Barchester Snowdrop Place Care Home

Pavilion Road, Hedge End, Southampton SO30 2ZS

9.9 50 Reviews

Funding & Fees Guide for Barchester Snowdrop Place Care Home

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

Weekly Charges per Person

Self-Funded Residential Care from £1,500
Self-Funded Residential Dementia Care from £1,500

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

(these prices are only a guideline, please contact Barchester Snowdrop Place Care Home to find out the exact price for your requirements)

Facilities

Bar/Café

Close to Local shops

Gardens

Lift

Minibus or other transport

Near Public Transport

Own Furniture if required

Residents Internet Access

Residents Kitchenette

Smoking not permitted

Television point in own room

Wheelchair Access

Order by:

Review from L W (Daughter of Resident) published on 11 September 2023
Submitted via Website • Report

Overall Experience

Mum first came to Barchester Snowdrop Place Care Home for respite care in 2021 but after six weeks decided she wanted to stay. She has become more mobile and certainly enjoys listening to the entertainers/singers who come to the care home. The staff employed to organise activities work hard to encourage

all residents to join in. Mum's favourite has to be the weekly bingo session (as long as she wins). The recent summer BBQ was a big success and as usual, the food provided from the kitchens was delicious. Visitors are made welcome and there are always coffee and biscuits available. To top it all, Mum was taken along with others to the cricket ground to watch a match in August. This was a pastime that she frequently enjoyed over the years.

Reply from Fiona Kinsman, Home Services Advisor at Barchester Snowdrop Place Care Home

Thank you for your review and how lovely to hear Mum is enjoying every aspect of being a member of our Snowdrop family and celebrating life with us.

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Review from Christine B (Resident) published on 8 September 2023
Submitted via Website • Report

Overall Experience

Mum has really thrived over the last 4 weeks and aside from the usual activities the highlights were the Hawaii themed barbecue for residents and families and the day long outing to watch Hampshire beat Leicestershire at cricket.
The manager and staff really produced a maximum effort and Mum, not famous

for giving praise, was highly delighted. When Mum is happy I am very happy.

Reply from Fiona Kinsman, Home Services Advisor at Barchester Snowdrop Place Care Home

Thank you for your kind words and review.
We are pleased your mum has settled and is happy here. "When are residents are happy, we are happy."

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Review from Glenis M (Daughter of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience

Mum has been at Snowdrop Place Care Home for approx 18 months, during this time my sister and I have got to know the staff and we cannot fault a single member. From the wonderful reception team to the amazing care team, we can't thank them enough. Nothing is too much trouble to keep Mum safe, comfortable

and happy and she is treated with dignity and gentle kindness at all times. The housekeeping staff are lovely and keep the premises immaculate, we also think the chefs are amazing too, preparing a lovely selection of freshly cooked food.

Reply from Janine Glanville, HSA at Barchester Snowdrop Place Care Home

Thank you so much for your kind review. It is a pleasure for us to care for such lovely residents.

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Review from Sharon B (Friend of Resident) published on 2 May 2023
Submitted via Postal Card • Report

Overall Experience

Very clean and friendly environment.

Reply from Janine Glanville, HSA at Barchester Snowdrop Place Care Home

Thank you for your 5* review. We take great pride in the care home and its residents.

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Review from Claire M (Friend of Resident) published on 1 May 2023
Submitted via Postal Card • Report

Overall Experience

Always greeted by a smiling face at reception. My friend tells me she gets on well with everyone. In my experience, while visiting I have felt nothing is too much trouble. It's like a 5* hotel with added care. Well done to all, keep up the good work.

Reply from Janine Glanville, HSA at Barchester Snowdrop Place Care Home

Thank you for your review. Everything always seems better when you smile.

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Review from P K (Son-in-law of Resident) published on 1 May 2023
Submitted via Postal Card • Report

Overall Experience

Always a warm and friendly welcome and excellent staff.

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Review from Lesley D (Daughter of Resident) published on 3 April 2023
Submitted via Website • Report

Overall Experience

All the staff from carers, housekeeping, kitchen staff and management are all excellent, nothing is too much trouble always have time for a chat with us as a family or my mum who is a resident. They take fantastic care of her and she is really happy at Snowdrops.

Reply from Janine Glanville, HSA at Barchester Snowdrop Place Care Home

Thank you, It's always lovely when we get a 5* review. It is our pleasure to look after such lovely people.

