Brackley Care Home

Wellington Road, Brackley NN13 6QZ
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9.9 95 Reviews
  • Brackley Care Home, Brackley
In designing Brackley Care Home, they have focused on the comfort and needs of residents, creating an environment perfectly suited to modern living. All 66 bedrooms have hotel standard ensuite facilities with generous and comfortable living space.

To enable residents to carry on living their life to the full, they have anticipated every leisure need, providing a cinema room, library, café and hairdressing salon.

They are sure you will love their choice of décor and furniture that has created a relaxed ambience combined with the highest levels of comfort. Outside, the home has extensive gardens with beautiful landscape architecture, including a water feature.

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Care Provided by Brackley Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Stephanie Eley (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 1

Funding & Fees Guide for Brackley Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,500
    • Self-Funded Nursing Care from £1,500
    • Self-Funded Nursing Dementia Care from £1,500
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Nursing Care from £1,500
    • RESPITE Self-Funded Nursing Dementia Care from £1,500

  • *Fee from £1500 subject to successful assessment
  • (these prices are only a guideline, please contact Brackley Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Brackley Care Home Reviews (95)

Total of 95, showing 41-60
9.9

Brackley Care Home has a Review Score of 9.9 (9.909) out of 10, based on 51 reviews in the last 2 years. Over all time Brackley Care Home has 95 reviews.

Overall Experience

  • 90
  • 5
  • 0
  • 0
  • 0

Date Published

95
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28
51
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Review from L C (Granddaughter of Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is bright, airy and well-equipped. My grandfather has been cared for for over a year now and all in all, it has been a good experience. The staff are kind and supportive. The food is ok but could always have more variety, regular change of menu. The areas for family are lovely and my grandfather
has been looked after well.

Reply from Vivian Vuchemtigah, Operations Manager at Brackley Care Home

Thank you for taking the time to provide your feedback. It's feedback like yours that helps us continuously improve and enhance the quality of care we provide. If you have any more suggestions or comments, please feel free to share them with us. Your input is invaluable in making the care home experience the best it can be for all residents and their families.


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Review from Nicholas B (Resident) published on 23 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brackley Care Home is a modern care home, clean and, in my experience, very well run. The entrance atrium is like that of a grand modern hotel. The home had good access for the disabled, those in wheelchairs (as I am one currently). The extensive gardens are paved in level wheelchair-friendly level
paving, and there are extra garden furniture tables and chairs for residents to enjoy the sun/get some fresh air. The care staff are only a bell press away, day and night. I would recommend this home to others who need a care home place on a temporary or permanent basis.

Reply from Vivian Vuchemtigah, Operations Manager at Brackley Care Home

Your positive feedback about Brackley Care Home is indeed heart-warming and reflects the kind of environment we aspire to create for all residents. We take great pride in maintaining a welcoming and accommodating facility designed to ensure that every resident, including those with mobility challenges, can enjoy a high quality of life.


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Review from D H (Son of Resident) published on 3 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had a very enjoyable stay. The staff have all been very friendly and helpful at all times. The cleanliness of the bedroom is excellent and the quality of the TV provided is also worthy of mention.
There may well be 'no place like home' but I would happily recommend this home for the care
and attention my father received.

Reply from Vivian Vuchemtigah, Operations Manager at Brackley Care Home

Thank you so much for your wonderful feedback! We're delighted to hear that your father had such an enjoyable stay with us. Our staff takes great pride in providing a friendly and helpful environment and we're thrilled to know that their efforts made a positive impact. We also appreciate your recognition of the cleanliness and quality of the amenities in the bedroom.
It means a lot to us that you would recommend our facility based on the care and attention your father received. We strive to make our residents feel at home and your recommendation is the best testament to our commitment.
If you or your father ever need anything in the future, please don't hesitate to reach out. We're here to ensure the comfort and well-being of our residents. Once again, thank you for choosing our facility and for your kind words.


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Review from Marie S (Friend of Resident) published on 11 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my friend at Brackley Care Home for the past year and have always been impressed with the staff and facilities.

Reply from Sharon Wassing, Manager at Brackley Care Home

Thank you so much for your lovely words. We are so happy that you enjoy coming to visit your friend and look forward to seeing you soon.


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Review from S H (Son of Resident) published on 24 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We placed our 89-year-old mother in the care of this home. We were initially concerned as she hadn't been left in the care of anyone before. Our concerns were unwarranted, as she had a great time. The staff were excellent and so was the premises. We are now booking a second visit for later in the year.

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Review from F D (Wife of Resident) published on 2 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was very well looked after during his 2 week respite stay.
Nothing was too much trouble, lovely friendly staff, excellent facilities in a lovely setting.
Would definitely recommend Brackley Care Home.

