Brackley Care Home

Wellington Road, Brackley NN13 6QZ
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9.9 95 Reviews
  • Brackley Care Home, Brackley
In designing Brackley Care Home, they have focused on the comfort and needs of residents, creating an environment perfectly suited to modern living. All 66 bedrooms have hotel standard ensuite facilities with generous and comfortable living space.

To enable residents to carry on living their life to the full, they have anticipated every leisure need, providing a cinema room, library, café and hairdressing salon.

They are sure you will love their choice of décor and furniture that has created a relaxed ambience combined with the highest levels of comfort. Outside, the home has extensive gardens with beautiful landscape architecture, including a water feature.

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Care Provided by Brackley Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Stephanie Eley (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 1

Funding & Fees Guide for Brackley Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,500
    • Self-Funded Nursing Care from £1,500
    • Self-Funded Nursing Dementia Care from £1,500
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Nursing Care from £1,500
    • RESPITE Self-Funded Nursing Dementia Care from £1,500

  • *Fee from £1500 subject to successful assessment
  • (these prices are only a guideline, please contact Brackley Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Brackley Care Home Reviews (95)

Total of 95, showing 1-20
9.9

Brackley Care Home has a Review Score of 9.9 (9.909) out of 10, based on 51 reviews in the last 2 years. Over all time Brackley Care Home has 95 reviews.

Overall Experience

  • 90
  • 5
  • 0
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Date Published

95
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28
51
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Review from H I (Daughter of Resident) published on 19 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent 15 days at Brackley Care Home as a respite stay, while I went on holiday.
She was very pleased with her stay, her first in a care home. She felt that she was listened to and cared for.
She said that all the staff had a big smile as they greeted her, and at no time was she made to feel
a nuisance.
She is quite willing to go again, should the need arise.
Her only complaint was that she would have liked more baths! A novelty for her these days, but she had to admit that they kept her very clean anyway.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to complete this review. It was our pleasure to look after your mother and she is welcomed back at any time. Knowing our staff have had such a positive impact on her stay is lovely to hear and I will be sure to feed this back to the team.


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Review from V H (Aunt of Resident) published on 18 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely care home to live in. First class furnishings. Always made welcome, and given refreshments.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to leave a review. We are happy to hear you are always made to feel welcome. I will be sure to share your kind words with our team.


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Review from Jonathan H (Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic stay, feel like part of the family (the bigger picture, sort of).
Living here, I see everything though sometimes difficult to stop myself making suggestions to make things easier, forget I'm a resident.

Reply from Julie Wilson, Customer Relations Manager at Brackley Care Home

Thank you so much for your lovely review. Your suggestions are always very much appreciated so don't ever stop sharing them with us.


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Review from Neil F (Son of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Brackley Care home in early December. The staff were welcoming, kind and attentive and the standard of facilities are excellent. Quality of catering is very high and the focus on activities for those who are interested is really impressive.

Reply from Julie Wilson, Customer Relations Manager at Brackley Care Home

We are very appreciative of your wonderful review and your kind words have been shared with our whole team. We pride ourselves on providing a person-centred environment for all of our residents.


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Review from Claire M (Daughter of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was not in the home for long but during this time, she was very well looked after, in every way. We were able to relax knowing she was being monitored very closely and her needs met. All members of the caring staff were always bright and cheerful no matter what their role. Mum's room was light
and spacious with a nice aspect. She was unable to use the extra facilities/activities but it was nice to see them going on. Overall, as mum couldn't remain in her own home, this was an ideal place for her to end her days in.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to share your thoughts about Brackley Care Home. It is lovely to hear your kind words about our wonderful care team, they really do go above and beyond for residents here while showing their love and compassion through their work. I will be sure to share this feedback with the team.


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Review from B B (Relative of Resident) published on 20 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our relative moved into Brackley Care Home a week ago, we, as a family, are so impressed with the care and compassion that has been shown to our relative and indeed, us too.
The staff are very efficient and compassionate in what they do. We would particularly like to thank management for their support
and also one of the care assistants, in particular, who, without a doubt, has been amazing and one of the trained nurses.
Thank you all so much.

Reply from Stephanie Eley, Manager at Brackley Care Home

I would like to thank you for taking the time to complete this review. We really appreciate your kind comments, it is always a pleasure to help and support relatives just as much as we do our residents because you're all such a big part of our Brackley Care Home family. I will be sure to pass on your comments to the rest of our team.


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Review from C C (Wife of Resident) published on 10 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After looking for a care home for my husband, We found Brackley Care Home. We were welcomed and shown around and were very impressed. My husband has been here since March 2024 and is very well cared for. We would recommend this care home.

