Sedgley Court

Brick Kiln Way, Gospel End, Dudley DY3 4BA
Submit a Review
9.9 59 Reviews
  • Sedgley Court, Dudley
Sedgley Court in Dudley opened in December 2020, and has all the finishing touches you would expect from a warm and welcoming home, with luxurious social spaces, attractive décor and freely accessible, secure, gardens. All 66 bedrooms are en-suite wet rooms, promoting person-centred care in a dignified manner. Each stylish room comes with a flat screen TV, DVD player, mini fridge and wifi.

Sedgley Court is more than just a care home - it is a lifestyle choice and the next chapter in your life.

Ideal Carehomes are proud to have been awarded Large Residential Care Provider at the Laing Buisson Awards 2022

Show Sedgley Court on the Map

Care Provided by Sedgley Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Sarah McGuinness (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Sedgley Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,577

  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
  • (these prices are only a guideline, please contact Sedgley Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Sedgley Court are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking

  • Sedgley Court has plenty of onsite parking for visitors.


Sedgley Court Reviews (59)

Total of 59, showing 1-20
9.9

Sedgley Court has a Review Score of 9.9 (9.899) out of 10, based on 25 reviews in the last 2 years. Over all time Sedgley Court has 59 reviews.

Overall Experience

  • 57
  • 2
  • 0
  • 0
  • 0

Date Published

59
1
13
25
34

Review from C T (Daughter of Resident) published on 21 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum lived at Sedgley Court for just over 2 years and during that time we were impressed with the kindness of care shown to her. The staff were extremely helpful and nothing was too much trouble. Her room was very comfortable, the meals looked delicious & there were plenty of activities. I would not
hesitate to recommend Sedgley Court.

Reply from Clare Sheehan, Careline Advisor at Sedgley Court

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are very happy with the quality of care your mum received at Sedgley Court care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Valerie C (Niece of Resident) published on 30 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A couple of weeks ago I paid my second visit to Sedgley Court, my uncle and aunt. They have been in the home for reveal months now. I was very impressed with the home and it is beautifully furnished, both the lounge areas and the bedrooms. The staff are excellent, friendly and attentive and my aunt
and uncle are so happy and well cared for.

Reply from Clare Sheehan, Careline Advisor at Sedgley Court

We'd like to extend our appreciation to you for taking the time to leave us such a positive rating for Sedgley Court. Positive ratings and comments like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rhona B (Friend of Resident) published on 24 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My neighbour/friend was in Sedgley Court for a fortnight whilst his carer was on holiday. The manager was lovely and made the short stay a pleasant one for him, as did all of the staff working there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ivor B (Respite Resident) assisted by family/friend published on 24 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, I enjoyed my two-week respite care stay. Everyone you see is friendly and helpful and I was made to feel very welcome. I did get very warm on a couple of nights (it was very warm outside) and so a fan would have been useful. There was a great activities program but many things didn't go ahead
because of a lack of interest. This is why I have rated it as satisfactory. The meals were excellent. Thank you very much for looking after me so well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gary W (Brother-in-law of Resident) published on 9 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have selected this month but this review relates to the last six months. Sedgley Court is a modern bright and comfortable care home. We have heard nothing but praise for the managers, staff and facilities and from what we have seen on our visits we couldn't agree more, it's a lovely place to live.
My sister and brother-in-law enjoyed their last days at Sedgley Court and we were so grateful for the way the staff looked after them and helped them through their difficult times and would like to say a heartfelt thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anne B (Daughter of Resident) published on 28 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Sedgley Court for just over a year and he is pleased and proud to call it home. He thoroughly enjoys the activities provided and is always complimentary about the food. The staff will always go the extra mile to meet his needs whether that is organising his 90th birthday party,
accompanying him to the hospital or welcoming his friends who visit regularly. They provide care and support that is second to none and as I do not live locally this is very reassuring. I would recommend Sedgley Court to anyone looking for a residential home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Madelene B (Sister-in-law of Resident) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law first went to Sedgley Court for respite after a hospital stay but liked it so much and is now a permanent resident.
All the staff are so caring, kind and no job is too much trouble for them.
His health is so much better and that is purely down to the care he is receiving.
The premises
are very impressive, just like a 5* hotel.
The activities are enjoyed by both residents and family, and we have been to quite a few already.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J L (Daughter of Resident) published on 20 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Sedgley Court was the number one choice of care homes when looking for the best possible care. We have been happy overall with care. We would like to see an improvement in some aspects of service. The care staff are hard-working, very friendly and accommodating and we always feel welcome. Mom is very
happy at Sedgley Court, which I have recommended to many looking for a care home for relatives.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L H (Daughter of Resident) published on 20 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Sedgley Court for a couple of years now. She moved there as she has dementia and could not care for herself. We were apprehensive ( and guilty) about moving her into care even though there was no viable alternative. Honestly, it's the best thing we could have done, and, in
my opinion, the best place that she could be in. Knowing that she's in the best place she can be and knowing she will be treated with kindness and respect and her needs met is amazing reassurance.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane D (Daughter of Resident) published on 20 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident since February this year. Since then, she has really settled in and feels safe and at home. She enjoys the company of the staff and other residents and increasingly takes part in the activities, which she was reluctant to do at first.
I know that she's in safe hands with
the excellent staff, and she often comments on the lovely food. Thank you everyone concerned.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from F B (Daughter of Resident) published on 20 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad came to Sedgley Court last November. He took a little time to settle in as he suffers from dementia but now seems content and seems to get on well with the staff. I looked around at a lot of care homes before choosing this one and have been pleased with the care and support he has received.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helen T (Daughter of Resident) published on 20 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has Demetria, and she has slowly deteriorated, making it hard for her to stop at home.
We are so grateful for the staff who look after her; they make us feel welcome, and my mom says she likes it there and is happy. Couldn't fault a single thing - highly recommend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter O (Son of Resident) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just one word to describe Sedgley Court 'Excellent' in every way possible! Thank you to everyone for all your love and care for our dad, we know that he did appreciate everything that was done to make him happy with you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Clive P (Nephew of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service provided by all concerned.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Bonita P (Niece of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Impressed with the care home and staff and would not hesitate in recommending to others.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A W (Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff most helpful and caring.
Made to feel welcome.
Meals are very good and varied.
Visitors find the staff excellent.
I have a meal here with friends and residents show a caring theme.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S P (Daughter of Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Sedgley Court since December 2022. The staff, management and carers have always been very welcoming and know you by name. My mum is happy there, she feels safe, and the staff are very reassuring. She likes the food and is always offered a choice of meal. When she was taken
ill, the staff were calm and dealt with the situation well. They have a good range of activities on, although doesn't always take advantage of it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret T (Friend of Resident) published on 3 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On Tuesday the 12th of December I came to visit for the first time in Sedgley Court a very dear friend. I was very impressed with everything the home has to offer. She seemed very happy and settled with her surroundings. Together with another friend who came with me (who was also extremely impressed).
We were offered coffee and biscuits whilst our friend went on a little walkabout. A member of staff kindly sat with us and chatted as she realised how upset we were at the deterioration of our friend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dee R (Daughter of Resident) published on 1 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at the care home for over a month now due to his dementia. I recently went to the care home and I can honestly say that this care home is truly outstanding! The level of care and the warmth of the staff is second to none. A special mention to all of the team for looking after my dad
so well. All the staff are friendly, approachable and most importantly experienced.
The rooms are newly decorated, comfortable and well laid out. Dad enjoys the company of the other residents and all the residents help each other out which is so lovely to see. As a loved one who is far away, it gives me tremendous comfort knowing that Dad is well cared for by such loving people.
I highly recommend this care home.