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Review from P B (Son of Resident) published on 24 March 2023
Submitted via Postal Card • Report

Overall Experience

Have always bent over backwards to accommodate my mother who has been difficult all her life, sadly now even worse with dementia. The good news is we always have a laugh with staff no matter how bad the day has been. Thank you all for being so kind to her.

Reply from Janine Glanville, HSA at Barchester Snowdrop Place Care Home

Thank you for your lovely review. Laughing is always the best medicine.

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Review from Heather D (Wife of Resident) published on 23 February 2023
Submitted via Website • Report

Overall Experience

All the staff at Barchester Snowdrops Place Care Home are always very helpful, cheerful and caring. Nothing is ever too much trouble for them and always a smile on their faces.
Barchester Snowdrop is beautifully furnished and very clean.

Reply from Janine Glanville, HSA at Barchester Snowdrop Place Care Home

Thank you Heather for taking the time to write a review.
We take great pride in our care home and all the lovely residents we have.

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Review from G M (Son of Resident) published on 13 February 2023
Submitted via Website • Report

Overall Experience

The staff genuinely care about the residents. The quality of care is excellent and the facilities are just what my mother needs.
Thank You all for your high levels of professionalism and dedication to the residents.

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Review from C L (Respite Resident) published on 30 January 2023
Submitted via Postal Card • Report

Overall Experience

From the moment I first entered Snowdrop Place, I was treated with respect, kindness and consideration. The food was always fresh, well-cooked, tasty and well-presented, one small comment would be not enough green veg broccoli, cabbage etc. I was happy and felt safe for the seven weeks I resided there.

I have the greatest respect for all the staff and the work they do.

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Review from R C (Daughter of Resident) published on 29 December 2022
Submitted via Website • Report

Overall Experience

My family and my father had a bad experience regarding previous time spent in another care home so we were all hesitant when having to explore options for my father whilst my mother had an operation. However, we need not have worried from the moment I visited this wonderful care home until the moment

we left we, as a family, were treated with the utmost care and respect. We could rest knowing that our father was well cared for and that time was spent with him to ensure that all of his needs were met both physically and emotionally. The staff are all amazing and we could see how they cared and are passionate in their work. The manager met with my mother and me prior to dad coming in and recommend us sending some photos so that they could make a book to help support the transition from home to the setting. We did this and the impact that this had was amazing. We would not hesitate to recommend it and will be back for further support.

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Review from Valerie O (Daughter of Resident) published on 22 December 2022
Submitted via Website • Report

Overall Experience

I have been pleased with the standard of care received by my mum since she's been a resident.
Sure there were a few teething problems to be expected.
Mum is content there and I have comfort in knowing shes warm, fed and looked after
The staff are all very friendly when I go in and often stop for

a little chat.

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Review from B K (Respite Resident) published on 10 October 2022
Submitted via Postal Card • Report

Overall Experience

First experience of life in a care home was positive. At all times I felt safe.
The staff were welcoming and friendly. Nothing was too much trouble and although at times they seemed short staffed this did not alter the service provided. The food was varied, imaginative and well presented.
My room

was comfortable and spotlessly clean, no one entered without knocking the door. Activities have encouraged me to resume knitting and learning to crochet. You get what you pay for and award is five stars.

Reply from Jessica Wooldridge, HSA at Barchester Snowdrop Place Care Home

Thank you so much for your review and kind words. Our team here at Snowdrop Place continually strive to ensure life for our residents is person-centred, interactive and enjoyable. We do hope to see you again soon.

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Review from M W (Respite Resident) assisted by family/friend published on 6 September 2022
Submitted via Postal Card • Report

Overall Experience

I stayed at Snowdrop Place for 2 weeks of respite care. My initial impressions were that the home was offering a five-star facility including a five-star menu to match. However, the food offered at mealtimes sometimes failed to match this. Although I was able to choose my room I was not informed that

scaffolding was to be erected outside. I was not able to use the sink properly due to a faulty sink plug, not rectified during my stay. The staff who cared for me were very kind, caring and helpful but working under extreme pressure.

Reply from Jessica Wooldridge, HSA at Barchester Snowdrop Place Care Home

Thank you so much for your review, we are pleased to say we have since employed a new head chef to ensure our food and dining experience is far improved. The essential scaffolding works have been completed and our home outside is looking really lovely.

