£2592 per week,
Smithy Bridge Court has a Review Score of 9.6 (9.602) out of 10, based on 11 reviews in the last 2 years. Over all time Smithy Bridge Court has 12 reviews.
Review from J H (Son-in-law of Resident) published on 1 July 2024
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Reply from Emily Crossley, Lead for Business Development and Marketing at Smithy Bridge Court
Thank you so much for taking the time to share your experience with us. We are so glad you are happy and thank you for taking the time to recognise the hard work her carer and the team put into making Smithy such a lovely place. We are lucky to have such a supportive and kind family as you.
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Review from Charlene B (Niece of Resident) published on 28 June 2024
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Reply from Emily Crossley, Lead for Business Development and Marketing at Smithy Bridge Court
Thank you so much for using the time to recognise our amazing team. The team always love to recognise special occasions to show how much the people they care for mean to them. We are so lucky to have such great and supportive families, like yourself. Thank you again for taking the time out to recognise the team. It means so much to them.
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Review from Martin J (Son of Resident) published on 21 June 2024
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Review from Kathryn B (Daughter of Resident) published on 14 June 2024
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Reply from Emily Crossley, Lead for Business Development and Marketing at Smithy Bridge Court
Thank you so much for taking the time to recognise our wonderful team. We are lucky to have such supportive and warm relatives like yourself who really make the team's job so rewarding. We are so grateful that you trust us with your loved one.
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Review from S S (Daughter of Resident) published on 14 June 2024
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Reply from Emily Crossley, Lead for Business Development and Marketing at Smithy Bridge Court
Thank you for taking the time to recognise the hardworking team at Smithy. It makes the team's hardwork so worthwhile when supportive families like yourselves see how much they are doing. It is our privilege to care for your mum.
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Review from Rosie M (Niece of Resident) published on 7 June 2024
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Reply from Emily Crossley, Lead for Business Development and Marketing at Smithy Bridge Court
Thank you so much Rosie for taking the time to recognise our amazing team. We really appreciate such kind and supportive relatives like yourselves. How lucky we are to care for your auntie and how lucky your auntie is to have such a dedicated family member. We look forward to your next visit.
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Review from John R (Husband of Resident) published on 5 June 2024
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Reply from Emily Crossley, Lead for Business and Marketing at Smithy Bridge Court
John, we are so grateful for your kind words and for taking the time to recognise the hardworking team. It's our privilege to care for your wife.
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Review from Sarah H (Daughter of Resident) published on 22 May 2024
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Reply from Emily Crossley, Lead for Business Development and Marketing at Smithy Bridge Court
Thank you so much for recognising how above and beyond our team goes. We are so very lucky to have such supportive and special families like you and it is our privilege to care for your loved one.
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Review from R H (Husband of Resident) published on 9 May 2024
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Reply from Emily Crossley, Lead for Business Development and Marketing at Smithy Bridge Court
It is so incredible to read such warm and lovely feedback. Thank you so much for taking the time to recognise our incredible team. Relatives who have the support and insight you do make all of Our jobs so much more rewarding. Thank you for letting us care for your loved one we feel very lucky to do so.
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Review from R C (Daughter of Resident) published on 3 May 2024
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Reply from Emily Crossley, Lead for Business Development and Marketing at Smithy Bridge Court
We are so sorry for your loss. Thank you so much for taking the time to recognise our fabulous team. We are very lucky to have such amazing relatives like you who support the team to make a difference to your loved ones' care. Every person who comes to Smithy is special to us and never forgotten. It was a privilege to care for your Dad.
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Review from Barbara T (Daughter of Resident) published on 20 February 2024
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Review from S D (Niece of Resident) published on 12 April 2023
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The Review Score of 9.6 (9.602) out of 10 for Smithy Bridge Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.602 for Smithy Bridge Court is calculated as follows: ( (85 Excellents x 5) + (36 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 128 Ratings = 4.602
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Smithy Bridge Court is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 3 Aug 2023
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