Fees include 24/7 care, all meals with fine dining at lunch include a 3 course home cooked meal with wine (if no contraindications), all Wellbeing activities, and all laundry.
Hairdressing and chiropody are additional and are extremely reasonably priced.
Avery Park Care Home - Avery Healthcare has a Review Score of 9.8 (9.770) out of 10, based on 43 reviews in the last 2 years. Over all time Avery Park Care Home - Avery Healthcare has 86 reviews.
Review from S B (Daughter of Resident) published on 10 February 2022
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Rachel Aran, Marketing Administrator at Avery Park Care Home - Avery Healthcare
Thank you for taking the time to review Avery Park Care Home and for your amazing 5-star rating. We are delighted to hear how happy you are with our home, and the exceptional level of care provided by the staff team on a daily basis, giving you and your family the peace of mind you deserve. It is a true pleasure to have your mum living with us as part of our loving care community. Best wishes, Rachel
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M A (Daughter of Resident) published on 19 January 2022
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Rachel Aran, Marketing Administrator at Avery Park Care Home - Avery Healthcare
Thank you for taking the time to review Avery Park Care Home and for your amazing 5-star rating. Your feedback is truly invaluable to us and our staff team, who go over and above the standards daily, in order to provide an excellent level of care. We are so pleased to hear that you enjoyed the Christmas festivities this year, it is a true pleasure to have your dad living with us in the loving care community that we create. Best wishes, Rachel.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alan S (Nephew of Resident) published on 26 October 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Rachel Aran, Marketing Administrator at Avery Park Care Home - Avery Healthcare
Thank you for taking the time to review Avery Park Care Home and for your amazing 5-star review. Your feedback is truly invaluable to us and our staff team, who go over and above the standards on a daily basis in order to provide an exceptional level of care and a warm/welcoming environment for residents and visitors alike. Best wishes, Rachel.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrew S (Nephew of Resident) published on 26 October 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Rachel Aran, Marketing Administrator at Avery Park Care Home - Avery Healthcare
Thank you for taking the time to review Avery Park Care home and for your amazing 5-star review. We are delighted to hear such wonderful feedback about our home. Best wishes, Rachel.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tim N (Son-in-law of Resident) published on 21 September 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Ryan Farrelly, Marketing Assistant at Avery Park Care Home - Avery Healthcare
Thank you for taking the time to review Avery Park Care Home. Your kind words are highly appreciated and will be passed on to the rest of our team. Best Wishes, Ryan.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Beth R (Resident) published on 15 September 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Ryan Farrelly, Marketing Assistant at Avery Park Care Home - Avery Healthcare
Thank you for taking the time to review Avery Park Care Home. We are delighted to hear how well you have settled into your new home, it is a true pleasure to have you as part of our loving care community. Our highly trained staff team go above the standards daily to ensure each resident has a fun and enjoyable life here at Avery Park, whilst delivering exceptional standards of care that meets our resident's specific needs. Best Wishes, Ryan.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joe M (Son of Resident) published on 8 September 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Rachel Aran, Marketing Administrator at Avery Park Care Home - Avery Healthcare
Thank you for taking the time to review Avery Park Care Home and for your amazing 5-star review. We are delighted to hear that your mother has soon settled into the loving care community that we create, giving you and your family the peace of mind that you deserve. Best wishes, Rachel.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrew M (Son of Resident) published on 26 August 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Rachel Aran, Marketing Administrator at Avery Park Care Home - Avery Healthcare
Thank you for taking the time to review Avery Park Care Home and for your amazing 5-star review. We are delighted to hear such kind words about our home and our staff team who go above the standards to deliver an exceptional level of care to all residents daily and cater for all individuals' needs, giving you and your family the peace of mind that you deserve. Best wishes, Rachel.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from I H (Resident) published on 26 August 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Rachel Aran, Marketing Administrator at Avery Park Care Home - Avery Healthcare
Thank you for taking the time to review Avery Park Care Home. Your feedback is truly invaluable to us, and our staff team, who go above and beyond the standards daily, to deliver an exceptional level of care. It is a true pleasure to have you living with us in the loving care community that we create. Best wishes, Rachel.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julia B (Daughter of Resident) published on 12 August 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Rachel Aran, Marketing Administrator at Avery Park Care Home - Avery Healthcare
Thank you for taking the time to review Avery Park Care Home. Your feedback is invaluable to us and our staff team who go above and beyond the standards daily to deliver an exceptional level of care, whilst creating a fun and loving community for all residents. We look forward to introducing more well-being activities now that the government restrictions have eased. It is a true pleasure to have your father living with us in the loving community that we create. Best wishes, Rachel
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Maurice C (Friend of Resident) published on 5 August 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Rachel Aran, Marketing Administrator at Avery Park Care Home - Avery Healthcare
Thank you for taking the time to review Avery Park Care Home and for your amazing 5-star review. Best wishes, Rachel.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Yvonne D (Sister-in-law of Resident) published on 21 June 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Rachel Aran, Marketing Administrator at Avery Park Care Home - Avery Healthcare