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Review from C K (Daughter of Resident) published on 19 January 2022
Submitted via Postal Card • Report

Overall Experience

Mum came to live here after numerous falls at home. It's been a huge relief to the family to see mum getting the care and support she needs 24hours a day. The level and quality of the services she receives are excellent. We have no complaints and mum enjoys all her meals here. Her laundry is always

promptly returned very neatly pressed and put away. Her carers have been lovely. Expensive, but we all have peace of mind.

Reply from Megan Best, Home services advisor at Barchester Snowdrop Place Care Home

Thank you very much for taking the time to write this review. We really appreciate your feedback and are so pleased that you are happy with mum's care and most importantly that she is happy too.

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Review from L C (Daughter of Resident) published on 18 January 2022
Submitted via Postal Card • Report

Overall Experience

After my dad had a fall and was hospitalised for a few months, the decision was made to put dad into a care home. We looked at a few homes in the area but once we found Snowdrop we knew it was the one. Snowdrop is always clean and the staff are cheerful and helpful, not only to residents but relatives

as well. The staff have improved dads physical and mental health we can relax at home knowing dad is in very good hands. Communication whether by phone or email is great and staff are quick to advise and help.

Reply from Megan Best, Home services advisor at Barchester Snowdrop Place Care Home

Thank you so much for taking the time to write this review. We are so glad that you are pleased with the care dad is receiving. We really appreciate your kind comments.

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Review from Susan C (Daughter of Resident) published on 23 December 2021
Submitted via Website • Report

Overall Experience

My Mother spent one week at Snowdrop for respite while my husband and I were on holiday. She had a very good time at the Care Home. The care she had was extremely good. It is like being in a first-class hotel. The staff were always very kind, helpful and attentive. Mum went in fearing care homes but

is seriously considering moving to Snowdrop in the New Year. It is absolutely beautiful and the sort of place you could live very happily. My mother was also very impressed with the food.

Reply from Megan Best, Home services advisor at Barchester Snowdrop Place Care Home

Thank you so much for taking the time to write this review. We are so pleased mum had a good time with us and we would be delighted for her to return in the New Year if she wishes. Thank you again. Megan.

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Review from Sally B (Daughter-in-law of Resident) published on 3 November 2021
Submitted via Website • Report

Overall Experience

My mum-in-law stayed at Snowdrop Place for about a month after a hospital stay until she was able to return home. The care she received was outstanding. All staff were friendly, caring and attentive; my mum in law has dementia and they were excellent at noticing her distress and agitation and helping

to reassure her when needed. They were also helpful in liaising with my mum-in-laws care team at home so that the transition back home was easy.
In addition, the home itself is beautifully decorated, the rooms are lovely, spacious and nicely furnished and the food looks amazing. My mum-in-law had a very comfortable stay I would highly recommend Snowdrop Place.

Reply from Megan Best, Home services advisor at Barchester Snowdrop Place Care Home

Thank you so much for taking the time to complete this review. We really appreciate your kind words and most importantly we are so happy that your mum-in-law enjoyed her stay! Thanks again, Take Care.

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Review from Anne M (Respite Resident) published on 20 October 2021
Submitted via Website • Report

Overall Experience

My husband has Alzheimer's and my sons decided that I needed a break. I was worried at first and I wondered how he would react without me. He follows me about constantly and feels reassured when he knows I am there. He arrived unaware that he would be staying there without me (he doesn't remember when

he is told things) so I just had to hope that he would settle once I had gone. He was looked after from the very start and I was able to leave feeling relieved although a little apprehensive. I needn't have worried, he was well cared for throughout his stay, he was happy and content and seemed to relish the opportunity to talk to other people. I wouldn't hesitate in recommending Snowdrop Place as a safe and caring place to leave a loved one.

Reply from Megan Best, Home services advisor at Barchester Snowdrop Place Care Home

Thank you very much for taking the time to write your review, we really value your opinion. We are really pleased you were happy with your husbands stay and that he enjoyed himself. We hope to see you both again.

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Meet the Team (16)

Gemma Hicks

Job Title: Senior General Manager

Hi, my name is Gemma and I am the General Manager here at Snowdrop Place.

