The Belmont

John Comyn Drive, Worcester WR3 7NS
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9.9 51 Reviews
  • The Belmont, Worcester
Open from February 2022, The Belmont is designed to be a stunning, state-of-the-art community for seniors in Worcester. Set over three floors, The Belmont features a Cinema, Spa Suite, Hairdressing Salon, Cocktail Bar, Exquisite Lounges, Library, Private Dining and Bistro Restaurants. Multilevel sun terraces and balconies and an open-air quadrangle provide beautiful outdoor living spaces for residents, in addition to the ground floor suites enjoying direct access to the surrounding gardens.

This highly desirable, luxury care home provides a leading, person-centred residential and dementia setting where residents are treated with dignity, respect and compassion and encouraged to maintain independence and pursue active, meaningful lives amongst friends.

Companionship and real family values are at the heart of Sanders Senior Living's ethos. The passionate, dedicated and caring team of individuals ensure residents have a gracious and fulfilled quality of life.

An experienced and compassionate care are on hand round-the-clock to provide support to ensure needs are always met. To assist in this endeavour, the home utilises Mobile Care Monitoring, an award-winning technology evidencing care delivery. The Belmont has a dedicated area for memory care, designed to enable those they care for, who may need a bit of extra support, to maintain their independence in a safe and fully supported environment.

Care Provided by The Belmont

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 74 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Stephanie Howard (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (74)
    • Single Rooms with ensuite Wet Room (74)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021

Funding & Fees Guide for The Belmont

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,450
    • RESPITE Self-Funded Residential Dementia Care from £1,450
  • (these prices are only a guideline, please contact The Belmont to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Prior to the official opening of this brand new home, The Belmont will have a marketing suite available to visit and a helpful representative of the homes team will be able to guide enquirers through the homes' exceptional facilities and care services.


  • Parking
  • Parking is available at the home.


Total of 51, showing 21-40
9.9

The Belmont has a Review Score of 9.9 (9.863) out of 10, based on 28 reviews in the last 2 years. Over all time The Belmont has 51 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Belmont for four months to recover after an operation. The staff helped me to move my mum from the hospital to Belmont, quickly, efficiently and calmly in very difficult circumstances. Everyone was extremely kind, understanding, reassuring and helpful. Just what we needed at the
time! During her stay, my mother was treated and looked after very well, she enjoyed the delicious food (which she often described as tasting 'home-cooked') and by the time mum left she was in better health than she had been for a long time. Belmont is spotlessly clean, and the staff are respectful but at the same time warm and welcoming. As a visitor, I was always welcome and treated very well by all of the staff. I would highly recommend Belmont and should mum need respite help again we will definitely be back for a second visit.

Reply from Sandie Preece, Manager at The Belmont

Thank you for your lovely feedback and for completing a review for The Belmont, it was such a pleasure to have mom with us until she felt well enough to go home. Remember we are always here for you for any support required, always welcome for a coffee.


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Overall Experience  Overall Experience 4.0 out of 5

Visited for 2 hours. Lovely, warm lounge. Would've appreciated the offer of an afternoon drink. Perhaps visitors should bring their own? Meals apparently good. Staff use walkie-talkies enabling quick, transparent, communication but made it slightly difficult hearing our own conversation. The lounge
was due cleaning so we were asked to move to an equally nice, alternative lounge. Other than the lift smell, the home is clean, spacious and looks lovely. Staff are friendly and afternoon activity was offered. Fire alarms tested. I cannot comment on the care/support nor management.

Reply from Sandie Preece, Manager at The Belmont

Thank you so much for your lovely review, I am so pleased you enjoyed your visit and noticed how wonderful our home is. Please book for a meal on your next visit to try the delicious food, also I would love to meet you while you are visiting. Again, thank you, take care.


