Lakelands Lodge

35 Laidley's Walk, Fleetwood FY7 7JL
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9.6 68 Reviews
  • Lakelands Lodge, Fleetwood
Lakelands Lodge is a residential and nursing home situated in Fleetwood, Lancashire, with views over the boating lake and the Irish Sea.

The purpose-built home features communal lounges, a hair and beauty salon, dining rooms, an activities room, a library and landscaped gardens. Specialised dementia features include breakaway spaces and clear signage. Each bedroom includes an adjustable profiling bed, a flatscreen television, WiFi, a wireless alert system and an accessible ensuite wetroom.

The activities and wellbeing team provide a wide array of activities such as sing-alongs, art, exercise classes, gardening in the home's extensive gardens and excursions out.

All food is home-cooked using only the finest seasonal produce and can cater to all dietary requirements and preferences.

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Care Provided by Lakelands Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Nigel Francis (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (78)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (78)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2020
    • Last Refurbishment: 2020
    • Number of floors: 4

Funding & Fees Guide for Lakelands Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,110 – £1,155
    • Self-Funded Residential Dementia Care £1,155 – £1,180
    • Self-Funded Nursing Care £1,470 – £1,490
    • Self-Funded Nursing Dementia Care £1,525 – £1,550

  • Our fees are subject to assessment of needs
  • (these prices are only a guideline, please contact Lakelands Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • In order to dedicate the time to provide an initial look around, the Lodge requests that viewings are organised in advance; So to ensure staff members are available.


  • Parking

  • Onsite parking available for both residents and visitors. Additionally, there is street parking available - so finding a space shouldn't be a problem!


Lakelands Lodge Reviews (68)

Total of 68, showing 1-20
9.6

Lakelands Lodge has a Review Score of 9.6 (9.613) out of 10, based on 51 reviews in the last 2 years. Over all time Lakelands Lodge has 68 reviews.

Overall Experience

  • 48
  • 16
  • 0
  • 2
  • 2

Date Published

68
4
27
51
17

Review from Karen L (Niece of Resident) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the beginning, my aunt wasn't too sure as she was living independently and found it hard to accept help from strangers. As time went by she became to realise the staff were here to help her and make her stronger, and they certainly did. The once strangers have become family. Not only to Aunty, also
to her extended family. Brilliant staff, unfortunately I can't use names, however, they will know who they are.

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Review from P O (Sister of Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care that my sister received whilst being really poorly with a badly infected leg. Whoever I put my concern to was very 'up' with the situation. Always helpful to me with many of my questions.
I much appreciate all the care that she received by the 2nd floor staff.
(Blackbeard) floor.

Reply from Sharon HIll, Lodge Manager at Lakelands Lodge

Thank you for your positive review I will ensure the team are made aware. Many thanks.


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Review from L R (Daughter of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum isn't well at the moment, her care has been wonderful and my sister and I have been visiting daily for hours and have been visiting daily for hours and have been looked after by the staff. Well done to all of them, such lovely caring people.

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Review from B H (Relative of Resident) published on 25 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely pleasant staff. Activities are second to none, all the residents love it and so do the visitors.

Reply from Sharon HIll, Lodge Manager at Lakelands Lodge

Thank you for your kind review. We aim to provide activities that everyone can enjoy and join in with. I will let the team know about this lovely review which will without doubt give them a lovely boost.


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Review from T S (Son of Resident) published on 1 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very good place, with staff and excellent care for my father.

Reply from Sharon HIll, Lodge Manager at Lakelands Lodge

Thank you so much for your kind review. I will pass on your review to the rest of the staff.


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Review from S W (Daughter of Resident) published on 30 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care that Mum gets here. The staff are all great and take such good care of her. The activities put on brighten up her day and she enjoys a sing-song in the lounge with everyone.

Reply from Sharon HIll, Lodge Manager at Lakelands Lodge

We at Lakelands are pleased that you are happy with what your mum receives. The activities certainly do brighten up everyone's day and it is so heartwarming to see so many residents taking part and enjoying the singing and dancing. I shall pass on your lovely review to the rest of the team who will be very happy to hear this.


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Review from P H (Brother-in-law of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my brother-in-law was admitted to Lakelands Lodge we have been most impressed with the overall standard of his accommodation, the care he has received and his medical assistance. The staff have gone out of their way to settle him into the home. We have always found them to be cheerful, polite
and helpful and the home is always spotless. We feel he is fortunate to be in such a caring establishment.

Reply from Sharon HIll, Lodge Manager at Lakelands Lodge

Thank you so much for your kind review. I am sure the staff will be pleased to know about this lovely review. I know they all do their best to ensure the residents in our care receive the best person-centred care we are all pleased that this is noticed by families and friends who visit.