Thank you for taking the time to review Avery Park and for your lovely feedback, which is truly invaluable to us and our highly trained staff team, who do a fantastic job in creating a warm and welcoming environment for all our residents and their families/friends. Our residents are always encouraged to invite their loved ones to visit them and you are welcome back anytime. Best wishes, Rachel.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E F (Wife of Resident) published on 14 June 2021
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Ryan Farrelly, Marketing Assistant at Avery Park Care Home - Avery Healthcare
Thank you for taking the time to review Avery Park Care Home. We are delighted to hear how well your husband enjoyed his time with us, he is welcome back any time! The visiting rooms are by choice. We have the music room, art room, and garden room, allowing families to have the choice of which room they would prefer but this is on a first come first serve basis. Each room has different styles of chairs but for infection control, we must ensure the rooms meet safety standards and so the chairs have to be a wipeable material. Thank you for bringing the phone lines to our attention, we have taken this on board and will look into resolving the issues. Best Wishes, Ryan.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John S (Son of Resident) published on 14 June 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Ryan Farrelly, Marketing Assistant at Avery Park Care Home - Avery Healthcare
Thank you for reviewing Avery Park Care Home. We are delighted to hear such positive feedback about our home. Our highly trained staff team go above the standards each to provide an exceptional level of care whilst creating a loving community that our residents live within. I will be sure to pass on your kind words about our staff. Best Wishes, Ryan.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Grace S (Daughter of Resident) published on 14 June 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Ryan Farrelly, Marketing Assistant at Avery Park Care Home - Avery Healthcare
Thank you for taking the time to review Avery Park Care Home and for your amazing 5-star ratings. We are delighted to hear such positive feedback about our home and that you would highly recommend our home to those seeking care. It is a true pleasure to have your mother live with us here and we are glad to hear how well she has settled into her new home. Best Wishes, Ryan.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alice M (Resident) published on 14 June 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Ryan Farrelly, Marketing Assistant at Avery Park Care Home - Avery Healthcare
Thank you for taking the time to review Avery Park Care Home. It is a true pleasure to have you live with us here and are delighted to hear how well you have settled into your new home. Your kind words about our staff are truly invaluable to us and we are so pleased to hear how satisfied you are. Best Wishes, Ryan.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stephen B (Son of Resident) published on 14 June 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Ryan Farrelly, Marketing Assistant at Avery Park Care Home - Avery Healthcare
Thank you for reviewing Avery Park Care Home. It is a true pleasure to have your mother live with us here at Avery Park. Our staff team go above the standards each day to provide an exceptional level of care for all residents and we are delighted to hear that this give you and your family the peace of mind you deserve. We look forward to seeing you on your next visit. Best Wishes, Ryan.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie B (Daughter-in-law of Resident) published on 14 June 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Ryan Farrelly, Marketing Assistant at Avery Park Care Home - Avery Healthcare
Thank you for taking the time to review Avery Park Care Home. We are delighted to hear how well your mother has settled into her new home. Our highly trained staff team create a warm and welcoming community for all residents and their loved ones. Our residents are encouraged to take full advantage of the various well-being activities we host daily and it is great to hear that your mother is doing just that. We look forward to seeing you on your next visit. Best Wishes, Ryan.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S W (Resident) published on 14 June 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Ryan Farrelly, Marketing Assistant at Avery Park Care Home - Avery Healthcare
Thank you for reviewing Avery Park Care Home and for your 5-star ratings. We are delighted to hear how satisfied you are with your new home and that you have settled in well here. Our talented culinary team produce the finest nutritious menus with something to offer for everyone. Your kind words about our staff are truly invaluable to us and I will be sure to pass on the positive feedback. Best Wishes, Ryan.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ann R (Daughter of Resident) published on 19 May 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Ryan Farrelly, Marketing Assistant at Avery Park Care Home - Avery Healthcare
Thank you for taking the time to review Avery Park Care Home. Our highly trained staff team go above and beyond each day to provide a safe, warm and welcoming environment whilst delivering exceptional support and care for all our residents. It is a pleasure to have your mother as part of our loving care community and we are delighted to welcome you back into our home for more safe regular visits now that the government restrictions are beginning to ease. Best Wishes, Ryan.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.770) out of 10 for Avery Park Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 43 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.770 for Avery Park Care Home - Avery Healthcare is calculated as follows: ( (423 Excellents x 5) + (63 Goods x 4) + (18 Satisfactorys x 3) + (2 Poors x 2) + (3 Very Poors x 1) ) ÷ 509 Ratings = 4.77
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Avery Park Care Home - Avery Healthcare is based on 41 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 41 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Jul 2022
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Home Manager
Joined: 2022
My Name Is Leander and I am lucky enough to hold the position of Home Manager at Avery Park. I have been working at Avery Park since November 2021 and am a self-confessed ‘work-acholic’. I pride myself on doing my very best to ensure the safety and happiness of all residents, staff and visitors. Working with the elderly is both rewarding and humbling and I am proud to be part of such an amazing team that all have such great values and ambitions.
My Job is to ensure the smooth day-to-day running of the home and that the residents receive outstanding and person-centred care. Caring for and supporting others is not just a job it’s a privilege.
