Brackley Care Home

Wellington Road, Brackley NN13 6QZ
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9.9 105 Reviews
  • Brackley Care Home, Brackley
In designing Brackley Care Home, they have focused on the comfort and needs of residents, creating an environment perfectly suited to modern living. All 66 bedrooms have hotel standard ensuite facilities with generous and comfortable living space.

To enable residents to carry on living their life to the full, they have anticipated every leisure need, providing a cinema room, library, café and hairdressing salon.

They are sure you will love their choice of décor and furniture that has created a relaxed ambience combined with the highest levels of comfort. Outside, the home has extensive gardens with beautiful landscape architecture, including a water feature.

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Care Provided by Brackley Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Stephanie Eley (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 1

Funding & Fees Guide for Brackley Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,500
    • Self-Funded Nursing Care from £1,500
    • Self-Funded Nursing Dementia Care from £1,500
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Nursing Care from £1,500
    • RESPITE Self-Funded Nursing Dementia Care from £1,500

  • *Fee from £1500 subject to successful assessment
  • (these prices are only a guideline, please contact Brackley Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Brackley Care Home Reviews (105)

Total of 105, showing 41-60
9.9

Brackley Care Home has a Review Score of 9.9 (9.922) out of 10, based on 61 reviews in the last 2 years. Over all time Brackley Care Home has 105 reviews.

Overall Experience

  • 100
  • 5
  • 0
  • 0
  • 0

Date Published

105
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61
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Review from M C (Son of Resident) published on 19 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent her last week undergoing end-of-life care at Brackley Care Home. The staff were amazing, 24 hours a day she received amazing care and the staff always made us feel welcome.

Reply from Christiana Ajao, Manager at Brackley Care Home

Thank you for sharing your feedback regarding the care your mother received in the care home. It's reassuring to hear that the staff acted promptly and efficiently while providing support to your mother. It's also commendable that the staff are dedicated to creating a friendly and welcoming atmosphere, as this can greatly enhance the overall experience for both residents and their families. Your feedback is valuable in acknowledging the efforts of the staff and the quality of care provided at the facility.


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Review from Patricia T (Daughter of Resident) published on 5 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to the home at relatively short notice (27th December 2023). For my mother and myself, it was a lifesaver as my mother's condition (dementia) had deteriorated suddenly and she had been unable to stand or walk. This home in Brackley is lovely and we are lucky to have it here. I
can only say that so far mine and my mother's experience has been exemplary. It has gained an excellent reputation, which I wholly back up.

Reply from Vivian Vuchemtigah, Operations Manager at Brackley Care Home

We are glad to hear that your experience with the home in Brackley has been positive and exemplary. It's reassuring to know that the facility was able to accommodate your mother at short notice and provide the necessary support. The fact that the home has gained an excellent reputation further underscores the quality of care provided. Once more, thank you for your feedback.


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Review from Karen K (Daughter of Resident) published on 26 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Brackley Care Home just over a year. Mum is not the easiest person in the world but all the staff dedication to caring is a testament to the quality and care provided. We are very grateful for the care she received.
All the staff are very special people.

Reply from Sharon Wassing, Manager at Brackley Care Home

Thank you for your positive comments. Our team are very dedicated to our residents and aims to deliver the best care possible.


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Review from Lindsey C (Respite Resident) published on 16 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, friendly staff, good food and choices. Everything I needed for my first time of respite care - didn’t want to leave and will miss my carers. The building is modern with easy access for someone like me in a powerchair, plenty of lounge areas for visitors.

Reply from Vivian Vuchemtigah, Operations Manager at Brackley Care Home

It's fantastic to hear about your positive experience with respite care. The combination of friendly staff, good food choices and a modern, accessible facility can truly enhance the overall well-being during such a stay. It's understandable that you didn't want to leave and developed a connection with the caring staff. Once more, thank you for your feedback and if there's anything specific you would like to share or discuss further about your experience, feel free to let me know.


