Droitwich Mews Care Home - Avery Healthcare

Mulberry Tree Hill, Droitwich WR9 7SS
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9.9 115 Reviews
  • Droitwich Mews Care Home - Avery Healthcare, Droitwich
Droitwich Mews, is a 70-bed care home spanning three floors, providing residential and respite care.

Residents benefit from a range of amenities, including a café, library, state-of-the-art cinema, spa room and hair salon. The lounge and garden room provide serene spaces for residents, with a delightful view of a working garden that green-thumbed residents take pleasure in tending to.

Specialising in dementia care, the home includes a dedicated floor for memory care featuring two lounges, a games room and a café where friends and family can gather for tea and cake. The strong relationships established between staff and residents contribute to the home's standing as one of the premier dementia care homes in Droitwich.

Renowned for its friendly atmosphere, Droitwich Mews stands out among care homes in Droitwich. The dedicated team, adorned with warm smiles, welcomes residents daily, creating an ambience of laughter and their commitment to building close bonds fosters a sense of family within the care home community.

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Care Provided by Droitwich Mews Care Home - Avery Healthcare

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Physiotherapy

Good to Know

  • Person in charge
  • Hannah Atkinson (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (70)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Droitwich Mews Care Home - Avery Healthcare

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Residential Dementia Care from £1,300
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
  • (these prices are only a guideline, please contact Droitwich Mews Care Home - Avery Healthcare to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • open for visitors 24 hrs


  • Parking

  • Carpark on site x2 disabled spaces


Droitwich Mews Care Home - Avery Healthcare Reviews (115)

Total of 115, showing 41-60
9.9

Droitwich Mews Care Home - Avery Healthcare has a Review Score of 9.9 (9.865) out of 10, based on 41 reviews in the last 2 years. Over all time Droitwich Mews Care Home - Avery Healthcare has 115 reviews.

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Review from Sandie M (Daughter of Resident) published on 25 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad spent three weeks in respite care. "It's not as bad as I thought it would be"; was his summary, which means it was good once he settled in! It is great to know he is safe and well looked after when I go away, so repeat visits will be happening.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home and for your amazing 5-star rating. We are delighted that your dad enjoyed his respite stay with us, in the loving care community that we create, giving you and your family peace of mind. We would be happy to welcome him back at any time should the need arise. Best wishes.


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Review from C R (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely residential home, always friendly staff and a relaxed atmosphere. My mum has settled well here and the food and overall environment is to a really high standard.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home in Droitwich Spa and for your amazing 5-star rating. We are delighted to hear that your mum has soon settled into the loving care community that we create, giving you and your family the peace of mind you deserve. Your feedback is truly invaluable to us and our staff team. Best wishes.


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Review from R Y (Daughter of Resident) published on 24 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came in here two weeks ago. The difference in her appearance and attitude is amazing after two weeks. She is more aware. The staff are amazing and have been very reassuring to me and our family. Thank you for everything you have done.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home and for your amazing 5-star rating. We are delighted to hear that your mum's well-being has improved since she has been a part of our loving care community and you have felt supported as a family. Best wishes, Rachel.


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Review from Karen J (Daughter of Resident) published on 13 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The management team at Droitwich Mews have been excellent, helping us through the process of moving Mum into the home. The staff are great and keep us informed of any issues that arise immediately. I feel confident and relaxed that my Mum is truly being looked after and that her medications are administered
on time by a professional gives me peace of mind. Mum has been engaging in the activities and seems to enjoy that very much. The food, accommodation and cleanliness are all to a very high standard.
When we needed emergency respite care for my father, the management team at Droitwich Mews Care Home were amazing. They supported us through the process as quickly as anyone could have wished for. The staff are very friendly, helpful and take pride in their caregiving. The food is excellent, the rooms are very clean and to a high standard. The family refer to the home as the 'Droitwich Ritz'. We are very happy that we chose this care home.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home and for your amazing 5-star rating. We are delighted to hear how happy you are with the care your mum has received from our dedicated staff team since being a part of our loving care community, giving you and your family peace of mind. We understand that moving a loved one into care can be a daunting experience for everyone, therefore we try and make the process as seamless as possible. It is also pleasing to hear that the choice of activities provided by our talented well-being team are so well received. It is so nice that we are also able to assist with respite care for your father and would be happy to welcome him back at any time should the need arise. Best wishes, Rachel.


