Abbey Wood Park Nursing Home

Aintree University Hospital, Longmoor Lane, Liverpool L9 7LQ
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9.9 52 Reviews
  • Abbey Wood Park Nursing Home, Liverpool
Abbey Wood Park Nursing Home provides its residents with the highest levels of nursing and palliative care.

Each individual resident is seen as part of one big family. Staff genuinely care for the happiness and well-being of those in their care and actively support each resident to lead the life they want.

Residents are encouraged to make their own choices, whether it is about daily life or the care they receive.

The home comprises 39 fully furnished, ensuite bedrooms which residents are welcome to personalise. Further, residents benefit from a large lounge and a large dining room, an activities room and much more.

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Care Provided by Abbey Wood Park Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Abbey Wood Park Ltd
  • Person in charge
  • Susan Cullen (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (37)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019
    • Number of floors: 1

Funding & Fees Guide for Abbey Wood Park Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,100 – £1,200
    • Self-Funded Nursing Dementia Care £1,200 – £1,400
  • (these prices are only a guideline, please contact Abbey Wood Park Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home adapt a protected mealtimes policy, no visits at the times of 12.00-13.00 and 16.00-17.30


Abbey Wood Park Nursing Home Reviews (52)

Total of 52, showing 1-20
9.9

Abbey Wood Park Nursing Home has a Review Score of 9.9 (9.869) out of 10, based on 40 reviews in the last 2 years. Over all time Abbey Wood Park Nursing Home has 52 reviews.

Overall Experience

  • 49
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Date Published

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Review from Mark C (Son of Resident) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only been at Abbey Wood for a few weeks, but already she seems very settled. This is 100% down to the staff, who are all just excellent.
Mum has been made to feel completely at home, and they are all lovely with her, not only her but also us as family members are welcomed every time we arrive.
The home is lovely and clean and has lots of activities to keep everyone busy each day.
We are lucky and grateful that after a few different homes, Mum has ended up here. If you get the chance to send a loved one here, do not think twice.

Reply from SUSAN CULLEN, Registered Home Manager at Abbey Wood Park Nursing Home

Thank you so much for your lovely review. I'm so glad your mum has settled here with us great lady with a fabulous sense of humour. Thank you very much from the registered home manager and team.


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Review from Kerrie E (Daughter of Resident) published on 14 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had had a very poor care journey until now. It's been over a year to get to where we are now and Abbey Wood Park was what we dreamed of and now she is here. The staff are just wonderful, they have made Mum feel so welcome, she likes to hug them all and they are all obliging. When we arrive, she
is almost in a predicament as to whether she wants to leave them to be with us. They all call her by her name constantly, they do with everyone and talk to all the residents with love and dignity.
The home is very welcoming for us too, and although Mum has only been there for a couple of weeks, we know she will get the constant love and care she needs. It can sometimes be distressing for Mum to see us leave and even when this is emotionally hard for us, I know that she has the support she needs to get her contented again. If you are lucky enough to have a relative here, they will thrive, they will laugh, they will be helped to make the most of the time left. Thank you.

Reply from SUSAN CULLEN, Registered Home Manager at Abbey Wood Park Nursing Home

Thank you so much for your lovely words, we all love Mum she has a great laugh and always cheers us all up when she gives us a big hug and asks if are we ok. Kind regards the team.


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Review from Ann M (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If you are looking for the best care available for a loved one, this is the place. The care at Abbey Wood Park is exceptional.
My mother became a resident four months ago and has settled really well. Following a six-week stay in hospital she was discharged with very severe pressure sores which had
not been treated. However, the moment she arrived the team immediately commenced treatment. Within a few weeks, the sores had healed. Their attentive care has resulted in Mum, at 94 years of age, starting to mobilise again, which I never thought would happen. When she has felt unwell, staff have always sought medical advice if needed. This is so reassuring. Mum talks about how wonderful the staff are and how she enjoys laughing with them. Their warmth, caring and approachable manner have given me such confidence that she is truly receiving the very best of care.
I am very grateful to the manager and all the staff for providing such tender loving care. Thank you so much.

Reply from SUSAN CULLEN, Registered Home Manager at Abbey Wood Park Nursing Home

Thank you so much for your lovely review, our residents all mean the world to us especially Mum who is such a funny quick-witted lady. I will pass your kind words to the team thank you.