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Review from Ruth C (Daughter of Resident) published on 15 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Brackley Care Home for a month while we were on holiday. We would have no hesitation in recommending this home! My mum's overall experience was absolutely amazing - the staff were attentive and caring. There is nothing we can find fault with.
We would definitely use the facilities in
the future, should the need arise, we are taking back home a very content 91-year-old!
A big thank you to all your wonderful staff.

Reply from Vivian Vuchemtigah, Operations Manager at Brackley Care Home

We sincerely appreciate you taking the time to share your positive experience with Brackley Care Home. We were pleased to learn that your mum had an amazing overall experience during her month-long stay and that the staff were attentive and caring.
Your feedback, stating there was nothing to find fault with, is immensely valuable to us. We are delighted to have met your expectations and are grateful for your recommendation. Creating a warm and supportive environment for our residents is our top priority, and it's heartening to know that we succeeded in making your mum's stay enjoyable.
Should the need arise in the future, we would be honoured to welcome your family back to our facilities. Your kind words have been shared with our dedicated staff, and they join us in expressing their gratitude.


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Review from L C (Friend of Resident) published on 11 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited a friend in this care home and was very impressed. A beautiful place to be, very clean and spacious. The staff are very friendly and attentive. My friend is very happy as a resident and only has compliments.

Reply from Vivian Vuchemtigah, Operations Manager at Brackley Care Home

Thank you so much for taking the time to share your positive experience during your visit to our care home. We are truly delighted to hear your kind words and appreciate your feedback.


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Review from Simon J (Son of Resident) published on 10 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the outset Brackley Care Home has always been a bright and welcoming environment, standing out from other residential care homes that we visited as a clean, safe and caring home for my mother. The staff have always been warm, friendly and highly professional, clearly part of a well-managed and
dedicated team. It is always a difficult decision to place family into care, but I am confident that we made the right choice with Brackley, and have no hesitation in recommending it to others.

Reply from Vivian Vuchemtigah, Operations Manager at Brackley Care Home

Your recommendation means a lot to us and we are grateful for the trust you have placed in our team. We are here to support both our residents and their families.
Thank you once again for choosing Brackley Care Home and for sharing your positive feedback.


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Review from Valerie H (Friend of Resident) published on 14 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited a friend a number of times in both April and October 2023 whilst she was staying for respite care. I was very impressed by the number of staff on duty, their cheerful attitude and the attentive care being provided. Rooms are tastefully decorated and comfortably furnished, very clean with immaculate
ensuite bathrooms. Meals look and smell appetising. Adequate time is taken to help those who cannot feed themselves and to preserve their dignity whilst doing so. Overall I consider Brackley Care Home the best I have visited.

Reply from Sharon Wassing, Manager at Brackley Care Home

Many thanks for taking the time to leave us a review. I will make sure that your kind words are shared with the team.


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Review from Adrienne W (Daughter of Resident) published on 4 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for more than one year now and we could not have wished for a better home to care for her nursing requirements and for her general wellbeing. The friendly staff create a warm and welcoming environment and the lounges and bedrooms are light and airy. Mum particularly enjoys the
daily sparkle meeting in the lounge where everyone comes together to discuss the news and topics of the day. She is very happy there.

Reply from Vivian Vuchemtigah, Operations Manager at Brackley Care Home

We are delighted to hear that your mum is happy in our Caring Home. It's heartening to know that the staff have created a warm and welcoming environment and that the light, airy lounges and bedrooms contribute to her overall wellbeing. The daily sparkle meetings in the lounge has been a fantastic way for residents to connect and engage with each other. It is really good to learn that your mum not only resides in the facility but genuinely enjoys her time there. If there's anything specific you'd like to share or discuss further, feel free to let me know.


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Review from J G (Son of Resident) published on 25 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited my mother during which she had an accident going to the loo. This was handled promptly and without fuss. Also saw medication given and attention was given to water. Sat in a clean lounge and all that passed said hello or gave a wave.