I have worked in the healthcare sector since 2015, in both public and independent services. As an experienced General Manager, I qualified as a registered Adult nurse in 2006 from the University of Southampton School of Nursing and Midwifery and then began my nursing career in the social care sector. My love for working with the elderly came like many, from looking after my grandmother in my teenage years.

I am extremely passionate about delivering exceptional, person-centred care to residents and ensuring high standards of support. Residents should have the opportunity to live their lives to the fullest. I enjoy working with residents, their loved ones and the staff team here at Snowdrop Place.

Nicola Stutchbury

Job Title: Deputy Manager

Joined: 2022

Hi, my name is Nicky and I am the Deputy Manager here at Snowdrop Place. I have a lot of experience working in this field, beginning in 2022 when I began as a part-time carer. I am passionate about my role within the home and team and I love interacting with the residents daily. It brings me joy to make a difference in their lives and to give back to the community in any way that I can.

Outside of my work, I have a busy life as a parent of three teenagers. They keep me on my toes and make sure that I am always on the go.

I feel incredibly fortunate to be in my current position at Snowdrop Place. Every day is a new adventure, filled with opportunities to make a difference and to have a positive impact on the lives of others. I wouldn't trade this experience for anything in the world.

Gemma Moss

Job Title: Activities Coordinator

Joined: 2022

I have been working as a Health Care Assistant for the past 10 years. I have worked within the community and in a care home always helping out with Activities when possible. I have always had a passion for working with the elderly and love seeing them smile. I decided I wanted to progress my career within the care sector but in a different job role so I joined the team at Snowdrop Place as an Activities Coordinator. My aim is to give our residents a weekly programme full of activities and events to enjoy.

Carol Collins

Job Title: Head Housekeeper

Joined: 2021

Hi, my name is Carol and I am the Head Housekeeper at Snowdrop Place. I love working in the care industry and supporting our residents daily. I am really passionate about the work I do.
I am married with 3 daughters and I have 4 beautiful grandchildren. Outside of work, I love spending time with my family, we go for walks, bake and play games. We also love to laugh a lot!

Maria Morris

Job Title: Administrator

Joined: 2021

Hi, my name is Maria Morris and I am part of the Reception Admin team here at Snowdrop Place.

As someone who has recently been promoted to the role of administrator, I am committed to providing the best possible support to both our staff and residents. I am excited to take on this new challenge and eager to learn new skills that will enable me to better serve our community.

As part of my role, I will be available to assist you with any enquiries you may have, whether it be about our services or any other questions you may have. I believe that listening to your feedback and concerns is paramount to my success in this role, and I am committed to providing you with the support you need.

So if you have any questions or simply want to say hello, please don't hesitate to stop by and introduce yourself. I look forward to meeting you!

I have previously worked in Retail Management, Schools and in the Admin Office for a small business.

Outside of work, I love to cook much to the delight of my family and friends, we also enjoy travelling and experiencing different foods, it also gives me a chance to practice my Spanish.

Darren Richards

Job Title: Head of Maintenance

Joined: 2024

Hi, I am Darren Richards, Head of Maintenance at Snowdrop Place.

It's great to be part of the home, day to day with residents and use the skills I have from previous roles. Having a background within the Care sector for nearly 8 years, most recently heading up a maintenance team.

In my spare time, I enjoy activities, including the gym and I also swim frequently with a local team. If time allows, I enjoy Gaming, outdoor grilling and spending time with my Wife and cats.

Liz Barber

Job Title: Admin Assistant/Receptionist

Joined: 2022

Hello, it's a pleasure to introduce myself to you. My name is Liz, and I work as the admin assistant and receptionist at Snowdrop Place - As the first point of contact, I take pride in welcoming you with a big smile, a warm greeting and the offer of a hot drink and slice of delicious cake. I'm always ready to assist you with any queries you might have and guide you throughout your visit to ensure that you have a memorable experience.

Rutendo Jambo

Job Title: Senior Carer

Joined: 2021

Hi, my name is Rutendo Jambo. I am a BSc (Hons) Health and Social Care graduate. I also attained from Kingston College a Foundation Diploma in Nursing. I have many years of experience working in healthcare. After completing my studies I moved back to my home country Zimbabwe where I worked as a Pyscho-Social Support Worker at an NGO supporting children with cancer. I love my job and delight in working with residents to help them make the most of every day

Liliana Toderasc

Job Title: Senior Carer

Joined: 2024

Hello, My name is Liliana and I am a Senior Carer here at Snowdrop Place Care Home. I have been working in the care industry for many years and working with Barchester in this beautiful home is a real highlight for me.