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Review from P S (Friend of Resident) published on 8 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found the home and the staff to be excellent, My friend was very happy at Droitwich Mews Care Home. The other residents were all very friendly and seemed to be well looked after. The facilities in the home were second to none, there was everything you need to be happy there.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. Your feedback is truly invaluable to us. Best wishes, Rachel.


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Review from A W (Daughter of Resident) published on 2 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Recently there have been issues with mum's room not being cleaned (staff shortage, priority). Also, the sinks in the kitchenette have been stained. There have been new staff that has led to the level of care standard being reduced. It appears that some need more training on dementia care (lack of understanding
of behaviour). I have also noticed that there has not been enough staff present. I appreciate recruitment is ongoing but having been a nurse I also understand that staff shortage can be handled differently.

Reply from Pam Casey, Home Manager at Droitwich Mews Care Home - Avery Healthcare

I would like to take this opportunity to thank you for taking the time to provide us with valuable feedback about the home. I am very sorry to hear that you have not been satisfied with some aspects of the service that we provide, which we will endeavour to share with the team and offer further support and training.
Your comments and feedback are vital to us in improving our services for our residents and their loved ones. Therefore, I would be more than happy to meet in person to discuss this further. Please do contact me directly on 01905 958716. Best wishes, Pam.


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Review from Leah W (Granddaughter of Resident) published on 31 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with my experience so far. All the staff are very nice and make you feel very welcome and comfortable. There is always access to drinks and snacks which is really good and very tasty.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home. We are delighted to hear how satisfied you are with our home and the excellent service provided by our dedicated staff team. We look forward to seeing you on your next visit. Best wishes, Rachel.


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Review from Neil W (Son-in-law of Resident) published on 31 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with both place and staff. You always feel that 100% care is being given. Very tidy and clean at all times. I cannot fault anything at all. Can't think of a better place for them to be. Thank you very much.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home and for your amazing 5-star rating. We are delighted to hear how satisfied you are with our home and the excellent service provided by our dedicated staff team. Our housekeeping team take great pride in making the home clean and welcoming for residents, staff and visitors alike. We look forward to seeing you on your next visit. Best wishes, Rachel.


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Review from N W (Daughter of Resident) published on 31 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff, premises, care, food and facilities. No complaints. Highly recommend.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home and for your amazing 5-star rating. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. Our housekeeping team take great pride in making the home clean and welcoming for residents, staff and visitors alike. Best wishes, Rachel.


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Review from Ann S (Resident) published on 31 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely two-week rest experience which has given me the necessary recuperation. Thank you.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home. We are delighted to hear that you enjoyed your respite stay with us, in the loving care community that we create and look forward to welcoming you back at any time should the need arise. Best wishes, Rachel.


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Review from Mandy Q (Daughter of Resident) published on 25 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom stayed at the Mews following her hip replacement. We have been very impressed by the standard of the care and of the Mews. The staff are excellent and work extremely hard. They are always very pleasant and go above and beyond to ensure Mom's needs are met. Mom particularly enjoyed the coach trips
out and any activities which she was able to join in. We will definitely be popping back to see everyone in the future. Thank you.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home in Droitwich. We are delighted to hear that your mom enjoyed her respite stay with us, in the loving care community that we create, giving you and your family the peace of mind that you deserve. It is lovely to hear that she enjoyed taking part in the trips and daily activities provided by our talented well-being team. We would be happy to welcome her back at any time should the need arise. Best wishes, Rachel.


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Review from Y J (Mother-in-law of Resident) published on 12 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely afternoon in a private room for Christmas lunch with mum, grandma, mother in law. Thank you for all your assistance!

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home. We are delighted to hear that you enjoyed your private dining experience with us. We look forward to seeing you again on your next visit. Best wishes, Rachel.