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Overall Experience  Overall Experience 5.0 out of 5

My 97-year-old mum moved here in October 2023 and I have been impressed as to how quickly she became happy and settled in her new home. The staff are all kind and caring and mum quickly made friends with many of the residents. She is very sociable and I was concerned that in a care home environment,
she may become isolated and lonely. This is not the case and she speaks to me so enthusiastically about the regular activities and all her new friends.
The facilities are excellent with the highest quality decor and furniture. There are so many places to sit and relax when visiting. The big wide corridors, spacious bedrooms, ensuites and communal areas help to make it a safe environment for Mum and she can freely move around.
As visitors, we are always greeted warmly and treated with the utmost respect. There are two dining rooms on mum's floor and a private dining room which is perfect when the family visits. The food is also very good. Belmont is a beautiful, modern, purpose-built care home.

Reply from Sandie Preece, Manager at The Belmont

Thank you for your kind words and wonderful feedback, this means the world to us all knowing that mom settled, she is such a pleasure to have with us and a part of our Belmont family.


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Overall Experience  Overall Experience 5.0 out of 5

This is the third time that my 96 year mother has stayed at the Belmont for respite so I feel ably qualified to comment about the home and the facilities provided. On this occasion, mum was offered the opportunity to upgrade to a suite which she did. The suite was spacious with plenty of useful furniture,
a wet room and even a kitchenette, ideal for couples.


Unfortunately, mum was taken ill during her stay, and had to stay in bed for a couple of days. The level of care and attention afforded to mum at this time and during the week was exceptional throughout. Mum is very traditional about the food she eats and is full of praise for the standard of meals provided at the Belmont.


Everybody working at the home is kind and caring and I know that whilst mum is in their care she will be well and truly looked after. My genuine thanks to you all.


Reply from Sandie Preece, Manager at The Belmont

Thank you for your wonderful feedback, it is always a pleasure to have mum stay with us at The Belmont. We look forward to seeing you all very soon. Always welcome.


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Overall Experience  Overall Experience 5.0 out of 5

The Belmont is an amazing place, they have supported my dad above and beyond in every aspect. All of the staff are fantastic, and get involved in helping the residents doesn't matter what their job role is. They treat not just my dad but everyone with respect and it is a massive family.


The place

is always clean, warm and welcoming and everyone who lives there are so happy and always speaks to you when you visit. My dad is over the moon and calls the Belmont he's home.


Words can't say how brilliant this home is and its staff, go and see for yourselves all I can say is you won't be disappointed.


Reply from Sandie Preece, Manager at The Belmont

Thank you for your lovely words and review, it means a lot to us all at The Belmont. Dad is such a pleasure to have and brings happiness to all around the home. You are such a supportive family also.


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Overall Experience  Overall Experience 5.0 out of 5

I stayed at The Belmont for a week to recover from surgery. I am 82.
The management and all the staff made me so welcome, I was so well looked after. They were friendly, kind and caring. Always ready for a chat at anytime. They went above and beyond to make sure my stay was pleasant and stress-free.
My bedroom was spacious with three armchairs, good large wardrobes and an electrically operated bed to suit all my needs and a good sized wet room. Kept spotless at all times. The day lounges were beautiful with comfy chairs and sofas.
The Belmont is as good as a five-star hotel. I would highly recommend it to anyone and would use it again if the need arises.

Reply from Sandie Preece, Manager at The Belmont

Thank you for your kind and wonderful words, it was such a pleasure to accommodate your stay after surgery, you are now apart of our Belmont family and you are always welcome to pop by to see us all soon. Take care.


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Overall Experience  Overall Experience 5.0 out of 5

This was the second time my husband has been in The Belmont for respite care. The care is outstanding, the food is excellent, and the room is bright and airy with its own access to the courtyard/garden area. The staff are always on hand and willing to chat and made sure everyone enjoyed the trip out
that had been arranged, they are also very supportive of the carers as well which gives me confidence when I leave him in their care. He is booked in for future respite stays and is looking forward to his stay in 'his hotel' A very apt description of the whole place, and the attention given to everyone it is just like a 5* hotel.

Reply from Sandie Preece, Manager at The Belmont

Thank you so much for your kind words with your feedback, we enjoy having your husband for his breaks away, he is a delight to be around. We look forward to seeing you in September. Love from all of The Belmont Team.


