Fees include 24/7 care, all meals with fine dining at lunch include a 3 course home cooked meal with wine (if no contraindications), all Wellbeing activities, and all laundry.
Hairdressing and chiropody are additional and are extremely reasonably priced.
Avery Park Care Home - Avery Healthcare has a Review Score of 9.8 (9.770) out of 10, based on 43 reviews in the last 2 years. Over all time Avery Park Care Home - Avery Healthcare has 86 reviews.
Review from S S (Granddaughter of Resident) published on 19 July 2024
Submitted via Website •
Report
Reply from Lynette Summerfield, Customer Service Manager at Avery Park Care Home - Avery Healthcare
Thank you for your wonderful review! We are honoured at Avery Park to have now cared for two of your gorgeous loved ones. The whole team are sensitive to the significant transition felt by a resident moving to a care home. We hope we go someway to making a difficult time less painful. We love seeing your lovely family regularly visiting Avery Park.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A G (Daughter of Resident) published on 16 July 2024
Submitted via Website •
Report
Reply from Lynette Summerfield, Customer Service Manager at Avery Park Care Home - Avery Healthcare
Thank you for a wonderful review. The transition to a care home is a difficult time for the whole family and everyone employed at Avery Park is empathic to this. Thank you for all your feedback, we do price compare ourselves with other care homes in the area and regard our pricing as competitive.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Keely N (Daughter of Resident) published on 16 July 2024
Submitted via Website •
Report
Reply from Lynette Summerfield, Customer Service Manager at Avery Park Care Home - Avery Healthcare
Thank you for such a lovely review! It is great to have feedback from families then we can be sure we are on the right track. We are looking at remodelling some of the gardens soon, so I can always submit your request for a pool or beach! Thanks again for your review, your elegant mother is a delight to care for.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S H (Daughter of Resident) published on 11 April 2024
Submitted via Website •
Report
Reply from Lynette Summerfield, Customer Service Manager at Avery Park Care Home - Avery Healthcare
SH, thank you for your lovely review of Avery Park. Your mum is a delight to care for. We are all unique, thank goodness, life would be pretty boring if we were all the same. So like you say, person-centred care is so important, enabling residents to live the life they want.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J M (Daughter of Resident) published on 10 April 2024
Submitted via Website •
Report
Reply from Lynette Summerfield, Customer Service Manager at Avery Park Care Home - Avery Healthcare
Thank you for your lovely review. We love having Mum stay, and we will all look forward to her next visit. We are pleased that you can have a break too, knowing that Mum will be enjoying activities and going out too.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alan W (Son of Resident) published on 10 April 2024
Submitted via Website •
Report
Reply from Lynette Summerfield, Customer Service Manager at Avery Park Care Home - Avery Healthcare
Thank you for your lovely feedback. We find there is always a 'settling in' period for most residents when joining a communal living environment, some residents adapt quickly and others take a little longer. Your mum is a delight and a character, making it very easy for us to care for her.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carmella G (Daughter of Resident) published on 9 April 2024
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M E (Wife of Resident) published on 27 March 2024
Submitted via Postal Card •
Report
Reply from Lynette Summerfield, Customer Service Manager at Avery Park Care Home - Avery Healthcare
Thank you for your lovely review, we are delighted you are happy with the care we are providing for your husband.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ruth W (Daughter of Resident) published on 20 March 2024
Submitted via Postal Card •
Report
Reply from Lynette Summerfield, Customer Service Manager at Avery Park Care Home - Avery Healthcare
Ruth, thank you for your lovely review of Avery Park. Your dad and his family are a lovely addition to our home and we enjoy welcoming you all every day. We like to respond quickly to families in need of care and your father is a delight to look after. We all enjoy chatting with Dad and hearing his jokes!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Beverley C (Daughter of Resident) published on 19 March 2024
Submitted via Website •
Report
Reply from Lynette Summerfield, Customer Service Manager at Avery Park Care Home - Avery Healthcare
Beverley, thank you for your glowing review. Those two years have flown by; I remember showing you and Mum around Avery Park. We are delighted you are pleased with everything, and our team really appreciate your comments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Karen H (Daughter of Resident) published on 14 March 2024
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Steven T (Son of Resident) published on 5 March 2024
Submitted via Website •
Report
Reply from Lynette Summerfield, Customer Service Manager at Avery Park Care Home - Avery Healthcare