Reply from Stephanie Eley, Manager at Brackley Care Home

I would like to thank you for taking the time to complete the review for Brackley Care Home. It has been a real pleasure to look after your loved one and you on your visits to us. I will be sure to share you kind words with our team.


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Review from J A (Sister of Resident) published on 5 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brackley Care Home is a very caring, professional and happy place to visit. My sister really enjoys living here and the staff are always friendly.
We regularly visit the cafe and have a coffee and cake, it's very comfortable.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you so much for taking the time to share your positive experience here at Brackley Care Home. We are truly delighted to hear your kind words and appreciate your feedback.


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Review from E K (Daughter of Resident) published on 2 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we looked around Brackley Care Home we knew we had found the right place to look after Dad. Rainbow is so lovely, It has such a calm and peaceful atmosphere, with the odd impromptu sing song or dance led by the wonderful staff. So much joy and laughter we witnessed.
We can't thank you
all enough for the love and care shown to Dad but also to us.

Reply from Stephanie Eley, Manager at Brackley Care Home

We sincerely appreciate you taking the time to share your positive experience with Brackley Care Home. It is very reassuring to hear your observations regarding our staff team, they all go above and beyond to care for our residents and make lasting memories. I will be sure to share your feedback with the team.


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Review from John M (Husband of Resident) published on 1 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been here since September 10th. At first, she was extremely anxious and was very unsure of what was happening.
Slowly but surely, she started to settled down and is now starting to get involved in the activities and getting to know other residents.
For me, seeing the house for the first
time gave me the confidence to let my wife come to stay here and I know she is being looked after in the best possible way.
Our son and daughter are happy that Mum is being looked after and staff are on hand to help.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to complete this review. I will ensure to share your kind words with our team.


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Review from Diana K (Friend of Resident) published on 30 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful care home with wonderful, caring staff who are devoted to their jobs and all the residents. They are involved in so many activities which keep the residents occupied and interested in their care and enjoyment in the home.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to complete this review. Activities within our home are central to our residents and they have so much fun. I will ensure to share your feedback with our team.


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Review from Peter K (Husband of Resident) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brackley Care Home has been a godsend for our family, they literally make us feel part of their family. My wife was in hospital for sixteen weeks prior to arriving at Brackley Care Home and although she is suffering from advanced dementia, they have provided the care and peace of mind we all hoped for.
We can't pick out a particular member of staff as they have all gone out their way to help my wife and support her family, it really is a lovely care home. The standards are really high around the home for both care and cleanliness.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to complete this review. It is lovely to hear she has settled into the home and you feel welcome on your visits. Here at Brackley Care Home, we aim to ensure our residents and families feel comfortable in a clean and fresh environment. I will share your kind words with our team.


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Review from S M (Brother of Resident) published on 17 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited my sister everyday for seven days, we found the care home very friendly and efficiently run. The home is exceptional in condition, decor and cleanliness.
We were very impressed and would recommend it to anybody.
Overall impression is excellent.

Reply from Stephanie Eley, Manager at Brackley Care Home

We sincerely appreciate you taking the time to share your positive experience with Brackley Care Home. We always aim to make everyone feel welcome and comfortable within our enviorment. I will be sure to share your feedback with all at Brackley Care Home.


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Review from I W (Son of Resident) published on 6 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother appears to be incredibly happy at the care home and, in fact, seems to have become a lot brighter in recent weeks. She receives excellent care from the well-trained staff and is treated with complete respect at all times.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to complete this review. I will share your feedback with our team.


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Review from Susan M (Daughter of Resident) published on 22 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brackley Care Home is warm and friendly, wrapping its arms around you. The Brackley team make this such a comfortable place to be in and visit, treating everyone, not just the residents but family and friends too, with warmth care and respect. It is light, airy, clean and beautifully appointed. The
food is like homecooked and appetising with friends and family being able to join the resident for meals if they wish. I have experienced that the team go above and beyond to make residents' stays as enjoyable as possible. For example, it was their idea for my dad's biker friends to take their bikes to the home so Dad could see them all. Also, they arranged a trip to a local aerodrome cafe where a friend and I joined Dad and a carer for breakfast. I cannot praise the Brackley team enough for all they have done during Dad's stay. I visit knowing that I will be welcomed warmly and that Dad and I have such amazing support and care. It is truly a home from home in many ways.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to complete this lovely review of Brackley Care Home. We like everyone who visits to feel comfortable and part of our ever-extended family here at Brackley. We have an excellent activity team who really do go above an beyond to ensure our residents needs are met. I will share your lovely feedback with our whole team.


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Review from Laura P (Daughter of Resident) published on 22 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a warm and welcoming care home - both for Mum and me!
Staff really listen and care for us, as a family. Mum's interests are respected and her days are filled with so much to do.

