Visitors are welcome to Ashton Manor, with the exception of residents' mealtimes which are considered a time for residents to enjoy food together.
Free parking onsite.
Ashton Manor has a Review Score of 10 (9.967) out of 10, based on 21 reviews in the last 2 years. Over all time Ashton Manor has 40 reviews.
Review from Tony P (Son-in-law of Resident) published on 31 January 2025
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Reply from Joanne Tyson, Registered Manager at Ashton Manor
Hi Tony. Thank you very much for taking the time to submit a review. We are pleased that you can see the progress that your father-in-law has made during his time at Ashton Manor. Settling into a care home, after living at home, can be a worrying time for not just the individual, but their family, and we strive to make to the move as seamless as possible. It is a pleasure to have your father-in-law living with us.
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Review from Alex D (Son of Resident) published on 29 January 2025
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Reply from Joanne Tyson, Registered Manager at Ashton Manor
Hi Alex. Thank you very much for the feedback. Mum's situation was a very worrisome time for both her and yourself and I am glad that my team was able to make the transition as smooth as possible for her. It is lovely to see your mum settling into the home and feeling more comfortable around both the team and other residents, the progress is noticeable as she settles and we will continue to support her with her journey.
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Review from Julian L (Son of Resident) published on 22 January 2025
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Reply from Joanne Tyson, Registered Manager at Ashton Manor
Hi Julian, thank you for the positive feedback. Placing a loved one into the care of another is always a difficult process for family members, but at Ashton Manor, we try to provide guidance and reassurance throughout the journey to reduce that pressure. Dad is a very interesting gentleman whom we have all grown fond of and I will make sure that your positive feedback is shared with the team, which we are extremely proud of.
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Review from John G (Partner of Resident) published on 17 January 2025
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Reply from Joanne Tyson, Home Manger at Ashton Manor
Thank you so much for taking the time to leave such a wonderful review of Ashton Manor. Your kind words about Ashton Manor and our care mean the world to us and reinforce our commitment to providing the highest quality of care and comfort to all our residents. The team at Ashton Manor works tirelessly to ensure that every resident is supported, based on their individual needs and circumstances. Thank you for sharing your positive experience - it means so much to all of us at Ashton Manor.
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Review from Sybil L (Respite Resident) published on 22 October 2024
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Reply from Joanne Tyson, Registered Manager at Ashton Manor
Hi Sybil, It was lovely to receive your review. You were only with us for a short period of respite, but we are glad you were able to experience life at Ashton Manor. The team go above and beyond in making sure there are plenty of engaging activities within the home, tailored to individuals' needs. Thank you for choosing us and please do get in touch if we can be of any assistance in the future.
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Review from Vinn M (Son of Resident) published on 14 October 2024
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Reply from Joanne Tyson, Registered Manager at Ashton Manor
Dear Vinn, thank you very much for taking the time to provide us with this feedback. Here at Ashton Manor, we are very proud of the support we provide to all our residents and in addition their families. It is important for families to spend time with their loved ones at the end of their lives and we are proud to hear that this was provided to you in a sensitive and respectful way. Please do get in touch if we can provide any help, guidance or support in the future.
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Review from Kathleen M (Wife of Resident) published on 7 October 2024
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Reply from Joanne Tyson, Registered Manager at Ashton Manor
Dear Kathleen, thank you so much for your review. Your words are beautiful and encapsulate the true meaning of Ashton Manor. As much as we are proud of our building and the facilities we offer, I am immensely proud of my amazing team for the care and support they provide. It was a privilege to be able to support, not just your husband, but the whole family during the final stages of his life, making sure he received the care he deserved.
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Review from Claire A (Daughter of Resident) published on 16 September 2024
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Reply from Joanne Tyson, Registered Manager at Ashton Manor
Thank you very much for your wonderful review, and the feedback about the home. It was a pleasure having Mum stay with us, and to see the amazing progress she made during her time with us. The support that you, your sister, and the rest of the family provided to Mum complimented the care and support provided by my team and also contributed towards the progress your mum made. Thank you for choosing us to be part of her journey and best wishes for the future.
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Review from Julie C (Niece of Resident) published on 13 September 2024
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Reply from Joanne Tyson, Registered Manager at Ashton Manor
Thank you very much for your lovely words. Your aunt was a very special lady, and it was our privilege to care for her both during her periods of respite stay with us, and also at the end of her life. The care team are always proud to support someone at this stage in their lives, making sure that both the individual and their families receive the care and support they need.
