Visitors are welcome to Ashton Manor, with the exception of residents' mealtimes which are considered a time for residents to enjoy food together.
Free parking onsite.
Ashton Manor has a Review Score of 10 (9.967) out of 10, based on 21 reviews in the last 2 years. Over all time Ashton Manor has 40 reviews.
Review from Carole H (Sister of Resident) published on 10 August 2023
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Reply from Stuart Cumming, Marketing at Ashton Manor
Thank you so much for sharing your positive experience with your brother's respite care at Ashton Manor. We are truly delighted to hear that the standard of care he received was exemplary and that our team was able to meet his complex needs effectively.
We understand the challenges that come with severe MS, and we're grateful for your recognition of our superb planning and commitment to providing the utmost patience, kindness, dignity, and respect in our care. Your kind words mean a lot to us and motivate us to continue delivering outstanding care.
We greatly appreciate your praise and the opportunity to care for your brother. Thank you for choosing Ashton Manor and for taking the time to leave such a wonderful review; we'll be sure to pass it on to the rest of the team!
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Review from Graham N (Son of Resident) published on 7 February 2023
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Reply from Stuart Cumming, Marketing at Ashton Manor
Thank you for your positive review of Ashton Manor! We are thrilled to hear that you are happy with the care that your loved one has received since moving in. It is wonderful to know that our staff have made a difference in their life, providing them with the kindness and support they need to thrive.
At Ashton Manor, we take pride in our commitment to providing high-quality care to all of our residents. We are grateful for your trust in us and are glad that we have been able to make a positive impact on your loved one's life.
We appreciate your kind words and are here to support you and your loved one in any way that we can. Thank you for choosing Ashton Manor and for sharing your experience with us.
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Review from P H (Daughter-in-law of Resident) published on 31 January 2023
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Reply from Stuart Cumming, Marketing at Ashton Manor
Thank you for your wonderful review of Ashton Manor! We are so pleased to hear that your mother-in-law is receiving excellent care and that the staff have made a positive impact on her health and well-being. It is truly rewarding to know that our hard work and dedication have made a difference in her life. We really appreciate your gratitude for the staff. It is a testament to their compassion and commitment to providing high-quality care to our residents. Thank you for the opportunity to care for your mother-in-law and for your kind words.
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Review from Jean C (Niece of Resident) published on 27 January 2023
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Reply from Stuart Cumming, Marketing at Ashton Manor
Hi Jean, thank you so much for sharing your experience with Ashton Manor. We're sorry for your loss and for the passing of your aunt. We're glad we were able to provide a comfortable and caring environment for her during her stay. It sounds like she really enjoyed her time with us. We're really touched by your kind words about our staff. They truly care about their residents and we're glad they were able to make a difference for your aunt and for you. We're honoured to have been able to care for your aunt and support her, especially during her final days. We'll always remember your aunt fondly. From all the team at Ashton Manor.
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Review from Heather H (Granddaughter of Resident) published on 17 January 2023
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Reply from Stuart Cumming, Marketing Manager at Ashton Manor
Thank you for the lovely review. We strive to provide the best care at Ashton Manor so always welcome your feedback. We will be sure to pass these kind words on to the rest of the team here at Ashton Manor!
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Review from D F (Daughter of Resident) published on 9 May 2022
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Reply from Dionne Witter, Marketing executive at Ashton Manor
Thank you so much for your lovely review. The staff at Ashton Manor are truly passionate about what they do. I've passed your comments on to the manager and the rest of the team.
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Review from M T (Daughter-in-law of Resident) published on 15 February 2022
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Reply from Dionne Witter, Marketing executive at Ashton Manor
Thank you for your lovely review. It's wonderful to hear that your mother-in-law is happy at Ashton Manor, and I'll make sure to pass your kind comments on to all of the team.
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Review from Alison S (Daughter of Resident) published on 7 October 2021
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Reply from Victoria Danvers, Administrator at Ashton Manor
Thank you so much for your lovely review. We can't believe a year has passed already! It's an absolute pleasure having your mum here with us, we love listening to her fantastic life stories and seeing her join in the activities. I will ensure your comments are passed onto the team, we really appreciate it.