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Overall Experience  Overall Experience 5.0 out of 5

Well you all did my dad so proud in his last days. The support you gave us all was priceless. His last days though tough and heartbreaking were amazing. The care and love you have provided will stay with us forever. I will never be able to put into words how grateful I am. I absolutely adore you all.
You are all true angels and I love you all. xxx

Reply from Sandie Preece, Manager at The Belmont

Thank you for your lovely feedback, your words mean the world to us. It was such an honour to care for such a wonderful caring man, I would like to thank you from myself and the team for bringing your dad to us to love and care for in his final days.
We will always be here for you all.


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Overall Experience  Overall Experience 5.0 out of 5

The Belmont is a large family, nothing is too much trouble. Everyone is so kind and caring. The staff and managers are more than willing to help and discuss any wishes or worries with residents and families, promoting a positive environment and good care. The Belmont is a beautiful new home, you couldn't
wish for more. Respect, dignity, empathy, support and the residents' comfort and wishes are their top priority. The food is amazing and the head chef and kitchen staff provide fresh produce and constantly think of new food/events for the residents and families. Thank you to all at The Belmont.

Reply from Sandie Preece, Manager at The Belmont

Wow, thank you for your wonderful feedback, reading the positivity within this review just reflects how much we love our roles and our Belmont family.


Thank you from the bottom of my heart.


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Overall Experience  Overall Experience 5.0 out of 5

My parents first came to The Belmont for respite care, as much for my father (Mum's carer) as for my mother who is terminally ill. Dad and I were immediately relieved by the care, concern and support offered to them both. Dad is able to spend quality time with Mum and I am confident that they are both
in safe hands. The fact that such excellent facilities are available just around the corner from me is an added bonus as I can visit them easily every day. Mum and Dad have decided to remain at The Belmont for the duration.

Reply from Sandie Preece, Manager at The Belmont

Thank you for your wonderful review and for your lovely comments, you have become a big part of the Belmont family and we are so blessed that Dad decided to stay permanently with us all. We are so happy.


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Overall Experience  Overall Experience 5.0 out of 5

Since coming to The Belmont, my grandparents have received wonderful care which has allowed them to be more focused on spending time with themselves and visitors. Originally coming for respite care for two weeks, they have extended their stay due to the excellent care and treatment they are receiving.
The focus was originally on my grandma who is receiving palliative care but the team has also focused on correcting my grandad's medication. My grandma was opposed to care before coming here, which speaks volumes about the quality of care. One of the distinguishing factors is the companionship offered by staff as well as care.

Reply from Sandie Preece, Manager at The Belmont

Thank you for your lovely review, you have all become a part of the Belmont family and I am so happy that Dad's chosen to permanently stay with us. We will take good care of you. You are an amazing family and I am so grateful you came to The Belmont so that we care for Mom too.


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Overall Experience  Overall Experience 5.0 out of 5

The Belmont is a Godsend. My aunty has been so happy since being a resident. The care is bespoke to her needs and interests and she really loves all the events and activities. She even had the opportunity to have a helicopter ride! The Belmont is like a family! The atmosphere and the staff are warm,
friendly and supportive. The chefs take great pride in cooking and serving nutritious and tasty meals. My aunt has a beautiful room. The facilities are superb. The staff are wonderful and the manager takes an interest in each resident and ensures that they are happy and have the very best of care.

Reply from Sandie Preece, Manager at The Belmont

Thank you, Diane, for your kind words, I will pass them over to all of the team for your wonderful review. Your auntie is the life and soul of The Belmont and she brings smiles to us all, every day.
We thank you for bringing your auntie to us a year ago for us all to love.


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Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of The Belmont care home for six months up until her passing away, aged 92, in January 2023. I have been deeply impressed with the staff and their practices from the start. The management team are terrific, very highly experienced, honest and always being patient and helpful
with my enquiries, keeping me informed at all times. They have a single-minded, no-compromise approach to providing the very highest standards of care. The caring and supportive staff are excellent, they are people who genuinely care about the residents' welfare, maintaining a spotlessly clean home, providing tasty and nutritious meals, friendly companionship, efficiently coping with individual personal requirements and much more, being dedicated to making the quality of life as good as can possibly be provided. Placing my mother in the care of The Belmont was a great decision that I will never need to look back on.

Reply from Sandie Preece, Manager at The Belmont

Thank you for your lovely review, we are so grateful we had the time that we did with Mom, amazing lady who will stay in our hearts forever. I will make sure your review is shared among the team, it will mean the world to them.


