Castor Lodge Care Home

Splash Lane, Castor, Peterborough PE5 7BD
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9.5 36 Reviews
  • Castor Lodge Care Home, Peterborough
Castor Lodge care home, in Castor near Peterborough, offers a luxury lifestyle and the choice to live as you usually would, with the addition of company (and no housework).

The home can accommodate up to eighty residents. It is equipped with state-of-the-art facilities to cater for a variety of care needs, and specialises in residential care, dementia care and short-term respite care.

The home features its own village street, which serves as the lively heart of the Castor Lodge community. As well as bright, spacious communal areas and landscaped gardens, residents can enjoy a range of meaningful activities every day.

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Care Provided by Castor Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cerebral Palsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Priya Jassar (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (68)
    • Couples/Companion Rooms (6)
    • Single Rooms with ensuite Wet Room (68)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2021
    • Last Refurbishment: 2021
    • Number of floors: 2

Funding & Fees Guide for Castor Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,700
    • Self-Funded Residential Dementia Care from £1,700
    • RESPITE Self-Funded Residential Care from £1,750
    • RESPITE Self-Funded Residential Dementia Care from £1,750

  • All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
  • (these prices are only a guideline, please contact Castor Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome, please see the latest visiting policy on the website.


  • Parking

  • There is a large on-site car park.


Castor Lodge Care Home Reviews (36)

Total of 36, showing 21-36
9.5

Castor Lodge Care Home has a Review Score of 9.5 (9.493) out of 10, based on 13 reviews in the last 2 years. Over all time Castor Lodge Care Home has 36 reviews.

Overall Experience

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Date Published

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Review from S C (Daughter-in-law of Resident) published on 20 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home is spacious, beautifully decorated and has very good facilities and equipment and care. The grounds are beautiful and Father-in-Law has been allowed to purchase bulbs/flowers etc. and have them planted in the grounds.
He is thoroughly enjoying everything about the home.

Reply from Laura Mills, Customer Relations Manager at Castor Lodge Care Home

Thank you so much for your support. You have all become such an integral part of our growing family.


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Review from Linda S (Daughter of Resident) published on 20 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first impression of Castor Lodge Care Home was wow. It seems more like a quality hotel than a care home from the well-designed interior to the quality of the meals. My father has been here since shortly after opening and it's a weight off all our minds that he is in a safe place and so well catered
for.

Reply from Laura Mills, Customer Relations Manager at Castor Lodge Care Home

It has been a pleasure to get to know you all as a family and we are very grateful for your support.


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Review from M C (Son of Resident) published on 19 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful home with beautiful decor and plenty of space in both communal areas and private rooms. Care quality is excellent. Looking forward to seeing more friends joining Dad at Castor Lodge Care Home.

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Review from A G (Daughter of Resident) published on 19 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The facilities are excellent, with lots of space and lovely rooms. Staff are amazing and always happy to help, answer a question or get anything the resident or family need. We love the fact that all the family are made to feel very welcome. There is always someone to make a drink and make us feel comfortable.
We are able to make special family memories together even though Mum is no longer in her own home.

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Review from D E (Son of Resident) published on 19 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been really happy with the home, the staff, the food and the management.
Extremely helpful and accomodating.

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Review from Arlene A (Daughter of Resident) published on 19 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has only been in Castor Lodge Care Home for two weeks but is very happy with the care she has received in that time.
The staff and carers are very attentive and are always happy to answer any questions.
The home is beautiful and very comfortable in a very nice setting.

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Review from E E (Husband of Resident) published on 19 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having checked many care homes we finally found Castor Lodge. We were warmly welcomed on our visit, shown around the home and discussed all the ins and outs. We were given a homely welcome when my wife came in for respite. We have enjoyed the open and family feeling of the home and continued my wife's
stay.

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Review from Sydney S (Son-in-law of Resident) published on 19 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

He has been looked after so well since he came here as one of the first residents. From the outset, he was treated as a member of the 'Castor Lodge' family.

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Review from P E (Son of Resident) published on 19 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home, excellent facilities and very caring staff.

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Review from Maralyn G (Friend of Resident) published on 17 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just walking through the front door was an experience. One couldn’t fail to be impressed.
Even six-stars would be inadequate. The staff were all very welcoming and friendly, and the decor is exquisite. It would be a privilege to reside there.

Reply from Laura Mills, Customer Relations Manager at Castor Lodge Care Home

Thank you so much for your kind words and very glad your visit to us went well. We look forward to seeing you again very soon.


