Brackley Care Home

Wellington Road, Brackley NN13 6QZ
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9.9 103 Reviews
  • Brackley Care Home, Brackley
In designing Brackley Care Home, they have focused on the comfort and needs of residents, creating an environment perfectly suited to modern living. All 66 bedrooms have hotel standard ensuite facilities with generous and comfortable living space.

To enable residents to carry on living their life to the full, they have anticipated every leisure need, providing a cinema room, library, café and hairdressing salon.

They are sure you will love their choice of décor and furniture that has created a relaxed ambience combined with the highest levels of comfort. Outside, the home has extensive gardens with beautiful landscape architecture, including a water feature.

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Care Provided by Brackley Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Stephanie Eley (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 1

Funding & Fees Guide for Brackley Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,500
    • Self-Funded Nursing Care from £1,500
    • Self-Funded Nursing Dementia Care from £1,500
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Nursing Care from £1,500
    • RESPITE Self-Funded Nursing Dementia Care from £1,500

  • *Fee from £1500 subject to successful assessment
  • (these prices are only a guideline, please contact Brackley Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Brackley Care Home Reviews (103)

Total of 103, showing 1-20
9.9

Brackley Care Home has a Review Score of 9.9 (9.919) out of 10, based on 59 reviews in the last 2 years. Over all time Brackley Care Home has 103 reviews.

Overall Experience

  • 98
  • 5
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Date Published

103
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Review from Rebecca B (Daughter-in-law of Resident) published on 2 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law has lived at Brackley Care home for nearly a year. She settled extremely quickly which was down to the amazing staff and other residents who made her so welcome. The facilities are superb. My mother in law loves all the activities and the weekly outings. The family are happy with
the knowledge that she is being cared for by such wonderful staff.

Reply from Stephanie Eley, Manager at Brackley Care Home

I would like to say thank you for taking the time to complete this lovely review. Your mother in law is a real pleasure to look after and she brings joy to so many of our residents. Our activity team continues to provide meaningful activities to our residents. I will share your kind words with our team.


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Review from Neil B (Husband of Resident) published on 1 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst visiting my wife who is a resident on the rainbow suite I was invited to join in the seated exercise session which was been run by the customer relationship manager I enjoyed it and I still had enough energy left to do some work on my allotment afterwards. I was impressed by the encouragement
the customer relationship manager gave to the less able participants

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Review from Jackie B (Daughter of Resident) published on 1 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been in Brackley Care Home for 9 months. She has dementia. Moving her to a care home was a big but essential decision for us to make and I can't praise the staff enough for how caring, welcoming, thoughtful and fun they've been with my Mum, literally from the minute we arrived. She has settled
so well and is so happy there, constantly telling me how lovely it is and how friendly all the staff are. It's an absolute pleasure visiting her in such a wonderfully happy place.

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Review from Simon F (Son-in-law of Resident) published on 28 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my father-in-law on a number of occasions since he became a resident in August 2024. We have always found the staff supportive and polite, more importantly they always take time to discuss things when visiting. I am very happy with the professional standards of the staff at the home,
the warm welcoming environment and the fact that my father-in-law is safe and well cared for.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time in completing this review. We will always go above and beyond to provide the best care to our residents. I will be sure to share your feedback with our team.


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Review from Val S (Wife of Resident) published on 28 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had to move in to Brackley Care Home at quite short notice due to increasing difficulties with his condition. It was not an easy decision to make but as soon as the family met the staff and witnessed the care and attention he was given we knew we had made the right choice. As his wife I have
felt as supported as well as he has been. There is a huge amount of empathy coming from all the staff, whatever their position in the home. They are also always polite, positive and happy which creates a lovely, warm, homely atmosphere. I would have no hesitation recommending this home to anyone.

Reply from Stephanie Eley, Manager at Brackley Care Home

I would like to say thank you for taking the time to write such a lovely review. It makes me so happy knowing my team makes you feel comfortable and well supported. Your husband is a pleasure to look after and its lovely getting to know him and his ways. I will share your feedback with our team.


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Review from Jo F (Daughter of Resident) published on 28 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brackley Care Home is a lovely, welcoming place. My Mum moved in last June and she has really thrived since she's been there. The staff are kind and helpful and they have been very flexible to meet my Mum's needs. It's always a pleasure to visit her, knowing that she's being well looked after and cared
for.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to complete this review. It is lovely to hear your kind words about our staff team. We will always go above and beyond in caring for our residents. I will be sure to feed back your comments to our team.


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Review from Joanna B (Daughter-in-law of Resident) published on 28 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law was treated with the dignity and respect she deserves from the moment she arrived. Everyone is extremely friendly and helpful and can't do enough for her or us as guests. We eat with her sometimes which she enjoys and the food is superb. The new chef even made a special cake for her
late husband. The activities are varied and she is beginning to join in with some which is lovely to see. We love seeing what she's up to on the social media page!

