Sutton Rose Care Home

St Michaels Road, Boldmere, Sutton Coldfield B73 5SY
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9.8 53 Reviews
  • Sutton Rose Care Home, Sutton Coldfield
Sutton Rose Care Home is a luxury care home complete with state-of-the-art facilities to ensure that each resident is comfortable.

The home has been designed with careful attention to detail and provides a buzzing and varied activities hub where residents can live their lives to the full.

The home features a specialist dementia care area, day care facilities, a well-equipped gym, a cinema and a wellness suite.

Sutton Rose offers residential care, nursing care, dementia care, as well as respite care.

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Care Provided by Sutton Rose Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 85 Service Users
  • Privately Owned
  • Care Offered
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Eva Recio-Dominquez (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (85)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (85)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Sutton Rose Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,450 – £1,500
    • Self-Funded Residential Dementia Care £1,450 – £1,500
    • Self-Funded Nursing Care £1,450 – £1,500
    • Self-Funded Nursing Dementia Care £1,450 – £1,500
    • RESPITE Self-Funded Residential Care £1,450 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £1,450 – £1,500
    • RESPITE Self-Funded Nursing Care £1,450 – £1,500
    • RESPITE Self-Funded Nursing Dementia Care £1,450 – £1,500

  • Nursing fees is the cost as quoted plus FNC. Sundry items such as hairdressing and beauty therapies, chiropody, dentistry, private prescriptions, dry cleaning, toiletries, etc, are not included in our weekly fee. Fees include all personal and nursing care, accommodation, food, drinks, snacks, laundry, bed linen & towels, in-house activities and utilities.
  • (these prices are only a guideline, please contact Sutton Rose Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Sutton Rose Care Home Reviews (53)

Total of 53, showing 1-20
9.8

Sutton Rose Care Home has a Review Score of 9.8 (9.762) out of 10, based on 37 reviews in the last 2 years. Over all time Sutton Rose Care Home has 53 reviews.

Overall Experience

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Date Published

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Review from Ian W (Son of Resident) published on 5 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful care home, spacious, clean and lovely staff. My mother came here for respite in November. We have been able to sleep at night knowing my mum is being well cared for.

Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care Home

Thank you for your lovely review of Sutton Rose. As a home, we are very pleased to know that you have peace of mind knowing that your mother is cared for. We will pass on your kind words to our Teams who will be pleased to know that they have been able to help support your mum and the family during this time.


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Review from J I (Daughter of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad came into Sutton Rose Care Home yesterday. Right from the moment we came in everyone was so lovely all coming to greet him before we even got to his room.
My dad's room is beautiful, so spacious, a big TV, en-suite and overlooking the garden.
The care is outstanding and dad is really enjoying
the food.
All the staff are continually being so friendly and caring.
Also from the moment we came for the initial enquiry and assessing Dad for his needs and all the lead up to Dad arriving, the staff have been wonderful.
My Dad felt instantly settled from the moment he arrived.
Thank you so much to all the staff.

Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care Home

Thank you so much for your wonderful review of Sutton Rose. It is our privilege to care for your dad and your kind words mean a lot to us. We are very happy that your experience has been so positive. As a team we all work towards not only helping our residents settle into the home but also to help support our families who are also going through this transition, as we always feel that our families are just as much part of the home as their loved one. I will pass on your review to our team who will be pleased to know that we have been able to make a difference.


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Review from Judy S (Respite Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A warm, caring ambiance from arrival to departure. A very friendly atmosphere right away. Consistently good, attentive carers with lovely manners combined with efficiency. Lots of assistance given in a respectful way to those who need it without the need to ask. Food is good and plentiful, attractively
presented. Rooms are cleaned daily without fail. The Sutton Rose Care Home is attractively furnished and decorated but it's the staff that make it really special.

Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care Home

Thank you so much for your very kind words and outstanding review, this really does mean so much to us all at Sutton Rose. I will be sure to share your kind words with all the teams. We know you pop into the Bistro quite often for a coffee, please be sure to call in to say Hello.


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Review from Ed H (Son of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved to Sutton Rose in April 2022 following a stroke. He lived there until he passed away in early December 2024.
I viewed three other homes as well as Sutton Rose. None of the others could compare in terms of the size of the ensuite rooms, the communal areas, and the overall environment
at Sutton Rose. The facilities shared with the adjacent flats: The cinema, library, and Bistro (and even a gym) are amazing. We spent many happy Saturday lunches with Dad in the Bistro, as well as many fun events such as Halloween fireworks.
When Dad moved in, I was relieved to find that the quality of the facilities was matched by the level of care provided. He was made to feel welcome and settled in well. Over the time that he was there both he and our family became good friends with many of the staff at Sutton Rose.
Choosing a care home is difficult. I have no regrets in choosing Sutton Rose for Dad.

Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care Home

Thank you for your lovely review of Sutton Rose. We really understand that choosing a care home is incredibly difficult and that after visiting other homes you made the decision to choose Sutton Rose. It was our privilege to care for your father who became a well-loved resident of the home and will be sadly missed, and we are pleased that as a family you were able to make use of our facilities and enjoy the events and activities. We will pass on your kind words to the teams who will be happy to hear that they were able to care for and support your father and his family while resident in our home.


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Review from Rebecca B (Daughter of Resident) published on 14 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Sutton Rose care home and has settled well. His move was stress-free for us as a family and the staff were very welcoming.
The decor and environment is lovely, clean, and spacious. The staff team are friendly and caring and always happy to help.

Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care Home

Thank you for your lovely review of Sutton Rose. We are very happy to hear that your father has settled well. We understand how difficult it is to make the decision to move a loved one into care and we are pleased that his move into Sutton Rose was stress free. It is our pleasure to care for your father and we will pass over your kind words to our team who will be delighted to hear that you are happy with the home.


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Review from C F (Daughter of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff have been very professionally friendly to me (daughter) and my father who has been here for respite care. Encourage, welcome and put at ease. My father has been made a fuss of. Very comfortable environment. Can only comment on 4 days of experience.

Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care Home

Thank you for your kind review of Sutton Rose, we are pleased that you feel welcomed and put at ease at Sutton Rose and that you have found the home professional and friendly. It has been our pleasure to care for your dad during his stay at Sutton Rose and he would be very welcome to return for a further respite stay.


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Review from Janet T (Sister of Resident) published on 1 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been in Sutton Rose since April 2024, this was originally temporary until certain matters were sorted out by his POAs (myself and my other brother). We had to look at other care homes this month (October) and it became very apparent that Sutton Rose was by far the best in care, facilities,
professionalism and location. My brother has nursing needs and we needed a long-term care facility. After a whole day of looking at other care homes, it was a no-brainer that Sutton Rose was the best suited to his style of living, it is also well-kept and furnished. Conversations were conducted with the professionals at Sutton Rose and his social worker and we are very pleased that he will be staying at Sutton Rose. After a lifetime of working my brother is now very content now that the situation has been sorted out and he can now relax and receive the care that he needs at Sutton Rose.

Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care Home

Thank you for your wonderful review of Sutton Rose. We are very pleased that after visiting other homes, you have chosen Sutton Rose for your brother and our teams have been able to help with what must have been a very difficult decision. All our teams at Sutton Rose work together to ensure that our home maintains a high standard of care within a beautiful environment and we are very pleased that you have been able to experience this, we will pass over your kind words to the teams, who will continue to ensure that your brother settles into his new home.


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Review from Chris B (Wife of Resident) published on 1 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident in Sutton Rose Care Home for 2 weeks and settled really well after 3 months in hospital. He is really happy and thinks he's in a 5-star hotel.

Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care Home

Thank you for your lovely review of Sutton Rose, we are very pleased your husband has settled into Sutton Rose, especially as he has been in hospital for a long period of time, and it is nice to hear that he is really enjoying his surroundings and environment. It's our pleasure to care for your husband and we will continue to help to settle him into the home.


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Review from D R (Daughter of Resident) published on 30 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We relocated Dad from another care home in the area due to us not being happy to Sutton Rose, from the 1st initial meeting with a particular member of staff we knew it was where we wanted him to be. All staff are happy, pleasant, informative and always keep us updated. Surroundings and facilities are
lovely and when it is time to leave after your visit we don't feel upset or sad as we know he is being well cared for. Would highly recommend Sutton Rose for someone who is looking for a care home.

Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care Home

Thank you for your very kind review of Sutton Rose and we are very pleased to hear that your dad's move has been a positive experience. All of our teams work hard to make Sutton Rose a pleasant and caring environment and we will be happy to hear that you feel confident with your dad in our care. We will pass on your lovely review to our teams who will be pleased to hear this.


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Review from B P (Resident) published on 16 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

There has been a new manageress and deputy. She has arranged meetings so that residents can air their views. She is sympathetic and I feel she will do her best to accommodate us. The food menu will be changing for winter and we will have a choice which is very good. I feel Sutton Rose Care Home will
improve now. We have a very competent manageress.

Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care Home

Thank you for your kind review, we are very pleased that you feel the meetings have been a good introduction to the new management team and also an opportunity to have an influence in the daily life of your home. As a team, we always want to be open to the views of our residents and families and we are glad you feel our Manager and Deputy are open to your suggestions.


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Review from A M (Daughter of Resident) published on 21 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Sutton Rose for a month now and I am extremely happy with the welcome and care she has received. All of the staff are friendly and compassionate and the management team have helped us as a family through this difficult time by showing us guidance and support. The rooms
are spacious, well-equipped and very clean. Food is nutritious and Mum is eating well. Mum has been encouraged to participate in activities without being pressured and has been able to form some new friendships with other residents. I would happily recommend Sutton Rose to others looking for residential care for their loved ones.

Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care Home

Thank you for your wonderful review of Sutton Rose, we really appreciate your thoughts and we are very pleased that your mum has settled in and made some lovely friends. We are always here to help as we understand it can be a difficult decision for a family to choose a care home, and we hope that seeing your mum doing well and enjoying her days is a great reassurance. We will pass on your very kind words to the teams who will be very happy to hear this.


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Review from Tracey H (Daughter of Resident) published on 10 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father spent 15 nights at Sutton Rose. His ensuite room was large, comfortable and spotlessly clean. He was treated with respect and I thought the toiletries and flower arrangement awaiting him on arrival was a considerate touch. He also received a free eye test and haircut during his stay which
was fantastic as his mobility issues do make appointments difficult to attend. He was also able to receive his daily paper so he could complete the crosswords, he loves and keeps up to date with the news.

Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care Home

Thank you for your lovely review and we are pleased that your father enjoyed his stay at Sutton Rose. It was our pleasure to care for him and we are really pleased he was able to continue doing his crosswords and keeping up to date with what was happening in the world with the news. We look forward to welcoming him back soon.


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Review from Robert W (Husband of Resident) published on 18 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has Alzheimer's and has now been at Sutton Rose Care Home for 3 years. The facilities, food and activities provided are first-class. Links to the local community such as the Bistro which is on site and the nearest school are also enjoyed by the residents. The care and support given to the residents
and their families is outstanding. This has helped me greatly as my wife's Alzheimers has worsened. Efforts and thoughtfulness given by staff to help us celebrate our wedding anniversary gave us a very special day. Very high-quality management and staff teams make Sutton Rose a wonderful care home.

Reply from Eva Recio Dominguez, Manager at Sutton Rose Care Home

Thank you for taking the time to share your thoughts. We really appreciate your feedback, we shall share it with the team who I am sure will be delighted.


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Review from Jacky G (Daughter of Resident) published on 10 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was moved from the hospital to Sutton Rose Care Home for palliative care. Although he was only resident for three weeks the care he was given by all the staff was outstanding.
We could not have asked for better support during his final weeks. I would highly recommend Sutton Rose to anyone needing
care for a loved one.

Reply from Eva Recio Dominguez, Manager at Sutton Rose Care Home

Thank you so much for taking the time to write a review. Your comments will be shared with the team who I am sure will be comforted to know that we were able to help at such a difficult time.


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Review from John L (Son of Resident) published on 6 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sutton Rose Care Home is well-managed and has first-class facilities. It has excellent staff who always strive to do their very best for all residents. All members of the team are friendly, welcoming and enthusiastic, which is the main differentiator with other care homes. The food is consistently of
high quality and there are regular activities arranged to engage and stimulate the residents. The manager and her team are always working to enhance communication with the residents' families and are willing to take on board any feedback offered. I feel the advice and support given has helped my family come to terms with and manage what has been a very difficult and emotional period in our lives, with us knowing that both of our parents are safe and secure and receiving the best care we can possibly arrange for them.

Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care Home

Thank you for your very kind words and wonderful review for our home and the team. The whole team work very hard to help our residents and their families settle into their new surroundings and come to terms with the new way of life for all of the family. We always value feedback as it can only make our services better. We will pass on your kind words to our teams who will be pleased to hear that they are able to make a difference. Thank you again.


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Review from Robert N (Power of Attorney of Resident) published on 22 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful when arranging respite care. Care Home is thoughtfully designed with lovely rooms, lots of facilities, and very friendly staff.
The food is excellent and the onsite bistro is a very useful addition for a change of scenery.

Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care Home

Thank you for your kind words and review of Sutton Rose. We are very proud of our home, facilities and staff at Sutton Rose, who all work hard to help to settle our residents into their new home. We are very pleased you have been able to experience the facilities including the Bistro. Your feedback is very much appreciated and we will be sure to pass this on to our teams.


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Review from L R (Daughter of Resident) published on 22 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very helpful and supportive. Had already had interaction with care home in April and a tour of home and facilities. Each visit and interaction has been extremely positive and everyone has done their best to secure a positive outcome for my father.

Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care Home

Thank you for taking the time to review us here at Sutton Rose. We are very pleased to hear you are happy with everything and that we have been able to make a difference to your father's life. We will be sure to pass on your kind words to all the staff.


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Review from Loraine M (Sister of Resident) published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother's room is quite lovely, has his pictures up and he feels at home and settled. The staff are simply wonderful and so very caring. Having the Bistrol attached is great as we travel many hours from the North. Just wish you could build one near us! Enjoyed the singing contest, red carpet and
little Oscars. We feel so content knowing he is within Sutton Rose. Thank you.

Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care Home

Dear Loraine, thank you for your lovely review, we are so pleased to hear your brother feels at home and settled and been able to make his room feel like his own. We were happy to hear that when you drive away from our home, you have the 'peace of mind' that your brother is cared for. It's great that you have been able to see the activities and enjoy them and also enjoy our beautiful Bistro and the gorgeous food. We look forward to seeing you again soon.


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Review from Gill C (Daughter of Resident) published on 10 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 94-year-old mother was interested to try a respite stay at Sutton Rose in case she ever needed this in the future. She found the care, kindness and attentiveness of the staff exemplary, and enjoyed the choice of food and a very comfortable room with a garden view. She was able to meet with friends
in the bistro and carry on playing her bridge online as usual from her room. Although she didn't have a chance to make the most of the excellent facilities on her brief visit of a week, she enjoyed the luxury of having her hair done in the little salon. The experience allayed her concerns about needing residential care in the future and reassured her that she could always go there, knowing that it would be a welcoming place for a short stay, or indeed a longer one. For us as a family, it is good to know that such a high-quality of care is available locally.

Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care Home

Thank you for your kind words with regard to Sutton Rose. The team will be very pleased to learn that your mum enjoyed her stay with us and also that she was able to continue to do the things that she likes to do, whilst having the help and support from the team. Your mum would be very welcome to stay with us again at Sutton Rose in the future.


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Review from Paul M (Son of Resident) published on 19 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault Sutton Rose. They looked after my 91-year-old mother for two weeks of respite, and what wonderful care she received from all the staff.
The rooms and facilities would put most 4-star hotels to shame, and the back-office support was equally impressive from the first phone call to the last.
The amount of structure and professionalism built into the assessment and admission process was a step above any other home I’ve dealt with.
My mother couldn’t fault the way she was welcomed and supported during her stay, and the care staff called regularly to check in with the family which gave us additional peace of mind.
Arrange a visit, have a coffee, and see for yourself. The website isn’t some glossy, overly airbrushed sales pitch. It really is that good.

Reply from Paul Turvey, Customer Relationship Manager at Sutton Rose Care Home

Thank you so much for your kind words about Mum's recent stay here with us at Sutton Rose Care Home. We absolutely loved having Mum with us for a short break and our team will be delighted to hear your glowing feedback. The team here at Sutton Rose constantly strive to deliver a first-class service and your kind words are a true testament to all of their hard work. We very much look forward to seeing Mum again in the future.


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Current Review Score: 9.8 (9.762)

Overview of Review Score

The Review Score of 9.8 (9.762) out of 10 for Sutton Rose Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.762 for Sutton Rose Care Home is calculated as follows: ( (341 Excellents x 5) + (74 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 428 Ratings = 4.762

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sutton Rose Care Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Aug 2021

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (4)

Rochelle

Rochelle Hart

Job Title: Catering Manager

Joined: 2020

I have been a chef for seven years and have worked in Australia and America. Having worked in Restaurants and Hotels all of my careers, being a care home chef was never something I’d really thought about until an opportunity arose during Covid. I started off as Head Chef of the care home but now I oversee the catering operation and manage our onsite public Bistro. Both aspects of my role are very rewarding and I love bringing our residents and the public together to create a safe community space.


Nicola

Nicola Middleton

Job Title: Home Receptionist

Joined: 2021

I have over 25 years of experience in the service industry. I joined Sutton Rose in July 2021. I love interacting with our residents and their families and friends.


Mark

Mark Vlademir Fusilero

Job Title: Clinical Lead

Joined: 2021

I have been a nurse for 12 years and I joined Macc care in 2021.


My role as Clinical Lead is to support our nurses to deliver a safe nursing practice and to ensure that our residents are receiving individualised care based on their care plan with privacy and dignity.


I am passionate about excellent and safe care, especially in the management and administration of medication.


I have been awarded 'employee of the month' in April 2022, Macc care's 'nurse of the year' in September 2022 and Sutton Rose's 'nurse of the year' in 2023.


Fiona

Fiona Dowler

Job Title: Senior Care Assistant

Joined: 2021

I have been at Sutton Rose Care Home since May 2021.


I have been in the care sector for 20 years and love my role as a senior care assistant.


I am a bubbly person and always try to make a difference in the lives of our residents.


I really enjoy dressing up in fancy dress and making everyone smile.


Frequently Asked Questions about Sutton Rose Care Home

What types of Care is Sutton Rose Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sutton Rose Care Home provide?

Palliative Care & End of Life Care are other types of care provided.

How many Rooms does Sutton Rose Care Home have?

There are 85 Single Rooms.

What are the Facilities & Services at Sutton Rose Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sutton Rose Care Home to the centre of Sutton Coldfield?

1.6 mile(s) as the crow flies, distance by road may be significantly further.