Fosse Way View Care Home

18 Grantham Road, Bingham, Nottingham NG13 8BW
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9.7 60 Reviews
  • Fosse Way View Care Home, Nottingham
Fosse Way View is a state of the art, luxury care home located in the Nottinghamshire market town of Bingham, delivering personalised care packages for elderly people who would benefit from supportive residential care. Fosse Way View is able to meet individuals’ wide-ranging, changing needs and a home for life.

Beautifully designed into 4 independent communities, Fosse Way View benefits from additional hotel services and facilities on the ground floor so that members from each community can meet up to socialise, enjoy leisure and wellbeing sessions, watch a movie or be pampered with a new hairdo or beauty treatment.

All bedrooms are uncommonly large, beautifully decorated and furnished to the highest standard, every bedroom has its own fully en-suite bathroom with a full wet-room facility; for Residents who prefer a bath, there are a number of beautifully appointed spa bathrooms where they can luxuriate in a bath full of bubbles with the aromas of essential oils creating a relaxing experience. On the ground floor, there is a small number of patio bedrooms, ideal for the avid gardener, sun worshipper or those who like to keep an eye on what’s going on!

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Care Provided by Fosse Way View Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned

Good to Know

  • Person in charge
  • Liz Wood (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (70)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Television point in own room
  • Wheelchair Access

Fosse Way View Care Home Reviews (60)

Total of 60, showing 21-40
9.7

Fosse Way View Care Home has a Review Score of 9.7 (9.696) out of 10, based on 29 reviews in the last 2 years. Over all time Fosse Way View Care Home has 60 reviews.

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Review from June V (Daughter of Resident) published on 25 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always find the staff very helpful when needed, even when they are busy (which is always).
Mum is hard to please regarding the food and eats very little but is happy and on a soft food diet, which was recommended by staff, and varied. They all try their hardest to encourage her to try everything given
to her, even if she has chosen incorrectly off the menu.

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Review from Anne J (Respite Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have recommended the home to friend and they have visited and seen for themselves. I have one old friend who has no family and is greatly relieved that the home exists when he needs help in the future.

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Review from Helen B (Friend of Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I regularly visit my elderly neighbour who has been in Fosse Way View Care Home since March. Always get a warm and friendly welcome from all the staff. Wide variety of activities for the residents to take part in if they wish to. Always clean and tidy. Would highly recommend and would be happy to use
the facilities for my own family if and when required.

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Review from Susan B (Daughter of Resident) published on 12 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came for respite for 2 weeks in September while I was away on holiday. She settled in really well and made friends with the residents.
The carers were all amazing and really attentive to all residents.
Management are brilliant, helpful, and really supportive as it is hard to leave a loved
one in a care home.
My mum joined in activities that were put on by the staff.
After 2 weeks I went to collect my mum and she wanted to stay and she stayed for another 2 weeks.
She wants to go back and visit her friends so I will take her for lunch in a few weeks.
I think it is lovely that you can go for lunch sometimes and go along to events that happen at the home as it gives the potential resident a chance to adapt before they go into the home.
This is a lovely, well organised, and friendly care home and would definitely recommend this to anyone who is looking for a home for their loved ones.

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Review from Alan C (Resident) published on 12 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I enjoy living at Fosse Way View Care Home because my room is comfortable and well-equipped for my needs with en-suite facilities. The staff are very caring and look after all my needs. There are a range of activities. The food is good on the whole, with choices for each meal.

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Review from D S (Resident) published on 23 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very good home with comfortable accommodation. Staff are very friendly and professional. Generally very pleasant surroundings. Good spaces to hunker down and read books.

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Review from Victoria D (Daughter of Resident) published on 18 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A welcoming and caring environment for both residents as well as friends and family. Beautiful facilities throughout and the rooms are furnished to a high standard.

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Review from C H (Daughter of Resident) published on 29 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has used the home for 2 - 3 months. The most important aspect of care is a relationship with staff. They have all given my mother the respect and dignity which she hoped for and attended to her when called to do so. Excellent respect for aspects of personal care to how she likes her cup of tea.
She feels really at home and has settled in well. Good to be able to bring in own items eg. a reclining chair. Ideally, it would be nice to have a storage room allowing eg. boxes to store winter/summer clothes etc that can be changed over.

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Review from A G (Wife of Resident) published on 11 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole experience from first enquiry to my husband staying for a week’s respite was excellent. It was the first time we had done this so quite traumatic. But everyone made things very bearable. The standard of care shown to my husband was friendly and professional at all times. They really tried
hard to make him feel at home and comfortable. We will definitely use Fosse Way View Care Home again and can recommend it to others without hesitation.

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Review from Helen W (Daughter of Resident) published on 23 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad spent ten days with the wonderful staff at Fosse Way, happy, comfortable and cared for. Lots of activities if you wanted to participate and equally nice quiet spaces to spend some time reading.

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Review from J F (Resident) assisted by family/friend published on 14 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are really helpful - some are better than others. The room is fine and the shower facilities are really good. I feel safe here and if I ring my buzzer someone comes straight away. I enjoyed the pancake afternoon.

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Review from C G (Daughter of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our overall experience of my father's care at Fosseway View has been very good during the last month. He has needed two trips to hospital - first for a fall and then for a chest infection. Both happened at night and I was only contracted by the night staff once the paramedics had arrived - early notification
would have been better. The care and attention he is receiving have been excellent.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Fosse Way View Care Home

Thank you for your lovely feedback. We are pleased to learn you are so happy with the care your father receives. We have taken on board you prefer to be notified earlier when emergencies occur and we have shared your preference with the care team.