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Review from N B (Daughter of Resident) published on 17 July 2024
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Reply from Joanne Tyson, Registered Manager at Ashton Manor
Thank you very much for taking the time to leave us a review. It has been a pleasure to have your mum join our community here at Ashton Manor, and to hear that she has settled well, enjoying the variety of activities that we offer. We always try to make not both our residents, but their families and friends welcome within the home, and am glad to hear that has been your experience.
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Review from Sally R (Daughter of Resident) published on 20 February 2024
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Reply from Joanne Tyson, Registered Manager at Ashton Manor
Hi Sally. Thank you so much for your lovely comments. Your mum has been a wonderful addition to our community at Meadow Park and her energy and passion for life have provided a wonderful boost to the home. Thank you for choosing Ashton Manor to be your mum's new home.
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Review from Linda F (Daughter of Resident) published on 30 January 2024
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Reply from Joanne Tyson, Registered Manager at Ashton Manor
Thank you very much for taking the time out to provide us with this review. It has been amazing to see your dad flourish whilst at Ashton Manor and continue to experience such a fulfilling life here, engaging with others. We value our links with our resident's families, as this enhances the experience for our residents, and it has been wonderful to work with you along Dad's journey.
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Review from Sam P (Friend of Resident) published on 30 January 2024
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Reply from Joanne Tyson, Registered Manager at Ashton Manor
Thank you very much for your review. We are delighted to hear your feedback on Ashton Manor and are glad that you feel welcomed to our wonderful home. We do strive to make sure each and every visitor feels comfortable and part of our family.
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Review from Christine Z (Daughter of Resident) published on 25 January 2024
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Reply from Joanne Tyson, Registered Manager at Ashton Manor
Thank you very much for the feedback. We are so glad that Mum had a wonderful first Christmas with us in her new home. Both me and my family really enjoyed visiting on Christmas day, and seeing the smiles of all the residents as we delivered gifts from the home. As it was also my first Christmas here, I wanted to make sure everyone had a magical time.
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Review from Lesley W (Daughter of Resident) published on 22 January 2024
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Reply from Joanne Tyson, Registered Manager at Ashton Manor
Thank you very much for your review. Here at Ashton Manor, we like to make individuals and families feel like part of our family, and it has been a pleasure to have your mum join us. She has settled very well in her new home, and we are so glad to hear that the weight has been lifted from your shoulders knowing she is in safe hands.
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Review from Jackie H (Daughter of Resident) published on 5 January 2024
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Reply from Stuart Cumming, Marketing at Ashton Manor
Dear Jackie,
We are touched beyond words by your heartfelt review. It is an absolute pleasure caring for your Dad and his partner, and it warms our hearts to know that Ashton Manor has become a warm, safe, and caring home for them.
Our dedicated team are committed to providing the best possible care, and we're delighted to hear that your loved ones have benefited from good food, social interactions, and engaging activities. Creating a secure and contented environment for our residents is at the core of what we do, and your acknowledgement means the world to us.
Thank you for sharing your experience and confidence in Ashton Manor. Your family is an integral part of our extended family, and we are honoured to be on this journey of care with you.
Sending warm wishes and gratitude,
The Ashton Manor Team.
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Review from Carole R (Daughter of Resident) published on 1 December 2023
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Review from Elizabeth M (Friend of Resident) published on 25 October 2023
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Review from Jane R (Daughter of Resident) published on 13 October 2023
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Reply from Stuart Cumming, Marketing at Ashton Manor
We're truly grateful for your heartfelt feedback about Ashton Manor. Your words mean a lot to us, and we genuinely appreciate your authentic experience.
Choosing Ashton Manor for your mum is a decision we hold close to our hearts. We're happy that our facilities, food, rooms and compassionate care provided the comfort and care your mum deserved.
We understand the challenges of managing care from a distance and appreciate the trust you placed in our team. Your mum's presence impacted Ashton Manor in ways that words cannot fully capture. She brought a unique warmth and spirit that enriched our home.
Your insights are invaluable, and know that we're here for you, if there's ever anything you need.
Thank you for choosing Ashton Manor and allowing us to be part of both yours and your mum's journey.
Warm regards,
All the team at Ashton Manor.
