What types of Care is Vida Court registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Vida Court provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

What are the Facilities & Services at Vida Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Vida Court to the centre of Harrogate?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Vida Court care home, Beckwith Head Road, Harrogate, North Yorkshire HG3 1RB

Order by:

Review from A T (Husband of Resident) published on 4 September 2024
Submitted via Postal Card • Report

Overall Experience

My wife moved into a new home early this year. The team have got to know her really well, and work hard to care for her and support her, especially when she has difficult days/nights.
The night teams seem to provide the same level of care and support which is fairly unique.

Reply from Emma Lister, Marketing Manager at Vida Court

Thank you for your kind words. I will pass them on to the team. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael D (Husband of Resident) published on 24 January 2024
Submitted via Website • Report

Overall Experience

Every aspect of my wife’s care and well-being is considered, and actioned with care, professionalism, friendliness and dare I say it, with love!
As the husband of a ‘service user’ I have total confidence that my wife is in very capable hands at Vida Court.

Reply from Cynthia Wong, Marketing at Vida Court

Thank you for your lovely feedback. We have passed this on to our team at Vida Court.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Terry L (Husband of Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience

My wife moved into Vida Court in July 2023. Since that time she has been extremely well cared for. I no longer have to worry about her. My wife has told me the care she receives is second to none and often mentions that the staff are very caring and kind to her. She accepts that Vida Court is now her

home.
She does not participate in the activities much but there always seems plenty of choice. The home is pet friendly and I always take our dog to see her which she enjoys. My wife likes the specialised bath and feels very safe in it. She has her hair and feet done on a regular basis and the staff do her nails. She is also very fond of the jelly babies in the sweet shop!
Any minor concerns I have raised with the staff have been listened to and acted upon. They are all happy to discuss any health and well-being issues with me. I am kept well informed of any developments and the staff return phone calls.
I cannot thank the staff enough for the care they provide.

Reply from Cynthia Wong, Marketing at Vida Court

Thank you so much for your review, I will pass this on to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrea M (Wife of Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience

My husband first came to Vida Court for respite. On his third visit, he became a permanent resident just over a year ago. The care is exceptional, without a doubt. My husband relies on his carers for all his needs 24/7. The staff are all experienced and caring. Even though the rotas are sometimes stretched,

the staff have the time to talk to my husband and myself. I always feel welcome when I visit, approximately three times a week. We usually go down to the coffee lounge where the receptionists always offer drinks and confectionery from the sweet shop. I encourage my husband to take part in the activities wherever possible and I am welcome to join in.
My husband's health has stabilised since living in Vida Court. The resident nursing staff are efficient and on the ball with any health issues. There seems to be a permanent cleaner on his floor. The place is spotless and free from odour.
The exemplary leadership and enthusiastic staff must surely make Vida stand above the rest.

Reply from Emma Lister, Marketing Manager at Vida Court

Thank you for your feedback. We have passed this on to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M S (Daughter of Resident) published on 6 November 2023
Submitted via Website • Report

Overall Experience

Five star care from everyone at Vida Court, from reception, domestic staff, but most of all the carers and their direct managers. You are all so caring and supportive to us, especially my dad, who is so settled and happy, the smile on his face when we see him speaks volumes. He is always well turned

out, his room is always spotlessly clean and he talks fondly about his carers. A massive thank you to all at Vida Court, especially Carthick House. You are truly amazing people.

Reply from Emma Lister, Marketing Manager at Vida Court

Thank you for your lovely review. I will feed this back to the Vida Court team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Suzy B (Daughter of Resident) published on 1 November 2023
Submitted via Website • Report

Overall Experience

Vida Court staff consistently deliver the highest quality care to my father. The staff are kind and responsive and treat all the residents with care and respect. I work in this industry and have worked with many specialist dementia care units, and it is my belief that the values and philosophies that

Vida promotes, including staff welfare, are the best in the country.