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Review from Richard G (Resident) published on 3 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a few months in the hospital, I entered Fosse Way View Care Home three months ago. The accommodation is very good, clean and well decorated. The staff are excellent, from cleaners, care staff and office staff, willing to assist in all areas. The food is first-class, with a choice of all meals
offered. All the food is served with your health considered.

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Review from J W (Daughter of Resident) published on 16 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Fosse Way View create a warm and welcoming atmosphere. A sustained core of carers have always been there since my mum arrived in August 2021. Some of these have cared for and got to know my mum very well and I always see Mum being treated with kindness, patience, affection and a sense of
humour.
The manager is very caring and approachable and it is easy to pop in and speak to her. Her deputy is also very supportive.
The staff have always celebrated residents Birthdays with the other residents and they go out of their way to mark other special/national occasions. The new buildings have been very thoughtfully appointed both inside and out. The party for Fosse Way View's first Birthday was so well organised by staff and made full use of the lovely garden.
I do hope that Fosse Way View succeeds in recruiting a long-term activities officer as it's very important to the well-being of the residents - especially those suffering from dementia. Meanwhile, I appreciate that other staff have been creating an activities timetable in recent times which is much appreciated.

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Review from Christine P (Resident) published on 30 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can highly recommend this care home. The staff are very caring. My experience is that they are very caring and nothing is too much trouble for them. After leaving my home I was very worried that I wouldn't settle in this care home but I've been made very welcome and the care I'm getting is excellent.

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Review from Brenda S (Resident) published on 30 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel this service is wonderful. I have made lots of friends.

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Review from Katharyn P (Respite Resident) published on 8 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I booked in for one week's respite care. My room was opposite the dining room and very noisy throughout the day and night. I had to get up two nights to ask the staff to close the dining room door. The one thing I and my friends and family found unbearable was the constant loud noise of bleeping buzzers.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Fosse Way View Care Home

Dear Katherine
Thank you for sharing your experience following your stay with us.
We are really sorry you experienced noise from the dining room and from the nurse call system. We have discussed with the team about the importance of keeping the noise levels to a minimum during the night. We have contacted the manufacturer of the nurse call system and they are currently exploring different ways in which our team are alerted of the nurse call being used by the people we are looking after. We will contact you to update you with the solution found in case you would like to consider another stay with us.
Once again, thank you for letting us know about your complaint, as this has helped us to make improvements. Please accept my sincere apologies for the discomfort caused.
Kind regards,
Liz Wood
Home Manager


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Review from Vanessa B (Daughter of Resident) published on 10 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had a three week respite stay. The warm and friendly atmosphere at Fosse Way View is evident from the moment you arrive. The staff are caring and professional. There is clearly good leadership from the management and a very positive team ethos. Everyone welcomed mum with a smile, nothing seemed
to be too much trouble and everyone was keen to make sure that mum felt happy and comfortable from the outset. They were all very mindful of her personal needs and preferences, and there was no pressure for her to mingle or join in if she preferred not to. The accommodation is first class. The home is beautifully appointed throughout with spacious en-suite rooms. I understand that the catering is of a high standard - Mum described the meals as absolutely delicious. We felt confident that mum would be well looked after - and she was. Although not quite ready to make a permanent move, she is looking forward to staying again for another respite break.

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Review from Caroline H (Daughter-in-law of Resident) published on 27 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fosse Way View Care Home is an exceptional care facility. After looking at several in the area we were very happy to let my mother-in-law stay here, initially for respite. All the staff are friendly with genuine care in their hearts. The rooms are exceptional, modern, clean and well maintained. The
care is so outstanding that after three weeks back in her own home my mother-in-law decided to move in permanently - must be good!

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Review from A B (Daughter of Resident) published on 26 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father and I are finding the staff, plus the whole experience of settling into the care home extremely reassuring. such a difficult time for families, staff are always happy to help.

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Current Review Score: 9.7 (9.696)

Overview of Review Score

The Review Score of 9.7 (9.696) out of 10 for Fosse Way View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.696 for Fosse Way View Care Home is calculated as follows: ( (262 Excellents x 5) + (63 Goods x 4) + (18 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 345 Ratings = 4.696

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fosse Way View Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

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Meet the Team (1)

Liz

Liz Wood

Job Title: Residence Manager

Introducing Liz Wood
Residence Manager


“For me, kind care is putting yourself in someone’s place and
treating them as you would wish to be treated.”


Having originally started as a Kitchen Assistant, Liz has gained more than 30 years of experience in providing care and support for elderly people to enrich their lives. She is a committed leader who is passionate about delivering the highest standards of care and quality of life for Residents.


After being with HC-One for a number of years, most recently managing Beauvale Care Home just down the road, Liz shares the company’s vision in aiming to provide the kindest care for each and every Resident. She uses her extensive knowledge to motivate her team to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and church groups and is always keen to include the local community in life at Fosse Way View.


When asked what she enjoys most about her role, Liz remarked:


“It means everything to me to see our Residents happy and well cared for.”


Outside of work, Liz enjoys travelling abroad, eating out and dog walks.


If you would like to find out more information about Fosse Way View, Liz has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.