Harrier House

Hurricane Road, Hucknall, Nottingham NG15 6WN
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9.9 87 Reviews
  • Harrier House, Nottingham
NEW LUXURY QUALITY CARE HOME OPEN NOW

Harrier House Care Home is a family-run, award-winning care home providing luxury quality care in Hucknall.

A friendly, well-trained team ensures high standards of residential and dementia care in a comfortable, caring, and compassionate environment.

Resident happiness and well-being is at the heart of the home and the care team provides daily fun, an engaging and stimulating social program designed to encourage residents to lead a fulfilled, happy and enriched life. In the dementia care suites, residents have access to sensory areas, reminiscence activities, and memory boxes. With its own minibus, residents frequently get out and about on day trips to places of local interest.

Exceptional facilities include spacious en-suite bedrooms, a cinema, a traditional pub, complete with a beer garden, and a hair salon. The home is divided into small care suites, each one having its own lounge, dining facilities, lifestyle kitchen, and care team ensuring that residents are cared for by the same familiar faces every day.

Harrier House is surrounded by pleasant sensory gardens with patio seating areas, an aviary, and raised vegetable beds.

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Care Provided by Harrier House

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 84 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that specialises only in residents living with advanced/complex dementia and residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Samantha Kavanagh (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (82)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (81)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2021
    • Number of floors: 1

Funding & Fees Guide for Harrier House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking is available on-site.


Harrier House Reviews (87)

Total of 87, showing 1-20
9.9

Harrier House has a Review Score of 9.9 (9.945) out of 10, based on 53 reviews in the last 2 years. Over all time Harrier House has 87 reviews.

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Date Published

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Review from S C (Friend of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly and there is plenty for the residents to do. The food and hospitality is excellent and I would highly recommend this establishment for anybody looking for extra care for a family member or friend.

Reply from Maree Leadbeater, Marketing Manager at Harrier House

Thank you for taking the time to leave a review for Harrier House. We are so pleased to hear you found our food and hospitality to be excellent. Thank you for your recommendations.


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Review from Jade N (Granddaughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are a credit to Harrier House. The place itself is lovely and clean, with a lot to offer the residents. Staff are very attentive and incredibly friendly. Not only do they help residents, they are great at helping visitors feel at ease and reassured that care of family members is in the right
hands.

Reply from Maree Leadbeater, Marketing Manager at Harrier House

Thank you for taking the time to leave a review for Harrier House Care Home. We are so pleased to hear that you found our team to be attentive and friendly, helping residents and visitors feel at ease.


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Review from Linda N (Daughter-in-law of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Harrier House Care Home provides exceptional care for my lovely Mother-in-law. The staff are attentive, compassionate, and genuinely care about the residents' wellbeing. The home is always clean and welcoming, with a joyful atmosphere and engaging activities that my Mother-in-law enjoys. It's comforting
to know she is in such capable hands when we can't be with her. I highly recommend Harrier House!

Reply from Maree Leadbeater, Marketing Manager at Harrier House

Thank you for taking the time to leave a review for Harrier House Care Home. We are so pleased to hear that you found our team to be attentive, compassionate, and genuinely care about the residents' wellbeing. Thank you for your recommendations.


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Review from G N (Son of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Harrier House care home has been a wonderful place for my mum. The staff are kind, compassionate and always attentive. Creating a safe and welcoming environment. The home is clean, well maintained and offers fantastic amenities and activities, that bring real joy to the residents. Knowing my mum is
cared for with such dignity and respect gives our family complete peace of mind.

Reply from Maree Leadbeater, Marketing Manager at Harrier House

Thank you for taking the time to leave a review for Harrier House Care Home. We are pleased to hear that you found our team to be compassionate and attentive, offering fantastic amenities and activities. Thank you.


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Review from I B (Respite Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Harrier House is very well appointed and the interior finish is to a high end standard. Relatively new (4 years old), the staff are welcoming and always keen to help with anything. They cannot do enough to make one's stay a pleasure. It's warm, comfortable and spacious. Very clean and tidy and maintained
to a high standard. The rooms are spacious and have ensuite facilities. Staff are available 24/7 via a personal button. My stay, to date, has been 8 weeks, I have enjoyed every minute. If I needed full life care I'd stay here. Fully recommend. Food was excellent and mainly prepared from scratch.

Reply from Maree Leadbeater, Marketing Manager at Harrier House

Thank you for taking the time to leave a review for Harrier House Care Home. We are so pleased to hear that you found our team to be welcoming and helpful. We are so glad you enjoyed your stay and that you would be happy to recommend us. Thank you.


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Review from Ailene C (Sister-in-law of Resident) published on 9 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot find fault with this wonderful home. The ambience, staff and activities are wonderful. I have stayed in 5 star hotels that are not as good as Harrier House.