Reply from Terri Kidd, PR Executive at Sedgley Court

Thank you for taking the time to write such a lovely review. We know that when you live a little further away, the reassurance that a loved one is safe, cared for and happy is invaluable. We are glad to be able to provide this reassurance for you and we are pleased your dad has settled in so well, making friends and enjoying all the home has to offer.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Philip W (Son of Resident) published on 30 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one of my mom arriving at Sedgley Court, I knew it was the right place for her to be. I guess like many people, Mom took time to settle having just given up her own home and moving from rural Worcestershire. The staff team, whom I can truly say I class as friends, were brilliant from day one.
They always keep us as a family informed of anything to do with Mom's care and wellbeing and have continually gone above and beyond in their care and attention to Mom's needs and desires. Everything is covered, transport provided for medical appointments, “nudges” to remind me of upcoming doctors visits or hospital trips, and some wonderful social events that Mom can get involved in. She so enjoyed the recent bingo night (though she’d tell you that she doesn’t like bingo!) which raised a fantastic amount for a very worthwhile charity. After a year at Sedgley Court, Mom is so settled there and I have nothing but praise for the home manager, front of house manager and the whole of the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.899)

Overview of Review Score

The Review Score of 9.9 (9.899) out of 10 for Sedgley Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.899 for Sedgley Court is calculated as follows: ( (270 Excellents x 5) + (24 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 297 Ratings = 4.899

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sedgley Court is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Jun 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (2)

Emma

Emma Chaffe

Job Title: Home Manager

Joined: 2024

Introducing Emma Chaffe
Home Manager at Sedgley Court, Dudley
What does ‘kindness’ mean to you?


“ensuring all residents remain included, engaged and heard- nothing is ever too much and no idea is unachievable life does not stop moving into care if anything the sky's the limit”


As a dedicated healthcare professional, Emma has gained a wealth of experience in providing care and support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents.


When asked what she enjoys most about her role, Emma remarked:


“I am always excited to see what myself and the team can achieve together. Staff and resident wellbeing is always at the front of my mind ensuring we all work together to enable all of those that live and work within our community achieve their goals”


Emma has also achieved much outside of work, with her proudest achievements being stepping out of her comfort zone for her new role and progressing her career .


Outside of work, Emma enjoys spending time with her family and dogs and also loves to travel and go to the gym.


No image found

Helen Bullock

Job Title: Care Manager

Joined: 2024

Helen is the Care Manager at Sedgley Court.


Frequently Asked Questions about Sedgley Court

What types of Care is Sedgley Court registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sedgley Court provide?

Own GP if required is an additional type of care provided.

How many Rooms does Sedgley Court have?

There are 66 Single Rooms.

What are the Facilities & Services at Sedgley Court?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sedgley Court to the centre of Dudley?

3.2 mile(s) as the crow flies, distance by road may be significantly further.