Brackley Care Home

Wellington Road, Brackley NN13 6QZ
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9.9 105 Reviews
  • Brackley Care Home, Brackley
In designing Brackley Care Home, they have focused on the comfort and needs of residents, creating an environment perfectly suited to modern living. All 66 bedrooms have hotel standard ensuite facilities with generous and comfortable living space.

To enable residents to carry on living their life to the full, they have anticipated every leisure need, providing a cinema room, library, café and hairdressing salon.

They are sure you will love their choice of décor and furniture that has created a relaxed ambience combined with the highest levels of comfort. Outside, the home has extensive gardens with beautiful landscape architecture, including a water feature.

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Care Provided by Brackley Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Stephanie Eley (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 1

Funding & Fees Guide for Brackley Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,500
    • Self-Funded Nursing Care from £1,500
    • Self-Funded Nursing Dementia Care from £1,500
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Nursing Care from £1,500
    • RESPITE Self-Funded Nursing Dementia Care from £1,500

  • *Fee from £1500 subject to successful assessment
  • (these prices are only a guideline, please contact Brackley Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Brackley Care Home Reviews (105)

Total of 105, showing 21-40
9.9

Brackley Care Home has a Review Score of 9.9 (9.922) out of 10, based on 61 reviews in the last 2 years. Over all time Brackley Care Home has 105 reviews.

Overall Experience

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  • 5
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Review from Diana K (Friend of Resident) published on 30 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful care home with wonderful, caring staff who are devoted to their jobs and all the residents. They are involved in so many activities which keep the residents occupied and interested in their care and enjoyment in the home.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to complete this review. Activities within our home are central to our residents and they have so much fun. I will ensure to share your feedback with our team.


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Review from Peter K (Husband of Resident) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brackley Care Home has been a godsend for our family, they literally make us feel part of their family. My wife was in hospital for sixteen weeks prior to arriving at Brackley Care Home and although she is suffering from advanced dementia, they have provided the care and peace of mind we all hoped for.
We can't pick out a particular member of staff as they have all gone out their way to help my wife and support her family, it really is a lovely care home. The standards are really high around the home for both care and cleanliness.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to complete this review. It is lovely to hear she has settled into the home and you feel welcome on your visits. Here at Brackley Care Home, we aim to ensure our residents and families feel comfortable in a clean and fresh environment. I will share your kind words with our team.


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Review from S M (Brother of Resident) published on 17 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited my sister everyday for seven days, we found the care home very friendly and efficiently run. The home is exceptional in condition, decor and cleanliness.
We were very impressed and would recommend it to anybody.
Overall impression is excellent.

Reply from Stephanie Eley, Manager at Brackley Care Home

We sincerely appreciate you taking the time to share your positive experience with Brackley Care Home. We always aim to make everyone feel welcome and comfortable within our enviorment. I will be sure to share your feedback with all at Brackley Care Home.


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Review from I W (Son of Resident) published on 6 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother appears to be incredibly happy at the care home and, in fact, seems to have become a lot brighter in recent weeks. She receives excellent care from the well-trained staff and is treated with complete respect at all times.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to complete this review. I will share your feedback with our team.


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Review from Susan M (Daughter of Resident) published on 22 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brackley Care Home is warm and friendly, wrapping its arms around you. The Brackley team make this such a comfortable place to be in and visit, treating everyone, not just the residents but family and friends too, with warmth care and respect. It is light, airy, clean and beautifully appointed. The
food is like homecooked and appetising with friends and family being able to join the resident for meals if they wish. I have experienced that the team go above and beyond to make residents' stays as enjoyable as possible. For example, it was their idea for my dad's biker friends to take their bikes to the home so Dad could see them all. Also, they arranged a trip to a local aerodrome cafe where a friend and I joined Dad and a carer for breakfast. I cannot praise the Brackley team enough for all they have done during Dad's stay. I visit knowing that I will be welcomed warmly and that Dad and I have such amazing support and care. It is truly a home from home in many ways.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to complete this lovely review of Brackley Care Home. We like everyone who visits to feel comfortable and part of our ever-extended family here at Brackley. We have an excellent activity team who really do go above an beyond to ensure our residents needs are met. I will share your lovely feedback with our whole team.


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Review from Laura P (Daughter of Resident) published on 22 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a warm and welcoming care home - both for Mum and me!
Staff really listen and care for us, as a family. Mum's interests are respected and her days are filled with so much to do.

Reply from Stephanie Eley, Manager at Brackley Care Home

We sincerely appreciate you taking the time to share your positive experience with Brackley Care Home. It is very reassuring to hear your observations regarding our staff team, they all go above and beyond to care for our residents. I will be sure to share your feedback with all at Brackley Care Home.


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Review from S H (Daughter-in-law of Resident) published on 24 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful and clean care home. Staff are always friendly and polite, residents are very well cared for and happy.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to complete this review. We take immense pride in providing high-quality care and facilities to positively impact our residents. Your kind words mean a lot to us, and I will make sure to share them with the staff.


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Review from L A (Niece of Resident) published on 24 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted with how well my uncle has settled. He is much more engaged with the people around him and it's so reassuring to have I'm so settled.

