Old Sarum Manor

Rhodes Moorhouse Way, Salisbury SP4 6SA
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9.9 49 Reviews
  • Old Sarum Manor, Salisbury
Old Sarum Manor opened in 2020 with a brand new, state-of-the-art care home offering 24-hour residential and dementia care in beautifully designed surroundings and has built a strong reputation in the area as offering compassionate and professional care in hotel like surroundings, with high levels of communal space.

Its exceptional team of highly skilled and compassionate individuals has been put together to provide residents with the highest standards of care and happy lives.

The high-quality dining and wide range of resident-tailored activities form part of Old Sarum Manor’s Inclusive offering which has helped create this wonderful place to live. The home offers a bar, hairdressers, cinema, garden rooms, tea room and multiple lounges.

The home's fantastic Inclusive weekly fee of £1,545 for residential care and £1,595 for dementia care covers pretty much everything - beauty treatments, hairdressing, chiropody, having guests in to dine with you, trips, activities, newspapers, and much more. There are no hidden extras!

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Care Provided by Old Sarum Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Mike Berkley-Blezard (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2020
    • Last Refurbishment: 2020
    • Number of floors: 1

Funding & Fees Guide for Old Sarum Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,545 – £1,545
    • Self-Funded Residential Dementia Care £1,595 – £1,595

  • Our fees are Inclusive of all hotel services and care, but also for everything else, from hairdressing, chiropody and your family in for lunch to trips.
    Accept LA funding plus Top Up
  • (these prices are only a guideline, please contact Old Sarum Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Family, friends and other visitors welcome at any time and can come in for a drink or some lunch as if it was a loved one's own home


  • Parking

  • Old Sarum Manor has plenty of on-site parking


Old Sarum Manor Reviews (49)

Total of 49, showing 1-20
9.9

Old Sarum Manor has a Review Score of 9.9 (9.860) out of 10, based on 16 reviews in the last 2 years. Over all time Old Sarum Manor has 49 reviews.

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Review from H W (Daughter of Resident) published on 3 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father recently turned 91 at the care home and my sister and myself were able to join my mother and father, along with our partners for a Sunday meal. The meal and the staff who waited on us were excellent. Many thanks to everyone who made it possible.

Reply from Michael Berkley-Blezard, General Manager at Old Sarum Manor

Thank you very much for the feedback, the team and I are very pleased that you enjoyed your time in the home, and the food offered. The chefs in the home are first-rate, I will share your kind words.


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Review from G M (Friend of Resident) published on 24 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Soon visiting my dear friend during her stay at Old Sarum Manor, I was held back in shock by the look of the home and the welcome that I received from the staff. When entering the home it felt nothing like a care home more like a hotel! The staff seemed all happy and the atmosphere was so lifting.
My
friend seems to be very happy here and looking forward to the rest of her stay here.
I stayed for lunch with her and the food tasted as good as it smelt. Can't find any fault from my visit.
If I'm asked do I know of anywhere, I will not be thinking twice about recommending your beautiful home.

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Review from H C (Son of Resident) published on 14 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Old Sarum Manor (OSM) on 14th August 2024, after six months of full-time care at her home in Amesbury. Fortunately, she had already spent two weeks at Old Sarum Manor during a period of respite care, so was familiar with the culture and regime, when she arrived. She has settled in
well and seems content and comfortable. She is extremely well cared for and, as she gets to know the staff and the other residents, is feeling more and more 'at home'. We found Old Sarum Manor quite by chance, and never felt the need to explore any other option, once we had. The overall feeling of light, warmth, professionalism and genuine care that we get each time we visit, gives us all the reassurance we need that my mother is in the right place and is being looked after by a highly motivated and competent team. The icing on the cake is the extent to which we, her family, are made to feel welcome, each time we visit - Old Sarum Manor truly is a 'home from home'!

Reply from Michael Berkley-Blezard, General Manager at Old Sarum Manor

Hello and thank you for your feedback. We are very pleased that your loved one and your family's experience of the home has been so positive. We will discuss your comments at the daily handovers as we share experiences of the care and support offered. We value all comments. We are proud that your loved one is feeling Old Sarum Manor is more like their home each day.


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Review from Steven D (Son of Resident) published on 30 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent 2 weeks at Old Sarum Manor for respite care, following a short stay in the hospital. From the start of her stay to the end of her stay, all of the staff were very attentive and compassionate to her needs. The room she had was lovely, looking out onto the gardens. The menu was extensive
and well-cooked. As a family, we could not have a better experience. Thank you to all involved.

Reply from Michael Berkley-Blezard, General Manager at Old Sarum Manor

Thank you very much for the feedback regarding your loved ones stay. As a team we are very pleased that this was such a positive experience. This is what we all strive for and we really appreciate your comments. Best Wishes for the future.


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Review from Olga Y (Daughter of Resident) published on 3 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It was a great experience for my mother, she really enjoyed her stay here. Thanks for your hard work.

