Sutton Park Grange

136 Birmingham Road, Sutton Coldfield B72 1LY
Submit a Review
9.8 76 Reviews
  • Sutton Park Grange, Sutton Coldfield
Sutton Park Grange is a luxury care home by Cinnamon Care Collection, who has been recognised as a Top 20 Most Recommended Care Home Group (2018, 2019, 2020, 2021) by carehome.co.uk, and is ideally situated along the Birmingham Road close to Sutton Coldfield town centre.

This beautiful new care home provides 56 spacious en-suite bedrooms including a community dedicated to the care of people living with dementia. For couples, or for those who would prefer additional space, there are 4 one-bedroom suites which include an en-suite bedroom, lounge and kitchenette. All ground floor rooms and suites have direct access to their own patio area and landscaped gardens, with the first and second floors boasting a number of large balconies off the communal areas. The home has been cleverly designed to make a number of smaller communities each with their own lounge and dining rooms.

Cinnamon Care Collection pride themselves on training and personal development and the Sutton Park Grange team benefit from an experienced management and training team. The home uses the latest electronic care plans with carers able to update records instantly via the Person Centred Software handsets.

The Sutton Park chefs prepare a sumptuous and varied menu and with the home boasting a private dining room, it's the perfect place for family celebrations. The dedicated activities team ensure hobbies and interests are catered for and with wonderful facilities including a cinema, café-bar plus a hair and beauty salon, there's plenty of opportunity for social interaction.

Show Sutton Park Grange on the Map

Care Provided by Sutton Park Grange

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Su Edmonds (General Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (56)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (56)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2021
    • Last Refurbishment: 2021
    • Number of floors: 3

Funding & Fees Guide for Sutton Park Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,400 – £3,000
    • Self-Funded Residential Dementia Care £1,500 – £1,550
    • RESPITE Self-Funded Residential Care £1,575 – £3,100
    • RESPITE Self-Funded Residential Dementia Care £1,600 – £1,650
  • (these prices are only a guideline, please contact Sutton Park Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Onsite parking


Sutton Park Grange Reviews (76)

Total of 76, showing 41-60
9.8

Sutton Park Grange has a Review Score of 9.8 (9.839) out of 10, based on 50 reviews in the last 2 years. Over all time Sutton Park Grange has 76 reviews.

Overall Experience

  • 70
  • 6
  • 0
  • 0
  • 0

Date Published

76
12
23
49
27

Review from Elaine C (Resident) published on 29 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Comfortable care.
Good food.

Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange

It was a pleasure to have both you and your husband stay with us after your operation, and we hope you will consider us again in the future.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Martin C (Son of Resident) published on 29 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has dementia - thankfully not too far advanced, but a series of accidents at home and the realisation on our part that she needs greater care than could be managed at home prompted us to look at Sutton Park Grange, which had been recommended by a friend. The pre-admission process was well handled
- as was the assessment of Mum's condition and needs. She took up residence in Jan '23 and was made to feel very welcome. She had a serious health issue a few days later, and the speedy intervention of the care team identified the issue and got her to the hospital - had she been at home, it might not have been a positive outcome. Since then, she has been well cared for; she is safe, the staff are friendly; the food is good; there are things to do and people to talk to. We can go and see her, and she can come out with us whenever we want. Our day-to-day concerns for her welfare are all under control.

Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange

Thank you for your positive review and recognition of the care team intervention for Mum. We are delighted that she made a speedy recovery and has settled into life here at Sutton Park Grange.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alison W (Daughter of Resident) published on 6 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad and I have been treated with nothing but kindness since he moved into Sutton Park Grange in April following a spell in hospital. The whole team are welcoming, supportive and easy to communicate with - as well as being across every detail of Dad's needs and being very helpful during the moving-in
process. I have been endlessly impressed at the range of activities on offer and the quality of accommodation and food. Despite taking some time to settle in due to his condition, he seems happy, is eating well and is starting to enjoy his new surroundings.

Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange

Thank you for such a positive review, and it is lovely to see how well Dad is settling into life here at Sutton Park Grange and enjoying life here to the full.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane H (Daughter of Resident) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Sutton Park Grange following the death of my father. She was very depressed and didn't want to eat or speak to anybody. I cannot believe the change in her! With the help of the wonderful staff and amazing chefs, she is now eating and socialising with other residents and carers.
She hasn't taken part in any activities yet. There is a good range of activities, and I'm sure with the help of the wonderful staff, she'll soon be joining in.

Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange

Thank you for taking the time to write your review; it is really appreciated.
It is lovely to see your Mum settling in here at Sutton Park Grange, chatting to other residents in the Bistro, and gradually making new friends, and she enjoyed the Coronation celebrations we had.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David S (Son of Resident) published on 26 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Going into Sutton Park Grange for two weeks was my 94-year-old mother's first experience of respite, and she was very apprehensive beforehand. However, when we arrived, the staff were very welcoming to both Mom and ourselves. Mom's first impressions were very positive. While we were settling Mom into
her room, which was beautifully appointed, complete with en-suite, several staff from various departments came and introduced themselves and welcomed Mom.
We rang after a couple of days and were reassured Mom had settled well and chatted with other residents.
When Mom came home, she could not wait to tell everyone how lovely the place was, how kind the staff were, and most importantly to her, how lovely the food was, with lots of choices.
We were really pleased with all aspects of care given to Mom, and Mom said she would be very happy to go back again in the future. We could not have asked for a better outcome.

Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange

Thank you for both choosing Sutton Park Grange for your Mum's respite stay and for taking the time to write such a wonderful review.
It was a pleasure to have your Mum to stay with us, and we look forward to welcoming her back again in a couple of months.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nick C (Son of Resident) published on 12 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, good experience. Stay was for six weeks of respite care, then Dad returned home. The staff were attentive and caring, Dad was reasonably happy but became somewhat bored. This is mainly associated with his person, but more relevant activities would have been a benefit. The exception is Dad will
return again on a respite basis.

Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange

It was a pleasure to have Dad stay with us, especially as it was at a sad time for him.
We look forward to welcoming him back for a further respite stay soon, especially as we now we have more gents living here and will aim to provide more relevant activities.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J B (Respite Resident) assisted by family/friend published on 12 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have very much enjoyed my stay here. Everyone is so helpful and kind. I would not hesitate to come again for respite care.

Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange

It was an absolute delight to have you stay with us, and we hope to welcome you back for another stay in the near future.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan W (Friend of Resident) published on 12 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the care and attention that my friend and ex-neighbour has received whilst spending a week here at Sutton Park Grange. Every attention to detail has been achieved in this wonderful care facility, the food is amazing, and all the staff are pleasant and very professional. Thanks
to all for making my friends stay so pleasurable.

Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange

Thank you for such a kind review, and it was lovely to see your friend enjoy catching up with everyone again during her stay here and a delight to have her stay with us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane H (Daughter of Resident) published on 6 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum found moving into a care home challenging, but from the start, staff have done their best to make the transition as easy as possible. She tells me the staff are all very kind and the food is good with wine with her meals if she wants it. I have observed both to be true. Mum has been at Sutton Park
since it opened. Although Mum would prefer her laundry to be done by me, I have always found it is done much more quickly than I would have done it and is beautifully ironed. The environment is clean and pleasant. A very wide range of activities are provided all day every day, and I can see from the Facebook photos Mum participates and enjoys them. As family members, we are always made to feel welcome, as is our dog, who Mum loves to see. Of special note is the intergenerational activity with preschool children, which I attend with my granddaughter. She loves the songs and games, and my mum enjoys proudly pointing out her daughter and great-granddaughter to other residents.

Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange

Thank you so much for your lovely review, in particular, about the laundry, which the housekeepers work hard to achieve, and we agree that the music classes are a weekly highlight for both the residents and children alike.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B P (Respite Resident) assisted by family/friend published on 28 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoyed my stay very much at Sutton Park Grange. The food was excellent, and the staff were very friendly and kind. My bedroom was very comfortable and overlooked the garden. I loved the visit from the ponies, which came into my bedroom and the fact that my little dog could come and visit me while
I was there. Only one criticism, my leg covering, which needs to be changed weekly, was overlooked (even though there were several reminders).

Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange

Thank you for choosing Sutton Park Grange again for another stay; it was a delight to have your little dog visit you, as we love to have our four-legged friends visit their loved ones too.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Evie H (Power of Attorney of Resident) published on 21 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My only reservations are times of personal bathing and some of the laundry care. Particularly when residents have beautiful knitwear. I know you have other residents, some very poorly, but if people like a set routine, I feel it could be arranged. I am happy to explain to someone personally.
The other
issue is the TV.

Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange

Thank you for your review, and our aim is to offer relationship-centred care to all our residents, and we would be very happy to meet you at a convenient time to ensure we can meet these requests so please do give us a call at the home so we can arrange a care review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Richard F (Son of Resident) published on 21 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum stayed at Sutton Park Grange for two weeks; we needed to go away and looked at homes around the Sutton area. Sutton Park Grange was way out ahead in terms of comfort, care and facilities. Karen Handley came to our house to see and assess my mum, taking time to discuss what my mum's likes and
dislikes were and to get a feeling of how my mum lived. Unfortunately, she has advanced dementia so is unable to speak herself. I thought it was great how much time was taken to see my mum at home. We also went to the home, and I was very impressed with the tour around the home. The room my mum was in was fantastic! It was more like a five-star hotel room than a care home. The food is lovely, different menus daily, coffee and cake bar to boot! The home has a cinema room, gardens to relax in, daily activities etc. The staff are all fantastic; they do a brilliant job. Thank you for taking the time to look after my mum - she came home in better shape than when she went in!

Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange

Thank you so much for such a wonderful review - it was lovely to look after your Mum so you could take Dad on holiday, and we appreciate your kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C P (Respite Resident) published on 24 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The reason for my visits was for post-operative care before returning home alone. There was everything I could have wished for. Luxury facilities and service with compassionate care from the staff, who gave me the confidence to continue my recovery.

Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange

Thank you for your reply, and we are pleased that your stay here gave you the confidence to continue your recovery at home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Angela B (Daughter of Resident) published on 16 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Sutton Park Grange at the beginning of October. She has been welcomed by everyone and has settled very well. The team are amazing and caring, and the food is lovely. Her mobility has improved with extra walking and activities.

Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange

Thank you for taking the time to write such a nice review, and it has been a pleasure to see how quickly Mum has settled here at Sutton Park Grange and formed some lovely new friendships.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Cynthia M (Respite Resident) published on 28 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay at Sutton Park Grange was superb. The details taken in my care were first-class in every way. Whether it is respite care or a resident, nothing is too much. Cannot recommend this home enough.

Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange

Thank you for such a lovely review, and it was a pleasure to support you in your recovery.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret S (Resident) published on 3 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers very helpful and kind.
All the staff very kind and helpful.

Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange

Thank you for your review and kind words, and we are so pleased that you have made a full recovery.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Yvonne L (Partner of Resident) published on 15 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sutton Park Grange is a lovely care home. My partner was very happy there. He loved the food, and the ambience and thought the staff were extremely kind and caring. His bedroom was relaxing and clean. He would be happy to stay at the residential home again, and we are hoping he will be able to early
next year.
Only one disappointment, he fell the day before he was due to leave the home and hurt his head. I was unable to drive, after an operation, so couldn’t take him to the hospital. Apparently, there was no one available at the home to take him, so a friend of ours drove him there and stayed with him until he was discharged. Otherwise, care and support would have been rated excellent.

Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange

It was a pleasure to have your partner stay here for a respite stay, and thank you for taking the time to write a review.
With regards to his fall, we were advised by the ambulance service that due to the long delay at A&E on that day, he would more likely be seen sooner if a family member took him to A&E than a carer in an ambulance.
We look forward to welcoming him back to Sutton Park Grange again early next year.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Daughter of Resident) published on 15 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum needed respite care following a hospital stay. The staff at Sutton Park Grange were wonderful - the care provided exceeded our expectations. The home is a happy and friendly environment. Thank you for your kindness.

Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange

It was a pleasure to have your Mum here, and thank you for your kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen T (Private Carer of Resident) published on 8 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I really was made to feel welcome right from the start to the end.
Staff very friendly, helpful and professional.
The standards are beyond better than expected; they are outstanding.
I felt that my service user was in a safe place on respite and would get the quality of care they need.
They treated
me with respect and made me feel welcome.
If I wasn't already in a job that I adore and enjoy, I would like to have worked there.
Fresh smell, tidy and kept to very high standards; it's like a luxury holiday retreat, somewhere I would highly recommend for anyone to either work there or be a resident, it is a safe place and professional, it's outstanding, 10-stars or more if I had the option, my other visits were just as good - top rating.

Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange

Thank you for such a wonderful review, which is especially appreciated coming from a fellow professional carer, and if you do ever want to change jobs, please do give us a call.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mark G (Son of Resident) published on 19 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have to say, from the moment I went to view this care home for my mother, I knew it was the ideal place for her to be. Yes, it is expensive, but when you want the best for an elderly relative, this is the perfect place. The facilities are second to none, the building interior is so welcoming, colourful
and bright. I remember smiling when I first walked in and being greeted by very friendly staff. The caring staff themselves are a wonderful bunch of people; they have looked after our mother in a friendly, professional, dignified and caring manner, and my mother has become very friendly with quite a few of them.
Being a new care home, and a new building in its own right, there are a few issues, plumbing in the bathroom and the second set of main entrance doors, which can be too accessible for my liking, especially when you have a resident with questionable logic.
On the whole, it is a lovely home to visit a relative, and for a relative to stay long term - 5-stars from me.

Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange

Thank you for taking the time to write such a glowing review, particularly about our care team, who we agree with you are a wonderful bunch.
The plumbing issues are now resolved, and please be assured that the entrance doors are turned to keypad entry and exit only when reception is not manned to ensure we keep residents safe.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.839)

Overview of Review Score

The Review Score of 9.8 (9.839) out of 10 for Sutton Park Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 50 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 50 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.839 for Sutton Park Grange is calculated as follows: ( (513 Excellents x 5) + (69 Goods x 4) + (12 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 595 Ratings = 4.839

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sutton Park Grange is based on 50 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 50 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (8)

Su

Su Edmonds

Job Title: General Manager

Joined: 2023

I am passionate about leading the team to deliver high-quality care, ensuring that residents can live well in a safe, kind and respectful environment that will enable independence and enhance the enjoyment of all we have to offer. I believe that families & friends are key to helping us to ensure we do the best for the residents.


I am a registered nurse of 30 years in a variety of specialities such as acute & emergency medicine, quality, falls prevention, stroke both acute & rehabilitation and for the last 10 years working in a large residential, nursing & dementia specialist home (clinical lead then general manager) Since the age of 26 all these roles have been in a leadership & management capacity.


I am a mother of one son and have a grandson, my family is very important to me. I recently got married & we have bought a renovation project in Stafford. In my spare time, I read fictional books and enjoy cross stitch. We also own a motorhome so enjoy exploring.


Annmarie

Annmarie Platt

Job Title: Deputy Manager

Joined: 2022

I manage a great team of care staff supporting them to deliver care that is of the highest standards to our residents. I carry out preadmission assessments for residents wishing to stay at the home and then work with the care team to construct a personalised care plan to meet their needs and deliver the care and support they require. I will then oversee all care delivered within the Home.


I have managed for over 10 years and greatly enjoy working within the care sector. I have supported many Residents and their families and have taken great satisfaction in helping them to settle into their new environments.


I am a Mom of four amazing Sons and a proud Nanny to a beautiful Granddaughter. In my spare time, I enjoy exploring new places with my family. I love all things Marvel and am a massive sci-fi fan. I love a variety of music genres but adore 80’s music and am a massive Elton John fan.


Karen

Karen Handley

Job Title: Home Admissions Advisor

Joined: 2021

I help families who looking for care for their loved ones but often have no idea of where to start. This can be an emotionally difficult time for the families, and I take my time to understand what their needs are, find out about their relative, the life they have lived and provide them with the relevant details on all aspects of the care we offer. I will then organise the assessment, paperwork & move in, before handing over to our amazing care team who help the residents settle into their new lives here at Sutton Park Grange.


Ben

Ben Stevenson

Job Title: Activities Co-Ordinator

Joined: 2023

My role as activities coordinator is to organise meaningful activities for the residents which are tailored to dementia where appropriate.
I used to run a surf and yoga retreat in Sri Lanka before moving back to the UK and where I worked in a nursing home as a care assistant and activities coordinator for three years before coming to join the team at Sutton Park Grange.
Out of work I enjoy walking in Sutton Park and practicing Yoga.
I also plays the Handpan and like playing this to the residents too!


Sam

Sam Smallwood

Job Title: Head Chef

Joined: 2021

My Job Role is to Cook the food for Our Residents and their families if they wish to join us for a meal in our Celebration Room. I plan the menus to meet the resident’s nutritional needs and to suit their likes and dislikes. I order all the food daily. Everything is freshly prepared by myself and my team.


Dawn

Dawn Bradnick

Job Title: Head Housekeeper

Joined: 2021

I joined Sutton Park Grange in April 2021. It was their goals and values that made me feel that I wanted to be a part of this team.
I manage all aspects of the housekeeping and laundry which includes maintaining the cleanliness of the home to the highest standards and ensure clothes for residents are cleaned, ironed, and returned in a timely manner. I am also responsible to keep my team up to date will all training especially the COSHH standards.


Matt

Matt Capewell

Job Title: Maintenance Manager

Joined: 2021

My overall role is to maintain the home. I carry our routine checks daily, weekly and monthly. I liaise and organise contractors and visits into the home as well as general repairs around the home like decorating and plumbing. I support with most residents move in’s with ensuring the rooms are ready but also helping them make their room their new home with little touches like putting their pictures on the walls.


Jenny

Jenny McKean

Job Title: Administrator

Joined: 2020

As a home administrator, I lead the Admin team and deal with the Finance, HR and Administration functions for the home. It is a varied busy role but also highly enjoyable. As the first point of contact for the home, we are here to help in any way we can.


I have a wide range of experience in both the public and private sectors. However, for the last seven years, I have spent in care. Working at the head office of a company that owned homes for adults with learning difficulties and mental health issues and then moved on to be an Administrator in a care home.