Reply from Cynthia Wong, Marketing at Vida Court

Thank you so much for your review. I will pass this on to our team at Vida Court.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul H (Husband of Resident) published on 1 November 2023
Submitted via Website • Report

Overall Experience

It is reassuring to have found for my wife the ideal nursing home that is comfortable and not too clinical, an environment that she can call ‘home’. The location is excellent and the staff exemplary as they are both approachable and professional. Staff take time to get to know not only personal needs

of a resident, but their individual character and personality. Family meetings are regular and feedback from relatives is always listened to and responded to positively and acted upon. I would recommend the home to others without hesitation.

Reply from Emma Lister, Marketing Manager at Vida Court

Thank you for your review. We will feed this back to the Vida Court team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Heidi S (Friend of Resident) published on 26 October 2023
Submitted via Website • Report

Overall Experience

A very dear friend has dementia and going into care was a last resort, but after being assessed by a member of staff it was agreed for my friend to go into Vida Court, on the day of moving in my friend was made to feel like she had a home. She is cared for, warm, well-fed and stimulated. It seems that

most days there are activities and my friend is encouraged to participate. I have turned up to visit and found her singing, playing games and taking part in a quiz. In Harrison House where she resides they have a welfare lady who gets the residents involved in activities within the house. Family and friends can visit or ring anytime, day or night, I have always been made to feel welcome and if I’ve had any concerns or questions the staff have been open and honest.

Reply from Cynthia Wong, Marketing at Vida Court

Thank you so much for your kind words! We will share this with the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G K (Daughter of Resident) published on 21 September 2023
Submitted via Website • Report

Overall Experience

My mum has Alzheimer’s so can be sometimes angry or fearful of new surroundings, the staff at Vida Court were amazing in helping her settle in. We visited a number of times before she went for a week of respite care. Although she was still unsettled when arriving it helped the family knowing the place

and who would be taking care of her. We received regular updates during the week too, to help alleviate any of our apprehension on her first stay.
Thanks to all the staff for looking after my mum and giving my sister the break she needed.
Excellent care home, that doesn’t feel like a care home!

Reply from Cynthia Wong, Marketing at Vida Court

Thank you so much for your kind words, will pass this on to our team!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L R (Husband of Resident) published on 14 September 2023
Submitted via Website • Report

Overall Experience

It is an absolute joy to see the change in my wife since moving to Vida Court from her previous care home.
She is calmer and seems to be happy and content is eating well and has gained weight.
The staff are pleasant and caring and seem to know instinctively the needs of the residents. Nothing is too

much trouble.
It is amazing what is offered to the residents in terms of well-being, entertainment, food and care. It is like a 5* hotel.
The level of staff training, professionalism and compassion is second to none.

Reply from Emma Lister, Marketing Manager at Vida Court

Thank you for your kind words. I will pass your feedback to the team at Vida Court.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carole B (Wife of Resident) published on 7 August 2023
Submitted via Postal Card • Report

Overall Experience

This is my first experience of my husband living in a care home and I am so happy that he has settled straight away into Vida Court. All the staff without exception are kind and caring to both of us as it is a big leap when someone moves into permanent care. I pop in to visit at various times and am

always made to feel welcome even it if overlaps with a meal time. Although he hasn’t been here a long time the staff are getting to know his quirks and sense of humour. We often walk around the garden and sit there for a coffee. He hasn’t got very involved with activities but I can see there are plenty of games etc and some other very nice group activities available. The food is amazing and home made. Just knowing he is safe and very well cared for has made such a difference.

Reply from Cynthia Wong, Marketing at Vida Court

Thank you for your review, I will pass this on to the team today.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B B (Wife of Resident) published on 1 August 2023
Submitted via Postal Card • Report

Overall Experience

A lovely place, staff are very nice indeed. I was very well looked after and got my husband on the right track to recovery.
Would recommend Vida Court Care Home to anyone.

