Beckenham Park Care Home - Avery Collection

2 Roman Way, Beckenham BR3 3FH
Submit a Review
9.8 51 Reviews
  • Beckenham Park Care Home - Avery Collection, Beckenham
Situated to the west of Bromley and northeast of Croydon, Beckenham Park Care Home offers comprehensive support, including residential, dementia, nursing and respite care in a lavish setting.

Couples and companions are catered for, and their well-being, comfort, and happiness take precedence. The care philosophy revolves around tailored support that adapts to individual needs.

The team craft regularly reviewed personalised care plans ranging from assisted living for additional daily support to round-the-clock nursing care.

Specialising in dementia care in Beckenham, the innovative program utilises life story work to understand residents impacted by dementia, allowing the team to engage meaningfully and provide appropriate support.

Beckenham Park Care Home, designed for promote a fulfilling lifestyle, features 100 private apartments across three floors, offering spacious studios to large one-bedroom suites with ensuite wet rooms and kitchenettes.

Beyond their private quarters, residents benefit from a home filled with warmth and camaraderie, providing ample opportunities to connect with the people they share a home with. The range of facilities, including a restaurant, bistro-style pub, cinema, hair salon, and spa bathroom, ensure there is always something to look forward to!

Care Provided by Beckenham Park Care Home - Avery Collection

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 100 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Aghileh Hatami (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (100)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2021
    • Number of floors: 3

Funding & Fees Guide for Beckenham Park Care Home - Avery Collection

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,880
  • (these prices are only a guideline, please contact Beckenham Park Care Home - Avery Collection to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Beckenham Park Care Home is open for visits 24 hours 7 days a week.


    Please call to book a private guided tour of these luxurious facilities and meet the welcoming care team to discover more about the care services they provide.


  • Parking
  • Visitor Parking is available


Beckenham Park Care Home - Avery Collection Reviews (51)

Total of 51, showing 1-20
9.8

Beckenham Park Care Home - Avery Collection has a Review Score of 9.8 (9.803) out of 10, based on 21 reviews in the last 2 years. Over all time Beckenham Park Care Home - Avery Collection has 51 reviews.

Overall Experience

  • 46
  • 4
  • 1
  • 0
  • 0

Date Published

51
3
9
21
30
Overall Experience  Overall Experience 5.0 out of 5

What a fabulous care home. Wonderful staff, decor is superb and very relaxing, rooms very inviting and clean and so many lovely daily activities it's hard to choose. My mother is always made very welcome and she absolutely loves staying at the home which is so reassuring.

Reply from Alicia Perring, CLM at Beckenham Park Care Home - Avery Collection

We appreciate your kind words. Thank you very much and it was a pleasure for us to care for your mum.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

This was the second time that my father had stayed in Beckenham Park Care Home for respite care. Once again, he was cared for very well by all staff and management. The break did him the world of good and he left with a more positive attitude and feeling much better.

Reply from Alicia Perring, CLM at Beckenham Park Care Home - Avery Collection

Thank you very much for your review. We appreciate the feedback. we will share your feedback with our staff at Beckenham Park.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Beckenham Park Care Home for two years. She is now blind and needs help for just about everything. I find the staff at Beckenham Park to be excellent, from the nurses to the supervisors and carers, office staff, cleaning, catering and reception. My mother is well cared
for and often the cares just pop by her apartment for an extra visit to see her for a quick hello which brightens up her day.
I feel confident and reassured that my mother is in safe, kind hands.

Reply from Alicia Perring, CLM at Beckenham Park Care Home - Avery Collection

Thank you very much for your review. We have shared the feedback with our staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Beckenham Park Care Home - Avery Collection - the most beautiful surroundings, great attention to detail, everyone is very friendly, staff are amazing. My friend is safe, secure and happy and that means the world.
Thank you!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mom came to stay here and was well looked after. The staff are excellent. The receptionist is amazing.

Reply from Jessica Kanji, Client Liaison Manager at Beckenham Park Care Home - Avery Collection

Thank you very much for your review. We have shared the feedback with our staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Beckenham Park Care Home is one of the most professional nursing homes I have ever encountered. The whole atmosphere is one of welcome from both the staff and the environment. Staff on the dementia unit are caring and patient, offering a high standard of care in a sometimes challenging unit.

Reply from Jessica Kanji, Client Liaison Manager at Beckenham Park Care Home - Avery Collection

Thank you very much for your kind words. Our team on our dementia community will be very happy to read this. We appreciate it.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Caring and committed staff. Beautiful surroundings. Great food and a constant series of activities. My mother is very well cared for. The receptionist was knowledgeable, welcoming and was very helpful during our transition.