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Review from A W (Daughter of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Our father was a resident at Abbey Wood care home in Fazakerley. We chose Abbey Wood because of the reviews we read on the website. Unfortunately it wasn't a very good experience for us, our father although was ill and needed 24 hour care. He was and still is sound in mind, he was aware of his needs,
unlike most of the patients at the home.
He was very unhappy at Abbey Wood, as it was a lonely place to live your last few months of life. He needed more than they could offer. We as a family decided to take him home and care for him ourselves. All I can say is do your homework before choosing a care /nursing home for your loved ones. Spend some time in the environment, go at meal times, check the care plans. Ask questions as it's important to know where you are leaving your loved ones for the rest of the days.

Reply from SUSAN CULLEN, Registered Home Manager at Abbey Wood Park Nursing Home

I am sorry to hear you felt like this for the short time your father was a resident here at Abbeywood Park. We investigated all of your complaints and gave a written reply to your queries. I feel this review is unfair and not a true reflection of the care that is provided here at Abbeywood. Should you have any future concerns please do not hesitate to contact myself. Thank you, Sue


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Review from Susan W (Niece of Resident) published on 1 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I always find the staff very cheerful and helpful. My Auntie is well looked after. She doesn't join in with any activities as she is bed bound but they always seem to be doing a variety of different activities that the residents enjoy.
When my auntie was 90 they worked with us to organise a party
for her and the other residents and welcomed our big family group.

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Review from Elaine B (Daughter of Resident) published on 1 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had been in a care home before she moved to Abbeywood and wow what a difference!
At Abbeywood she was treated so well by every professional, caring member of staff. She was stimulated and encouraged to join in activities, of which there were many, she made cakes and Xmas decorations, I even
saw my mum dance, something I hadn't seen in a very long time!
The management team at Abbeywood is second to none, very hands-on, always present interacting with residents and family members, and creating a very very well-run, excellent home. The staff, from the senior carers, the activities manager to the cook are professional, friendly and very approachable, nothing and I mean nothing is too much trouble for them.
This review doesn't begin to express what a welcoming, well-run care home Abbeywood is, and to say I'd highly highly recommend it to anyone is an understatement.

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Review from Jo S (Daughter-in-law of Resident) published on 30 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't fault the wonderful care that my mother-in-law receives. The staff goes above and beyond and always puts the residents first. Even when my mum-in-law was admitted to hospital the staff visited her. All her care needs are met, and the home has a lovely calm atmosphere, most importantly the residents
and the staff look happy. I hit gold finding my mum-in-law a place in Abbeywood, If you are looking for a care provider for your loved one, I would highly recommend this beautiful home.

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Review from Carole D (Mother of Resident) published on 30 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has had excellent care here, she has only been here a few months, and management and staff are excellent in their care to everyone who is a resident there. Mum has mixed vascular dementia /Alzheimer's which has been rapid, and the staff now knows her well and she seems well settled there, we as
a family could not have found a better home to fit her needs. We can visit at any time nothing is a problem. Cannot thank them enough, lots of activities for residents as well as an excellent system for care in place.

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Review from Sandra H (Daughter of Resident) published on 30 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the best care home my mum has lived in the care and compassion is second to none. They provide activities and have singers to entertain there are lots of staff around so residents are always looked after.

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Review from A G (Granddaughter of Resident) published on 30 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad's mental and physical health had rapidly declined due to the constant being in and out of hospital until we came across Abbey Wood. After 2 weeks under their care, he became happy and jolly and had a glimpse of life back in his eyes that we hadn't seen in a year. The team at Abbey Wood are
wonderful and knows each patient's needs inside and out and gets to know the family of the patient too. It's a daunting process deciding who is going to care for your loved one, but there was not a moment I doubted my grandad's care, he was the happiest he had been for a year in there. He loved the whole team. They made sure his dignity was kept in check and made his last 6 months better than we could have ever done. I couldn't thank and recommend all the team at Abbey Wood enough! There is a sense of community and family there I have not seen anywhere else. You guys do the most amazing job!

Reply from SUSAN CULLEN, Registered Home Manager at Abbey Wood Park Nursing Home

Thank you so much for your lovely review we are so glad that your grandad is settled and safe with us. Love from the whole team.


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Review from E S (Granddaughter of Resident) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good always there to listen to problems if there are any. The manager's door is always open to talk to her. Care home is amazing everything they do for my Grandad can't fault them. The events and little days out for residents are amazing.