Reply from Emma Lister, Marketing Manager at Vida Court

Thank you for your kind words, we will pass your feedback to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Debbie A (Daughter of Resident) published on 24 May 2023
Submitted via Website • Report

Overall Experience

My mum moved into Grantham House in November 2022 - from the moment she arrived she absolutely loved it. She was overjoyed to see her room and realised that she finally had a home as she had been passed around different hospitals for eighteen months prior to this.
The staff could not have been more

helpful - we brought some of my mum's furniture, ornaments, books etc. which helped to make this a really personal space.
The care my mum received was awesome - the staff knew who she was, what made her happy and they all strove to give her this on a daily basis - great food, frequent strong coffee, painting with her, telling her jokes and making her laugh - she loved the singing group and the social events.
Her personal care was excellent - she was always clean, could get a bubble bath when she wanted one. Her room, bedding and clothes were all clean all the time.
I was worried about my mum going into care - I didn't need to be because she was at Vida Court Care Home. Thank you all!

Reply from Cynthia Wong, Marketing at Vida Court

Thank you for the lovely feedback. I will pass this on to our team!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M R (Daughter of Resident) published on 28 March 2023
Submitted via Website • Report

Overall Experience

Mum was moved to Vida Court just before Christmas following seven months in a previous dementia care home who told us they could no longer cater for mum's needs. We were a little apprehensive about how mum would settle in Vida Court as we had a very negative experience with her previous home. We needn't

have worried.
The welcome and care she has received is second to none. The staff, from reception, housekeeping, catering, maintenance, well-being, management, nurses and carers are wonderful. She has been treated with kindness, caring, dignity and respect. She is well-fed, clean, well-presented, happy and calmer and less agitated. It's apparent that the staff are experts in their field, and nothing seems to faze them.
We trust the Vida team implicitly with mum's care. It has been such a relief to the family that we are now able to spend quality time with mum rather than having to spend time checking that her basic needs have been attended to as with her previous placement.

Reply from Jake Hargrave, Marketing Graduate at Vida Court

Thank you for your lovely review. I will ensure the team at Vida Court see this.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Martin B (Friend of Resident) published on 17 March 2023
Submitted via Website • Report

Overall Experience

Truly an exceptional place, people and environment. Hard pushed to find such caring people devoted to making people's lives happy and healthy. Great company with a real focus on drawing New boundaries of health care for the elderly.

Reply from Cynthia Wong, Marketing at Vida Court

Thank you for the amazing review, Martin. I will pass this on to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sophie L (Friend of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience

Everything about the care provided surpassed our expectations.
My husband’s uncle was resident for around a year, having had a prolonged period of repeat hospitalisations, following a heartbreaking bereavement. The decision to bring him up North, to be closer to us, was not undertaken lightly and finding

care proved to be an enormous challenge. His initial placement (in a home rated ‘Good’), was very disappointing and failed to meet our relative’s needs physically or emotionally.
He was transferred to Vida Court when space became available (the policy, admirably, being to secure staff before residents). It was clear from the outset that here was real care, expertise, kindness and the genuine desire to get to know his exact needs and preferences; the manager, was very involved. The team are wonderful - there are enough people to ensure safe, responsive and personalised care. Communication has been excellent and meant that we could be present at the end, which was handled with love.

Reply from Jake Hargrave, Marketing Graduate at Vida Court

Thank you so much for your lovely review. I will ensure this is passed on to our team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Victoria S (Granddaughter of Resident) published on 31 January 2023
Submitted via Website • Report

Overall Experience

My grandad has the most fantastic team of people caring for him. They provide him with dignity and care. Nothing is too much trouble. We enjoy spending time in the home as it feels like a home from home.