Reply from Jessica Kanji, Client Liaison Manager at Beckenham Park Care Home - Avery Collection

We appreciate your review and are very happy to hear that you are happy with your mother's care. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant, would like to come back.

Reply from Jessica Kanji, Client Liaison Manager at Beckenham Park Care Home - Avery Collection

Thank you very much for your review. We appreciate the feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The care at Beckenham Park Care Home is excellent in every area of care. The one area I would mention which is unique to here is the staff. They are exceptional in the level of care they provide to every resident, treating everyone as an individual with respect, dignity and paying attention to their
individual needs. From the minute one walks in the door to be greeted by the receptionists, visitors are aware of the warmth of the place and high standards of cleanliness and care with great attention to detail.

Reply from Jessica Kanji, Client Liaison Manager at Beckenham Park Care Home - Avery Collection

Thank you very much for your kind words. The staff will be very grateful to read this. We appreciate it.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My 99-year-old father moved into Beckenham Park Care Home at the end of July 2023 and hasn't looked back. He is happy, settled and well cared for, and we can relax knowing that he is safe and his needs are met. He loves his accommodation and is learning to be looked after rather than fending for himself
and relying solely on his family. We have also been impressed with the number of activities on offer every week and seeing happy and positive staff members around the home.

Reply from Jessica Kanji, Client Liaison Manager at Beckenham Park Care Home - Avery Collection

Thank you very much for the lovely feedback. We are pleased your father is happy at Beckenham Park.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My aunt moved into the care home and was very reluctant to move from her home after forty-five years. However, the care, compassion, support and empathy that all the staff gave her was amazing.
As a family, we would like to thank all the staff for the care they gave on a day-to-day basis. Thank you
everyone.

Reply from Jessica Kanji, Client Liaison Manager at Beckenham Park Care Home - Avery Collection

We appreciate your kind words. Thank you very much and it was a pleasure for us to care for your aunt.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Nothing seems too much trouble for anybody. Staff always courteous and know residents by name.

Reply from Jessica Kanji, Client Liaison Manager at Beckenham Park Care Home - Avery Collection

Thank you very much for the lovely review. We will share it with our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Our overall experience of Avery is excellent. My one criticism/disappointment was the lack of food back from a fairly recent diagnosis my mother received. I do think this could be improved.

Reply from Jessica Kanji, Client Liaison Manager at Beckenham Park Care Home - Avery Collection

Thank you for the feedback. Much appreciated. We would be more than delighted to discuss any concerns with you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Overall, my experience of the care home is very favourable. The staff, on which the standard is established, are generally excellent. They are very helpful, considerate, patient and understanding of residents' problems. It is very interesting that, as a respite or temporary resident, one finds a high
level and acclaim from the permanent residents - it says a lot for the standard of the staff.

Reply from Jessica Kanji, Client Liaison Manager at Beckenham Park Care Home - Avery Collection

Thank you very much for your feedback. We appreciate it.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My father has enjoyed excellent care at Beckenham Park. The staff are all wonderful, from the nurses and carers to the hospitality and domestic teams and activities. Very grateful that he can be cared for somewhere where I know he is so well looked after.

Reply from Jessica Kanji, Client Liaison Manager at Beckenham Park Care Home - Avery Collection

Thank you very much for your review. We appreciate it and will pass on the kind words to the entire team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I visit my good friend at least twice a week at Beckenham Park Care Home. The receptionist is always very welcoming and helpful. All staff are amazing, I enjoy seeing all residents participating in the daily activities.

Reply from Jessica Kanji, Client Liaison Manager at Beckenham Park Care Home - Avery Collection

Thank you very much for your review. We always try to ensure a varied activities program for the residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My father went into respite care in July whilst we went on holiday. When we returned to collect him and take him home he was reluctant to leave the home. He had had a lowly 'holiday ' and had made some new friends. On returning home he was lonely and missed all the activities and stimulus the home provided.
He was happy to return as a permanent resident and we as a family are pleased he is in safe hands and enjoying life with new friends and we can call in whenever we wish.

Reply from Laura Nightinggale, Client Liaison Manager at Beckenham Park Care Home - Avery Collection

Thank you for your kind review we are delighted to have your father back and glad he enjoys it so much here.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My dad has just moved in and is loving living in the home. He loves the meals and all the social activities, especially the Bridge Club.