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Overall Experience  Overall Experience 5.0 out of 5

My sister was loved and cared for to the highest standard, as were her family members right to the end. Thank you to all the staff.

Reply from Sandie Preece, Manager at The Belmont

Thank you for your lovely review, we miss your wonderful sister dearly, she deserved nothing but the best, due to her presence in this world and all of the good things that she did for people. You are always welcome, you are still a part of our Belmont family.


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Overall Experience  Overall Experience 5.0 out of 5

Outstanding care and support for our auntie for 4.5months and for all her relatives the week before she died. Provision of accommodation coming from a long distance for her end-of-life care, together with the kindness of all the staff was a dream come true in today's world of care challenges.

Reply from Sandie Preece, Manager at The Belmont

Thank you so much for your wonderful review. Your auntie meant the world to us all, it was such an honour to love and care for your auntie. She is truly missed by us all.


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Overall Experience  Overall Experience 5.0 out of 5

The Belmont Worcester, excellent experience from arrival to departure. A week of respite care, all the staff we met were outstanding patient and encouraging, the room was immaculate and the facilities en suite were pristine, everything required was in place with lots of activities and therapies, hair
salon, nail salon etc. Warm and friendly surroundings great food and such a great team to support residents and families alike. Great big thank you to all concerned and have already booked for another week in November, again thank you.

Reply from Sandie Preece, Manager at The Belmont

Thank you Steve for your amazing review, it makes us so proud of what we do and to be a part of our residents' care and stay. We are so looking forward to the return visit in November to be a part of our Belmont family again.


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Overall Experience  Overall Experience 5.0 out of 5

Staff, home, ambience, food and environment - are all outstanding. The care from all staff is exemplary.

Reply from Sandie Preece, Manager at The Belmont

Thank you for your wonderful review; it means the world to us all to hear such positive, lovely reviews. We all love what we do for our amazing residents, who we love and adore dearly like our own family. They all bring so much joy to our lives, and we are all honoured to be working in their home.
Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

My husband has been in the Belmont since March. Now he is 93 this month, July and we are looking forward to him having a lovely birthday with the marvellous and very caring team. Unfortunately, my husband is not well but they really try to keep him happy and look after all his personal care. He is in
bed most of the time now because of his health, but they leave the door open, popping in all the while making him laugh. Because the room is home now, I would like to thank the staff for all their hard work looking after him. He has never been so well looked after in the 2 1/2 years he has been at other care homes. I would definitely recommend this care home. People need to come and have a look, it’s a lovely home and the care is excellent. Thank you.

Reply from Sandie Preece, Manager at The Belmont

Thank you Miora for your lovely words, we are blessed to have your husband residing with us and he brings us all so much joy. We can not wait to for the big birthday party, we will make it one to remember.


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Overall Experience  Overall Experience 5.0 out of 5

First impressions of this beautiful place - I was blown away. I was greeted at the front door by a lovely lady who took me through house protocol with a mask and hand sanitizer, very professional. I then met the manager of the Belmont who took us on a guided tour of the property inside and out. Everything
was stunning, proper care was provided for dementia and old age for the final years' rest. You have to come view and see it yourselves amazing place

Reply from Sandie Preece, Manager at The Belmont

Hi Geoffrey, thank you for your lovely review, we are so blessed to have your mom with us in The Belmont, such a wonderful person and her smile is infectious. Thank you for bring her to us.


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Overall Experience  Overall Experience 5.0 out of 5

Mum moved into the Belmont last week. We feel so happy, when we leave after our visits, knowing Mum is safe, secure and well looked after. All the staff are so professional and friendly and nothing is too much for them. The accommodation and food are first class and we would highly recommend the Belmont.

Reply from Sandie Preece, Manager at The Belmont

Thank you for your review it means the world to me and my team that you are so happy and relaxed knowing that your mom is in a happy place that care for her. Thank you.


