The Belmont

John Comyn Drive, Worcester WR3 7NS
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9.9 51 Reviews
  • The Belmont, Worcester
Open from February 2022, The Belmont is designed to be a stunning, state-of-the-art community for seniors in Worcester. Set over three floors, The Belmont features a Cinema, Spa Suite, Hairdressing Salon, Cocktail Bar, Exquisite Lounges, Library, Private Dining and Bistro Restaurants. Multilevel sun terraces and balconies and an open-air quadrangle provide beautiful outdoor living spaces for residents, in addition to the ground floor suites enjoying direct access to the surrounding gardens.

This highly desirable, luxury care home provides a leading, person-centred residential and dementia setting where residents are treated with dignity, respect and compassion and encouraged to maintain independence and pursue active, meaningful lives amongst friends.

Companionship and real family values are at the heart of Sanders Senior Living's ethos. The passionate, dedicated and caring team of individuals ensure residents have a gracious and fulfilled quality of life.

An experienced and compassionate care are on hand round-the-clock to provide support to ensure needs are always met. To assist in this endeavour, the home utilises Mobile Care Monitoring, an award-winning technology evidencing care delivery. The Belmont has a dedicated area for memory care, designed to enable those they care for, who may need a bit of extra support, to maintain their independence in a safe and fully supported environment.

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Care Provided by The Belmont

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 74 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Stephanie Howard (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (74)
    • Single Rooms with ensuite Wet Room (74)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021

Funding & Fees Guide for The Belmont

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,450
    • RESPITE Self-Funded Residential Dementia Care from £1,450
  • (these prices are only a guideline, please contact The Belmont to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Prior to the official opening of this brand new home, The Belmont will have a marketing suite available to visit and a helpful representative of the homes team will be able to guide enquirers through the homes' exceptional facilities and care services.


  • Parking

  • Parking is available at the home.


The Belmont Reviews (51)

Total of 51, showing 41-51
9.9

The Belmont has a Review Score of 9.9 (9.863) out of 10, based on 28 reviews in the last 2 years. Over all time The Belmont has 51 reviews.

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Review from Libby C (Wife of Resident) published on 22 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has just spent a week’s respite care in The Belmont and really enjoyed the experience. It is such a beautiful place, more like a very smart hotel, but with very caring people to look after him. It has been so nice to have a break, for both of us, knowing that he was well cared for, and nothing
is too much trouble. It has such a nice family atmosphere, and we hope to be back soon.

Reply from Sandie Preece, Manager at The Belmont

Libby, thank you for your wonderful review, it was such a pleasure and we all loved having your husband's company, such a gentleman. Hopefully, see you soon at The Dementia café. Take care.


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Review from L B (Granddaughter of Resident) published on 22 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was hesitant about having my grandma live in a nursing home until I went to visit her for the first time. All I can say is - wow! It is such a welcoming place, the staff couldn’t have been more accommodating and the home was immaculate. Knowing the resident's care is their number one priority really
puts you at ease. Very happy!

Reply from Sandie Preece, Manager at The Belmont

Thank you for your lovely review, having to see your loved one in care can be very worrying at first, but after seeing how happy they are and loved by all the staff, makes all the difference.


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Review from Stephen B (Nephew of Resident) published on 21 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and caring, the facilities at The Belmont are excellent, large rooms and corridors which make easy access to any area, all furnished to a very high standard, nothing seems to be too much trouble for the staff, when we have visited family there the staff are checking on residents
on a regular basis.

Reply from Sandie Preece, Manager at The Belmont

Thank you Stephen for your wonderful review, we really appreciate it. I will make sure all of the staff see your lovely review.


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Review from Amber W (Granddaughter of Resident) published on 13 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything about this wonderful home is brilliant! My grandma is so well looked after and everyone is more like family to her since she arrived. The services that are provided are incredible, and nothing is ever too much to ask.

Reply from Sandie Preece, Manager at The Belmont

Thank you Amber for a wonderful review, we have such amazing residents and your grandma is very special to all of us.