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Review from C H (Granddaughter of Resident) published on 25 June 2021
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Reply from Megan Cox, Marketing Executive at Ashton Manor
Thank you for leaving such a lovely review. We love hearing that our residents have settled in so well and it's great to see your Granny joining in all the activities we have planned. Hopefully, you'll be able to join us for some afternoon tea soon!
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Review from Caroline R (Daughter of Resident) published on 24 June 2021
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Reply from Megan Cox, Marketing Executive at Ashton Manor
Thank you for your lovely review, it's always lovely to hear our home is calm and welcoming. We love having your mum at Ashton Manor with us.
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Review from Nicola B (Daughter of Resident) published on 24 June 2021
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Reply from Megan Cox, Marketing Executive at Ashton Manor
Thank you for your lovely review. We're glad your mum is settling in so well and enjoying herself. We love having her at Ashton Manor.
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Review from Anna H (Stepdaughter of Resident) published on 18 June 2021
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Reply from Victoria Danvers, Administrator at Ashton Manor
Thank you for such a lovely review. This means a lot to all the staff here and it's a pleasure to have your stepmother here with us.
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Review from Tina A (Daughter of Resident) published on 14 June 2021
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Reply from Victoria Danvers, Administrator at Ashton Manor
Thank you for this lovely review, it's so nice to get great comments like this. I will ensure your kind words are passed onto the whole team.
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Review from Gordon R (Friend of Resident) published on 14 June 2021
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Reply from Victoria Danvers, Administrator at Ashton Manor
Thank you for taking the time to leave such a positive review. We really appreciate this and I will ensure your lovely words are passed on to the team. We are very happy that your neighbour has settled in so well to Ashton Manor and we look forward to you visiting us again.
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Review from Kathleen J (Wife of Resident) published on 29 April 2021
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Reply from Victoria Danvers, Administrator at Ashton Manor
Thank you for writing such a lovely review, we really appreciate your kind words. I will ensure your review is passed onto the team. We are so pleased your husband has settled in so well to Ashton Manor and we can't wait for restrictions to ease even more and be able to invite you into the home. Thank you again!
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Review from Julia F (Daughter of Resident) published on 22 April 2021
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Reply from Victoria Danvers, Administrator at Ashton Manor
Thank you very much for your lovely review. It is a joy to look after your mum here at Ashton Manor. It's great to hear your positive feedback and we appreciate your recommendations. I will ensure your comments are passed onto our team.
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Review from Julie S (Daughter of Resident) published on 7 April 2021
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Reply from Victoria Danvers, Administrator at Ashton Manor
Thank you so much for your kind words. It's an absolute pleasure to have your father here with us and seeing the change in him over the last few weeks has been great. I will ensure your lovely comments are passed onto the team.
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Review from Anne M (Daughter of Resident) published on 19 March 2021
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Reply from Victoria Danvers, Administrator at Ashton Manor
Thank you so much for your lovely review. We are extremely pleased that your mum has settled in so well, it's an absolute pleasure to have her with us at Ashton Manor. I will ensure your kind words are passed onto the team.
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Review from Duncan V (Son of Resident) published on 2 February 2021
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Reply from Graham Burrell, Home Manager at Ashton Manor
Thank you so much for your wonderful review. I will make sure I pass on your comments to the team. We are incredibly pleased and proud that you can already see a positive change in your mum and we just love having her here with us.
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Review from Susan M (Daughter of Resident) published on 25 November 2020
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Reply from Sara Beardall, Home Manager at Ashton Manor
Thank you so much for your kind words, I will ensure all the team are aware of how happy you are, it's so rewarding to hear how care home life can improve the wellbeing of our residents and to hear family are so reassured, and of course, your mum makes it very easy, it's a pleasure to care for her.