Reply from Jake Hargrave, Marketing Graduate at Vida Court

Thank you for your lovely review! I will pass this on to the team at Vida Court.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J C (Wife of Resident) published on 30 November 2022
Submitted via Website • Report

Overall Experience

Concentrating exclusively on care for residents with dementia, this home is a breath of fresh air. My husband is treated with kindness, compassion and professional management so vital for the welfare of people with dementia and provided by every member of staff he has contact with, from carers to receptionists,

handyman and cleaners. In just seven weeks, his level of agitation and distress has reduced hugely, he is always clean, he enjoys playing ball with his carers and practising his physiotherapy exercises with them, and when I come to take him out or to join him for lunch, we are once again more man and wife than patient with carer. I have noticed how settled other residents in his house are, and how friendly and chatty the carers are with them and indeed with me and fellow relatives/friends. This experience follows one in another lovely home which simply did not have the expertise to cope with dementia - including hallucinations, delusions and agitation - that Vida have.

Reply from Cynthia Wong, Marketing at Vida Court

Thank you so much! I will make sure your kind words are passed on to our staff!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Daughter of Resident) published on 4 October 2022
Submitted via Website • Report

Overall Experience

My mum has lived in Mossman House at Vida Court since December 2021. The care she receives from the staff team, is fantastic. They are consistently amazing, delivering high standards of care and support, with a great ethos and a true person-centred approach. It took a long time to find what I felt was

a good home for Mum and finding Vida was the perfect solution.

Reply from Jake Hargrave, Marketing Graduate at Vida Court

Thank you so much for your kind words. I will ensure the team receive your feedback.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tim L (Nephew of Resident) published on 24 August 2022
Submitted via Website • Report

Overall Experience

My uncle has been at Vida Court for 6 months. We were unable to get him into Vida Court when he was first discharged from the hospital and his experience in another home, highly rated and in so many ways doing their best, was increasingly unsatisfactory and upsetting. The transfer to, and experience

at, Vida Court has been a wonderful and uplifting contrast. Yes, there have been challenges in his care, of course, but Vida Court has tackled everything so well that it has been easy to give them a five-star rating. We have never been given cause to wonder if there might be somewhere better to meet his needs. Vida Court gives us peace of mind through their evident care and humanity, real knowledge of the resident and collaboration with us.

Reply from Jake Hargrave, Marketing Graduate at Vida Court

Thank you so much for your feedback. I will pass this on to the Vida Court team!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Meet the Team (12)

Clare Shuker

Job Title: Registered Home Manager

Joined: 2024

Clare joined Vida Hall in 2014 and has worked in the Elderly Care sector for over ten years in various roles ranging from Senior Carer to Health & Social Care NVQ Assessor. During Clare’s time at university, she took a community-based route where she was able to source her own placements in primary and community care settings; district nursing, hospice care, palliative care, and community matrons to name a few. After qualifying from university as a trained nurse, Clare went on to further train to be a Practice Nurse and earned a triangulated role between Leeds West CCG.

Amanda Whitehouse

Job Title: Deputy Home Manager

Joined: 2024

Amanda has worked in health & social care for more than 30 years and is now the Deputy Home Manager. She has been a part of the team at Vida Hall for 6 years and holds a Dementia Care Mapping qualification from the University of Bradford. She has her Registered Managers Award and has studied through various NVQ programmes. Amanda was awarded the Most Dedicated Employee of the Year award for Vida Hall in 2018.

Sarolta Toldi Bolland

Job Title: Deputy Home Manager

Joined: 2024

Sarolta has been a qualified registered general nurse since 2007.

She has a great wealth of experience both clinically and managerially. She has been supporting people with a wide variety of nursing needs. She worked in acute care, community primary care and dementia care settings over the years. Sarolta worked all across the three Vida Homes as a senior nurse, clinical lead, and house manager and now she has joined the Vida Court team as Deputy Home manager in April 2024.

Dementia care has always been where Sarolta`s heart lies. She is focused on promoting compassionate care with kindness, using a humanistic approach to all residents while supporting their clinical needs with excellence.

Jessica Pick

Job Title: Deputy Home Manager

Joined: 2020

Jessica holds a Level 3 qualification in Health and Social Care and Dementia. Since joining Vida Healthcare in 2020, she has undergone extensive training during her previous role as Senior Team Leader at Vida Hall. Jessica is a trained PIDC coach and also won Vida Healthcare's Quality Award in 2021.