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Review from Helen J (Great-Niece of Resident) published on 31 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly uncle stayed at the Belmont for two weeks of respite care in April. The home is beautiful, and the rooms are all tastefully decorated and furnished. We liked the different communal areas, the outside areas and the fact that it felt more like a hotel. My uncle was made extremely welcome, enjoyed
the food, was very well cared for and thoroughly enjoyed his stay. He is moving permanently into the Belmont in a few weeks' time and is very much looking forward to his return and meeting the staff again.

Reply from Sandie Preece, Manager at The Belmont

Thank you for such a wonderful review, we cannot wait to have your uncle back with us very soon, he is a part of our Belmont family, and we have all missed him dearly.


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Review from Gillian B (Niece of Resident) published on 9 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited The Belmont after we had several chats with the Customer Relationship Manager. My aunt was already in a care home in Cheshire, recovering from a fall 12 months previous. We were looking for a care home closer to home. Aunt is now a permanent resident with a much larger bedroom and bathroom
than her previous home and paying less than the previous one. The management are great along with all the care team. We have been made to feel very welcome when we visit. Nothing is too much trouble. On arrival, the team did take an inventory of what Aunt took in, which wasn't done before. Aunt has also been out of her room, has eaten in the dining room and has a room overlooking the school. She's encouraged by the staff team to go and join in with the others. Thank you.

Reply from Tommy Fellows, Customer Relationship Manager at The Belmont

Dear Gillian, it's been a pleasure helping the family and one very special lady to explore the Home and make the permanent move. We look forward to seeing you more in the Home and continuing to support you in every way we can. See you soon and don't forget to enjoy lunch here next time you visit, as part of our inclusive offer to include families to dine with loved ones. Warm Regards, Tommy, Sandie and all the Team at The Belmont.


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Review from Jane H (Respite Resident) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently stayed at The Belmont for respite care, my husband has Alzheimer’s I am recovering from surgery and am receiving ongoing treatment and had reached a crisis point, following a family bereavement. Fortunately, the family had heard about and visited The Belmont and realising that I needed a
good rest, I booked in for two weeks having heard about the facilities on offer, facial, hairdressing, nails so easy not having to worry about care for my husband, all the benefits of a luxury hotel. I caught up on sleep and also regained strength and mobility walking along the corridors around the inner courtyard, the building is very well designed to keep you on your feet. The food was excellent. The most important asset to The Belmont is the quality of their staff who are obviously well qualified, professional, and very kind. They got me back on my feet and gave me a much-needed break. I would definitely recommend it for anybody needing a period of convalescence or simple TLC.

Reply from Tommy Fellows, Customer Relationship Manager at The Belmont

It was a pleasure to have you both in the home, we look forward to seeing you both again should you want a Retreat break. We wish all the family well and thank you for this lovely review. Please do come and see us for our Jubilee party on the 31st May. Warm regards, Tommy, Sandie and the Team.


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Review from L S (Daughter of Resident) published on 25 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents both stayed at the Belmont for respite care in March. Dad who has Alzheimer’s stayed for three weeks. Mum who is physically frail and Dad’s main carer was absolutely exhausted at the time, she stayed for two weeks it was an absolute lifesaver for her. The Belmont is brand new and absolutely
beautiful, it looks like a hotel with fabulous rooms, lovely communal areas, and great food (we were welcomed as guests at lunchtime, so we sampled the food!) Most importantly, the attention paid to my parents' care whilst they were staying was spot on - absolutely meticulous with all aspects of their care and medical needs. I think I slept better than I had for years, knowing they were so well looked after, it provided all of us with a much-needed break-it was our first experience of residential care and a really positive one, we wouldn’t hesitate to use the Belmont again.

Reply from Tommy Fellows, Customer Relationship Manager at The Belmont

It was a pleasure meeting you all and supporting your mom and dad for a much-needed Respite Retreat. You are welcome for lunch anytime and we hope a visit soon to some of the community projects we are hosting here might also be of interest. We look forward to seeing you all again in due course. Warm Regards, Tommy, Sandie and the Team.


