Cheadle Manor Care Centre

177 Stockport Road, Cheadle SK8 2DP
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9.9 51 Reviews
  • Cheadle Manor Care Centre, Cheadle
Welcome to Cheadle Manor a stylish care home located close to Cheadle Village. Cheadle Manor is a purpose-built 68 bedded home designed and built to meet all current CQC requirements and provides the highest standard of safety, comfort and care. The care home offers residential, nursing and dementia care services.

Residents are at the heart of everything they do. It is their aim at Cheadle Manor to enable all of their residents to maintain the highest level of independence and achieve their full potential whatever that may be – physical, intellectual, emotional or social. At Cheadle Manor, they believe this philosophy can be achieved by providing professional, person-centred care, nurturing each resident individually exploring and understanding their needs with the appreciation that care requirements may change and that the team will be responsive to those changing needs. They are there every step of the way.

Internally, the attention to detail is impressive. The high specification and décor of Cheadle Manor have been carefully considered by an interior designer, creating stylish yet comfortable and practical spaces for residents to enjoy. Arranged over three floors, the facilities at Cheadle Manor are exceptional, with each floor enjoying its own communal lounges and restaurants.

All bedrooms boast en suite wet rooms, and there is also a spa assisted bathroom, hairdresser & nail bar. There are beautiful, mature gardens and outside seating areas at Cheadle Manor along with extensive terrace areas to the first and second floors.

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Care Provided by Cheadle Manor Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 68 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Helen Hartley (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (68)
    • Single Rooms with ensuite Wet Room (68)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2020
    • Number of floors: 3

Funding & Fees Guide for Cheadle Manor Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,700
    • Self-Funded Residential Dementia Care from £1,750
    • Self-Funded Nursing Care from £1,800
    • RESPITE Self-Funded Residential Care from £1,900
    • RESPITE Self-Funded Residential Dementia Care from £1,900
    • RESPITE Self-Funded Nursing Care from £1,900

  • Nursing Care plus FNC £235.88


    Respite stay minimum of 2 weeks - from £1,900 per week.


    We do not provide Nursing Dementia Care.
  • (these prices are only a guideline, please contact Cheadle Manor Care Centre to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome, encouraged to avoid meal times if possible and after 8pm when residents may be relaxing in nightwear.


  • Parking

  • Parking is available on site. Visitors asked if they park on the local roads to be courteous to neighbours.


Cheadle Manor Care Centre Reviews (51)

Total of 51, showing 21-40
9.9

Cheadle Manor Care Centre has a Review Score of 9.9 (9.899) out of 10, based on 34 reviews in the last 2 years. Over all time Cheadle Manor Care Centre has 51 reviews.

Overall Experience

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Date Published

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Review from Carrie C (Relative of Resident) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care facility. Good communication and continuity of staff. Friendly and welcoming, very attuned to the needs of residents and relatives.
Best residential home in the area by far having visited many.

Reply from Helen Hartley, Home Manager at Cheadle Manor Care Centre

Thank you for your lovely feedback, I will ensure your comments are passed on to the team.


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Review from Christina E (Daughter of Resident) published on 21 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers provided an excellent service to my mum who was in the home due to advanced dementia. The care that my mum, dad and I received when she was at end of life was outstanding. They were caring, compassionate and went above and beyond expectations. We were kept informed at every stage and my mum's
welfare was at the heart of everything they did. We cannot thank them enough.

Reply from Alexandra Fairhurst, Commissioning Manager at Cheadle Manor Care Centre

Thank you for your lovely feedback, I will ensure your comments are passed on to the team.


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Review from S K (Daughter of Resident) published on 28 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’m very impressed with the care shown to my mother. The care staff listen and acts on any requests made for updates, as well as keeping us informed promptly of any upward, or downward, swings in Mum's health and emotional state.
The Wellbeing team ensure every resident is included in activities if
they so wish, and go that extra mile getting to know individuals to celebrate and remember special moments for them.

Reply from Rowena Bolton, Manager at Cheadle Manor Care Centre

I am pleased to hear that your mum and your family have had a positive experience at Cheadle Manor, we strive to ensure our care is person-centred. I will share your feedback with the staff team.


