Harbour House

131 New Street, Musselburgh EH21 6DH
Submit a Review
9.3 21 Reviews
  • Harbour House, Musselburgh
Welcome to Harbour House, a care home within the Morar Living group. Harbour House is a home that creates a place for residents to live and love their life.

Harbour House are committed and passionate about focussing on the ‘person’, supporting everyone as an individual and to encourage maximum independence.

Morar Living strives to create a homelike environment, the small-scale living areas mean they provide support in small, quiet and homely areas. The environment is conducive in allowing them to support residents to continue to live life their way, while feeling at home.

Facilities at Harbour House provide all residents with private bedrooms complete with ensuite wet rooms, while assisted bathrooms provide residents with the ability to enjoy a bath should they wish to do so.

Shared facilities within the home include a cinema room to enjoy resident choice movies, private dining area, a day diner, resident servery/kitchen areas, quiet lounges, and a hairdressing salon. There is also a cafe bar and a piano bar where residents can enjoy a refreshment, with friends, when they choose.

Enclosed and secure garden spaces are available to allow people the move freely around the exterior of their home.

Harbour House has their own air-conditioned Mercedes vehicle, with wheelchair facilities, which is for use to support people to continue to be involved within their community, whether this be a day trip, an appointment, going for a coffee or visiting friends.

The team feel strongly that staff are invited into the home of residents, opposed to residents living in the care home. Encouraging residents, from the beginning, to direct their own care allows them to maintain their identity, providing a content and meaningful life.

Show Harbour House on the Map

Care Provided by Harbour House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Gillian Goodall (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (43)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 1

Funding & Fees Guide for Harbour House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,399 – £1,560
    • Self-Funded Residential Dementia Care £1,399 – £1,560
    • Self-Funded Nursing Care £1,399 – £1,560
    • Self-Funded Nursing Dementia Care £1,399 – £1,560
    • RESPITE Self-Funded Residential Care £1,800 – £2,500
    • RESPITE Self-Funded Residential Dementia Care £1,800 – £2,500
    • RESPITE Self-Funded Nursing Care £1,800 – £2,500
    • RESPITE Self-Funded Nursing Dementia Care £1,800 – £2,499

  • **Please note all fee's are subject to care and nursing requirement**
  • (these prices are only a guideline, please contact Harbour House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Harbour House Reviews (21)

Total of 21, showing 21-21
9.3

Harbour House has a Review Score of 9.3 (9.253) out of 10, based on 9 reviews in the last 2 years. Over all time Harbour House has 21 reviews.

Overall Experience

  • 17
  • 3
  • 0
  • 0
  • 1

Date Published

21
0
5
9
12

Review from Bill W (Husband of Resident) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife, who has a rare form of dementia became one of Harbour House’s first residents three weeks ago. Adapting to new surroundings, new people/voices was difficult for her and for staff. All have risen to the challenge of meeting her complex needs, working sensitively and professionally to assist
her to adapt to her new surroundings and to make her feel safe and secure during the day and night.
They have been diligent in doing everything in their power to help her understand where she is and what is happening to her. I have been kept involved throughout and have been informed about all the steps they have taken to meet my wife’s needs.
Covid restrictions have inevitably limited family contact so I am very appreciative of the effort that has been made to ensure I can maintain contact with my wife safely.
Although not yet in full swing, the staff have created a very positive atmosphere despite the difficult circumstances faced. I have been reassured that she is in the right place.

Reply from Lynne Mekshi, Regional Manager at Harbour House

Thank you very much for your review, we have passed this on to the care team here at Harbour House.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.3 (9.253)

Overview of Review Score

The Review Score of 9.3 (9.253) out of 10 for Harbour House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.523 for Harbour House is calculated as follows: ( (84 Excellents x 5) + (12 Goods x 4) + (5 Poors x 2) + (6 Very Poors x 1) ) ÷ 107 Ratings = 4.523

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.73 Points relating to the number of positive Reviews for Harbour House is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6. 8 Positive Reviews ÷ 8.6 = 0.93

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Quality grades

Date:

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 24 Feb 2025

Nursing, residential and dementia care.


Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Gillian

Gillian Goodall

Job Title: Home Manager

Joined: 2023

Harbour House Care Home Manager.