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Review from Rupert J (Son of Resident) published on 10 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is always warm and comfortable. The staff are all excellent and treat Mum with great care and dignity. Great facilities, the food is great and it certainly feels like home. All in all, a lovely home and the perfect place for Mum.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home and for your amazing 5-star rating. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. It is a true pleasure to have your mum living with us as part of our loving care community. Your feedback is greatly appreciated and we look forward to seeing you on your next visit. Best wishes, Rachel.


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Review from Alex J (Son of Resident) published on 10 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a lovely Christmas lunch with Mum in a separate room. The food was very good and excellent service. We will come for a meal again for Mum's birthday.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home and for your amazing 5-star rating. We are delighted to hear that you enjoyed the Christmas lunch with your Mum that was provided by our talented culinary team. We look forward to seeing you again on your next visit. Best wishes, Rachel.


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Review from Gillian F (Wife of Resident) published on 6 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Once again the Droitwich Mews Care Home staff helped me arrange a tea party for my husband's 91st birthday. The private function room was beautifully prepared, and the chef had prepared a lovely selection of sweet and savoury delights which we all enjoyed. It is so nice to be able to use the facilities
for the other members of our family to share with my husband. Thank you to everyone that made it possible,

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home and for your amazing 5-star rating. It was a true pleasure to help you and your family celebrate your husband's 91st birthday. We pride ourselves on making sure our families feel welcome and included in all the care we deliver and I am very happy to hear that you were able to feel part of our loving Droitwich family. We look forward to seeing you on your next visit. Best wishes, Rachel.


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Review from Janis D (Daughter of Resident) published on 10 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all of the staff at Droitwich Mews Care Home for making the transition from independent living to moving into a supported and caring environment so easy for my mum. They have been so welcoming and supportive. My mum is flourishing, enjoying all the wonderful variety of activities
and, of course, the food!

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home in Droitwich and for your amazing 5-star rating. We are delighted to hear that we helped your mum undergo a smooth transition from independent living to being a part of our loving care community and that since residing with us she is flourishing in her new surroundings. It is also nice to hear that the choice of tasty meals produced daily by our talented culinary team is so well received. Your kind words about our community are truly invaluable to us. I will be sure to pass them on to the rest of the staff team. Best wishes, Rachel.


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Review from Tracey G (Daughter of Resident) published on 1 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is our second respite care booking for my mum. A returning customer is the best recommendation. I simply cannot fault the venue, the facilities, the room, the food... all first class but the staff is what makes Droitwich Mews Care Home so special - kind, friendly, professional and diligent in every
aspect. My mum has been looked after so well, with kindness, dignity and with great attention to her needs. Thank you all, my family are so grateful. We will see you again soon.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home in Droitwich and for your amazing 5-star rating. We are delighted that your mum enjoyed her respite stay with us and decided to return for another visit. Your feedback is truly invaluable to us and our staff team, who go above the standards on a daily basis in order to provide an exemplary level of care. We look forward to welcoming your mum back at any time.
Best wishes, Rachel.


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Review from Victoria H (Granddaughter of Resident) published on 2 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very, very happy with the care and service. Helpful in very difficult circumstances and made a difficult time easier.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home in Droitwich and for your amazing 5-star rating. We are pleased to hear how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. Your kind words about our community are truly invaluable to us and I will be sure to pass on the positive feedback to the rest of the team. Best wishes, Rachel


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Review from Wendy H (Daughter of Resident) published on 1 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So, so helpful. Care has been excellent. Would recommend it to everyone.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home in Droitwich and for your amazing 5-star rating. We are delighted to hear how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. Best wishes, Rachel.


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Review from Simon B (Son of Resident) published on 24 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Is this the best care home in Droitwich? Probably. Location - ideal. The building is 5 stars. Accommodation is 5 stars. Staff are absolute gems. The food is yummy. Other residents are delightful. Care is outstanding! My relative had a family who loved and cared for him, now my relative has another family
that does the same. Thank goodness we chose Droitwich Mews and not our first choice. Well done Droitwich Mews.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home in Droitwich and for your amazing 5-star rating. We are pleased to hear how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. It is also nice to hear that the choice of tasty meals provided daily by our talented culinary team is so well received. Your kind words about our community are truly invaluable to us and I will be sure to pass on the positive feedback to the rest of the team. Best wishes, Rachel.