Reply from Vivian Vuchemtigah, Operations Manager at Brackley Care Home

Thank you for sharing your feedback regarding your visit to see your mother. It's reassuring to hear that the staff acted promptly and efficiently while providing support to your mother. It's also commendable that the staff is dedicated to creating a friendly and welcoming atmosphere, as this can greatly enhance the overall experience for both residents and their families. Your feedback is valuable in acknowledging the efforts of the staff and the quality of care provided at the facility.


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Review from L C (Granddaughter of Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is bright, airy and well-equipped. My grandfather has been cared for for over a year now and all in all, it has been a good experience. The staff are kind and supportive. The food is ok but could always have more variety, regular change of menu. The areas for family are lovely and my grandfather
has been looked after well.

Reply from Vivian Vuchemtigah, Operations Manager at Brackley Care Home

Thank you for taking the time to provide your feedback. It's feedback like yours that helps us continuously improve and enhance the quality of care we provide. If you have any more suggestions or comments, please feel free to share them with us. Your input is invaluable in making the care home experience the best it can be for all residents and their families.


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Review from Nicholas B (Resident) published on 23 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brackley Care Home is a modern care home, clean and, in my experience, very well run. The entrance atrium is like that of a grand modern hotel. The home had good access for the disabled, those in wheelchairs (as I am one currently). The extensive gardens are paved in level wheelchair-friendly level
paving, and there are extra garden furniture tables and chairs for residents to enjoy the sun/get some fresh air. The care staff are only a bell press away, day and night. I would recommend this home to others who need a care home place on a temporary or permanent basis.

Reply from Vivian Vuchemtigah, Operations Manager at Brackley Care Home

Your positive feedback about Brackley Care Home is indeed heart-warming and reflects the kind of environment we aspire to create for all residents. We take great pride in maintaining a welcoming and accommodating facility designed to ensure that every resident, including those with mobility challenges, can enjoy a high quality of life.


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Review from D H (Son of Resident) published on 3 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had a very enjoyable stay. The staff have all been very friendly and helpful at all times. The cleanliness of the bedroom is excellent and the quality of the TV provided is also worthy of mention.
There may well be 'no place like home' but I would happily recommend this home for the care
and attention my father received.

Reply from Vivian Vuchemtigah, Operations Manager at Brackley Care Home

Thank you so much for your wonderful feedback! We're delighted to hear that your father had such an enjoyable stay with us. Our staff takes great pride in providing a friendly and helpful environment and we're thrilled to know that their efforts made a positive impact. We also appreciate your recognition of the cleanliness and quality of the amenities in the bedroom.
It means a lot to us that you would recommend our facility based on the care and attention your father received. We strive to make our residents feel at home and your recommendation is the best testament to our commitment.
If you or your father ever need anything in the future, please don't hesitate to reach out. We're here to ensure the comfort and well-being of our residents. Once again, thank you for choosing our facility and for your kind words.


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Review from Marie S (Friend of Resident) published on 11 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my friend at Brackley Care Home for the past year and have always been impressed with the staff and facilities.

Reply from Sharon Wassing, Manager at Brackley Care Home

Thank you so much for your lovely words. We are so happy that you enjoy coming to visit your friend and look forward to seeing you soon.


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Review from S H (Son of Resident) published on 24 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We placed our 89-year-old mother in the care of this home. We were initially concerned as she hadn't been left in the care of anyone before. Our concerns were unwarranted, as she had a great time. The staff were excellent and so was the premises. We are now booking a second visit for later in the year.

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Review from F D (Wife of Resident) published on 2 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was very well looked after during his 2 week respite stay.
Nothing was too much trouble, lovely friendly staff, excellent facilities in a lovely setting.
Would definitely recommend Brackley Care Home.

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Review from S A (Daughter of Resident) published on 11 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is doing very well at Brackley Care Home and we are particularly pleased with his eating and drinking. He hasn't eaten breakfast for as long as we can remember but now regularly tucks into bacon and eggs! Thank you Brackley Care Home.