Reply from Laura Nightinggale, Client Liaison Manager at Beckenham Park Care Home - Avery Collection

Thank you for your five-star review, we are delighted that your dad is enjoying the activities in the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Comfortable room and pleasant surroundings, staff friendly and helpful. Efforts made to keep stay interesting e.g concerts laid on and activities organised.

Reply from Laura Nightinggale, Client Liaison Manager at Beckenham Park Care Home - Avery Collection

Thank you for taking the time to write a review we are happy to read you are happy with the home and the activities.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Signature has been very good since we first started dealing with them. My mum is now in the home, and they have been excellent. Mum had an unsettled start, but they settled her as soon as possible. The staff have been very good.

Reply from Laura Nightingale, Client Liason Manager at Beckenham Park Care Home - Avery Collection

Thank you for your review. We are pleased Mum has settled in now, and you have been happy with the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.803)

Overview of Review Score

The Review Score of 9.8 (9.803) out of 10 for Beckenham Park Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.803 for Beckenham Park Care Home - Avery Collection is calculated as follows: ( (204 Excellents x 5) + (41 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 249 Ratings = 4.803

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Beckenham Park Care Home - Avery Collection is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 registered maximum number of service users is 20, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Jul 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (4)

Maggie

Maggie Middleton

Job Title: General Manager

Joined: 2019

I joined care homes and social care in April 2018 as General manager for the very successful Parklands Manor in Chertsey. Prior to that I had extensive senior management experience as a nurse and director in the NHS and private healthcare. I have found the move to Social care hugely rewarding in being able to focus on not only providing the highest quality care and physical security for our residents but also ensuring that we focus on mental and psychological wellbeing to maximise independence encouraging ‘living well in later life’
I have an MBA from Brighton University, and I have maintained my registered nursing qualification specialising in Trauma, Orthopedics and Ophthalmology. I also undertake CQC inspections up to three times per year as a specialist advisor for the CQC.
I am opened this new care home in October 2021 and have built a team that can offer a real sense of community and independent living and embedded within the Beckenham neighbourhood


Jessica

Jessica Kanji

Job Title: Client Liaison Manager

Joined: 2023

Jessica joins Beckenham Park Care with experience in another luxury care provider and 10 years of experience in 5-star and luxury hotels in London.


Sophie

Sophie Smith

Job Title: Residential Care Manager

Joined: 2021

I have worked for Signature since 2014 and love the ethos that Signature bring in supporting residents to live as independently as they wish while having excellent care on hand should they need it. I ensure that residents needs are met by co-ordinating the care team. I work closely alongside my colleagues to ensure we are delivering the best care for each resident.


I have a level 5 Diploma in leadership for Health and Social Care and over 15 year’s experience in social care. I have a real passion for elderly care and ensuring their needs are met in a holistic way. I love working with the residents and building a team to deliver the best person centred care. My role ranges from meeting and assessing new residents, communicating with relatives and external professionals to ensuring the team are well informed and trained in areas needed. You will always see me with a smile on my face, I am always happy to help.


George

George Goodson

Job Title: Maintenance Manager

Joined: 2021

I started my working career with a five year apprenticeship as an electrician working just off Parliament Square, central London, I then went to work as a machine engineer for Granada and subsequently went into gaming industry for over 21 years finishing in 2008 as a General Manager.


In 2008, I moved into care and have worked for a range of companies including small charities to the most luxurious of care homes where I worked as Maintenance Manager and Maintenance Engineer.


I have previously worked for Signature and knowing Signature’s ethos on training and innovation I was very keen to rejoin when the opportunity arose to assist in opening Signature at Beckenham, my first new-build Signature care home.


Since joining I have not been let down, my colleagues have all been very welcoming not just at Beckenham but at the other Signature care homes I have visited as well as all of the support staff visiting and supporting us here in Beckenham.


Having viewed the new home in the process of being constructed you can clearly see the difference between Signature and any other care home provider, from air conditioning in every room and vast amounts of space and great attention to detail it’s hard to think of anything that could be better, there are even large staff areas and staffrooms.


It’s great to be with a company that does really care about everyone.


Frequently Asked Questions about Beckenham Park Care Home - Avery Collection

What types of Care is Beckenham Park Care Home - Avery Collection registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Beckenham Park Care Home - Avery Collection provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does Beckenham Park Care Home - Avery Collection have?

There are 100 Single Rooms.

What are the Facilities & Services at Beckenham Park Care Home - Avery Collection?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Beckenham Park Care Home - Avery Collection to the centre of Beckenham?

0.9 mile(s) as the crow flies, distance by road may be significantly further.