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Review from K S (Daughter-in-law of Resident) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbey Wood has been a fantastic place of care for my father-in-law. We most certainly made the right choice as a family. Honestly, every member of staff is exceptional. Lovely and clean, they can't do enough for their residents - Christmas, birthdays, fun days, days out, and regular treats. Thanks so
much to all.

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Review from Howard S (Son of Resident) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For the past two months, my dad has been a resident of Abbey Wood. The level of care for my dad has been amazing from the day he arrived and has fully justified our hopes from day one that we could get Dad into Abbey Wood care home.

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Review from R F (Daughter of Resident) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been here for almost 2 years now and we have nothing but praise for the owner and the team. After having a troublesome time when first diagnosed with Alzheimer's and having an unsuccessful stay at another home, we could not be happier. He was so confused and did not know or understand where
home was, he is now so settled, he is home. He is well cared for, has a full belly, and is always smiling and laughing. He is happy and this is all due to the amazing staff at Abbey Wood. If you're thinking about reaching out to this nursing home for a loved one, do it straight away. You will not be disappointed. I would highly recommend this nursing home. Thank you the owner and team for everything you do for Dad, and us x

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Review from Carol R (Friend of Resident) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I've never seen such consistent care provision. My friend's dad has just thrived. The staff are just fabulous. Nothing is too much trouble. I'm a nurse and quite honestly it's so hard to get things this right but they do.

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Review from Sue K (Daughter of Resident) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say about the manager and her team they are living angels, my mum came to live here in January 2024 she had dementia, and the team onsite took great care of my mum till she passed away in March, my only regret was that we didn't find this place in 2021 when we first needed care for mum, on
her good days she would have loved it.
Thank you to the manager, you and the staff will forever be in our hearts.

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Review from C D (Daughter of Resident) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abby Wood cared for my mum in the last few months of her dementia. The owner and the team go above and beyond. I can't thank them enough it was lovely to know Mum was safe and cared for like a big family when we would leave her to go home.

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Review from Lorraine M (Daughter of Resident) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursing home is outstanding it was really difficult for us to let Dad go into a home but I needn't have worried from the moment I met the manager and her outstanding team I knew I had done the best thing for Dad. Their compassion and dedication to all the residents. It's truly heartwarming they
not only support Dad and his complex needs with compassion and dignity they have supported us as a family as well It is truly home from home I visit every day and the atmosphere is friendly and welcoming thank you so much never be able to thank you enough.

Reply from SUSAN CULLEN, Registered Home Manager at Abbey Wood Park Nursing Home

Thank you for your kind words and lovely review, I am glad you know that your dad is well looked after and cared for love the home manager and the team.


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Review from Linda B (Wife of Resident) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I looked at many nursing homes before Abbey Wood Park, and I definitely picked the best.
Everyone on the staff is so respectful and caring to all the residents.
I know my husband is well looked after, cared for, and loved at Abbey Wood Park.
Thanks to the manager and her amazing team, you all
do an excellent job.

Reply from SUSAN CULLEN, Registered Home Manager at Abbey Wood Park Nursing Home

Thank you so much for your kind words and lovely review, I am glad you know your husband is looked after and safe. Love the home manager and the team.


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Review from Jessica L (Granddaughter of Resident) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbey Wood is amazing, grandad is spoilt rotten by everyone, and the home is always clean. The staff are amazing, nothing is ever too much trouble for them. They keep all the residents entertained with lovely activities and picnics in the woods, thank you for looking after him

Reply from SUSAN CULLEN, Registered Home Manager at Abbey Wood Park Nursing Home

Thank you so much for your kind words and lovely review I'm glad you know your grandad is well cared for. Love from the whole team


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Current Review Score: 9.9 (9.869)

Overview of Review Score

The Review Score of 9.9 (9.869) out of 10 for Abbey Wood Park Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 40 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.869 for Abbey Wood Park Nursing Home is calculated as follows: ( (443 Excellents x 5) + (17 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (9 Very Poors x 1) ) ÷ 473 Ratings = 4.869

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbey Wood Park Nursing Home is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 39 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Abbey Wood Park Nursing Home

What types of Care is Abbey Wood Park Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Abbey Wood Park Nursing Home provide?

Palliative Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Abbey Wood Park Nursing Home have?

There are 37 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Abbey Wood Park Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abbey Wood Park Nursing Home to the centre of Liverpool?

4.6 mile(s) as the crow flies, distance by road may be significantly further.