Reply from Stephanie Eley, Manager at Brackley Care Home

I would like to say thank you for taking the time for providing this lovely feedback. It is nice to see your mother in law joining in with life here at Brackley Care Home. As a team, we will always go above and beyond to ensure someone is supported, especially after loosing someone so dear to them, so to see her joining in with activities is such a joy to us. Its also really nice to hear you enjoy the food when you are dine with your mother in law, i'll certainly share your feedback.


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Review from Tracy F (Daughter of Resident) published on 28 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went into hospital unexpectedly and sadly was no longer fit or safe to go home alone. The social care package in place for discharge was not sufficient or safe for his needs and I was on a race against time to get him discharged promptly into suitable residential care that would cater for
his rapidly changing dementia needs.
I found gold with Brackley Care Home.
From start to finish they have been efficient, informative and helpful and no task or conversation is undertaken without empathy and care.
I couldn't recommend them highly enough, the stress and worry that has been taken away is immeasurable.
The staff are delightful and hard working and the environment is faultless. I can't imagine him being anywhere else.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to complete your review of Brackley care home, your kind words to mean a lot to us. As a team, we will always go above and beyond to make both residents and families comfortable in a lovely homely environment. Looking after your farther is a true pleasure and such a character within our home. I will be sure to share your feedback with our team.


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Review from H I (Daughter of Resident) published on 19 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent 15 days at Brackley Care Home as a respite stay, while I went on holiday.
She was very pleased with her stay, her first in a care home. She felt that she was listened to and cared for.
She said that all the staff had a big smile as they greeted her, and at no time was she made to feel
a nuisance.
She is quite willing to go again, should the need arise.
Her only complaint was that she would have liked more baths! A novelty for her these days, but she had to admit that they kept her very clean anyway.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to complete this review. It was our pleasure to look after your mother and she is welcomed back at any time. Knowing our staff have had such a positive impact on her stay is lovely to hear and I will be sure to feed this back to the team.


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Review from V H (Aunt of Resident) published on 18 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely care home to live in. First class furnishings. Always made welcome, and given refreshments.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to leave a review. We are happy to hear you are always made to feel welcome. I will be sure to share your kind words with our team.


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Review from Jonathan H (Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic stay, feel like part of the family (the bigger picture, sort of).
Living here, I see everything though sometimes difficult to stop myself making suggestions to make things easier, forget I'm a resident.

Reply from Julie Wilson, Customer Relations Manager at Brackley Care Home

Thank you so much for your lovely review. Your suggestions are always very much appreciated so don't ever stop sharing them with us.


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Review from Neil F (Son of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Brackley Care home in early December. The staff were welcoming, kind and attentive and the standard of facilities are excellent. Quality of catering is very high and the focus on activities for those who are interested is really impressive.

Reply from Julie Wilson, Customer Relations Manager at Brackley Care Home

We are very appreciative of your wonderful review and your kind words have been shared with our whole team. We pride ourselves on providing a person-centred environment for all of our residents.


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Review from Claire M (Daughter of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was not in the home for long but during this time, she was very well looked after, in every way. We were able to relax knowing she was being monitored very closely and her needs met. All members of the caring staff were always bright and cheerful no matter what their role. Mum's room was light
and spacious with a nice aspect. She was unable to use the extra facilities/activities but it was nice to see them going on. Overall, as mum couldn't remain in her own home, this was an ideal place for her to end her days in.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to share your thoughts about Brackley Care Home. It is lovely to hear your kind words about our wonderful care team, they really do go above and beyond for residents here while showing their love and compassion through their work. I will be sure to share this feedback with the team.


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Review from B B (Relative of Resident) published on 20 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our relative moved into Brackley Care Home a week ago, we, as a family, are so impressed with the care and compassion that has been shown to our relative and indeed, us too.
The staff are very efficient and compassionate in what they do. We would particularly like to thank management for their support
and also one of the care assistants, in particular, who, without a doubt, has been amazing and one of the trained nurses.
Thank you all so much.

Reply from Stephanie Eley, Manager at Brackley Care Home

I would like to thank you for taking the time to complete this review. We really appreciate your kind comments, it is always a pleasure to help and support relatives just as much as we do our residents because you're all such a big part of our Brackley Care Home family. I will be sure to pass on your comments to the rest of our team.


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Review from C C (Wife of Resident) published on 10 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After looking for a care home for my husband, We found Brackley Care Home. We were welcomed and shown around and were very impressed. My husband has been here since March 2024 and is very well cared for. We would recommend this care home.

Reply from Stephanie Eley, Manager at Brackley Care Home

I would like to thank you for taking the time to complete the review for Brackley Care Home. It has been a real pleasure to look after your loved one and you on your visits to us. I will be sure to share you kind words with our team.


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Review from J A (Sister of Resident) published on 5 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brackley Care Home is a very caring, professional and happy place to visit. My sister really enjoys living here and the staff are always friendly.
We regularly visit the cafe and have a coffee and cake, it's very comfortable.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you so much for taking the time to share your positive experience here at Brackley Care Home. We are truly delighted to hear your kind words and appreciate your feedback.