Reply from Stephanie Eley, Manager at Brackley Care Home

We sincerely appreciate you taking the time to share your positive experience with Brackley Care Home. It is very reassuring to hear your observations regarding our staff team, they all go above and beyond to care for our residents. I will be sure to share your feedback with all at Brackley Care Home.


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Review from S H (Daughter-in-law of Resident) published on 24 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful and clean care home. Staff are always friendly and polite, residents are very well cared for and happy.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to complete this review. We take immense pride in providing high-quality care and facilities to positively impact our residents. Your kind words mean a lot to us, and I will make sure to share them with the staff.


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Review from L A (Niece of Resident) published on 24 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted with how well my uncle has settled. He is much more engaged with the people around him and it's so reassuring to have I'm so settled.

Reply from Stephanie Eley, Manager at Brackley Care Home

I would like to thank you for taking the time to complete this review. It is a real pleasure to look after your uncle and to see his progression is just delightful. I will ensure I pass your comments on to the team.


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Review from E A (Son of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the progress my mum has made since arriving at Brackley Care Home. My mum was very thin, bedbound and anxious but has since then barely skipped a meal, is now walking with the help of a rollator and is now more engaging, this is I believe a direct result of the care and attention
she has received at the home which is second to none.

Reply from Christiana Ajao, Manager at Brackley Care Home

Thank you for taking the time to share your feedback with us at Brackley Care Home. We appreciate your feedback and are happy to hear our staff are providing exceptional care to Mum which has enabled her to regain her strength. We will certainly share your feedback with our staff and together we will continue to work towards providing an excellent service.


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Review from M A (Sister-in-law of Resident) published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law is currently in Brackley Care Home and has been here for almost two months. Throughout my association with the home, I have consistently been impressed by the dedication to which the staff have gone above and beyond to ensure the residents' welfare as well as caring for the families.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you so much for taking the time to share your experience with us. We deeply appreciate your feedback and are thrilled to hear that our staff are providing exceptional care to your sister-in-law. I will ensure I feed this back to our team.


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Current Review Score: 9.9 (9.909)

Overview of Review Score

The Review Score of 9.9 (9.909) out of 10 for Brackley Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 51 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.909 for Brackley Care Home is calculated as follows: ( (546 Excellents x 5) + (43 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 594 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brackley Care Home is based on 51 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 51 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jun 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (5)

Stephanie

Stephanie Eley

Job Title: Home Manager

She has dedicated over 20 years to the care sector, predominantly in nursing settings. With a fervent commitment to upholding exceptional standards of care, she strives to foster independence and create a sense of belonging for residents at Brackley Care Home.


Julie

Julie Wilson

Job Title: Customer Relationship Manager

I come from South Africa where I worked in a customer-facing role within the horse racing industry for many years. I have been at Brackley Care Home almost since the day it opened in November 2020 and love absolutely everything about my role. The close human interaction is what I thrive on and I strive to deliver exceptional customer service whilst building on and developing strong interpersonal relationships with our residents, our families, our staff and our visitors to the home as well as to the wider Brackley community. In my spare time, I enjoy visiting National Trust properties, exercising, reading and doing cross-stitch.


Emma

Emma Hudders

Job Title: Administrator

My name is Emma, and I am the Administrator at Brackley Care Home. I have always worked in customer-focused roles and find the Healthcare Industry in particular, very rewarding. I have worked with the organization for over two years now and am looking to further my education and skills by undergoing an NVQ in Business Administration & also Leadership and Management. One of the things I love about working here is the atmosphere - Everyone cares and supports one another, and the staff all work incredibly hard. Outside of work, I enjoy travelling, cooking and sometimes painting. I’m also very interested in Interior Design.


Barbara

Barbara Foley

Job Title: Activities & Lifestyle Coordinator

Most of my working career has been in middle management in both the retail and hospitality industries before I changed my career path to working in care homes. I love the special time I get to spend with the residents at Brackley Care Home - we are always learning from each other and I am privileged to have the chance to make wonderful memories with them. In my spare time, I love cooking, gardening and fine wines.


Chanice

Chanice Lyne

Job Title: Activities & Lifestyle Coordinator

I'm Chanice and I've worked in care for over 10 years where I started as a volunteer before moving into activities. I enjoy spending time with our residents at Brackley Care Home and love listening to all the wonderful stories that they have to share.


Outside of work I love being with my family and dancing and I also volunteer as a dance teacher's assistant teaching children ballet and freestyle.


Frequently Asked Questions about Brackley Care Home

What types of Care is Brackley Care Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Brackley Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does Brackley Care Home have?

There are 66 Single Rooms.

What are the Facilities & Services at Brackley Care Home?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brackley Care Home to the centre of Brackley?

0.8 mile(s) as the crow flies, distance by road may be significantly further.