This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Visitors are welcome to visit at any time without a booking.
Drop-off point available outside the main entrance with wheelchair access.
Parking available on-site
Barchester Waterside Court Care Home has a Review Score of 9.8 (9.820) out of 10, based on 15 reviews in the last 2 years. Over all time Barchester Waterside Court Care Home has 45 reviews.
Review from M W (Son of Resident) published on 17 May 2021
Submitted via Postal Card •
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Reply from Victoria Nemar, Home Services Advisor at Barchester Waterside Court Care Home
Thank you for your wonderful words and positive feedback. It has been our pleasure to help you through that initial journey and we are glad that we could help. We are so pleased that your mother has settled so well and so quickly with us.
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Review from Ben T (Grandson of Resident) published on 17 May 2021
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Reply from Victoria Nemar, Home Services Advisor at Barchester Waterside Court Care Home
Thank you for your lovely feedback. We are so pleased that your grandmother has settled and we are overjoyed that you as a family have felt welcomed too. It has been wonderful to see her engaging with a variety of activities and making friends with other residents.
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Review from C W (Daughter-in-law of Resident) published on 17 May 2021
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Reply from Roxana Moldovan, General Manager at Barchester Waterside Court Care Home
Thank you for your wonderful and kind words. We are so happy that your mother-in-law has settled so well and so quickly. It has been lovely to see her personality shine through and we certainly love having her at Waterside Court.
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Review from Cathy P (Daughter of Resident) published on 11 May 2021
Submitted via Postal Card •
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Reply from Roxana Moldovan, General Manager at Barchester Waterside Court Care Home
We are delighted to read such positive feedback and our staff are particularly pleased. We are glad that mum has settled so well and appreciate the time taken for your review.
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Review from K T (Daughter of Resident) published on 11 May 2021
Submitted via Postal Card •
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Reply from Victoria Nemar, Home Services Advisor at Barchester Waterside Court Care Home
Thank you for your wonderful feedback. We are delighted that your experience of Waterside Court has been such a positive one for mum and for yourself.
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The Review Score of 9.8 (9.820) out of 10 for Barchester Waterside Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.820 for Barchester Waterside Court Care Home is calculated as follows: ( (150 Excellents x 5) + (24 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 178 Ratings = 4.82
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Waterside Court Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 15 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Jun 2022
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Senior General Manager
Joined: 2017
Hello, my name is Clem, and I am the Home Manager here at the luxury residential care home, Waterside Court in Wallingford. Welcome to our website and beautiful home!
As a Senior General Manager and Registered Nurse, I have been able to mentor, develop and share my skill set to enhance the lives of the people we look after, and those I work with at Barchester Healthcare across Oxfordshire,
I am passionate about the lives of our older generation and believe we learn from our residents every day. We encourage each of our residents to live life to the fullest and remain part of the local community.
At Waterside Court we encourage independent living, offering support and continued friendships and well-being. We pride ourselves on the dementia care we deliver proving that people really can live well with dementia.
We are a pivotal part of our local community hosting events and functions for all to enjoy. I look forward to meeting you and getting to know you and your loved one. My door is always open; please come and join me for a cup of tea and a slice of homemade cake whenever you’re passing.
Job Title: Senior Care Assistant
Joined: 2022
Hi, my name is Ancy. I am a Senior Care Assistant, I began my journey in August 2022 as a Care Assistant in a sister home of Barchester. Working with elderly residents is immensely rewarding and I am supported in pursuing a career growth to enhance their quality of care and lifestyle. With my dedicated team, we consistently maintain high standards, ensuring residents receive exceptional care and quality of life.
Job Title: Care Assistant
Joined: 2022
I have worked in care for a number of years and my positive personality is always appreciated by residents.
Job Title: Head Chef
Joined: 2024
My name is Emad and I work as a Head Chef with over 17 years of experience in the culinary world. I am passionate about creating diverse and innovative dishes, always focusing on using the freshest ingredients to satisfy all tastes. My goal is to offer a unique dining experience that blends traditional flavours with modern touches. Throughout my career, I have successfully led kitchen teams, fostering their skills and inspiring them to be creative and excel. I believe that food is a universal language, and I love sharing my passion and love for cooking with esteemed guests.
Job Title: Admin Assistant
Joined: 2023
Hi, my name is Janice. After 18 years in NHS I decided to have a change and joining Waterside Court has been a breath of fresh air which has allowed me to fully embrace my passion for care. I am the first person people see when entering the home and will always welcome everyone with a smile.
Job Title: Care Community Lead
Joined: 2024
Hi, my name is Kathryn. I am the care community lead who enjoys enriching and celebrating the lives of our residents. I have over 20 years of experience in care and am extremely passionate about caring for our resident and making a positive impact on their lives and their loved ones. I am really excited to support our residents and their families. I'm a bubbly, cheerful person and love to see our residents smile.
Job Title: Activities Coordinator
Joined: 2023
Hi, my name is Blerta. I am the Activities Coordinator here at Waterside Court. I joined the team in February 2024. I absolutely love my role and I'm passionate about creating meaningful experiences that enrich the lives of our residents. Everyday is different and our life enrichment program brings out my creative side which I share with everyone.
Job Title: Senior Care Assistant
Joined: 2022
Hi, my name is Ashline and I began my role as a senior carer at Waterside Court in 2022 after moving from India, where I completed my bachelor's in nursing studies. The best part of my work, especially the mindful conversations I have with our residents which makes a difference in their day. I value the opportunity to learn from their life experiences.
Job Title: Housekeeping Assistant
Joined: 2023
Hello, my name is Oksana. I came from Ukraine. I have been working at Waterside Court Care for a year now. My role here enables me to express my passion for organizing and tidiness. I love to see our residents smartly dressed and provide the best quality of care to all the residents.
Job Title: Deputy Manager
Joined: 2024
Hi, my name is Halina and I am the Deputy Manager here at Waterside Court. I joined the team here in March 2024 and truly enjoy working in our beautiful home. I have over 10 years of experience in care and I am passionate about caring for our residents. There is nothing better than seeing our residents fulfilling their lives and being happy in our care. Here at Waterside Court, we are dedicated to providing a very high standard of care and believe in celebrating life.
Job Title: Regional Head Maintenance
Hello I am Nigel, I have been working for Barchester many years supporting and ensuring that our homes continue to look beautiful and presentable, whilst ensuring our residents live in safe and secure environment.
As a maintenance man, my passion for health and safety drives me to maintain a secure environment for all.