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Review from Sally D (Daughter of Resident) published on 3 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can honestly say that finding The Belmont as a lifelong home for my mum has been an absolute blessing. The kindness and care that she is receiving is just fantastic and to see her so comfortable and happy is truly heart-warming. For us as a family, the realisation that we could no longer look after
Mum in the way that she needs and deserves and that residential care was our best option, was really tough. We struggled to come to terms with that awful phrase ‘‘putting our mum in a home’ but then we met the home manager and all our fears, anxiety and feelings of guilt were replaced with the relief that It was all going to be OK. The manager is the heart and soul of The Belmont and her ethos of love and kindness underpinning exemplary care is reflected by every single member of her staff and in every aspect of Mum’s day to day life. Her well-being is proactively looked after - medically, personally, pastorally and socially and we are fully consulted and updated at all times.

Reply from Sandie Preece, Home Manager at The Belmont

Sally, thank you for your wonderful review, it means so much to hear such amazing feedback about our wonderful home and team, it is such a pleasure to have your lovely mom residing with us. I enjoy coming into The Belmont every day to her beautiful smile and having our daily chats over a cuppa. I know the fears you all had with the thought of putting your mom into a care home, but it is nice to see you all happy and relaxed knowing that your mom is happy and content. I am so thankful you chose The Belmont so we have your mom in our lives.


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Review from Caroline W (Daughter of Resident) published on 1 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum joined the Belmont family at the beginning of February and I can honestly say that from the minute she arrived, my mum has had the most wonderful and fulfilling time. I say the Belmont family because that is exactly how it feels when you walk through the door. The kindness, care, friendliness
and support is constantly second to none, not just to our precious mum, but to all her family too. Every single member of staff give 110% and nothing is ever too much trouble. They definitely go the extra mile, every single day without fail. I would thoroughly recommend The Belmont. My mum is clearly the happiest she has been in a long time and that is thanks to these lovely people who love and care for her, on our behalf. Thank you so very much everyone at The Belmont - you are all absolute stars.

Reply from Tommy Fellows, Customer Relationship Manager at The Belmont

Dear Caroline, thank you for taking the time to review the home, we will continue to do all we can to support your mom and maximise her independence, health and wellbeing to ensure each day is special. Sandie, Tommy and The Belmont Team.


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Review from Angie O (Daughter of Resident) published on 1 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother moved into The Belmont just three weeks ago, I and all her family have seen an enormous improvement in both her physical and mental well-being. It is a joy to see her looking so well, interacting with staff and other residents and just generally being at ease, comfortable and happy.
When she arrived, she was given a wonderful welcome, which she so enjoyed. All the staff - the managers, the carers and the support staff, have all engaged with her and made her feel like a special individual, which of course she is! The care she is receiving is marvellous - every detail and need she has is attended to swiftly and with empathy and sensitivity when needed, and also in anticipation before she even asks! They have time to talk as well, which means so much to an elderly person. All our family are just delighted and thankful that she has found such a wonderful place. Thank you to all the carers and to the management for helping us to realise what we wanted for her.

Reply from Tommy Fellows, Customer Relationship Manager at The Belmont

Thank you so much for sharing this amazing feedback, we will continue to support your mom to live a full happy life at The Belmont and it's our pleasure to do all we can to make each day count. We look forward to seeing you in the home again soon. Sandie, Tommy and all the Team.


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Current Review Score: 9.9 (9.863)

Overview of Review Score

The Review Score of 9.9 (9.863) out of 10 for The Belmont is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.863 for The Belmont is calculated as follows: ( (288 Excellents x 5) + (35 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 328 Ratings = 4.863

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Belmont is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Sep 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (8)

Stephanie

Stephanie Howard

Job Title: Home Manager

Joined: 2022

I started my career in care at 17 as a Care Assistant. I quickly developed a deep love for the role and knew that this was the career path I wanted to pursue. I went on to complete my NVQ Level 2 in Health and Social Care and enjoyed it so much that I continued with my NVQ Level 3.