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Current Review Score: 9.9 (9.865)

Overview of Review Score

The Review Score of 9.9 (9.865) out of 10 for Droitwich Mews Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 41 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.865 for Droitwich Mews Care Home - Avery Healthcare is calculated as follows: ( (423 Excellents x 5) + (55 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 483 Ratings = 4.865

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Droitwich Mews Care Home - Avery Healthcare is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 41 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

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Meet the Team (5)

Hannah

Hannah Atkinson

Job Title: Home Manager

Joined: 2024

I began my journey in the care sector within domiciliary care, where I quickly progressed to a senior role. From there, I moved into care homes, advancing from Senior Care Assistant to Care Manager, Deputy Manager, and ultimately to Care Home Manager. In my previous role, I was proud to lead my team in achieving a "Good" rating from the CQC.


Since September 2024, I have had the privilege of managing Droitwich Mews. Every day in this role has been deeply fulfilling, thanks to the incredible residents, dedicated staff, supportive families, and enthusiastic volunteers who make this home so special. I was welcomed into the Droitwich Mews family with open arms, and I am committed to maintaining and building upon the high standards of excellence that define our home.


I firmly believe that laughter and happiness are vital to the well-being of everyone in the home. At Droitwich Mews, these qualities shine in abundance, creating a warm and joyful environment for all.


Claire

Claire Whitehouse

Job Title: Deputy Manager

Joined: 2024

I have worked in care since I was 18 years old, working in a nursing home in Leamington, I never dreamed at 18 that I would enjoy care as much as I do.


I started as a care assistant and worked my way up to manager and then due to personal circumstances I had to leave management. Again, I have worked my way up from care assistant to Deputy.


I like working in care because just seeing a smile on a resident’s face when they doing what they enjoy is magic, every day is different, and I like it when you can fulfil a resident's wishes, not many people can say but I actually do love my job


Sammy

Sammy Buckley

Job Title: Customer Service Manager

Joined: 2023

I have worked within the care industry for 15 years, starting as a Care Assistant, and then having the incredible opportunity to work for Alzheimer's Society as an Events and Customer Service Coordinator. I then became a lead Well Being Coordinator, where I found my passion for marketing/social media influence, which encouraged me to move into the sales and marketing side of the care industry as The Customer Services Manager here at Droitwich Mews. I really enjoy every aspect of my role, giving our residents the best customer service is a real highlight for me, also hosting events within the home and bringing together the community is always so much fun! I feel very lucky to be part of the team here at Droitwich Mews, we really are one big family!


Sandra

Sandra King

Job Title: Customer Service Advisor

Joined: 2021

I began my journey by first caring for my parents, particularly my mother at the end of my life. The nurse who visited said I was made for the job! I then started cleaning for a few old ladies, which morphed into shopping & personal care and companionship. I tried domiciliary care, but never felt I had enough time to do a good job. Covid came along, and my career path changed! I became a Community Champion for a well-known supermarket. It was because of this I heard about Droitwich Mews. I offered to support the home with raffle prizes etc. The Customer Service manager at the time asked if I would like to join the team! I started at Droitwich Mews on the care team, and then I was offered the position of customer service assistant, and I am happy to say I love it! I get to support residents and chat with them and their relatives. It’s a lovely home and I am proud to be a part of it.


Martin

Martin Sullivan

Job Title: Maintenance

Joined: 2021

Martin has been working within the maintenance department of 4 different care homes for the past 15 years. Starting with Avery in 2021, Martin brings the knowledge and skills that he has learned within the building trade since the age of 17. Martin is very well-liked by our residents here at Droitwich Mews and is a complete asset to the team. Martin specialises in plumbing and heating which he thoroughly enjoys.