Reply from Vivian Vuchemtigah, Manager at Brackley Care Home

Thank you for your positive feedback. We are really grateful and appreciate you taking the time to share your dad's experience and feedback with us.


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Review from L I (Son of Resident) published on 1 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was in need of a period of respite after coming out of hospital. His two-week stay gave him the boost in confidence required and he was able to go home and resume his independent life.

Reply from Sharon Wassing, Manager at Brackley Care Home

Thank you for your feedback. We are happy to hear that your dad had a positive experience and was able to regain his confidence.


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Review from Valerie C (Sister of Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We think that my sister has been looked after and treated with excellent care. Her bed sores are healing really well. So pleased that she has been able to be taken to the lounge in her chair for different events for a short period of time. All the staff we have met have been very kind and supportive.
Nothing is too much trouble and always very helpful. You have very happy, caring staff.

Reply from Vivian Vuchemtigah, Operations Manager at Brackley Care Home

Thank you for your feedback. We are delighted to hear that you had a positive experience and that our team was able to provide the required care for your sister.


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Review from Joyce H (Sister of Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience has been most favourable - very pleasant and helpful staff. Possibly some choice could be offered at mealtimes.

Reply from Vivian Vuchemtigah, Operations Manager at Brackley Care Home

Thank you for your feedback. We are delighted to hear that you had a positive experience and that our team was able to provide care for your sister.


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Current Review Score: 9.9 (9.922)

Overview of Review Score

The Review Score of 9.9 (9.922) out of 10 for Brackley Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 61 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 61 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.922 for Brackley Care Home is calculated as follows: ( (664 Excellents x 5) + (45 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 714 Ratings = 4.922

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brackley Care Home is based on 61 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 61 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jun 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (5)

Stephanie

Stephanie Eley

Job Title: Home Manager

She has dedicated over 20 years to the care sector, predominantly in nursing settings. With a fervent commitment to upholding exceptional standards of care, she strives to foster independence and create a sense of belonging for residents at Brackley Care Home.


Julie

Julie Wilson

Job Title: Customer Relationship Manager

I come from South Africa where I worked in a customer-facing role within the horse racing industry for many years. I have been at Brackley Care Home almost since the day it opened in November 2020 and love absolutely everything about my role. The close human interaction is what I thrive on and I strive to deliver exceptional customer service whilst building on and developing strong interpersonal relationships with our residents, our families, our staff and our visitors to the home as well as to the wider Brackley community. In my spare time, I enjoy visiting National Trust properties, exercising, reading and doing cross-stitch.


Emma

Emma Hudders

Job Title: Administrator

My name is Emma, and I am the Administrator at Brackley Care Home. I have always worked in customer-focused roles and find the Healthcare Industry in particular, very rewarding. I have worked with the organization for over two years now and am looking to further my education and skills by undergoing an NVQ in Business Administration & also Leadership and Management. One of the things I love about working here is the atmosphere - Everyone cares and supports one another, and the staff all work incredibly hard. Outside of work, I enjoy travelling, cooking and sometimes painting. I’m also very interested in Interior Design.


Barbara

Barbara Foley

Job Title: Activities & Lifestyle Coordinator

Most of my working career has been in middle management in both the retail and hospitality industries before I changed my career path to working in care homes. I love the special time I get to spend with the residents at Brackley Care Home - we are always learning from each other and I am privileged to have the chance to make wonderful memories with them. In my spare time, I love cooking, gardening and fine wines.


Chanice

Chanice Lyne

Job Title: Activities & Lifestyle Coordinator

I'm Chanice and I've worked in care for over 10 years where I started as a volunteer before moving into activities. I enjoy spending time with our residents at Brackley Care Home and love listening to all the wonderful stories that they have to share.


Outside of work I love being with my family and dancing and I also volunteer as a dance teacher's assistant teaching children ballet and freestyle.