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Review from E K (Daughter of Resident) published on 2 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we looked around Brackley Care Home we knew we had found the right place to look after Dad. Rainbow is so lovely, It has such a calm and peaceful atmosphere, with the odd impromptu sing song or dance led by the wonderful staff. So much joy and laughter we witnessed.
We can't thank you
all enough for the love and care shown to Dad but also to us.

Reply from Stephanie Eley, Manager at Brackley Care Home

We sincerely appreciate you taking the time to share your positive experience with Brackley Care Home. It is very reassuring to hear your observations regarding our staff team, they all go above and beyond to care for our residents and make lasting memories. I will be sure to share your feedback with the team.


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Review from John M (Husband of Resident) published on 1 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been here since September 10th. At first, she was extremely anxious and was very unsure of what was happening.
Slowly but surely, she started to settled down and is now starting to get involved in the activities and getting to know other residents.
For me, seeing the house for the first
time gave me the confidence to let my wife come to stay here and I know she is being looked after in the best possible way.
Our son and daughter are happy that Mum is being looked after and staff are on hand to help.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to complete this review. I will ensure to share your kind words with our team.


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Review from Diana K (Friend of Resident) published on 30 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful care home with wonderful, caring staff who are devoted to their jobs and all the residents. They are involved in so many activities which keep the residents occupied and interested in their care and enjoyment in the home.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to complete this review. Activities within our home are central to our residents and they have so much fun. I will ensure to share your feedback with our team.


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Review from Peter K (Husband of Resident) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brackley Care Home has been a godsend for our family, they literally make us feel part of their family. My wife was in hospital for sixteen weeks prior to arriving at Brackley Care Home and although she is suffering from advanced dementia, they have provided the care and peace of mind we all hoped for.
We can't pick out a particular member of staff as they have all gone out their way to help my wife and support her family, it really is a lovely care home. The standards are really high around the home for both care and cleanliness.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to complete this review. It is lovely to hear she has settled into the home and you feel welcome on your visits. Here at Brackley Care Home, we aim to ensure our residents and families feel comfortable in a clean and fresh environment. I will share your kind words with our team.


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Current Review Score: 9.9 (9.919)

Overview of Review Score

The Review Score of 9.9 (9.919) out of 10 for Brackley Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 59 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 59 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.919 for Brackley Care Home is calculated as follows: ( (640 Excellents x 5) + (45 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 690 Ratings = 4.919

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brackley Care Home is based on 59 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 59 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jun 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (5)

Stephanie

Stephanie Eley

Job Title: Home Manager

She has dedicated over 20 years to the care sector, predominantly in nursing settings. With a fervent commitment to upholding exceptional standards of care, she strives to foster independence and create a sense of belonging for residents at Brackley Care Home.


Julie

Julie Wilson

Job Title: Customer Relationship Manager

I come from South Africa where I worked in a customer-facing role within the horse racing industry for many years. I have been at Brackley Care Home almost since the day it opened in November 2020 and love absolutely everything about my role. The close human interaction is what I thrive on and I strive to deliver exceptional customer service whilst building on and developing strong interpersonal relationships with our residents, our families, our staff and our visitors to the home as well as to the wider Brackley community. In my spare time, I enjoy visiting National Trust properties, exercising, reading and doing cross-stitch.


Emma

Emma Hudders

Job Title: Administrator

My name is Emma, and I am the Administrator at Brackley Care Home. I have always worked in customer-focused roles and find the Healthcare Industry in particular, very rewarding. I have worked with the organization for over two years now and am looking to further my education and skills by undergoing an NVQ in Business Administration & also Leadership and Management. One of the things I love about working here is the atmosphere - Everyone cares and supports one another, and the staff all work incredibly hard. Outside of work, I enjoy travelling, cooking and sometimes painting. I’m also very interested in Interior Design.


Barbara

Barbara Foley

Job Title: Activities & Lifestyle Coordinator

Most of my working career has been in middle management in both the retail and hospitality industries before I changed my career path to working in care homes. I love the special time I get to spend with the residents at Brackley Care Home - we are always learning from each other and I am privileged to have the chance to make wonderful memories with them. In my spare time, I love cooking, gardening and fine wines.


Chanice

Chanice Lyne

Job Title: Activities & Lifestyle Coordinator

I'm Chanice and I've worked in care for over 10 years where I started as a volunteer before moving into activities. I enjoy spending time with our residents at Brackley Care Home and love listening to all the wonderful stories that they have to share.


Outside of work I love being with my family and dancing and I also volunteer as a dance teacher's assistant teaching children ballet and freestyle.


Frequently Asked Questions about Brackley Care Home

What types of Care is Brackley Care Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Brackley Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does Brackley Care Home have?

There are 66 Single Rooms.

What are the Facilities & Services at Brackley Care Home?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brackley Care Home to the centre of Brackley?

0.8 mile(s) as the crow flies, distance by road may be significantly further.