Reply from Michael Berkley-Blezard, General Manager at Old Sarum Manor

Thank you for your feedback. The team is really pleased that this was a great experience for your loved one. We look forward to seeing you and your mother in the future, as and when the service is required. I will pass your comments on to the team, who will appreciate your comments relating to their hard work.


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Review from Denise M (Daughter of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother originally came into the home for two weeks respite and stayed until she passed away on 1st February 2024. A couple of weeks prior to her falling so ill that she couldn't speak, she asked me if I was the one you put her into Old Sarum Manor, I replied 'Would I be in trouble if I had?' and
she said 'No, I just wanted to thank you.' I think this says it all! I want to thank all the team for the love and care they gave to my mother and for supporting me and my sisters through those last few days. Thank you all.

Reply from Michael Berkley-Blezard, General Manager at Old Sarum Manor

Thank you so very much for your kind words. It was our pleasure to care for your mother. She is greatly missed and in our hearts. I am proud of the team and of the compassion and dedication they show. We hope you feel able to visit us here at Old Sarum Manor, the whole team would love to see you in the future.


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Review from C E (Friend of Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly and helpful, both to visitors and residents. It is like going into a hotel, smart and clean, the food always reads well on the board you can see what is planned for the day/week.

Reply from Michael Berkley-Blezard, General Manager at Old Sarum Manor

Thank you very much for your feedback. This is much appreciated. Activities continue to develop as new team members start their employment in the home. I'm glad you feel the staff and care in the home is 5 star, your feedback will be shared with the team, and we will continue to develop the service.


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Review from Peter S (Son of Resident) published on 8 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother has been at Old Sarum Manor for two and a half years. Placing your relative in care is extremely harrowing but from the start Old Sarum Manor has been first class. The environment is beautiful and the staff are attentive, caring and above all are truly dedicated to the resident's needs. It's
a lovely feeling to walk away and know that my Mum is in the best possible home. No hesitation in recommending it.

Reply from Michael Berkley-Blezard, General Manager at Old Sarum Manor

Thank you so much for your feedback. As a team, we are delighted to gain such positive comments. It is a pleasure to support and care for your loved one and we are pleased that you feel able to recommend Old Sarum Manor Care Home to others.


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Review from Michael M (Nephew of Resident) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wanted to write this review as my aunt has now been in Old Sarum Manor just over 3 months. We took time to consider all the care homes in Salisbury and were delighted to find such an amazing home. The team are so professional and supportive. One of the ladies gave us great confidence when she showed
us around and we couldn’t believe how lovely it was. One of the staff members helped us understand what was on offer and made it clear that they were fully committed to ensuring all her needs would be met. From the first day she moved in her life changed for the positive, her health has improved so much due to the care and attention from the team. Two other staff members have been dedicated and have provided excellent feedback on her medication. The food is amazing and she is now eating properly and has so much fun with the staff and other residents. We want to thank all the team for the great service provided. A big thanks for giving our aunt her life back, a quote from our aunt is.“It’s like a five-star hotel”

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Review from Albert A (Resident) published on 16 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am one of the UK's most senior academic medical practitioners with 40 years of experience in senior leadership in the politics of NHS services and the practical delivery of care nationally and internationally. My beloved wife died in this him two years ago from vascular dementia. The compassion shown
to her was beyond the call of duty. I have been here convalescing after fracturing my hip with super care and support. From my professional and personal knowledge of the care sector, I know that this home is one of the very best in the South West and across the UK. It deserves the highest rating and commendation for the quality of care it gives.

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Review from M D (Granddaughter of Resident) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so grateful to all of you for the care you are giving Nana. She is happy, comfortable and has everything she could need.
The staff have all been fantastic. The home is cheerful and immaculate, and the facilities are excellent.
Thank you and God Bless you for all your work - God Bless those
in your tender care.

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Review from B C (Friend of Resident) published on 4 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent atmosphere from the moment you go in. "Lots" of friendly, professional, happy reception staff, always management, ancillary staff and nurses passing through reception - excellent vibe. The staff know residents. When we pick my friend up, we go to her room. This initial welcome/atmosphere goes
upstairs to all rooms, it seems.

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Review from Ruth P (Daughter of Resident) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

What a delightful group of staff. They are very welcoming and helpful. They all have an air of optimism with a good sense of humour.


My Mother moved into Old Sarum Manor at the end of June 2023. She had a bad fall in April. After a stay in hospital and a rehabilitation centre she moved into Old Sarum

Manor.


Mum is happy with her room with an ensuite. In fact, all the rooms have their own ensuite. They even have a room with a bath if someone prefers a bath. The rooms are light and airy.


The building is only three years old and purpose-built with all mod cons.


Mum is happy being at Old Sarum Manor which in turn makes me feel happy and confident that she is in the right care home!


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Review from Ron C (Friend of Resident) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited our friend who is a resident in this home on Tuesday 12th September. Our first impressions on entering the reception area were of a modern, light and spacious residence. Our friend's room, which had an en-suite shower room and toilet. was also very light and airy. Everywhere was exceptionally
clean and all the staff very welcoming and friendly. It is certainly somewhere we would choose for ourselves should the need arise.