Reply from Maree Leadbeater, Marketing Manager at Harrier House

Thank you for taking the time to leave a review for Harrier House Care Home. We are so pleased to hear you find the ambience, team and activities to be wonderful. Thank you.


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Review from A S (Daughter of Resident) published on 9 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at the home have been really helpful in every aspect, from helping mum with her care and from listening to and support the whole family.

Reply from Maree Leadbeater, Marketing Manager at Harrier House

Thank you for taking the time to leave a review for Harrier House Care Home. We are so pleased to hear that you have found everyone at our home to be really helpful and supporting. Thank you.


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Review from Nathan H (Grandson of Resident) published on 9 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to a recent illness of my grandad the care home has been excellent at making them both feel welcome. They have been amazing all throughout.

Reply from Maree Leadbeater, Marketing Manager at Harrier House

Thank you for taking the time to leave a review for Harrier House Care Home. We are so pleased to hear you have found our home to be welcoming and the team to be amazing. Thank you.


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Review from Daniel S (Grandson of Resident) published on 9 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are so pleasant and demonstrate such warming and reassuring care to family members.

Reply from Maree Leadbeater, Marketing Manager at Harrier House

Thank you for taking the time to leave a review for Harrier House Care Home. We are thrilled to hear you have found our team to be pleasant and convey warmth and reassurance to families. Thank you.


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Review from Gwynneth B (Sister-in-law of Resident) published on 9 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and care are beyond compare - as visitors, we're always welcomed warmly and enjoy the activities we can share like the quiz nights.
The staff are kind, sensitive, good humoured and always helpful.
The home itself is beautifully clean, spacious and I have stayed in 4-star hotels which are
not as lovely. Thank you all.

Reply from Maree Leadbeater, Marketing Manager at Harrier House

Thank you for taking the time to leave a review for Harrier House Care Home. We are so pleased to hear that you always feel welcome and enjoy the activities program. Thank you.


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Review from Katie G (Granddaughter of Resident) published on 3 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support we received by everyone in the Harrier House was excellent during our difficult time. Always welcomed with ample food and drink, felt very safe and clean.

Reply from Maree Leadbeater, Marketing Manager at Harrier House

Thank you for leaving a review for Harrier House Care Home. We are so pleased to hear that the care and support you received from everyone at Harrier House was excellent and that you always felt welcomed with ample food and drink. Thank you.


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Review from Jane C (Daughter of Resident) published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean modern and safe surroundings. Friendly and cooperative staff. All are very cheerful and remember residents' names. Lots of activities and trips for residents and relatives are included in many events.

Reply from Maree Leadbeater, Marketing Manager at Harrier House

Thank you for taking the time to leave a review for Harrier House Care Home. We are so pleased to hear that you found our home to be safe and clean.


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Review from G J (Daughter of Resident) published on 19 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mamma is really happy here and says she loves it. The staff and the residents are friendly. Any issues that we have raised to the home have been promptly addressed.
The activities are fabulous, with boules and trips out. The hairdressers and nail bar are a big hit.

Reply from Maree Leadbeater, Marketing Manager at Harrier House

Thank you for taking the time to leave a review for Harrier House. We are so pleased to hear that you find our team to be friendly and our activities programme to be fabulous. Thank you.


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Review from James N (Grandson of Resident) published on 14 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and supportive of my granny as well as my family. They give my granny the expert care and support she needs due to having dementia. They get her involved in lots of activities which she thoroughly enjoys. After my grandad passed my granny required a lot of support which the
staff were able to provide excellently. My granny feels comfortable and has been able to build relationships with each of them and smile again.

Reply from Maree Leadbeater, Marketing Manager at Harrier House

Thank you for taking the time to leave a review for Harrier House Care Home. We are so pleased to hear you have found our team to be friendly and supportive. Many Thanks.


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Review from M N (Granddaughter of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandparents both moved into Harrier House following my grandad sadly being on end of life care and unable to care for my Granny with dementia. The whole team and staff were incredible and so supportive with the whole transition for both my grandparents and close family. We were all greatly supported
in such a difficult and distressing time, with food being provided and care being provided to my grandparents so the family were able to spend precious, quality time with them both. There are so many activities for the residents to do and my granny immediately felt comfortable and was integrated and I know the love and care that was given to us meant the world to my grandad. Thank you all.

Reply from Maree Leadbeater, Marketing Manager at Harrier House

Thank you for taking the time to leave a review for Harrier House Care Home. We are so pleased to hear that our team were supportive for you and your grandparents. Thank you.