Job Title: Deputy Manager
Joined: 2022
I joined Avery Park in August 2022 as a Senior carer. I was soon promoted to Trainer for the entire home, providing a large portfolio of courses to all the care, housekeeping, kitchen, sales and administration staff.
The training at Avery Park is extensive so I delivered many courses including Health and Safety Awareness, Infection Prevention and Control and Safeguarding Vulnerable Adults, to name just a few.
I am NVQ level 3 qualified in adult and social care, I am fully trained in Basic life support and manual handling. I have an I.T. diploma and a business level 2 and I have worked in the care industry for 7 years mainly in senior management roles.
My role as Deputy Manager at Park is to ensure the smooth day-to-day running of the home. It is my duty to ensure that each staff member follows current policies and procedures while maintaining person-centred care throughout the home.
Job Title: Customer Service Manager
Joined: 2022
Hello, my name is Lynette and I am the Customer Service Manager at Avery Park.
I have a degree in History and a Diploma in Marketing and has been with Avery since February 2022. I have had many years of experience in providing excellent customer service in a wide range of industries but I have never been more honoured to provide outstanding customer service to the families of Avery Park.
'Families and residents are going through an extremely emotional time, facing one of the toughest decisions of their lives. It is imperative that their experience is supportive and responsive. Anything less is not acceptable.
Job Title: Well-being Co-ordinator
Joined: 2021
Hello, my name is Cassie, and I am Avery Park’s Well-being Co-ordinator.
I organise events, entertainment, and social occasions within Avery Park.
I enjoy creative activities such as ceramics and painting activities, I also love when the animals come to visit!
Job Title: Well-being Assitant
Joined: 2021
Hello, my name is Chloe, and I am Avery Park’s Well-being Assistant.
I support conducting and planning activities within the home.
I enjoy reminiscing and building bonds with residents, I enjoy intellectual activities such as countdown and quizzes!
Job Title: Hotel Service Manager
Hello everyone….
My name is Rajwinder known as Raj. I am the hotel services manager here at Avery Park Care Home.
I have been employed at Avery Park since the opening day in February 2021. My role is to ensure our home is looking presentable and looking lovely and fresh.
I lead my team by example, ensuring the home is kept to high standards.
We all work together as a big team at Avery Park across all departments, I love working here, getting to meet the amazing individuals that work and reside here, getting to know them and supporting them in their care day to day, is very rewarding.
Job Title: Head Chef
Hi, my name is Alex and I am the Head Chef here at Avery Park. I started with the company in 2011 and have enjoyed every moment of it. Whilst with the company, I had achieved my level 3 food safety qualification.
I am always aiming for 100% satisfaction for our residents offering them a wide variety of meal choices. The dishes we provide are well-balanced and highly nutritional. I enjoy baking and making birthday cakes for each of our residents, seeing the amazing smiles on their faces is priceless!
Here at Avery Park, we pride ourselves on helping each other to provide the best service that we can. Recently, I took the Mini Bus driving course so I can help with trip-outs for the residents.
Job Title: Customer Service Assistant
Hello,
My name is Michelle and as of March this year, I am employed at our beautiful home, Avery Park, as a CSA.
Previous to this I was a care assistant for 6 years. I am really enjoying my new role and love meeting and greeting both family and professionals in our home.
I learn something new every day and am growing in confidence all the time.
I support our CSM and administrator with enquiries, show rounds and welcoming visitors, among other tasks. I think that the best part of my job is being able to interact with all our residents, they are wonderful.
Job Title: Customer Service Assistant
Hello,
My name is Tina, I was employed at Avery Park Care Home at the end of October 2022, as a senior Carer, I now currently doing a Dual Role, But my main Role at Avery Park is a CSA, I work alongside the CSM and the Administrator, with Enquiries and love to do the Show-rounds.
I feel that my knowledge and experience as a qualified nurse and a Senior Carer help with Questions that may be asked on show rounds.
I really enjoy my Role as a CSA, as I love to interact with Family members, Residents and Professionals.
Job Title: Commis Chef
Joined: 2021
Hello, my name is Cameron and I am a chef here at Avery Park care home Kettering. I have been with Avery Healthcare for over 2 years now and started my career in the company as a kitchen assistant and progressed to chef.
I studied catering & hospitality at Tresham College after I finished school at the age of 16 and spent 2 years at college whilst working part-time in a kitchen.
Within my job, I help assist the chefs in preparing and cooking delicious and nutritional meals for our residents to enjoy every day. I also help support other areas of the kitchen when the extra support is needed. I am always curious to learn new ideas and skills every day to progress and help support those around me.
Job Title: Sous Chef
Joined: 2023
Hello, My name is Shirley and I am the Sous Chef at Avery Park.
I have only been working with the company for 4 months however I fell in love with a job on my first day.
I have 20-plus years of experience in the hospitality industry, owning my own catering business for many of them.
My job is to prepare delicious meals for all the residents to enjoy and to support Alex our head chef as and when needed.
I also give support to all the kitchen staff as part of my role.