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Review from Karen H (Daughter of Resident) published on 20 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I go to Cheadle Manor at least twice a week to visit my mum, who has been there since July this year.
My mum wasn't able to return home where she had lived independently following a stroke. Although she would still prefer to be in her own home and suffers from bouts of depression, one thing my mum
and I both agree on is that all the staff are caring and support and motivate her on a daily basis.
I am kept informed of my mum's physical and mental health, and they are aware of her triggers and foibles. Her room is kept clean, and her clothing is cleaned regularly, which is important for her to be able to maintain her dignity.
The majority of the staff on my mum's floor are amazing, particularly as they have had to endure low staffing levels lately but have made sure that the effect on the residents has been kept to a minimum.
I hope that staffing levels will be increased soon as the residents are entitled to and pay for the type of care that the staff want to give them.

Reply from Rowena Bolton, Manager at Cheadle Manor Care Centre

Thank you for taking the time to write this review. I am happy to hear you and your mum feel the staff are caring and supportive; I will pass your comments on to the team. I have noted your comment regarding staffing levels and am very sorry that you feel this is the case. Please be assured the home is fully staffed, and all our team members are employed directly by New Care, we do not use any agency staff. On occasion, due to short-notice sickness, the home can appear to have fewer staff. On such occasions, care staff are offered extra shifts and the ancillary team, who are all fully trained in the delivery of care assist residents. If you would like to discuss the staffing model or anything else, please do not hesitate to speak to me.


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Review from M R (Niece of Resident) published on 16 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt has been at Cheadle Manor for 18 months. She has settled well and is much happier in the home than she was living alone. She is occupied daily by the staff and in particular the well being team, who spend time with the residents, encouraging them to participate in the activities available to
them. Communication between staff and family members could be improved on.

Reply from Rowena Bolton, Manager at Cheadle Manor Care Centre

Thank you for your review, I am pleased your aunt is settled in the home. As part of resident of the day, care plan reviews are completed with the resident's next of kin. I will speak to the staff to ensure that this is in place at all times.


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Review from Anne R (Wife of Resident) published on 14 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I go into Cheadle Manor five days each week to visit my husband and I am always pleased to see how caring and kind the staff are. Although I would much prefer my husband to be at home with me, I realise this is not possible and so I have the satisfaction of knowing that he is being well cared for here.
Meals are good, the accommodation is clean and comfortable and the weekly activities are well planned for anyone who wants to participate.

Reply from Helen Hartley, Home Manager at Cheadle Manor Care Centre

Thank you for your positive feedback and I will ensure your comments are passed on to the team.


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Review from Hazel M (Daughter of Resident) published on 11 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Effective, caring and safe environment for Mum. Her needs are met and she is comfortable and settled. Staff very responsive to my enquiries and questions. Very happy with her care and feel satisfied she is well cared for.

Reply from Rowena Bolton, Manager at Cheadle Manor Care Centre

Thank you for taking the time for giving a review. I am pleased that your mum is comfortable and you feel staff are responsive to your enquiries.


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Review from G I (Husband of Resident) published on 21 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursing staff have been battling a pressure sore on my wife's rear. They have been very good in looking after her with this problem. Also, keeping me well informed of their progress. She had a seizure on Sunday 3rd of September, they informed me immediately of the problem and told me that she had
been admitted to hospital. On her return they kept me up to date on what medication they have to give her. I can't thank them enough for their help.

Reply from Rowena Bolton, Manager at Cheadle Manor Care Centre

Thank you for your review, our staff pride themselves in ensuring families are kept informed at all times and I will pass your thanks on to the nursing team.


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Review from P H (Son of Resident) published on 20 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been taken care of really well. It's given her a good quality of life. Her overall appearance seems to improve weekly, think this is the hair dressing facilities and having her nails tended to which she loves.

Reply from Rowena Bolton, Manager at Cheadle Manor Care Centre

Thank you for your review, I am pleased to hear that your mum enjoys our pamper days on a Thursday.


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Review from Julie W (Daughter of Resident) published on 19 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Cheadle Manor Care Centre for ten months. During that time, the staff at the home and the management of the company have dealt with every concern or issue that's come up promptly and with skill and compassion. These have included safeguarding issues and expert management of my
mother's conditions. Mum's deteriorating health makes her very sad - but she is able to distinguish between regret for her loss of independence and the exemplary standard of care she gets at Cheadle Manor. The nursing and care staff are outstanding in their patience and skill and their willingness to listen and adapt to each resident's needs. You can feel it yourself as a visitor. There is an unfailing attention to detail, that reflects the vision and expertise of the home's manager. Residents and carers are routinely consulted. Suggestions are acted on and criticisms addressed. It's a lovely purpose-built building. Everyone who needs it should have this standard of care.