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Review from S A (Daughter of Resident) published on 11 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is doing very well at Brackley Care Home and we are particularly pleased with his eating and drinking. He hasn't eaten breakfast for as long as we can remember but now regularly tucks into bacon and eggs! Thank you Brackley Care Home.

Reply from Vivian Vuchemtigah, Manager at Brackley Care Home

Thank you for your positive feedback. We are really grateful and appreciate you taking the time to share your dad's experience and feedback with us.


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Review from L I (Son of Resident) published on 1 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was in need of a period of respite after coming out of hospital. His two-week stay gave him the boost in confidence required and he was able to go home and resume his independent life.

Reply from Sharon Wassing, Manager at Brackley Care Home

Thank you for your feedback. We are happy to hear that your dad had a positive experience and was able to regain his confidence.


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Review from Valerie C (Sister of Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We think that my sister has been looked after and treated with excellent care. Her bed sores are healing really well. So pleased that she has been able to be taken to the lounge in her chair for different events for a short period of time. All the staff we have met have been very kind and supportive.
Nothing is too much trouble and always very helpful. You have very happy, caring staff.

Reply from Vivian Vuchemtigah, Operations Manager at Brackley Care Home

Thank you for your feedback. We are delighted to hear that you had a positive experience and that our team was able to provide the required care for your sister.


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Review from Joyce H (Sister of Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience has been most favourable - very pleasant and helpful staff. Possibly some choice could be offered at mealtimes.

Reply from Vivian Vuchemtigah, Operations Manager at Brackley Care Home

Thank you for your feedback. We are delighted to hear that you had a positive experience and that our team was able to provide care for your sister.


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Review from Ann T (Daughter of Resident) published on 7 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff have been both helpful and caring. I have been impressed with the care my mother receives, nothing seems to be too much trouble and they have been open to any suggestions from me. I have always felt a part of her care and my input has always been welcomed.

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Review from Selwyn H (Friend of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is the best I have seen. Staff at all levels are very helpful and kind. Should I need to go into a care home I would wish to live in a home of this standard etc. Food at lunch was good. Well done all.

Reply from Sharon Wassing, Manager at Brackley Care Home

Thank you for your review. We are pleased that you are impressed with Brackley Care Home and its team.


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Review from H W (Daughter of Resident) published on 24 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a difficult decision to move our father into care but Brackley Care Home staff have been amazing from the start. We followed our father's wishes to stay local despite this meaning distance for family. It is so reassuring to know our dad has a family at the home around him, caring for his needs.
Our father is so settled in his environment and staff are complimentary about his nature in the home. All staff have been great in responding to what our father needs and encouraging his stimulation. We always feel up to date on his welfare and they have helped manage his appointments when it is difficult for us to attend. My father always says how happy and well looked after he is in the home and enjoys many of the lovely activities provided by the home. We are very happy and grateful to the staff at Brackley Care Home. Thank you.

Reply from Sharon Wassing, Manager at Brackley Care Home

Taking the decision to move a loved one into a care home is never an easy decision to make for anyone. We are so pleased that you feel that you have made the right decision for your father and yourselves as a family.


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Review from Amanda A (Daughter of Resident) published on 17 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home with lovely facilities and very capable and caring staff. I would have no hesitation in recommending this home to anyone.

Reply from Sharon Wassing, Manager at Brackley Care Home

Thank you Amanda for your glowing review. We appreciate you taking the time to complete the review and look forward to your next visit.


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Review from Michael G (Nephew of Resident) published on 15 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Uncle has been here he has been looked after very well. The home has a very welcoming atmosphere and the staff are always on hand. Very much like an extended homelife in the care home. Very pleased with the care received.

Reply from Sharon Wassing, Manager at Brackley Care Home

Thank you very much for the lovely review. As a team, we endeavour to provide good quality care but maintain that homely feel for our residents.


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Review from Sammie H (Daughter of Resident) published on 10 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father initially stayed at the care home for three weeks of respite care but quickly decided that he would like to stay permanently.
Sadly his health (despite the best care at the home), was rapidly declining and, was only at the home for 7/8 weeks before he passed away, peacefully aged 90.
The
care and compassion shown by the staff throughout my father's stay were exemplary. Not only did it give my father huge support and care it also gave me huge peace of mind that he was being very well cared for and, he had everything he needed. Not only did he have the support he needed, but the care and support I received (It's not an easy transition for families watching previous independent parents losing their independence) was unexpected and very wonderful. I will truly miss going into the care home and seeing these extraordinary people on a daily basis.
The care home is beautiful and spotlessly clean. The staff are cheerful, caring and so respectful of the residents. Thank you.

