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Alderwood House has a Review Score of 8.6 (8.630) out of 10, based on 4 reviews in the last 2 years. Over all time Alderwood House has 4 reviews.
Review from Debbie W (Friend of Resident) published on 12 September 2023
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Steven J (Resident) published on 11 September 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L L (Resident) published on 11 September 2023
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S M (Mother of Resident) published on 5 September 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 8.6 (8.630) out of 10 for Alderwood House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.630 for Alderwood House is calculated as follows: ( (29 Excellents x 5) + (17 Goods x 4) ) ÷ 46 Ratings = 4.63
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4 Points relating to the number of positive Reviews for Alderwood House is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4. 4 Positive Reviews ÷ 6.4 = 0.625
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Jan 2024
| How well do we support people's wellbeing? |
Adequate
(3) |
| How good is our leadership? |
Adequate
(3) |
| How good is our staff team? |
Adequate
(3) |
| How good is our setting? |
Adequate
(3) |
| How well is care and support planned? |
Adequate
(3) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Care Home Manager
Joined: 2023
I began my journey in the field of care, specifically mental health, at the young age of 16, working as a domestic in a psychiatric ward. It was during this time that I realised my passion for mental health care and decided to pursue it as a career. After finishing school, I enrolled at the University of the West of Scotland in 2010 and graduated with a BSc in Mental Health Nursing.
My professional career began in a secure forensic setting, where I spent five enriching years. In April 2015, I joined Meallmore (The Oaks) as a Staff Nurse, and in 2017, I was promoted to Deputy Manager. This role allowed me to hone my management skills and prepared me for my next challenge at Alderwood House, which I embraced in March 2024.
Working for Meallmore has been incredibly fulfilling. I have always felt supported in my career development and have cherished the strong sense of team spirit and collaboration in developing our specialist services. I take pride in knowing that my contributions are valued, and I am confident that this support will continue as I take on my new role as Manager at Alderwood House.