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Review from Brian B (Resident) published on 3 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Often taken out into the community in my wheelchair with a member of staff and usually another resident. Plenty to do, also with music and karaoke. People will visit the home and entertain the residents who really enjoy their visit. Today I was taken to church (23/07/2024) for communion with a member
of staff and another resident and will attend the church on other occasions in the future. Plenty to do in the month. Very pleased with the care I receive.

Reply from Sharon HIll, deputy manager at Lakelands Lodge

Thank you for your lovely review. It is always lovely to hear that the residents in our care are enjoying their stay. Our aim is to support all the residents to enjoy life to the fullest. You can tell that the hard work from the staff is paying off, by the love and laughter that is seen around the building and by the community engagement that is ongoing. I shall ensure the staff are aware of your kind words.


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Review from Lesley M (Daughter of Resident) published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely clean home, the staff is friendly and helpful and always there for you, my mum looks clean and tidy all the time. Chat with other resident's relatives. Activitities always involve my mum in their day-to-day role.

Reply from Sharon HIll, Deputy Manager at Lakelands Lodge

Thank you for your review. We are all happy to hear that the care your mum receives is as you would expect. I know the staff try their upmost to provide the best person-centred care when meeting all needs. I shall pass on your kind words to the whole team so they are aware that their hard work and dedication do not go unnoticed.


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Review from Garry R (Stepson of Resident) published on 14 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my relative once a week as I don't live in the area. Over a number of weeks, I found soiled/dirty clothing in his bedroom drawers. A week ago I found a large number of clothes in the drawer (shirts/pants/underwear) dirty and unwashed. These were not from one day but several days. There was also
a faeces stain on the bedcover. I informed staff who agreed that at 1:30 pm in the afternoon this should not be the case. I complained but to date have not had any explanation or apology. My poor review for cleanliness is based on this experience.

Reply from Beverley Abraham, Regional Operations Manager at Lakelands Lodge

We can only apologise for the fact that our care and housekeeping staff had not identified that your relative had put used clothing in bedroom drawers and had not changed the bedcover you mentioned. Your relative's care plan has been updated to make this behaviour plain and we have robustly reminded our team members that they must check drawers and other such spaces, as well as seeking to maintain the high standards of cleanliness which we always strive to achieve. We are sorry that we fell short in these instances.


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Review from Karen R (Daughter-in-law of Resident) published on 5 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having had a parent in a previous care home which was a converted residence, therefore not fit for purpose. Here being purpose-built, it's airy, easy to move around and a fabulous location with sea views. The staff are very friendly and approachable (with one or two exceptions!) the social events are
well if not excellently organised, full of fun, music and laughter. I have downgraded my rating for cleanliness due to the amount of soiled clothing found in the resident's room.

Reply from Sharon HIll, Lodge Manager at Lakelands Lodge

Thank you for taking the time to give us a review. We try our best to give top-quality care and are upset when this fails. I hope that following discussions we have managed to deal with concerns raised and you can be happy with your loved one's stay at Lakeland's. Should you have any further concerns please do not hesitate to contact us to discuss over the phone or arrange a meeting face-to-face.


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Review from David U (Son of Resident) published on 5 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care of my mother we would not have wanted her to be anywhere else. Very good facilities, excellent care and conscientious staff, always willing to help with a smile. Ice cream on hand any time of the day. Shame my mam could not appreciate the views.

Reply from Sharon HIll, Lodge Manager at Lakelands Lodge

Thank you for your kind review. I shall pass on these words to the staff. It's always a shame when a resident cannot enjoy the stunning views but I hope that through their dedication and interactions, this did not spoil your mum's stay.


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Review from J C (Son of Resident) published on 29 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following my daughter's wedding we had a 're-run' at Lakelands Lodge for my mum. It was excellent. The staff went to a great deal of trouble and my mum loved it. Thank you so much!

Reply from Sharon HIll, Lodge Manager at Lakelands Lodge

Thank you for your review. The staff thoroughly enjoyed the re-run of the wedding and will be pleased to know that their efforts did not go un noticed. They are looking forward to many more events like this. I shall pass on your kind words to the team.


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Review from J C (Daughter-in-law of Resident) published on 29 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We regularly visit my mother-in-law at Lakelands Lodge, she is happy, comfortable and very well looked after here. The staff are always jolly and attentive. It was my daughter's wedding (her granddaughter) and she arrived with the groom (the wedding march was playing) the lounge was beautifully laid
out with cakes and glasses ready for our Procecco, really wonderful for her grandma, for us and other residents. Fabulous, well done Lakelands staff!

