came to The Belmont so that we care for Mom too.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Diane H (Niece of Resident) published on 21 February 2023
Submitted via Postal Card •
Report
Reply from Sandie Preece, Manager at The Belmont
Thank you, Diane, for your kind words, I will pass them over to all of the team for your wonderful review. Your auntie is the life and soul of The Belmont and she brings smiles to us all, every day.
We thank you for bringing your auntie to us a year ago for us all to love.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H H (Daughter of Resident) published on 9 February 2023
Submitted via Website •
Report
Reply from Sandie Preece, Manager at The Belmont
Thank you for your lovely review, we are so grateful we had the time that we did with Mom, amazing lady who will stay in our hearts forever. I will make sure your review is shared among the team, it will mean the world to them.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A B (Sister of Resident) published on 24 November 2022
Submitted via Postal Card •
Report
Reply from Sandie Preece, Manager at The Belmont
Thank you for your lovely review, we miss your wonderful sister dearly, she deserved nothing but the best, due to her presence in this world and all of the good things that she did for people. You are always welcome, you are still a part of our Belmont family.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dominique W (Niece of Resident) published on 15 November 2022
Submitted via Postal Card •
Report
Reply from Sandie Preece, Manager at The Belmont
Thank you so much for your wonderful review. Your auntie meant the world to us all, it was such an honour to love and care for your auntie. She is truly missed by us all.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Steve B (Private Carer of Resident) published on 25 October 2022
Submitted via Website •
Report
Reply from Sandie Preece, Manager at The Belmont
Thank you Steve for your amazing review, it makes us so proud of what we do and to be a part of our residents' care and stay. We are so looking forward to the return visit in November to be a part of our Belmont family again.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A W (Friend of Resident) published on 16 September 2022
Submitted via Postal Card •
Report
Reply from Sandie Preece, Manager at The Belmont
Thank you for your wonderful review; it means the world to us all to hear such positive, lovely reviews. We all love what we do for our amazing residents, who we love and adore dearly like our own family. They all bring so much joy to our lives, and we are all honoured to be working in their home.
Kind regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Miora C (Wife of Resident) published on 11 July 2022
Submitted via Website •
Report
Reply from Sandie Preece, Manager at The Belmont
Thank you Miora for your lovely words, we are blessed to have your husband residing with us and he brings us all so much joy. We can not wait to for the big birthday party, we will make it one to remember.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G H (Son of Resident) published on 23 June 2022
Submitted via Website •
Report
Reply from Sandie Preece, Manager at The Belmont
Hi Geoffrey, thank you for your lovely review, we are so blessed to have your mom with us in The Belmont, such a wonderful person and her smile is infectious. Thank you for bring her to us.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mark J (Son-in-law of Resident) published on 23 June 2022
Submitted via Website •
Report
Reply from Sandie Preece, Manager at The Belmont
Thank you for your review it means the world to me and my team that you are so happy and relaxed knowing that your mom is in a happy place that care for her. Thank you.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.9 (9.863) out of 10 for The Belmont is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.863 for The Belmont is calculated as follows: ( (288 Excellents x 5) + (35 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 328 Ratings = 4.863
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Belmont is based on 28 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 28 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 20 Sep 2023
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Home Manager
Joined: 2022
I started my career in care at 17 as a Care Assistant. I quickly developed a deep love for the role and knew that this was the career path I wanted to pursue. I went on to complete my NVQ Level 2 in Health and Social Care and enjoyed it so much that I continued with my NVQ Level 3.
I have been working at The Belmont since it opened in January 2022. I started as a Care Team Leader and was given the opportunity to become the Deputy Home Manager in August 2022. I have always taken pride in my work and am always eager to learn more.
In April 2024, I was given the chance to become the Registered Home Manager. I absolutely love working at The Belmont, where we truly feel like one big family. I am dedicated to doing my best for both my residents and my team, and I feel fortunate to spend each day with such incredible people.
Outside of work, I spend most of my time on the sidelines of a football pitch, cheering on my son, who plays for Worcester City.
Job Title: Deputy Home Manager
Joined: 2022
I began my career in catering as a full-time chef. After having my two daughters, I found my passion when I started working in the care sector.
I joined The Belmont in January 2022 as a Care Assistant and progressed to a Care Team Leader role while completing my NVQ 3 in Health and Social Care.
My dedication to my role and our residents was recognised, and from this, I was offered the position of Deputy Home Manager. In my spare time, I enjoy spending time with my daughters, shopping, and jogging.
Job Title: Customer Relations Manager
Joined: 2024
I am the Customer Relations Manager at The Belmont Care Home.
I have been in the care industry for many years with the odd break to try something new and have done a variety of roles from Care assistant, domestic assistant, team leader and front of house within the care sector.
I have a passion for exceptional customer service and have excelled in this within the care industry as well as other sectors too. I enjoy delivering service with a smile and enjoy helping others while offering reassurance and advice making me very approachable for others.
I started at The Belmont in June 2024 and have enjoyed getting to know the team and the lovely residents we have here already.
I am looking forward to watching it grow and being part of this home!
Job Title: Business Administrator
Joined: 2022
I am the Business Administrator for the Belmont.
I joined the Belmont Team right from the very beginning in January 2022. Previously my career was in Travel & Tourism, so I was new to the Care Industry, and I have learnt so much over the past few years.
I feel both Industries require the highest standard of Customer Service, and I am certainly an advocate for this. I am full of respect and admiration for all our staff members in all departments, who demonstrate daily, their skills and dedication, ensuring our lovely residents receive the best attention and care and are treated with such respect and kindness.
I love my role and consider it a privilege to be here, using my administration skills to support, residents, families and staff.
Job Title: Lifestyle Co-ordinator
Joined: 2023
I am the Lifestyle Co-ordinator at The Belmont. I’ve been in my role since November 2023. Previously to this I worked in Coach Education at a local College for over 20 years before working for the Worcestershire Football Association.
I have always had a passion for helping people and helping them to have the best lives possible and that is no different at The Belmont where we pride ourselves on giving our residents the best daily lifestyle we can.
Away from work I enjoy most sports and spending time with my family.
Job Title: Host
Joined: 2023
I have been working as a host at The Belmont for 11 months. I genuinely enjoy every aspect of my job and take pride in being compassionate and respectful toward our residents. Talking with them and listening to their stories is one of the highlights of my day.
Outside of work, I’m a big football fan and support Tottenham—watching the matches is one of my favourite pastimes.
Job Title: Dementia Champion
Hi, I’m Jess! My role as a Dementia Champion means that I can make a positive difference to our residents within their daily lives.
I am passionate about my job and enjoy building amazing bonds with the people in our care. I have always had a strong desire to help others and being able to make a significant difference makes me very happy.
Job Title: Dementia Champion
Hi, I am Graham! I am passionate about my role as a Dementia Champion.
I aim to be a good role model to staff, offering them help, guidance and support and extending this help to residents families too.
Together we can create a positive environment for our residents living with Dementia.