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Review from Janet W (Daughter of Resident) published on 4 October 2023
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The Review Score of 10 (9.967) out of 10 for Ashton Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.967 for Ashton Manor is calculated as follows: ( (235 Excellents x 5) + (8 Goods x 4) ) ÷ 243 Ratings = 4.967
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Ashton Manor is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Jan 2022
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Head Chef
Joined: 2020
Chef Lee - Infusing Care with Culinary Excellence at Ashton Manor
Introducing Lee, the inspiring Head Chef at Ashton Manor, an Evermore Care home. Beginning as a sous chef, Lee stepped up to the plate, or rather the kitchen, when the opportunity arose. "I’ve progressed a lot, and it was the right time to step up," Lee says, highlighting his commitment to growth and success.
Lee's approach to cooking perfectly mirrors the core values of Evermore Care: well-being, freedom, and community. His priority? The well-being of our residents. "The well-being of the residents is enjoying the food and making sure they have the nutrients they need," Lee states, reflecting his care and dedication.
Freedom, to Lee, means allowing residents to relish their favourite foods. "All our residents have the freedom of choice, to have the things they enjoy and the food they want," he proudly shares. Lee's Kitchen truly champions resident freedom.
Community plays a pivotal role in Lee's culinary world. Whether it's outdoor parties or delightful dining experiences, he ensures the Ashton Manor community thrives. "Definitely, we have outdoor parties, we invite the community in and always make sure that any mealtime is a great experience," Lee says, demonstrating his commitment to the community.
Despite the kitchen being "hard, fast-paced with a lot going on," Lee assures that the satisfaction far exceeds the challenges. The 5-star food and hygiene rating stands testament to his unwavering dedication and quality standards.
Off-duty, Lee's a football enthusiast, a keen cyclist, and a doting father. He relishes the work-life balance at Evermore Care, and thoroughly recommends Ashton Manor as "a great place to work".
Lee has a playful side too. He jests about competing with world-renowned chef, Gordon Ramsay, in the Ashton Manor kitchen. "I would love to see how much pressure he could handle in a care home kitchen!" he quips, showcasing the team's confident, passionate spirit.
Lee's combination of professional commitment, care for residents, and a dash of humour make him a cherished part of our team. Prospective residents are warmly invited to join the Ashton Manor community and savour the exceptional culinary experiences crafted by Chef Lee and his team.
Job Title: Home Manager
Joined: 2015
Joanne Tyson - Nurturing Community and Compassion at Ashton Manor
Meet Joanne Tyson, our caring and dedicated Home Manager at Ashton Manor. Joanne wears multiple hats as the Manager, a guiding force, and a community enthusiast. Her journey here has been more than a career; it's a passion-driven mission.
Joanne's commitment to Ashton Manor and the local community is unwavering. As a local resident herself, she understands the value of community integration. "This isn't just a job; it's about being a part of our community and making a positive impact," Joanne says, highlighting her dedication to the local fabric.
She's not just a manager; she's a leader who fosters genuine connections. Joanne leads the way in community engagement events, bridging the generation gap, and creating memorable moments. She brings the ethos of well-being, freedom, and community to life within the Ashton Manor community.
Joanne's leadership ensures that every resident receives person-centred care, tailored to their unique needs and preferences. She believes that well-being is more than just physical health; it's about creating an environment where residents thrive emotionally and socially.
Freedom, to Joanne, means giving residents the choice to live life on their terms. "Our residents have the freedom to make choices, to enjoy life, and to feel valued," Joanne emphasises, reflecting her commitment to empowering residents.
Community is at the heart of Joanne's philosophy. Ashton Manor isn't just a care home; it's a vibrant community that brings together residents, families, team members, and the local neighbourhood. Joanne's leadership ensures that everyone feels a sense of belonging.
With her guidance, Ashton Manor has earned recognition as a 'Carehome.co.uk Top 20 North West' care home for the second time. This achievement reflects Joanne's relentless pursuit of excellence and her dedication to creating a warm, welcoming home for all.
Off-duty, Joanne enjoys local community activities, running a local girl guide group, gardening, and spending quality time with her family. Her work-life balance embodies the values she instils at Ashton Manor.
Joanne's leadership, compassionate spirit, and deep connection to the community make her an invaluable part of the Ashton Manor family. Prospective residents can look forward to joining a community where they'll find care, freedom, and well-being under Joanne's expert guidance.