Thank you for your very positive and comprehensive review. Your mum is a delight to care for and your family a pleasure to welcome to Avery Park.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jan P (Daughter of Resident) published on 5 March 2024
Submitted via Website •
Report
Reply from Lynette Summerfield, Customer Service Manager at Avery Park Care Home - Avery Healthcare
Thank you for your recent review. We are delighted mum is happy at Avery Park, enjoying all on offer at Avery Park. Your feedback is most welcome and motivates us all here at Avery Park.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Annette C (Daughter of Resident) published on 26 February 2024
Submitted via Postal Card •
Report
Reply from Lynette Summerfield, Customer Service Manager at Avery Park Care Home - Avery Healthcare
Annette, thank you for your wonderful review. We will speak to housekeeping about the surfaces in Dad's room, to ensure they are cleaned daily. We are delighted that Dad won't be leaving us when he wins his millions, keeping everything crossed for him.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J P (Daughter of Resident) published on 24 February 2024
Submitted via Postal Card •
Report
Reply from Lynette Summerfield, Customer Service Manager at Avery Park Care Home - Avery Healthcare
Thank you for your wonderful review. Your father is an absolute delight, it is a pleasure to have him with us at Avery Park.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kerry D (Daughter of Resident) published on 21 February 2024
Submitted via Website •
Report
Reply from Lynette Summerfield, Customer Service Manager at Avery Park Care Home - Avery Healthcare
Thank you for your lovely review. We are so pleased that Mum is enjoying Avery Park and everything on offer here.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carmel S (Respite Resident) published on 21 February 2024
Submitted via Postal Card •
Report
Reply from Lynette Summerfield, Customer Service Manager at Avery Park Care Home - Avery Healthcare
Carmel, it was wonderful to have you join us at Avery Park, you were a pleasure to look after. We hope everything is going well for you. Please visit us anytime for a coffee and one of the chef's lovely cakes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nick R (Son of Resident) published on 19 February 2024
Submitted via Website •
Report
Reply from Lynette Summerfield, Customer Service Manager at Avery Park Care Home - Avery Healthcare
Nick, it was a pleasure working with you to ensure Dad had a smooth transition to Avery Park. Your dad is a wonderful character and we are all delighted he is on board.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G P (Son of Resident) published on 7 February 2024
Submitted via Postal Card •
Report
Reply from Lynette Summerfield, Customer Service Manager at Avery Park Care Home - Avery Healthcare
Thank you for your positive review. Your mum is such a lovely woman, supporting all Avery residents and welcoming all the Avery families into the home every day.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Heather W (Granddaughter of Resident) published on 7 December 2023
Submitted via Website •
Report
Reply from Rebecca Graham, Manager at Avery Park Care Home - Avery Healthcare
Thank you for your kind words; it is our privilege to care for him.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.770) out of 10 for Avery Park Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 43 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.770 for Avery Park Care Home - Avery Healthcare is calculated as follows: ( (423 Excellents x 5) + (63 Goods x 4) + (18 Satisfactorys x 3) + (2 Poors x 2) + (3 Very Poors x 1) ) ÷ 509 Ratings = 4.77
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Avery Park Care Home - Avery Healthcare is based on 41 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 41 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Jul 2022
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Home Manager
Joined: 2022
My Name Is Leander and I am lucky enough to hold the position of Home Manager at Avery Park. I have been working at Avery Park since November 2021 and am a self-confessed ‘work-acholic’. I pride myself on doing my very best to ensure the safety and happiness of all residents, staff and visitors. Working with the elderly is both rewarding and humbling and I am proud to be part of such an amazing team that all have such great values and ambitions.
My Job is to ensure the smooth day-to-day running of the home and that the residents receive outstanding and person-centred care. Caring for and supporting others is not just a job it’s a privilege.
Job Title: Deputy Manager
Joined: 2022
I joined Avery Park in August 2022 as a Senior carer. I was soon promoted to Trainer for the entire home, providing a large portfolio of courses to all the care, housekeeping, kitchen, sales and administration staff.
The training at Avery Park is extensive so I delivered many courses including Health and Safety Awareness, Infection Prevention and Control and Safeguarding Vulnerable Adults, to name just a few.
I am NVQ level 3 qualified in adult and social care, I am fully trained in Basic life support and manual handling. I have an I.T. diploma and a business level 2 and I have worked in the care industry for 7 years mainly in senior management roles.