Reply from Rowena Bolton, Manager at Cheadle Manor Care Centre

Thank you for your review, I am pleased that both your family and your mum have had a positive experience at Cheadle Manor as all our staff endeavour to give good quality person-centred care.


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Review from D L (Granddaughter of Resident) published on 19 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cheadle Manor is a wonderful home, with lots of fun activities for the residents and very caring staff. My grandmother is very happy there, enjoying all the home has to offer, including the delicious meals. I would highly recommend this home.

Reply from Rowena Bolton, Manager at Cheadle Manor Care Centre

Thank you for your review, I will pass your kind comments on to the team who are passionate about giving good quality care.


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Review from Jonathan A (Son of Resident) published on 4 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has been at Cheadle Manor Care Centre for six months. It was a significant step to leave her own home but, in the event, she has coped well. The success of the move is, in no small measure, due to the care and professionalism of the friendly staff who arranged her admission smoothly and efficiently,
helped her settle and now continue to look after her with kindness and consideration. The staff work hard but somehow make the time to ensure that the residents feel valued and that their needs are respected.
There is an evident willingness from caregivers to engage with relatives and friends. Management is accessible and any questions or concerns are addressed. There is a strong ethos of shared endeavour with the family to ensure the best possible health and comfort of our mother.
The building is attractive, light and airy, with well-appointed rooms and communal areas. Our mother enjoys the meals!

Reply from Rowena Bolton, Manager at Cheadle Manor Care Centre

Thank you so much for taking the time to review our home. I am pleased that you have found Cheadle Manor to have a strong family involvement as we aim to make our care as person-centred and family-orientated as possible. I will share this with the whole team who, as ever, are a credit to the home.


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Review from Judith R (Daughter of Resident) published on 21 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's overall experience at Cheadle Manor Care Centre was excellent. It took her a while to adjust as she wanted to be in her own home.
On observation, the staff that dealt with Mum were caring and compassionate.
Continue the great work.

Reply from Rowena Bolton, Manager at Cheadle Manor Care Centre

Thank you for taking the time to review, I will pass your feedback on to the team who pride themselves in ensuring they give good quality care.


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Review from Kerry B (Niece of Resident) published on 15 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always pleased to enter Cheadle Manor Care Centre; I know it's not an easy job looking after the elderly and sick but they do a good job. What many do not know is that the average shift is 10-12 hours for the care home workers. I congratulate you on a job well done.
Thank you!

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Review from Louise C (Daughter of Resident) published on 14 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident here for eight months during the final stages of cancer. She had a beautiful room, fabulous food, very efficient pain relief and a very contented few months. I cannot fault the care and attention that she received and the friendship and support that I received.
Cheadle Manor
Care Centre is a wonderful place.

Reply from Alexandra Fairhurst, Commissioning Manager at Cheadle Manor Care Centre

Thank you for taking the time to send a review, the team will be delighted with your comments.


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Review from Yvonne R (Daughter of Resident) published on 19 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I looked at seven other care homes before being lucky enough to get a nursing bed here. The staff are all totally amazing from the reception to the management. The care and attention are second to none. I visit every day and at no stage is Mum left for more than half an hour without someone popping
in. You will not find a better home in this area.

Reply from Rowena Bolton, Manager at Cheadle Manor Care Centre

Thank you so much for your review. I am pleased to hear your experience at Cheadle Manor has been a positive one. I will share this with the staff as they all work extremely hard to ensure we maintain a high standard of care.


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Review from Margaret G (Friend of Resident) published on 14 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although our very dear friend was only in your care home a short time, she was enjoying getting to know you all as you were with her when she suddenly died. From the time we came to look around the home then throughout her short stay, we found your staff caring, compassionate, and very kind. She settled
in the home much quicker than we had anticipated as a result. Thank you for everything you did for her, we'd especially like to thank the laundry lady for her efficiency in marking all her clothes and the hospitality lady is a real asset to your team. I would definitely recommend the home and have already done so.

Reply from Rowena Bolton, Manager at Cheadle Manor Care Centre

I am pleased to hear that in your friend's short time with us she had a positive experience. I will pass on your thanks to the team.


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Review from B T (Wife of Resident) published on 14 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I thought Cheadle Manor Care Centre was attractive, homely and comfortable. The staff on reception were friendly and helpful and the nursing staff were excellent in their care of my husband. They were kind, caring and compassionate and I cannot praise them enough.
It has been a comfort to me and my
family to know that my husband's last days were perfect and pain-free.
Thank you.

