Abbey Wood Park Nursing Home

Aintree University Hospital, Longmoor Lane, Liverpool L9 7LQ
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9.9 52 Reviews
  • Abbey Wood Park Nursing Home, Liverpool
Abbey Wood Park Nursing Home provides its residents with the highest levels of nursing and palliative care.

Each individual resident is seen as part of one big family. Staff genuinely care for the happiness and well-being of those in their care and actively support each resident to lead the life they want.

Residents are encouraged to make their own choices, whether it is about daily life or the care they receive.

The home comprises 39 fully furnished, ensuite bedrooms which residents are welcome to personalise. Further, residents benefit from a large lounge and a large dining room, an activities room and much more.

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Care Provided by Abbey Wood Park Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Abbey Wood Park Ltd
  • Person in charge
  • Susan Cullen (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (37)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019
    • Number of floors: 1

Funding & Fees Guide for Abbey Wood Park Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,100 – £1,200
    • Self-Funded Nursing Dementia Care £1,200 – £1,400
  • (these prices are only a guideline, please contact Abbey Wood Park Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home adapt a protected mealtimes policy, no visits at the times of 12.00-13.00 and 16.00-17.30


Abbey Wood Park Nursing Home Reviews (52)

Total of 52, showing 41-52
9.9

Abbey Wood Park Nursing Home has a Review Score of 9.9 (9.869) out of 10, based on 40 reviews in the last 2 years. Over all time Abbey Wood Park Nursing Home has 52 reviews.

Overall Experience

  • 49
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Date Published

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12

Review from Linda H (Wife of Resident) published on 20 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came into Abbey Wood for a short time with dementia. The love and care all the staff gave him and myself and my 2 sons was amazing. Nothing was too much trouble for them. Even making up a reclining chair for me to sleep in next to my husband meant so much to me as I didn't want to leave him.
When he passed away, a young carer (male) came in, he bowed to my husband and put his hand across his chest in prayer. I will always remember that moment.

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Review from Marie M (Daughter of Resident) published on 29 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I are extremely delighted with the care, attention and support Dad receives from Abbey Wood Park Nursing Home. We took considerable time trying to find a suitable home for Dad and we are delighted to have chosen Abbey Wood as Dad is very happy and settled there. The staff are very friendly
and welcoming and cannot do enough for residents and families. We would highly recommend this care facility which provides great care, is fun, clean and has a spacious well-maintained environment. They take pride in their work and arrange lots of events and experiences for all in their care - when possible.

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Review from Paula H (Daughter of Resident) published on 21 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was transferred here after a four-month stay in the hospital after a fall resulting in a broken hip. My mum sufferers from vascular dementia/Alzheimer's. The care and compassion my mum has received are excellent, consistent and kind.
First class.

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Review from M M (Granddaughter of Resident) published on 31 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been at this care home since August. She had come from another care home where she, unfortunately, had a fall and broke her hip and ended up in hospital. The hospital were trying to move her to other care homes, saying we did not have a choice and were moving her regardless. We had viewed
other care homes but we did not like the standards there. We viewed Abbey Wood Park after being recommended by the hospital to try and get my nan in here. Since my nan has been there the staff have been lovely, she is always happy being looked after. The Manager is always around on the floor and strives to help in any way she can. Thank you so much!

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Review from S R (Wife of Resident) published on 23 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Twelve days ago my husband moved into Abbey Wood Park Nursing Home. This difficult time for us was eased by welcoming and supportive staff. Over this short time, management and staff understand his health and care needs and he is given attentive one-to-one support. He is treated with dignity, respect
and the care he is receiving is exceptional. The atmosphere is bright, the environment clean and safe. Plus he enjoys the food! Thank you Abbey Wood Park Nursing Home. Our family appreciate the care you are giving.

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Review from Jo C (Daughter-in-law of Resident) published on 20 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursing home is outstanding. The care and love that they give to my mum-in-law is second to none. They treat her and us with dignity and respect and do everything they possibly can to make the whole experience a joyful one. We are involved and updated regularly and it feels like being part of an
extended family. All of the staff from the manager, office team, and the truly dedicated care and nursing staff work so very hard and do so with a smile on their faces and with kindness at all times. Thank you for all that you do.

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Review from Marian S (Friend of Resident) published on 15 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough about the care my friend has received since being admitted to Abbey Wood Park Nursing Home a few weeks ago. He had been through some traumatic experiences over the past 18 months and was seriously neglected in his previous nursing home. I have seen a significant transformation
in the overall approach to his complex needs. He has no mobility and is, therefore, unable to engage in any activities - however, the rating for everything else, in my opinion, is excellent. The management of this nursing home is on another level. Many thanks!

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Review from C S (Daughter of Resident) published on 10 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, caring and understanding are the main words I would use when we needed to find another nursing home for my mother. Transition from an upsetting situation to being settled into Abbey Wood Park Nursing Home was made so much easier from the professional and caring staff.

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Review from Julie F (Niece of Resident) published on 21 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt was admitted to Abbeywood at Lunchtime on Christmas Eve 2021 after a stay at hospital. It was a flurry of activity for me trying to get clothes sorted plus sorting out everything for our family Christmas Day. I was contacted by a member of staff at the home who was so reassuring. Very helpful
talking me through the procedures in place at the home and reassuring me my Aunty was all fine and settling into the home. She was there more due to needing to convalesce than anything else. Needing building up after a few traumatic weeks for her. She was assigned to lovely nurses who made sure she was happy during her stay. They became so fond of her and she likewise became good friends with them. Communications during her stay were fantastic. The home was spotlessly clean. Food she told me was lovely but most of all she sang the praises of all the staff. She has returned home a new person and is singing the praises of the nursing home. Thank you for the care given to her. Fantastic staff.

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Review from L F (Daughter of Resident) published on 4 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Avoid at all costs. My mum experienced two unexplained falls out of bed. One resulting in a head injury with a wound to the left eyebrow resulting in going to A&E. Mum also suffered two unexplained skin tears on her right shin, both within a week. An ambulance was called for on three separate occasions,
she was taken to A&E. She has advanced dementia and the first time was sent on her own. When I got to the hospital my mum was extremely distressed. I asked the care home manager why mum was sent on her own and she said it was because of covid. I had to point out that people with dementia are allowed one person with them when they are taken to the hospital. On the second and third occasions, they tried to send her again unaccompanied! The second time the staff thought she had had a stroke, in fact, it was dehydration and a urine infection!
The staff were very nice individually but couldn’t work as a team. Poor communication between staff with regard to residents care needs. If you value your loved one do not put in here.

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Review from Harry M (Son of Resident) published on 23 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On behalf of my mam, she was very happy with the care she received and had no complaints. Regarding myself, when I rang up they were very obliging and explained things to me about mam. I believe no one can pass comment, only the patient, and mam felt safe.

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Review from J M (Friend of Resident) published on 18 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to Covid not able to visit fully. Unable to comment fully.

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Current Review Score: 9.9 (9.869)

Overview of Review Score

The Review Score of 9.9 (9.869) out of 10 for Abbey Wood Park Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 40 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.869 for Abbey Wood Park Nursing Home is calculated as follows: ( (443 Excellents x 5) + (17 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (9 Very Poors x 1) ) ÷ 473 Ratings = 4.869

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbey Wood Park Nursing Home is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 39 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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