Reply from Stephanie Eley, Manager at Brackley Care Home

I would like to thank you for taking the time to complete this review. It is a real pleasure to look after your uncle and to see his progression is just delightful. I will ensure I pass your comments on to the team.


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Review from E A (Son of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the progress my mum has made since arriving at Brackley Care Home. My mum was very thin, bedbound and anxious but has since then barely skipped a meal, is now walking with the help of a rollator and is now more engaging, this is I believe a direct result of the care and attention
she has received at the home which is second to none.

Reply from Christiana Ajao, Manager at Brackley Care Home

Thank you for taking the time to share your feedback with us at Brackley Care Home. We appreciate your feedback and are happy to hear our staff are providing exceptional care to Mum which has enabled her to regain her strength. We will certainly share your feedback with our staff and together we will continue to work towards providing an excellent service.


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Review from M A (Sister-in-law of Resident) published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law is currently in Brackley Care Home and has been here for almost two months. Throughout my association with the home, I have consistently been impressed by the dedication to which the staff have gone above and beyond to ensure the residents' welfare as well as caring for the families.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you so much for taking the time to share your experience with us. We deeply appreciate your feedback and are thrilled to hear that our staff are providing exceptional care to your sister-in-law. I will ensure I feed this back to our team.


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Review from Jacqui T (Friend of Resident) published on 17 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a beautiful home, staff are so friendly and accommodating, got a cup of coffee and cake. It's like a posh hotel. Very clean and beautifully presented. Very impressed. My dear friend is so happy here. Thank you!

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to review Brackley Care Home. We like everyone who visits to feel comfortable and part of our ever-extended family here at Brackley. It is nice to hear how happy your friend is while they are staying with us. I will share your lovely feedback with our team.


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Review from L D (Daughter of Resident) published on 13 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in hospital and deteriorated badly over a six-week period. The staff came to a decision that she was not going to improve as she was not eating or drinking at all and, as such, her body was shutting down. As a family, we believed the hospital environment and care had been detrimental and
given the right place, she would improve. She was discharged on an "end of life" plan - came to Brackley Care Home, where five weeks later, she is eating, drinking and starting to thrive. Thank you to the customer relations manager for helping me sort this.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to share your feedback with us here at Brackley Care Home. It is reassuring to know the standard of care we are providing to your mother has enabled her to regain her strength in order for her to start to live her life again. I will ensure our staff receive this lovely feedback.


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Review from Viv R (Daughter of Resident) published on 12 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law moved into Brackley Nursing Home in February 2024 where he continues to be extremely settled and very comfortable. When we were looking for a home we were advised to 'not be swayed by glitz and gloss' and I am delighted to confirm Brackley Care Home offers a fabulous setting, a low
turnover of staff and fabulous home management. Daddy is treated as an individual and his various and ever changing needs both health and personal are managed and addressed very very well. Brackley Care Home have done a great job in keeping a close check on his health and helping us to manage frequent NHS appointments and admissions. For myself and my husband, we feel all the staff really care for Daddy and we feel happy him being there. Not to mention, we love visiting, it is comfortable for us and we always feel welcome and have joined him for meals which is a lovely thing to be able to do. The activities they offer are brilliant and there are always fun activities happening to keep him interested and stimulated.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you so much for taking the time to share your experience with us. We deeply appreciate your feedback and are thrilled to hear how happy you are with the care we are providing. Our activities are central to our home and always planned with our residents in mind. We will certainly share your feedback with our staff, and together we will continue to work towards providing an excellent service.


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Review from S H (Daughter of Resident) published on 3 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff enough for everything they did for my Mother. They were all superb!
The manager is exceptional; she has such empathy and understanding for both the residents and the families.
All the staff we met were respectful, and kind and obviously cared so much for the residents.
I
looked at a few care homes before I decided on this one because it stood out head and shoulders above any of the others. I can highly recommend it!

Reply from Stephanie Eley, Manager at Brackley Care Home

We sincerely appreciate you taking the time to share your positive experience with Brackley Care Home. It is very reassuring to hear your observations regarding our staff team, they all go above and beyond to care for our residents and to make our home the best that it can be. I will be sure to share your feedback with all at Brackley Care Home.


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Review from Elizabeth R (Daughter of Resident) published on 27 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brackley Care Home did my mum a lot of good and I believe gave her three extra years of life. I used to enjoy visiting her, as we would have a good gossip and a laugh, something we had struggled to do before, when she lived by herself in her own home, with no help. She told me repeatedly that she felt
safe, cared for and loved in the care home. She knew she wasn't alone, with someone always on hand if she needed help or support.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to express your positive experience of Brackley Care Home. It's lovely to hear your mum felt safe with us. Your kind words regarding our staff's attentiveness mean a lot to us. We will certainly share your feedback with our staff and together we will continue to work towards providing an excellent service.