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Review from J N (Daughter-in-law of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express enough gratitude for the compassionate care my father-in-law received in his final days and for the ongoing, loving support provided to his wife who has dementia. Every staff member was not only attentive but genuinely caring, treating both of them with dignity and respect. They made
sure every need was met with patience and understanding and always kept us informed which brought our family great peace of mind. The environment is warm and welcoming, the team go above and beyond to make it feel like a true home.

Reply from Maree Leadbeater, Marketing Manager at Harrier House

Thank you for taking the time to leave a review for Harrier House Care Home. We are so pleased to hear you found our team to be compassionate and attentive during this time and that we were able to bring your family peace of mind. Many Thanks.


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Review from Jo H (Daughter of Resident) published on 11 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Harrier House are always very friendly and caring towards the residents and their friends and families.

Reply from Maree Leadbeater, Marketing Manager at Harrier House

Thank you for taking the time to leave a review for Harrier House Care Home. We are so pleased to hear you find the team to be friendly and caring towards the residents and their families. Many Thanks.


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Review from V N (Daughter of Resident) published on 11 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is a caring and professional-run home. Our mum has been in here since 2021 and tells us that the staff are all friendly and treat her well. She loves the food and enjoys some of the activities (ie. carpet bowls) but can't join in others (ie. knitting, bingo etc) as her eyesight is not
too good now. But all in all, she is being looked after and is safe and warm so the family can relax in the knowledge that this is happening. Well done Harrier House!

Reply from Maree Leadbeater, Marketing Manager at Harrier House

Thank you for taking the time to leave a review for Harrier House Care Home. We are so pleased to hear your mum enjoys the food and activities and that she feels well cared for. Many Thanks.


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Review from Malcolm S (Brother of Resident) published on 24 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother became a resident in March 2024. He is diagnosed with Alzheimer's dementia. Prior to this, I had cared for him in his home, visiting on a daily basis for basic needs and care. However, due to him living alone, he soon became melancholy and depressive. His short-term memory is only 15 to 30
minutes. He had contact with me by phone and rang 40 to 50 times a day asking the same questions and needing reassurance. Due to his short memory, he believed he spent all of his time alone.
He initially went to Harrier House for 2 weeks of respite care in March. There was an immediate improvement in his mental state due to the care and attention paid to him by the staff.
6 months on and the care remains excellent. Residents engage in various activities and staged events to involve family, which certainly serves to improve my brother's well-being and have no doubt staved off any fall into depression.
I can't thank the management and staff enough for all the effort put into the care they give him.

Reply from Maree Leadbeater, Marketing Manager at Harrier House

Thank you for taking the time to leave a review for Harrier House Care Home. We are so pleased to hear that there was an immediate improvement due to the care he is receiving. Thank you.


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Review from S C (Daughter of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad recently took ill with a suspected mini-stroke. The staff were amazing. They called straight away for an ambulance. They contacted me also and a member of staff stayed with my dad until the ambulance arrived. 40 minutes later the ambulance arrived and they took my dad to our local hospital. It
was confirmed a transient ischaemic attack and without their care and attention to duty, things could have been worse.

Reply from Maree Leadbeater, Marketing Manager at Harrier House

Thank you for taking the time to leave a review for Harrier House Care Home. We are so pleased to hear you felt our team communicates well and effectively. Thank you.


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Current Review Score: 9.9 (9.945)

Overview of Review Score

The Review Score of 9.9 (9.945) out of 10 for Harrier House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 53 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.945 for Harrier House is calculated as follows: ( (602 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 635 Ratings = 4.945

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Harrier House is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 53 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (15)

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Meet the Team (3)

Samantha

Samantha Kavanagh

Job Title: Home Manager

Joined: 2021

Harrier House is a wonderful place to live and work. We really do everything we can here to make sure our residents feel safe and well-cared for.


My journey in the world of health and social care started 25 years ago. I have lots of experience and an excellent track record of commissioning, developing, and sustaining high standards, leading quality care services.


Catherine

Catherine Lock

Job Title: Mobility Assessor

Joined: 2011

“I meet with our new residents to assess their mobility. My role is unique as I don’t know of any other care homes that have an assessor with my experience as a physiotherapist. I’m able to make a genuine difference by really getting to know our resident's individual needs.”


Naomi

Naomi Jones

Job Title: Hospitality Manager

Joined: 2021

“My main focus is to ensure our residents (and their relatives and friends) truly experience the finest of everything we have to offer here at Bowood Court & Mews. From themed dining to fabulous social events. My aim is to support them to live life as they choose, and to do it with a little bit of luxury!”


Frequently Asked Questions about Harrier House

What types of Care is Harrier House registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act, No Medical Intervention & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Harrier House provide?

Palliative Care, Day Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Harrier House have?

There are 82 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Harrier House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Harrier House to the centre of Nottingham?

5.6 mile(s) as the crow flies, distance by road may be significantly further.