I have been working at The Belmont since it opened in January 2022. I started as a Care Team Leader and was given the opportunity to become the Deputy Home Manager in August 2022. I have always taken pride in my work and am always eager to learn more.


In April 2024, I was given the chance to become the Registered Home Manager. I absolutely love working at The Belmont, where we truly feel like one big family. I am dedicated to doing my best for both my residents and my team, and I feel fortunate to spend each day with such incredible people.


Outside of work, I spend most of my time on the sidelines of a football pitch, cheering on my son, who plays for Worcester City.


Nicki

Nicki Brant

Job Title: Deputy Home Manager

Joined: 2022

I began my career in catering as a full-time chef. After having my two daughters, I found my passion when I started working in the care sector.


I joined The Belmont in January 2022 as a Care Assistant and progressed to a Care Team Leader role while completing my NVQ 3 in Health and Social Care.


My dedication to my role and our residents was recognised, and from this, I was offered the position of Deputy Home Manager. In my spare time, I enjoy spending time with my daughters, shopping, and jogging.


Carla

Carla Sidaway

Job Title: Customer Relations Manager

Joined: 2024

I am the Customer Relations Manager at The Belmont Care Home.


I have been in the care industry for many years with the odd break to try something new and have done a variety of roles from Care assistant, domestic assistant, team leader and front of house within the care sector.


I have a passion for exceptional customer service and have excelled in this within the care industry as well as other sectors too. I enjoy delivering service with a smile and enjoy helping others while offering reassurance and advice making me very approachable for others.


I started at The Belmont in June 2024 and have enjoyed getting to know the team and the lovely residents we have here already.


I am looking forward to watching it grow and being part of this home!


Lynda

Lynda Ballard

Job Title: Business Administrator

Joined: 2022

I am the Business Administrator for the Belmont.


I joined the Belmont Team right from the very beginning in January 2022. Previously my career was in Travel & Tourism, so I was new to the Care Industry, and I have learnt so much over the past few years.


I feel both Industries require the highest standard of Customer Service, and I am certainly an advocate for this. I am full of respect and admiration for all our staff members in all departments, who demonstrate daily, their skills and dedication, ensuring our lovely residents receive the best attention and care and are treated with such respect and kindness.


I love my role and consider it a privilege to be here, using my administration skills to support, residents, families and staff.


Mark

Mark Owen

Job Title: Lifestyle Co-ordinator

Joined: 2023

I am the Lifestyle Co-ordinator at The Belmont. I’ve been in my role since November 2023. Previously to this I worked in Coach Education at a local College for over 20 years before working for the Worcestershire Football Association.


I have always had a passion for helping people and helping them to have the best lives possible and that is no different at The Belmont where we pride ourselves on giving our residents the best daily lifestyle we can.


Away from work I enjoy most sports and spending time with my family.


Aleem

Aleem Aleem Khan

Job Title: Host

Joined: 2023

I have been working as a host at The Belmont for 11 months. I genuinely enjoy every aspect of my job and take pride in being compassionate and respectful toward our residents. Talking with them and listening to their stories is one of the highlights of my day.


Outside of work, I’m a big football fan and support Tottenham—watching the matches is one of my favourite pastimes.


Jess

Jess

Job Title: Dementia Champion

Hi, I’m Jess! My role as a Dementia Champion means that I can make a positive difference to our residents within their daily lives.


I am passionate about my job and enjoy building amazing bonds with the people in our care. I have always had a strong desire to help others and being able to make a significant difference makes me very happy.


Graham

Graham

Job Title: Dementia Champion

Hi, I am Graham! I am passionate about my role as a Dementia Champion.


I aim to be a good role model to staff, offering them help, guidance and support and extending this help to residents families too.


Together we can create a positive environment for our residents living with Dementia.