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Review from R F (Daughter of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother moved into respite care in January this year after a nasty fall and a turbulent couple of weeks involving tests and help at home. Initially, it was thought that a short period involving 24-hour care was required but we extended the stay for another few weeks. Within a short period of time,
our mother improved tremendously, settling in, sleeping well for the first time in years, gaining weight and starting to communicate confidently again. She kept saying how safe and relieved she feels, not having to worry about her medication and daily responsibilities. Our mother has moved smoothly into full-time care at Old Sarum Manor which was her decision. She loves all the staff, from carers, managers, cleaners and kitchen workers, who always have time for a chat and hug. There is a general air of positivity and friendships are forged amongst residents.

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Review from Mike T (Stepson of Resident) published on 28 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following the death of my father, my stepmother suffered a somewhat protracted period of hospitalisation, and we were advised that she would not be fit enough to return to her beloved family home and that residential care was needed.
We checked out many homes in the Salisbury area, but the Old Sarum
Manor was by far the best and most appropriate for her care and well-being.
She has wonderful facilities, which are second to none and is extremely comfortable and relaxed in her new surroundings. She has everything she needs and more besides. This has been a traumatic episode in her life, but one which she has adapted to very well through the support she has received from the Old Sarum Manor.
The staff are magnificent, and nothing is ever too much for them to assist with. They are warm and friendly and, without a doubt, are prepared to go the proverbial extra mile to ensure the happiness of my stepmother. Without a doubt, this organisation has the right people in the right professions.
Well done!

Reply from Lou White, General Manager at Old Sarum Manor

Thank you so much Mike for your positive comments, which are very much appreciated by all.
It is lovely to see your mother so settled and content in her home.


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Review from M B (Wife of Resident) published on 7 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter and myself are delighted with our choice of care home for my husband. Our hope was that he would be happy and he is. The team are very caring and the atmosphere is always upbeat. The activities team work hard organising activities for everyone's different needs. The cleaners do a good job
and are always friendly, kitchen staff prepare excellent meals if my friends and I need this type of help I will look no further than Old Sarum Manor.

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Review from Kevin F (Son of Resident) published on 31 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found staff to always be helpful, upbeat and happy. Any request we ask for has always been accepted with a smile and dealt with. Facilities are plenty - particularly like the garden room with access to the grounds. Like that access is available to all floors and residents are welcome to roam. Everything
is very clean and looked after - nice modern facilities. I would have no hesitation in recommending this home to any of my nearest and dearest. Thank you for all you continue to do.

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Review from Andrew W (Son of Resident) published on 31 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here now for ten months and since her arrival has become stronger and clearer in her own mind. The level of care has been fantastic from day one.

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Review from June N (Daughter of Resident) published on 31 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has lived here for 15 marks. All of the staff are aware of her needs. She is happy and well cared for.

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Current Review Score: 9.9 (9.860)

Overview of Review Score

The Review Score of 9.9 (9.860) out of 10 for Old Sarum Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.860 for Old Sarum Manor is calculated as follows: ( (162 Excellents x 5) + (22 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 186 Ratings = 4.86

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Old Sarum Manor is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Dec 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (3)

Amanda

Amanda Harrison

Job Title: Front of House Manager

Joined: 2020

Front of house at Old Sarum Manor


Michael

Michael Berkley-Blezard

Job Title: General Manager

Joined: 2023

Michael started his career as a Care Assistant, working with the elderly over thirty years ago. This has become a vocation, supporting people to maximize their quality of life. He then went on to work with People who had experienced brain injuries, where he progressed to Senior Care Assistant, and to Deputy Manager. Michael has also worked closely with people in the community, as well as in care homes. He was promoted to Home Manager where he worked in the private sector with vulnerable adults.


Michael has continued to develop his skills and training by working in several private organisations as a Manager. He has also been a Regional Manager working for a small care group, supporting people with learning disabilities within the community. Michael has come to Old Sarum Manor after working for an organisation for eight years.


He is passionate about care and supporting people to maximise their full potential. Michael is committed to developing services and helping people to feel fulfilled, developing a sense of belonging and pride in their home.


Tanya

Tanya Doyle

Job Title: Deputy Manager

Joined: 2022

Tanya brings many years of experience to the Deputy Manager role. Tanyas career has always been care-focused, working not only in care homes but as well as in the community and the NHS. She began working for us as a Senior Care Assistant and after swiftly proving her great knowledge, she was promoted to Deputy Manager. “I really like working for OSM because it allows me the flexibility to plan ahead with the 3 days on, 3 days off schedule, and because I get to work with such a great team, I feel inspired to advance my knowledge and skills.”


Frequently Asked Questions about Old Sarum Manor

What types of Care is Old Sarum Manor registered for?

Older Person Care, Dementia, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Old Sarum Manor provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Old Sarum Manor have?

There are 66 Single Rooms.

What are the Facilities & Services at Old Sarum Manor?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Old Sarum Manor to the centre of Salisbury?

2.6 mile(s) as the crow flies, distance by road may be significantly further.