Reply from Sharon HIll, Lodge Manager at Lakelands Lodge

Thank you so much for your kind words. I shall pass these on to the team. They look forward to celebrating special occasions with residents and their loved ones. This is one they will never forget.


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Review from K S (Daughter-in-law of Resident) published on 15 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing with the residents. During our visits, the staff are very friendly. The care that the staff show my mother-in-law is first-class. Thank you.

Reply from Sharon HIll, Lodge Manager at Lakelands Lodge

Thank you for your kind review. The staff will be pleased to know that their hard work does not go unnoticed. We all look forward to welcoming you on your visits and hope you continue to make special memories with your loved one whilst in our care.


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Review from S G (Daughter of Resident) published on 15 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are lovely. Very friendly and interactive with the residents.

Reply from Sharon HIll, Lodge Manager at Lakelands Lodge

Thank you for the kind review. This review will reach the staff and give them joy knowing that their hard work and dedication to the residents in our care does not go unnoticed.


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Review from Veronica M (Mother of Resident) published on 11 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our daughter has special needs and loves the activities at Lakelands Lodge, she likes music and also takes part in any ball games as she likes throwing the ball at cans and people. Likes being in the garden too as they go outside with activities when the weather is nice.

Reply from Sharon HIll, Lodge Manager at Lakelands Lodge

Thank you for your kind words we are glad that the activities are enjoyed by your daughter. We hope that you also enjoy coming in to join in with them with her.


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Review from Robert S (Son of Resident) published on 11 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service throughout. The staff are very friendly and attentive. The home is very clean and organised. Wonderful place for our parents.

Reply from Sharon HIll, Lodge Manager at Lakelands Lodge

Thank you for your kind words I shall pass them on to the staff, who will be delighted to hear that their hard work and dedication are noticed.


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Review from P O (Sister of Resident) published on 10 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Had an amazing visit today. Sunshine and music, fabulous singing and dancing by the entertainment carer today and residents, she always gets their spirits lifted, also mine. Top carers on all floors. Went home really uplifted today. Thank you for an uplifting visit today.

Reply from Sharon HIll, Lodge Manager at Lakelands Lodge

Thank you for your lovely review. I will pass on your kind words to the staff. The staff work hard to ensure the residents are enjoying their stay and that visitors are able to join in with the daily activities if they wish. We hope you enjoy spending more times like these making special memories with your loved one.


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Review from Annie B (Daughter of Resident) published on 13 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Lakelands Lodge for a couple of years now and the love and care she has had and still ongoing is lovely. All the staff are cheerful and caring, and the love they have for all VIPs is beautiful. Thank you to all.

Reply from Sharon HIll, Lodge Manager at Lakelands Lodge

Thank you for all your kind words. The staff love each and every one of the VIPs and aim to give the best quality care. They will be pleased to hear that their hard work does not go unnoticed.


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Current Review Score: 9.6 (9.613)

Overview of Review Score

The Review Score of 9.6 (9.613) out of 10 for Lakelands Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 51 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 50 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.613 for Lakelands Lodge is calculated as follows: ( (405 Excellents x 5) + (167 Goods x 4) + (16 Satisfactorys x 3) + (4 Poors x 2) + (5 Very Poors x 1) ) ÷ 597 Ratings = 4.613

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lakelands Lodge is based on 50 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 50 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Mar 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (2)

Sharon

Sharon Hill

Job Title: Lodge Manager

Joined: 2023

From the moment I walked into the home, I knew it was the beginning of a bright future for myself and for the home. It is instantly warming and inviting and it is evident that the team takes pride in every aspect within the home.


At Lakelands Lodge, we pride ourselves on providing high-quality person-centred care that meets the individual needs of your loved ones. With our highly skilled and knowledgeable staff, we are able to create a home-from-home experience with essential care being provided.


Samantha

Samantha Wilson

Job Title: Lodge Service Advisor

Joined: 2021

I’ve worked in the care industry for almost 23 years, firstly in domiciliary care and then in care homes in an administrative & financial role.


I am now a Lodge Service Advisor at Lakelands Lodge and assist families and their loved ones through their care search; offering a point of contact should they wish to find out more about anything to do with the care we offer or the lodge itself.


In my spare time, I enjoy going to the gym, gardening and spending time with my family and friends.


Frequently Asked Questions about Lakelands Lodge

What types of Care is Lakelands Lodge registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lakelands Lodge provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Lakelands Lodge have?

There are 78 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Lakelands Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lakelands Lodge to the centre of Fleetwood?

0.8 mile(s) as the crow flies, distance by road may be significantly further.