She transitioned to her new role at Vida Court in 2022 and is passionate, motivated and dedicated to providing outstanding person-centred care to our residents.

Tracy Cliff

Job Title: Operations Manager

Joined: 2015

Tracy is responsible for the day to day operations at Vida Court, overseeing the Housekeeping, Laundry and Maintenance teams. She has worked in a care home environment for the past seven years in both residential and dementia care settings. Her role ensures smooth running of the home, allowing Sharon to focus on maintaining excellent standards of care.

Terri Spruce

Job Title: Clinical Development Lead

Joined: 2020

Terri has over 40 years experience of working as a Nurse in the NHS. During the last 14 years Terri has worked in the role as Community Matron., this involved caring for patients in all settings across the community. Terri has studied at Degree and Masters level, enabling her to both diagnose and prescribe medications within her competency levels. Terri is the Clinical Development Lead across Vida Healthcare and works closely with the Nurses and House Managers.

Linda Lidonde

Job Title: Head Chef

Joined: 2018

Linda joined Vida in 2018 after a career in the hospitality industry. Linda worked under the supervision of Head Chef at Vida Grange where she transferred to Vida Court in October 2021. Linda spent most of her career in 5* hotels across the UK and has completed her Foundation Degree in Culinary Arts, NVQ Level 2 in Food Safety, NVQ Level 3 in Hospitality Supervision, NVQ Level 3 Supervising Food Safety in Catering to name a few. Linda is a great addition to the team.

Gabriella Zahariev

Job Title: Admissions Coordinator

Joined: 2024

Gabriella started working at Vida Healthcare in January 2017 as a Care Team Leader. She has over 15 years of experience in the care industry and has achieved her NVQ Levels 2 and 3 in Health and Social Care. Since joining Vida, Gabi has also completed a Leadership and Management course. In 2020, Gabi took on the role of Roster Coordinator and in 2024 became Vida Healthcare's Admission Coordinator. Her role involves supporting and guiding families to find the right Vida care home for their loved one living with dementia.

Donna Anderson

Job Title: Well-being Lead

Donna joined Vida Court in 2022 after working in the childcare sector for 22 years. The role of the well-being lead is to support and mentor the well-being facilitators who work on the houses and support the nurses and carers to provide the needs and interests of the residents with compassion and engagement.

"I knew this was the place for me to commit to providing engaging experiences to the residents and family members that enhance their feelings of well-being."

Katy Muller

Job Title: Receptionist

Joined: 2023

Katy is responsible for the front of the house at Vida Court.

Bernadette Mossman

Job Title: Healthcare Director

Bernadette is an experienced healthcare professional who started her career as a community psychiatric nurse in Glasgow. She boasts more than 30 years of experience in both public and private sector roles. Prior to joining Vida in October 2011, she worked as a regional manager for a large care provider where she was responsible for managing ten homes comprising 450 personnel and 300 beds.

Arron Bolland

Job Title: Learning, Development and Quality Management

Arron is a qualified Registered Mental Health Nurse and joined Vida Healthcare in 2013. Arron has been a House Manager, and Quality Assurance Manager and is now the Learning, Development and Quality Manager. With many years of experience in the care sector, Arron is passionate about the delivery of quality dementia care. Vida’s ethos of care focuses on quality throughout every aspect of our service and Arron’s role involves promoting the highest possible standards. Arron supports the Home Manager and care teams to ensure the highest quality standards are met in the delivery of care.

Vida Court

Care Provided by Vida Court

Good to Know

Funding & Fees Guide for Vida Court

Facilities

Vida Court Reviews (27)

Overview of Review Score

Detailed Breakdown of Review Score

Performance

Care Quality Commission (CQC) Rating

Overall
Outstanding

Bed Vacancies

Awards / Recognitions (6)