Supporting our residents and their loved ones is at the front of all I do on a daily basis and I hope that my input in their care brings them as much joy as it does me.

Candice Lewis

Job Title: Care Community Lead

Joined: 2023

Hello, My name is Candice and I am part of the Care Community lead team here at Snowdrop Place. I have been working at Barchester for over a year now and supporting our residents is the most rewarding thing I do.

I joined Snowdrop Place from another Barchester home and the team here has been so warm and welcoming. The home is beautiful and supporting our residents and their loved ones in this environment is a joy.

Rachel Marriott

Job Title: Senior Carer

Joined: 2022

Hello, I'm Rachel, and I feel incredibly grateful to be working as Part of the team at Snowdrop Place. As a part of the activities team, I take immense pride in contributing to the life enrichment and day to day routine for our residents. Being able to spend quality time with them, participate in events that they cherish, and encourage their involvement in activities that they love brings me an immense sense of joy and fulfilment.

When I'm not at work, I love to indulge in two of my favourite hobbies - reading and taking my furry friends for long walks. Matilda, my adorable basset, and my rescue dog Massie, are my constant companions. They keep me active and entertained!

Joshua Cross

Job Title: Senior Carer

Joined: 2023

Meet Joshua, a compassionate and skilled member of the Snowdrop Place team. With his background in healthcare, Joshua brings a wealth of knowledge and experience to his role. He was thrilled to be given the opportunity to work at Snowdrop Place and is passionate about utilising his skills to make a positive difference in the lives of residents. Joshua is grateful for the chance to take his career to the next level and always leaves work with a smile, knowing he has made a difference in the lives of the lovely residents he helps care for.

Ashley Varocky

Job Title: Carer & Dementia Champion

Joined: 2022

Hi, my name is Ashley and I feel extremely proud to be a part of the Snowdrop team.

I started my journey with Barchester Healthcare as a carer through their sponsorship programme. My role included providing compassionate care to patients and ensuring their daily needs were met with utmost care and attention.

As time went by, I was given the opportunity to develop my skills and progress professionally.

I was also given a chance to become a dementia champion. This role is special to me as it allows me to use my knowledge and experience to support patients with dementia and their families. I strive every day to make a positive impact in their lives and help them to live with dignity and respect.

I am grateful for the opportunities that Barchester Healthcare has given me, and I am proud to be a part of the Snowdrop team.

Sophie James

Job Title: Carer

Joined: 2022

Sophie is a dedicated carer at Snowdrop Place, she finds her job rewarding and fulfilling. Every day brings new experiences and challenges, making it an ideal profession.

As a people person, she cherishes the opportunity to interact with the residents and their families, providing them with compassionate care and support. When she is not at work, she spends her time with her three young children and indulges in the company of her beloved cats, which are her favourite animals.

Ester Sanu

Job Title: Carer

Joined: 2023

Hello, I am Ester, a dedicated carer at Snowdrop Place. I am passionate about providing compassionate support, I strive to create a positive and nurturing environment for the residents I care for.

I have committed myself to making a difference in people's lives, I bring empathy and kindness to every interaction I have at Snowdrop Place.

Laura Elgar

Job Title: Home Services Advisor

Joined: 2024

I'm Laura, a Home Services Advisor at Snowdrop Place. My role includes working alongside the home’s knowledgeable management team to support potential residents and their loved ones when considering care in our wonderful home.

I’m on hand to meet and chat with you, answer all your questions and support you through your decision to seek the perfect home, that offers person-centred care, companionship, well-being and life-enriching experiences whilst enabling the protection of independence and individuality. We really aim to make your journey as easy, stress-free and comfortable as possible as a team.

My career has spanned various sectors, all based around customers, care and people. With a family, I also enjoy making the most of life. I really enjoy the opportunity to be part of our home, where we take pride in offering safe, warm and compassionate care in a luxurious setting where residents really thrive and enjoy their lives.

Barchester Snowdrop Place Care Home

Care Provided by Barchester Snowdrop Place Care Home

Good to Know

Funding & Fees Guide for Barchester Snowdrop Place Care Home

Facilities