Fosse Way View Care Home has a Review Score of 9.7 (9.696) out of 10, based on 29 reviews in the last 2 years. Over all time Fosse Way View Care Home has 60 reviews.
Review from Betty N (Resident) published on 20 September 2022
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Review from Lesley L (Daughter of Resident) published on 7 September 2022
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Review from Yvonne G (Daughter of Resident) published on 1 July 2022
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Review from L M (Friend of Resident) published on 22 June 2022
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Review from G M (Daughter of Resident) published on 10 June 2022
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Review from J M (Daughter of Resident) published on 4 May 2022
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Review from B W (Resident) published on 4 May 2022
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Review from S S (Wife of Resident) published on 4 May 2022
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Review from T L (Resident) published on 3 May 2022
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Review from D M (Son of Resident) published on 29 March 2022
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Review from M O (Friend of Resident) published on 17 March 2022
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Review from S A (Granddaughter of Resident) published on 18 February 2022
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Review from Patrick H (Grandson of Resident) published on 8 December 2021
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Review from Claire R (Daughter of Resident) published on 7 December 2021
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Review from G B (Daughter of Resident) published on 2 December 2021
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Review from P M (Son of Resident) published on 9 November 2021
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Review from Lynne C (Daughter of Resident) published on 10 August 2021
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Review from Judy B (Daughter-in-law of Resident) published on 2 August 2021
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Review from Lynda P (Daughter of Resident) published on 2 August 2021
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Review from Andrew H (Son of Resident) published on 21 July 2021
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The Review Score of 9.7 (9.696) out of 10 for Fosse Way View Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.696 for Fosse Way View Care Home is calculated as follows: ( (262 Excellents x 5) + (63 Goods x 4) + (18 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 345 Ratings = 4.696
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Fosse Way View Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Aug 2022
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Job Title: Residence Manager
Introducing Liz Wood
Residence Manager
“For me, kind care is putting yourself in someone’s place and
treating them as you would wish to be treated.”
Having originally started as a Kitchen Assistant, Liz has gained more than 30 years of experience in providing care and support for elderly people to enrich their lives. She is a committed leader who is passionate about delivering the highest standards of care and quality of life for Residents.
After being with HC-One for a number of years, most recently managing Beauvale Care Home just down the road, Liz shares the company’s vision in aiming to provide the kindest care for each and every Resident. She uses her extensive knowledge to motivate her team to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby schools and church groups and is always keen to include the local community in life at Fosse Way View.
When asked what she enjoys most about her role, Liz remarked:
“It means everything to me to see our Residents happy and well cared for.”
Outside of work, Liz enjoys travelling abroad, eating out and dog walks.
If you would like to find out more information about Fosse Way View, Liz has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.