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Review from Alan B (Next of Kin) published on 9 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family member was in Brackley Care Home for end-of-life care for nearly 2 weeks. We could not have wished for a nicer environment for him and he was given the best care and attention by all members of staff. You get the impression that they are all one big family. They are all so helpful and cheery
and everywhere is bright and beautifully decorated. We only wish all care homes were as nice.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you immensely for taking the time to share your experience at Brackley Care Home. We are deeply touched by your kind words and are truly honoured to have been entrusted with the care of your family member during such a sensitive time. We are pleased to hear that your loved one felt comfortable and well cared for during their stay with us. Your feedback inspires us to continue our mission of providing exceptional care and support to all our residents and their families. We are grateful for the opportunity to serve and be a source of comfort during difficult times. Thank you once again for your kind words and for choosing Brackley Care Home.


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Review from Kate P (Sister of Resident) published on 15 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister came to the home from the hospital requiring full nursing care and rehabilitation. With the care, support and encouragement from the wonderful team (nurses, carers, catering staff and management) she has made wonderful progress. It is fantastic to see her back on her feet, re-energised and
joining in the various activities.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to share your feedback with us here at Brackley Care Home. It is so reassuring to know the standard of care we are providing to your sister has enabled her to regain her confidence, energy and enjoyment of life once again. It's also commendable that the staff are dedicated to creating a friendly and welcoming atmosphere, as this can greatly enhance the overall experience for both residents and their families. I will ensure to share your feedback with the entire team.


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Review from D F (Resident) published on 2 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care.

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Review from Deborah E (Wife of Resident) published on 5 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband arrived at Brackley Care Home from hospital needing full nursing care. He has taken time to settle down but all the staff, from the customer relations manager, at the top, to the cleaning staff, have been lovely and very helpful in a stressful situation. We can fault the care my husband has
received and are very pleased he is with you. The home is also a very nice place to visit.

Reply from Christiana Ajao, Manager at Brackley Care Home

Thank you for taking the time to leave us a review. I will make sure that your kind words are shared with the team.


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Review from T M (Friend of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to visit my friend who moved in on the 15th of January 2024, unfortunately, her health took a turn for the worse upon arrival. Your staff in all departments have been absolutely wonderful. The male nurse caring for my friend went above and beyond in her care. I was made to feel welcome at all
times and found all but one member of staff so helpful.

Reply from Christiana Ajao, Manager at Brackley Care Home

Thank you so much for taking the time to share your experience with us. We deeply appreciate your feedback and are thrilled to hear that our staff, particularly the male nurse caring for your friend, provided exceptional care during your visit.
We're sorry to hear about your friend's health taking a turn for the worse, but we're grateful that our team was able to support both of you during this challenging time.
Your kind words regarding our staff's professionalism and attentiveness mean a lot to us. We will certainly share your feedback with our staff, and together we will continue to work towards providing an excellent service.
Thank you again for choosing our facility, and please don't hesitate to reach out if there's anything else we can assist you with.


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Current Review Score: 9.9 (9.922)

Overview of Review Score

The Review Score of 9.9 (9.922) out of 10 for Brackley Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 61 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 61 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.922 for Brackley Care Home is calculated as follows: ( (664 Excellents x 5) + (45 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 714 Ratings = 4.922

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brackley Care Home is based on 61 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 61 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jun 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (5)

Stephanie

Stephanie Eley

Job Title: Home Manager

She has dedicated over 20 years to the care sector, predominantly in nursing settings. With a fervent commitment to upholding exceptional standards of care, she strives to foster independence and create a sense of belonging for residents at Brackley Care Home.


Julie

Julie Wilson

Job Title: Customer Relationship Manager

I come from South Africa where I worked in a customer-facing role within the horse racing industry for many years. I have been at Brackley Care Home almost since the day it opened in November 2020 and love absolutely everything about my role. The close human interaction is what I thrive on and I strive to deliver exceptional customer service whilst building on and developing strong interpersonal relationships with our residents, our families, our staff and our visitors to the home as well as to the wider Brackley community. In my spare time, I enjoy visiting National Trust properties, exercising, reading and doing cross-stitch.


Emma

Emma Hudders

Job Title: Administrator

My name is Emma, and I am the Administrator at Brackley Care Home. I have always worked in customer-focused roles and find the Healthcare Industry in particular, very rewarding. I have worked with the organization for over two years now and am looking to further my education and skills by undergoing an NVQ in Business Administration & also Leadership and Management. One of the things I love about working here is the atmosphere - Everyone cares and supports one another, and the staff all work incredibly hard. Outside of work, I enjoy travelling, cooking and sometimes painting. I’m also very interested in Interior Design.


Barbara

Barbara Foley

Job Title: Activities & Lifestyle Coordinator

Most of my working career has been in middle management in both the retail and hospitality industries before I changed my career path to working in care homes. I love the special time I get to spend with the residents at Brackley Care Home - we are always learning from each other and I am privileged to have the chance to make wonderful memories with them. In my spare time, I love cooking, gardening and fine wines.


Chanice

Chanice Lyne

Job Title: Activities & Lifestyle Coordinator

I'm Chanice and I've worked in care for over 10 years where I started as a volunteer before moving into activities. I enjoy spending time with our residents at Brackley Care Home and love listening to all the wonderful stories that they have to share.


Outside of work I love being with my family and dancing and I also volunteer as a dance teacher's assistant teaching children ballet and freestyle.