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The Review Score of 10 (9.967) out of 10 for Ashton Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.967 for Ashton Manor is calculated as follows: ( (235 Excellents x 5) + (8 Goods x 4) ) ÷ 243 Ratings = 4.967
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Ashton Manor is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Jan 2022
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Head Chef
Joined: 2020
Chef Lee - Infusing Care with Culinary Excellence at Ashton Manor
Introducing Lee, the inspiring Head Chef at Ashton Manor, an Evermore Care home. Beginning as a sous chef, Lee stepped up to the plate, or rather the kitchen, when the opportunity arose. "I’ve progressed a lot, and it was the right time to step up," Lee says, highlighting his commitment to growth and success.
Lee's approach to cooking perfectly mirrors the core values of Evermore Care: well-being, freedom, and community. His priority? The well-being of our residents. "The well-being of the residents is enjoying the food and making sure they have the nutrients they need," Lee states, reflecting his care and dedication.
Freedom, to Lee, means allowing residents to relish their favourite foods. "All our residents have the freedom of choice, to have the things they enjoy and the food they want," he proudly shares. Lee's Kitchen truly champions resident freedom.
Community plays a pivotal role in Lee's culinary world. Whether it's outdoor parties or delightful dining experiences, he ensures the Ashton Manor community thrives. "Definitely, we have outdoor parties, we invite the community in and always make sure that any mealtime is a great experience," Lee says, demonstrating his commitment to the community.
Despite the kitchen being "hard, fast-paced with a lot going on," Lee assures that the satisfaction far exceeds the challenges. The 5-star food and hygiene rating stands testament to his unwavering dedication and quality standards.
Off-duty, Lee's a football enthusiast, a keen cyclist, and a doting father. He relishes the work-life balance at Evermore Care, and thoroughly recommends Ashton Manor as "a great place to work".
Lee has a playful side too. He jests about competing with world-renowned chef, Gordon Ramsay, in the Ashton Manor kitchen. "I would love to see how much pressure he could handle in a care home kitchen!" he quips, showcasing the team's confident, passionate spirit.
Lee's combination of professional commitment, care for residents, and a dash of humour make him a cherished part of our team. Prospective residents are warmly invited to join the Ashton Manor community and savour the exceptional culinary experiences crafted by Chef Lee and his team.
Job Title: Home Manager
Joined: 2015
Joanne Tyson - Nurturing Community and Compassion at Ashton Manor
Meet Joanne Tyson, our caring and dedicated Home Manager at Ashton Manor. Joanne wears multiple hats as the Manager, a guiding force, and a community enthusiast. Her journey here has been more than a career; it's a passion-driven mission.
Joanne's commitment to Ashton Manor and the local community is unwavering. As a local resident herself, she understands the value of community integration. "This isn't just a job; it's about being a part of our community and making a positive impact," Joanne says, highlighting her dedication to the local fabric.
She's not just a manager; she's a leader who fosters genuine connections. Joanne leads the way in community engagement events, bridging the generation gap, and creating memorable moments. She brings the ethos of well-being, freedom, and community to life within the Ashton Manor community.
Joanne's leadership ensures that every resident receives person-centred care, tailored to their unique needs and preferences. She believes that well-being is more than just physical health; it's about creating an environment where residents thrive emotionally and socially.
Freedom, to Joanne, means giving residents the choice to live life on their terms. "Our residents have the freedom to make choices, to enjoy life, and to feel valued," Joanne emphasises, reflecting her commitment to empowering residents.
Community is at the heart of Joanne's philosophy. Ashton Manor isn't just a care home; it's a vibrant community that brings together residents, families, team members, and the local neighbourhood. Joanne's leadership ensures that everyone feels a sense of belonging.
With her guidance, Ashton Manor has earned recognition as a 'Carehome.co.uk Top 20 North West' care home for the second time. This achievement reflects Joanne's relentless pursuit of excellence and her dedication to creating a warm, welcoming home for all.
Off-duty, Joanne enjoys local community activities, running a local girl guide group, gardening, and spending quality time with her family. Her work-life balance embodies the values she instils at Ashton Manor.
Joanne's leadership, compassionate spirit, and deep connection to the community make her an invaluable part of the Ashton Manor family. Prospective residents can look forward to joining a community where they'll find care, freedom, and well-being under Joanne's expert guidance.