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Review from G M (Son of Resident) published on 28 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The facilities are superb and mirror those in a five-star hotel. Coupled with these are caring and attentive staff, good food and lovely rooms and grounds. Covid restrictions limit visits and activities, but staff do their best to provide activities for residents. The manager, in particular, took time
to listen to us and help in contacting relatives living abroad. We are very impressed indeed.

Reply from Nogi John, Home Manager at Castor Lodge Care Home

Thank you for taking the time to write a review for Castor Lodge Care Home. We appreciate all comments and feedback. We are delighted to hear how pleased you are with our home and the facilities at Castor Lodge. It is our pleasure to care for your loved one as part of our Castor Lodge family, and I will pass your kind comments on to the staff team. We are all eagerly anticipating the easing of Covid restrictions, which will hopefully permit us to open to more visitors and enable the provision of an even greater breadth of activities and outings for residents.


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Review from Rachel M (Daughter of Resident) published on 5 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the team at Castor Lodge Care Home more highly.
From the moment I first made my enquiry with the customer relations manager regarding my mother coming into Castor Lodge my experience has been wonderful.
Every question was answered, my tour was wonderful and the ongoing support and
comfort from all the staff at a very difficult and emotional transition has been exceptional.
The nursing care which is needed for my mother is also so good.
My mother is settling in well as a result of all the support, kindness, friendly, smiling faces at Castor Lodge.

Reply from Laura Mills, Customer Relations Manager at Castor Lodge Care Home

Thank you for taking the time to write a review for Castor Lodge, we are delighted that you are pleased with the welcome your family has received. It's wonderful to see your mother settling in so well to life at Castor Lodge. I will pass on your kind comments to the staff team.


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Review from Matthew H (Son of Resident) published on 22 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's in a perfect setting and environment. A wonderful atmosphere, very friendly, helpful staff that go out of their way to help. If there's such a thing as a near-perfect heaven Castor Lodge Care Home is it. Five-star all the way.

Reply from Nogi John, Home Manager at Castor Lodge Care Home

Thank you for taking the time to write a review for Castor Lodge Care Home, we are delighted to hear how happy you are with the care and support that your loved one is receiving. I will pass on your kind comments to the care team.


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Review from A S (Son of Resident) published on 29 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely home with a great team at all levels. Very high-quality accommodation and public spaces, great food and most importantly the staff looking after Mum have been very attentive and caring. A positive experience.

Reply from Nogi John, Home Manager at Castor Lodge Care Home

Thank you for the lovely feedback, that means a lot to our team.


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Review from Sharon C (Daughter of Resident) published on 15 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and Mum had a horrid time at another home. The difference with Castor is unbelievable and can’t thank them enough.
We never wanted this to happen and not be at home but to see my mum smile again and for me not to cry on leaving is priceless.

Reply from Nogi John, Home Manager at Castor Lodge Care Home

Thank you for the lovely feedback and its our pleasure to take care of your mum.


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Review from C G (Wife of Resident) published on 15 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful home with very caring staff. Its position within the village with such lovely surrounding areas is perfect for walks.
The food is also excellent.

Reply from Nogi John, Home Manager at Castor Lodge Care Home

Thank you for your lovely feedback. It means a lot to our team.


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Current Review Score: 9.5 (9.493)

Overview of Review Score

The Review Score of 9.5 (9.493) out of 10 for Castor Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.743 for Castor Lodge Care Home is calculated as follows: ( (120 Excellents x 5) + (26 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 152 Ratings = 4.743

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.75 Points relating to the number of positive Reviews for Castor Lodge Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16. 12 Positive Reviews ÷ 16 = 0.75

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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Meet the Team (3)

Priya

Priya Jassar

Job Title: Home Manager

Joined: 2024

Priya has a genuine passion for providing outstanding care, her focus is on creating a warm and welcoming environment for everyone at Castor Lodge. Her dedication to improving the lives of residents is at the heart of everything she does. Priya is supported in her role by our experienced operations team.


Susan

Susan Roberts

Job Title: Receptionist

Joined: 2021

Susan is one of the first people to greet you on arriving at the home. With a sunny disposition and loves getting to know people from all walks of life.


Morgan

Morgan Hicks

Job Title: Senior Customer Relations Manager

Joined: 2019

Our dedicated Senior Customer Relations Manager is Morgan Hicks, Morgan will be your first point of contact for making an enquiry for care at Castor Lodge. Morgan can also help you through the whole journey of moving into our home, this includes: Answering any questions you have, helping to organise the move into our home and ensuring you or your loved one settles into life at Castor Lodge. All our Customer Relations Managers are Dementia Friends or Dementia Champions and will happily share their knowledge and experience of caring for people who are living with dementia. Whether it’s signposting, assistance and advice or just a friendly ear, Morgan is here to talk you through anything you need.