Visiting is available and can be booked in advance by contacting the head office team.
There is parking available on site near the front entrance.
Little Manor Care Centre has a Review Score of 9.7 (9.651) out of 10, based on 44 reviews in the last 2 years. Over all time Little Manor Care Centre has 48 reviews.
Review from Ira S (Friend of Resident) published on 12 March 2025
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Overall Experience
5.0 out of 5
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre
Many thanks for taking the time to complete this lovely review, we are so pleased that your friend is happy with the care and support provided. the team work very hard to ensure all are made comfortable happy and welcome inclusive of great support package whilst staying at Little Manor. I will be sure to let the team know.
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Review from Kevin C (Respite Resident) published on 12 March 2025
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Overall Experience
5.0 out of 5
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre
Many thanks for taking the time to leave such a positive review. It is always empowering for the team and Wessex Care as a whole to see such lovely words about the service, care and support provided.
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Review from A W (Daughter of Resident) published on 12 March 2025
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Overall Experience
3.0 out of 5
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre
Many thanks for taking the time to review your experience of Little Manor, we would be more than happy to address your concerns at a meeting with yourself in regards to the issues raised in this review. We would welcome the opportunity to discuss your Mother's care and support whilst staying at Little Manor. Please contact Head office and we can arrange a meeting with you and provide information and our findings from the issues you have raised. Wessex Care is an open and transparent service and we would like to have an opportunity to meet with you as the care and support provided at Little Manor is always at a very high standard which we take a great deal of pride in.
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Review from Mary P (Friend of Resident) published on 11 March 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre
Many thanks for taking the time to leave such positive feedback of your experience we appreciate all feedback and I will be sure to let the team know.
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Review from Pamela R (Respite Resident) published on 13 February 2025
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Overall Experience
5.0 out of 5
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre
Many thanks for such a wonderful review. I will be sure to let the team know.
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Review from G C (Resident) published on 30 January 2025
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Overall Experience
5.0 out of 5
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre
Thank you so much for your review it is lovely to hear such positive feedback of your stay. We really appreciate you taking the time to complete a review of your experience.
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Review from C B (Resident) published on 30 January 2025
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Overall Experience
4.0 out of 5
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre
Thank you so much for your kind and heartfelt review and taking the time to complete this during your stay. We wish you well on your continued recovery. I will be sure to pass on to the team.
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Review from R B (Respite Resident) published on 29 January 2025
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Overall Experience
5.0 out of 5
Reply from Jo McMahon, Service Manager at Little Manor Care Centre
Thank you so much for taking the time to leave such a positive review of your time at Little Manor we are so happy to have supported your recovery and that you are doing so well. We wish you well for the future. I will be sure to let the team know of your review as it is always great for the team to hear!
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Review from R R (Husband of Resident) published on 29 January 2025
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Overall Experience
5.0 out of 5
Reply from Jo McMahon, Service Manager at Little Manor Care Centre
Thank you so much for taking the time to leave such a positive review of your experience and time at Little Manor. We wish you well.
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Review from Keith B (Son of Resident) published on 16 January 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre
Many thanks for your wonderful review of your experience of Little Manor, we will be sure to let the team know. It is always empowering for the management and team to be recognised for the fabulous work they do day to day.
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Review from A M (Respite Resident) published on 31 December 2024
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Overall Experience
5.0 out of 5
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre
Thank you for your kind review of your experience whilst in Little Manor. I will be sure to let the team know as it is so empowering for them to receive positive feedback.
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Review from J G (Respite Resident) published on 27 December 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre
Many thanks for your fantastic review, it is always so empowering for all at Wessex Care to receive such great feedback about the service provided. I will be sure to let the team know. Thank you once again.
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Review from P E (Respite Resident) published on 20 December 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre
Thank you so much for taking the time to review Wessex Care and the team. We are really glad that you enjoyed your stay and were supported to keep your daily routines. I will be sure to let the team know. Thank you.
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Review from D M (Son of Resident) published on 12 December 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre
Thank you very much for taking the time to complete such a positive review of your experience of Little Manor. We hope your Mother has settled well in her new home and I will sure to let the team know of your kind words.
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Review from R D (Resident) published on 12 December 2024
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Overall Experience
4.0 out of 5
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre
Thank you very much for taking the time to complete your positive review and constructive feedback. I will be sure to take your comments and feedback forward. Thank you again.
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Review from L W (Daughter of Resident) published on 20 November 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre
Thank you so much for your positive review of your experience of Wessex Care and the care and support we provide. I will be sure to let the team know.
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Review from Alistair M (Son of Resident) published on 8 November 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre
Many thanks for taking the time to complete your review of Little Manor, I will be sure to let the manager and team know. We always appreciate feedback.
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Review from Christopher P (Respite Resident) assisted by family/friend published on 5 November 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre
Many thanks for your great review of Little Manor, it is so appreciated when people take the time to leave feedback.
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Review from Susan C (Daughter of Resident) published on 31 October 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre
Many thanks for taking the time to leave such a positive review it is always great to receive such positive feedback.
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Review from J H (Resident) assisted by family/friend published on 18 October 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre
Many thanks for your complimentary review, it is always empowering to receive such positive feedback. I will be sure to give feedback to the team.
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The Review Score of 9.7 (9.651) out of 10 for Little Manor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 44 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.651 for Little Manor Care Centre is calculated as follows: ( (374 Excellents x 5) + (88 Goods x 4) + (32 Satisfactorys x 3) + (5 Poors x 2) + (2 Very Poors x 1) ) ÷ 501 Ratings = 4.651
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Little Manor Care Centre is based on 42 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 42 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Feb 2024
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Job Title: RCM, RMA Operations Director & Registered Care Manager
Joined: 2001
Jodie joined our team in October 2001 as a junior carer. She worked as a welfare coordinator between our homes and the local community, before becoming Deputy Manager at Milford Manor, Manager at Holmwood, and then set up the Community Care Team with the support of Agnes Atras (Head of Care). She later became the company-wide Service Manager until she joined the Board in 2015 as the Operations Director. Today Jodie is the most senior Operations Manager responsible for all day to day operational matters across the company. She is supported in this role by our Service Manager Jo McMahon, Placements & Quality Assurance Manager Janet Hope.