Reply from Rowena Bolton, Manager at Cheadle Manor Care Centre

Thank you for your feedback. I am pleased to hear that your husband's passing was peaceful and pain-free. I will forward your thanks to the staff.


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Review from Glenn M (Son of Resident) published on 7 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been admitted into Cheadle Manor Care Centre for assessment in relation to her having Dementia and a range of other health issues. From the minute my mam arrived, she received the best of care, and all the staff greeted myself and my sister in a friendly and helpful manner. The staff present
with a strong ethical and professional approach to their work with a "can do" attitude in assisting their residents and their families in organising external hospital and other appointments and meeting everyone's needs. The home itself is beautiful and presents more like a five-star hotel as opposed to a care home. We feel so lucky and privileged that our mam has been placed into Cheadle Manor, knowing that she is receiving the best of care from the staff. Thank you, Cheadle Manor.

Reply from Rowena Bolton, Manager at Cheadle Manor Care Centre

Thank you so much for your review. I am pleased your mother has had such a positive experience at Cheadle Manor. I will pass your thanks on to the team who work hard to ensure the well-being of all our residents.


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Review from David M (Resident) published on 21 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care, friendly staff, very supportive. Food excellent. If recommend requested, I will be pleased to give one.

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Current Review Score: 9.9 (9.899)

Overview of Review Score

The Review Score of 9.9 (9.899) out of 10 for Cheadle Manor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.899 for Cheadle Manor Care Centre is calculated as follows: ( (368 Excellents x 5) + (33 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 405 Ratings = 4.899

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cheadle Manor Care Centre is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Jan 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (4)

Helen

Helen Hartley

Job Title: Home Manager

Joined: 2022

I am very proud to have worked in a community care setting for over 13 years. I started my career as a Care Support Worker which gave me the experience and confidence I needed to fulfil my life's ambition to train as a registered nurse. For many years I enjoyed working as a nurse in the community building relationships with patients and their families. I always strived to provide high-quality and personalised care to encourage independence for all patients. I started my journey at Bramhall Manor as Deputy Manager and have progressed to Home Manager and have recently moved to Cheadle Manor and I feel privileged to be part of such a hardworking team that provides very high standards of care while maintaining residents' dignity and independence. In my own time, I am a busy mum of 3 enjoying quality family time and also enjoy socialising with friends.


Nikola

Nikola Szyma?ska

Job Title: Clinical Lead

Joined: 2024

I qualified as a registered nurse in 2022 and began my career in the care home sector, where I quickly developed a strong passion for fostering meaningful relationships with residents and their families. After six months in my role as a nurse, I successfully applied for the role of Clinical Lead. My background in management, gained from roles I held since the age of 16, enabled me to transfer valuable leadership skills to this new position. Everyday is a day to learn something new. I joined Cheadle Manor as a Clinical Lead in 2024. With the warm support from my team I settled in quite quickly and it feels like home now. I have a strong passion for dementia care and I have completed a Diploma in Dementia Studies to improve my ability to connect with and care for individuals living with dementia and to share my knowledge with others. In my role as Clinical Lead, I prioritize maintaining high standards of quality care, identifying areas for improvement, and fostering a culture of mentorship and shared values within my team. I am currently pursuing a Master’s in Advanced Leadership in Professional Practice to further refine my leadership capabilities, allowing me to better support my team and enhance patient care.


Hannah

Hannah Preston

Job Title: Head of Care

Joined: 2023

I started working for New care in 2023 as a team leader. From the second I walked through the doors at Cheadle Manor I was greeted warmly and could see the outstanding levels of care throughout the home which elevated my passion for caring. Throughout my 18 months I have always been supported by New Care, our management team and all aspects of teams throughout the home. We are always encouraged to bring new ideas and to develop our skills. I have recently been given the amazing opportunity the step up as head of care and I am enjoying learning and developing within my new role. I aspire to continue high levels of care and to use my new role to inspire and ensure the continued success of our team and the wellbeing of our residents and their families'.


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Sami Jacklin

Job Title: Wellbeing Coordinator

Joined: 2021

I have worked at Cheadle Manor since it opened its doors in December 2021. I'm so proud to work with a team of people who truly care. We work in someone's home, and we do our best to ensure they're comfortable, happy and definitely have some fun along the way! I love to be able to make a difference, think outside the box and create memories that will last a lifetime for all.