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Current Review Score: 9.9 (9.863)

Overview of Review Score

The Review Score of 9.9 (9.863) out of 10 for The Belmont is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.863 for The Belmont is calculated as follows: ( (288 Excellents x 5) + (35 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 328 Ratings = 4.863

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Belmont is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Sep 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (8)

Stephanie

Stephanie Howard

Job Title: Home Manager

Joined: 2022

I started my career in care at 17 as a Care Assistant. I quickly developed a deep love for the role and knew that this was the career path I wanted to pursue. I went on to complete my NVQ Level 2 in Health and Social Care and enjoyed it so much that I continued with my NVQ Level 3.


I have been working at The Belmont since it opened in January 2022. I started as a Care Team Leader and was given the opportunity to become the Deputy Home Manager in August 2022. I have always taken pride in my work and am always eager to learn more.


In April 2024, I was given the chance to become the Registered Home Manager. I absolutely love working at The Belmont, where we truly feel like one big family. I am dedicated to doing my best for both my residents and my team, and I feel fortunate to spend each day with such incredible people.


Outside of work, I spend most of my time on the sidelines of a football pitch, cheering on my son, who plays for Worcester City.


Nicki

Nicki Brant

Job Title: Deputy Home Manager

Joined: 2022

I began my career in catering as a full-time chef. After having my two daughters, I found my passion when I started working in the care sector.


I joined The Belmont in January 2022 as a Care Assistant and progressed to a Care Team Leader role while completing my NVQ 3 in Health and Social Care.


My dedication to my role and our residents was recognised, and from this, I was offered the position of Deputy Home Manager. In my spare time, I enjoy spending time with my daughters, shopping, and jogging.


Carla

Carla Sidaway

Job Title: Customer Relations Manager

Joined: 2024

I am the Customer Relations Manager at The Belmont Care Home.


I have been in the care industry for many years with the odd break to try something new and have done a variety of roles from Care assistant, domestic assistant, team leader and front of house within the care sector.


I have a passion for exceptional customer service and have excelled in this within the care industry as well as other sectors too. I enjoy delivering service with a smile and enjoy helping others while offering reassurance and advice making me very approachable for others.


I started at The Belmont in June 2024 and have enjoyed getting to know the team and the lovely residents we have here already.


I am looking forward to watching it grow and being part of this home!


Lynda

Lynda Ballard

Job Title: Business Administrator

Joined: 2022

I am the Business Administrator for the Belmont.


I joined the Belmont Team right from the very beginning in January 2022. Previously my career was in Travel & Tourism, so I was new to the Care Industry, and I have learnt so much over the past few years.


I feel both Industries require the highest standard of Customer Service, and I am certainly an advocate for this. I am full of respect and admiration for all our staff members in all departments, who demonstrate daily, their skills and dedication, ensuring our lovely residents receive the best attention and care and are treated with such respect and kindness.


I love my role and consider it a privilege to be here, using my administration skills to support, residents, families and staff.


Mark

Mark Owen

Job Title: Lifestyle Co-ordinator

Joined: 2023

I am the Lifestyle Co-ordinator at The Belmont. I’ve been in my role since November 2023. Previously to this I worked in Coach Education at a local College for over 20 years before working for the Worcestershire Football Association.


I have always had a passion for helping people and helping them to have the best lives possible and that is no different at The Belmont where we pride ourselves on giving our residents the best daily lifestyle we can.


Away from work I enjoy most sports and spending time with my family.


Aleem

Aleem Aleem Khan

Job Title: Host

Joined: 2023

I have been working as a host at The Belmont for 11 months. I genuinely enjoy every aspect of my job and take pride in being compassionate and respectful toward our residents. Talking with them and listening to their stories is one of the highlights of my day.


Outside of work, I’m a big football fan and support Tottenham—watching the matches is one of my favourite pastimes.


Jess

Jess

Job Title: Dementia Champion

Hi, I’m Jess! My role as a Dementia Champion means that I can make a positive difference to our residents within their daily lives.


I am passionate about my job and enjoy building amazing bonds with the people in our care. I have always had a strong desire to help others and being able to make a significant difference makes me very happy.


Graham

Graham

Job Title: Dementia Champion

Hi, I am Graham! I am passionate about my role as a Dementia Champion.


I aim to be a good role model to staff, offering them help, guidance and support and extending this help to residents families too.


Together we can create a positive environment for our residents living with Dementia.