My role as Deputy Manager at Park is to ensure the smooth day-to-day running of the home. It is my duty to ensure that each staff member follows current policies and procedures while maintaining person-centred care throughout the home.
Job Title: Customer Service Manager
Joined: 2022
Hello, my name is Lynette and I am the Customer Service Manager at Avery Park.
I have a degree in History and a Diploma in Marketing and has been with Avery since February 2022. I have had many years of experience in providing excellent customer service in a wide range of industries but I have never been more honoured to provide outstanding customer service to the families of Avery Park.
'Families and residents are going through an extremely emotional time, facing one of the toughest decisions of their lives. It is imperative that their experience is supportive and responsive. Anything less is not acceptable.
Job Title: Well-being Co-ordinator
Joined: 2021
Hello, my name is Cassie, and I am Avery Park’s Well-being Co-ordinator.
I organise events, entertainment, and social occasions within Avery Park.
I enjoy creative activities such as ceramics and painting activities, I also love when the animals come to visit!
Job Title: Well-being Assitant
Joined: 2021
Hello, my name is Chloe, and I am Avery Park’s Well-being Assistant.
I support conducting and planning activities within the home.
I enjoy reminiscing and building bonds with residents, I enjoy intellectual activities such as countdown and quizzes!
Job Title: Hotel Service Manager
Hello everyone….
My name is Rajwinder known as Raj. I am the hotel services manager here at Avery Park Care Home.
I have been employed at Avery Park since the opening day in February 2021. My role is to ensure our home is looking presentable and looking lovely and fresh.
I lead my team by example, ensuring the home is kept to high standards.
We all work together as a big team at Avery Park across all departments, I love working here, getting to meet the amazing individuals that work and reside here, getting to know them and supporting them in their care day to day, is very rewarding.
Job Title: Head Chef
Hi, my name is Alex and I am the Head Chef here at Avery Park. I started with the company in 2011 and have enjoyed every moment of it. Whilst with the company, I had achieved my level 3 food safety qualification.
I am always aiming for 100% satisfaction for our residents offering them a wide variety of meal choices. The dishes we provide are well-balanced and highly nutritional. I enjoy baking and making birthday cakes for each of our residents, seeing the amazing smiles on their faces is priceless!
Here at Avery Park, we pride ourselves on helping each other to provide the best service that we can. Recently, I took the Mini Bus driving course so I can help with trip-outs for the residents.
Job Title: Customer Service Assistant
Hello,
My name is Michelle and as of March this year, I am employed at our beautiful home, Avery Park, as a CSA.
Previous to this I was a care assistant for 6 years. I am really enjoying my new role and love meeting and greeting both family and professionals in our home.
I learn something new every day and am growing in confidence all the time.
I support our CSM and administrator with enquiries, show rounds and welcoming visitors, among other tasks. I think that the best part of my job is being able to interact with all our residents, they are wonderful.
Job Title: Customer Service Assistant
Hello,
My name is Tina, I was employed at Avery Park Care Home at the end of October 2022, as a senior Carer, I now currently doing a Dual Role, But my main Role at Avery Park is a CSA, I work alongside the CSM and the Administrator, with Enquiries and love to do the Show-rounds.
I feel that my knowledge and experience as a qualified nurse and a Senior Carer help with Questions that may be asked on show rounds.
I really enjoy my Role as a CSA, as I love to interact with Family members, Residents and Professionals.
Job Title: Commis Chef
Joined: 2021
Hello, my name is Cameron and I am a chef here at Avery Park care home Kettering. I have been with Avery Healthcare for over 2 years now and started my career in the company as a kitchen assistant and progressed to chef.
I studied catering & hospitality at Tresham College after I finished school at the age of 16 and spent 2 years at college whilst working part-time in a kitchen.
Within my job, I help assist the chefs in preparing and cooking delicious and nutritional meals for our residents to enjoy every day. I also help support other areas of the kitchen when the extra support is needed. I am always curious to learn new ideas and skills every day to progress and help support those around me.
Job Title: Sous Chef
Joined: 2023
Hello, My name is Shirley and I am the Sous Chef at Avery Park.
I have only been working with the company for 4 months however I fell in love with a job on my first day.
I have 20-plus years of experience in the hospitality industry, owning my own catering business for many of them.
My job is to prepare delicious meals for all the residents to enjoy and to support Alex our head chef as and when needed.
I also give support to all the kitchen staff as part of my role.