Reply from Sharon Wassing, Manager at Brackley Care Home

Thank you, Sammie. It was lovely to know your father, albeit for a short time and a privilege to know him. You are always welcome to come and see us. We would love you to stay for a coffee with us. Hope to see you soon.


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Review from J S (Son of Resident) published on 24 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother has been a resident here she has met a lot of people which she would not have done at home. She has settled in well, is well looked after and enjoys the company of everyone. We were a bit apprehensive to start with, but are really appreciative of the kindness and consideration given
by all the staff.

Reply from Sharon Wassing, Manager at Brackley Care Home

Thank you for the lovely review. We are pleased that your mother has settled in well at Brackley Care Home. Please do join us for a coffee next time you visit.


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Review from Jayne P (Friend of Resident) published on 18 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service. Came to visit two residents in the home. Both, we could see together and tea and coffee was served to us with freshly made biscuits. The visit as always, was very comfortable and we were made welcome by all staff.

Reply from Sharon Wassing, Manager at Brackley Care Home

Thank you for your positive feedback. It is always a pleasure for us to entertain our visitors. Please remember that we have a monthly coffee morning and everyone is welcome to attend. See our social media page for the next date.


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Review from Janet J (Friend of Resident) published on 20 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can feel the love and care so much. I have known my friend for over 50 years. We have shared so much together and also families. She is very dear to me. My friend was an amazing dancer, especially The Jive. She would dance, sing and laugh so so much, Rock 'n' Roll being her favourite.
My visit here
today is the 1st time. What an amazing home my dear friend is now very much a part of. The staff are of an excellent quality.

Reply from Sharon Wassing, Manager at Brackley Care Home

Thank you for taking the time to review us. We know how important music and dance are to your friend. We hope to see you again.


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Review from I B (Wife of Resident) published on 7 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband stayed at this care home for two weeks respite care in November 2022. The facilities and care and staff were faultless. My husband could not take part in the activities because of his sight problems but was taken to the activities room to hear what was going on. The ratings reflect my husband's
opinion on his experience at the home. We would happily use this care home again.

Reply from Sharon Wassing, Manager at Brackley Care Home

Thank you for your compliments. We would be delighted to have your husband stay with us again. We look forward to seeing you both again soon.


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Current Review Score: 9.9 (9.909)

Overview of Review Score

The Review Score of 9.9 (9.909) out of 10 for Brackley Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 51 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.909 for Brackley Care Home is calculated as follows: ( (546 Excellents x 5) + (43 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 594 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brackley Care Home is based on 51 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 51 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jun 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (5)

Stephanie

Stephanie Eley

Job Title: Home Manager

She has dedicated over 20 years to the care sector, predominantly in nursing settings. With a fervent commitment to upholding exceptional standards of care, she strives to foster independence and create a sense of belonging for residents at Brackley Care Home.


Julie

Julie Wilson

Job Title: Customer Relationship Manager

I come from South Africa where I worked in a customer-facing role within the horse racing industry for many years. I have been at Brackley Care Home almost since the day it opened in November 2020 and love absolutely everything about my role. The close human interaction is what I thrive on and I strive to deliver exceptional customer service whilst building on and developing strong interpersonal relationships with our residents, our families, our staff and our visitors to the home as well as to the wider Brackley community. In my spare time, I enjoy visiting National Trust properties, exercising, reading and doing cross-stitch.


Emma

Emma Hudders

Job Title: Administrator

My name is Emma, and I am the Administrator at Brackley Care Home. I have always worked in customer-focused roles and find the Healthcare Industry in particular, very rewarding. I have worked with the organization for over two years now and am looking to further my education and skills by undergoing an NVQ in Business Administration & also Leadership and Management. One of the things I love about working here is the atmosphere - Everyone cares and supports one another, and the staff all work incredibly hard. Outside of work, I enjoy travelling, cooking and sometimes painting. I’m also very interested in Interior Design.


Barbara

Barbara Foley

Job Title: Activities & Lifestyle Coordinator

Most of my working career has been in middle management in both the retail and hospitality industries before I changed my career path to working in care homes. I love the special time I get to spend with the residents at Brackley Care Home - we are always learning from each other and I am privileged to have the chance to make wonderful memories with them. In my spare time, I love cooking, gardening and fine wines.


Chanice

Chanice Lyne

Job Title: Activities & Lifestyle Coordinator

I'm Chanice and I've worked in care for over 10 years where I started as a volunteer before moving into activities. I enjoy spending time with our residents at Brackley Care Home and love listening to all the wonderful stories that they have to share.


Outside of work I love being with my family and dancing and I also volunteer as a dance teacher's assistant teaching children ballet and freestyle.